EP5804K/EP5804K-T, EP6504K/EP6504K-T User Guide
Copyright © 20 Aug 2014 by Planar Systems, Inc. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Planar Systems, Inc. Trademark Credits Windows™ is a trademark of Microsoft Corp. All other companies are trademarks or registered trademarks of their respective companies. Disclaimer The information contained in this document is subject to change without notice. Planar Systems, Inc. makes no warranty of any kind with regard to this material.
Table of Contents EP5804K/EP5804K-T, EP6504K/EP6504K-T User Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Using the Display in Portrait Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Reset Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Signal Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents iv EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Introduction The ultra HD resolution Planar EP-Series LCD displays offer best-in-class reliability with the stunning image quality of 4K resolution. Available in 58” (EP5804K/EP5804K-T) and 65” (EP6504K/EP6504K-T), the displays come standard with commercial-grade features required for digital signage, corporate, and control room environments. Also available in touch versions, ultra HD Planar EP-Series displays bring interactivity to the 4K immersive experience.
Safety Information Safety Information Before using the Planar EP-Series, please read this manual thoroughly to help protect against damage to property, and to ensure personnel safety. • Be sure to observe the following instructions. • For your safety, be sure to observe ALL the warnings detailed in this manual. • For installation or adjustment, please follow this manual’s instructions, and refer all servicing to qualified service personnel.
Important Safety Instructions Important Safety Instructions 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use the display near water. 6 Clean the LCD screens with an LCD screen cleaner or LCD wipes. 7 Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat. 8 Do not defeat the safety purpose of the polarized or grounding type plug.
Recommended Usage 16 Slight pressure on the LCD will cause distortion of the image. Heavier pressure will cause permanent damage. Displays should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts. 17 The front polarizer is soft and subject to scratches from sharp objects. The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen.
European Union Disposal Information European Union Disposal Information English ■ Disposal of old Electrical & Electronic Equipment (Applicable throughout the European Union and other European countries with separate collection programs) Français ■ Mise au rebut des équipements électriques et électroniques usagés (Valable dans l’ensemble de l’Union Européenne ainsi que dans les pays européens disposant de programmes distincts de collecte des déchets) Deutsch ■ Entsorgung von elektrischen & elektronischen
Normal Usage Guidelines Normal Usage Guidelines Normal use of the LCD is defined as operating in the open air to prevent heat buildup, and without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the modules to experience high operating temperatures. For all modules, do not block fans or ventilation openings.
Cleaning the Display Cleaning the Display If dust has collected on the power plug, remove the plug from the outlet and clean off the dust. Dust build-up may cause a fire. Remove the power plug before cleaning. Failure to do so may result in electrical shock or damage. Keep the following points in mind when cleaning the surface of the display: • When the surface of the display becomes dirty, wipe the surface lightly with a soft clean cloth.
Package Contents Package Contents Unpacking the Display The display is packed in a cardboard box using foam to protect it during shipping. Before unpacking the display, prepare a stable, level and clean surface near a wall outlet. 1 Place the LCD panel box in an upright position and remove the carton locks from the bottom first. 2 Remove the entire top of the box and the top shipping foam. 3 Remove the accessory bag and packing list.
Unpacking the Display Item Description Quantity 1 LCD panel 1 2 Carton 1 3 Foam Cushion Top 1 4 Foam Cushion Bottom 1 5 Polyurethane Bag 1 6 Accessory Bag 1 7 Carton Lock 6 (58”) or 8 (65”) EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 9
Contents of the Accessory Kit Contents of the Accessory Kit Part 10 Picture Quantity HDMI Cable 1 USB Drive 1 USB Cable (For Touch version) 1 Power cord 1 IR extender cable 1 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Contents of the Accessory Kit Part Picture Quantity Cable Clips 2 OSD Remote (AAA batteries included) 1 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 11
Installing the Cable Clips Installing the Cable Clips The cable clips included in the Accessory Kit are used to assist with cable management. These clips snap into place as shown in the image below.
Dimensions Dimensions EP5804K LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP ; 0 9(6$ 02817,1* +2/(6 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 13
EP5804K - T EP5804K - T LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP 14 ; 0 9(6$ 02817,1* +2/(6 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
EP6504K EP6504K LQ PP LQ PP LQ PP LQ LQ PP PP LQ PP LQ PP LQ PP LQ PP LQ PP ; 0 9(6$ 02817,1* +2/(6 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 15
EP6504K - T EP6504K - T LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP ; 0 9(6$ 02817,1* +2/(6 16 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Planar EP Series - Standard Inputs Planar EP Series - Standard Inputs 1 USB 3.0* 7 HDMI 1 and HDMI 2 13 USB 2.0* 2 RS-232 8 DVI 14 USB 2.0* 3 Ethernet 9 VGA 15 AC Switch 4 OPS Slot 10 PC Audio In 16 AC In 5 Touch USB** 11 IR 17 DisplayPort Out 6 DisplayPort In 12 Audio Out Connector locations and mounting points may differ depending on the model. * USB 2.0 and USB 3.
Installing the Display Installing the Display This section explains how to install your display. We suggest that you read the entire section before you attempt to install the unit. Before You Begin Make sure you have all the items in these lists before you begin unpacking and installing your display(s).
Installing OPS Expansion (Optional) Installing OPS Expansion (Optional) The Planar EP-Series displays are equipped with an expansion slot that supports the Intel® Open-Pluggable Specification (OPS). The slot will support OPS devices such as PC’s, SDI modules, HDBaseT receivers, etc. To install an OPS device, remove the protective cover on the display and slide the device firmly into position. When installed, the OPS device will be connected internally to the display.
Operating the Display Operating the Display OSD Keypad The OSD keypad is located on the rear of the display. 15.7in 400mm 4X M8 VESA MOUNTING HOLES 7.
Remote Control Receiver Remote Control Receiver The remote control receiver is located near the keypad on the rear of the display. Use the IR extender cable for operating the remote from the front of the display. Power ON standby indicator, Remote control receiver 15.7in 400mm 7.
LED Indicators LED Indicators The LED indicator light is located on the rear of the display near the keypad. The following table explains what the different colors and blink patterns mean.
Using the Remote Control Using the Remote Control Below is a picture of the remote control and its corresponding Hex codes. See the following page for button descriptions and Hex codes.
Using the Remote Control Num 1 Function INFO 2 Hex Code 40AF 04FB Provides source and resolution information 40AF 1CE3 Turns the display on and off Description 3 VGA 40AF 07F8 Selects the PC’s VGA source 4 DVI 40AF 08F7 Selects the PC’s DVI source 5 HDMI 1 40AF 09F6 Selects the HDMI source 1 6 COMP 40AF 0AF5 Not used 7 DVI2/AV 40AF 0BF4 Not used 8 HDMI 2 40AF 0CF3 Selects the HDMI source 2 9 P-position 40AF 1AE5 Not used 10 DisplayPort 40AF 15EA Selects the
Locking/Unlocking the OSD Menus Customer Code Hex Code ▼ 40AF 19E6 Navigates down through submenus and settings 22 ENTER 40AF 12ED Selects highlighted menu choices 23 EXIT 40AF 05FA Closes the menu system SCALING 40AF 14EB Toggles between different aspect ratios (Auto, Native, 4 x 3, 16 x 9, 16 x 10 and Letterbox) 27 FREEZE 40AF 43BC Freezes the current source image 28 MUTE 40AF 00FF Turns off the sound 29 BRIGHT 40AF 17E8 Adjusts the brightness 30 CONTRAST 40AF 18E7
Changing the Remote Control Battery Changing the Remote Control Battery 1 Remove the battery cover. Slide back and remove the battery cover in the direction of the arrow. 2 Insert the batteries. Align and insert two AAA batteries according to their plus and minus ports (as indicated in the remote control). 3 Close the battery cover. Replace the battery cover in the direction of the arrow and snap it back into place.
Turning the Display Off Turning the Display Off With the power on, press the power button on the remote or side control panel to put the LCD panel in a standby mode. To turn off power completely, turn the AC switch to “O” or disconnect the AC power cord from the power outlet. Note: If there is no signal for a certain period of time, the LCD panel will automatically go into standby mode. Adjusting the Volume 1 Using the remote, press the VOLUME - or VOLUME + to increase or decrease the volume.
Selecting the Input Source Selecting the Input Source 1 Do one of the following: • Using the remote, press the desired source button (VGA, HDMI 1, HDMI 2, DVI, DISPLAYPORT, OPS). • Press the source button on the display’s keypad. Use the arrow buttons (▲, ▼, , ) to select one of the following input sources and press ENTER: VGA, HDMI 1, HDMI 2, DVI, DISPLAYPORT, OR OPS.
OSD Menu Functions OSD Menu Functions Depending on the source, the monitor operates in one of three modes: Graphics, Video, and 3840x2160: • Graphics mode is automatically selected for graphic sources such as a PC. For these sources, some adjustments (such as hue and tint) are not available because they degrade the image quality. • Video mode is automatically selected for video sources such as a DVD or BluRay player. For these sources, hue and tint may need to be adjusted for optimum results.
OSD Menu Functions Mode Main Menu Image Settings 30 Submenu Secondary Menu Description Setting Video Graphics 3840x 2160 Gamma Select the Gamma 1.85, 1.9, 1.95, 2.0, 2.05, 2.1, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.
OSD Menu Functions Main Menu Submenu Display Settings Main Audio Settings Secondary Menu Description Setting Mode Aspect Ratio Adjust the aspect ratio of the screen Full screen, 4:3, Letterbox, Native O O Zoom Adjust the zoom function O O Auto Scan Select the Auto scan function Off, On O O O Select Source Select the main input source VGA, HDMI 1, HDMI 2, DVI, DisplayPort, OPS O O O Volume Adjust the volume 0~100 O O O Bass Adjust the Bass volume -6~+6 O O O Tr
OSD Menu Functions Mode Main Menu Basic Settings Submenu Description Setting Video Graphics 3840x 2160 OSD Transparency Adjust the OSD transparency function 0~100 O O O OSD Location Adjust the OSD location ,,▲,▼ O O O OSD Zoom Adjust the OSD size (Disable in portrait type) Off, On O O O OSD Rotation Adjust the OSD rotation Landscape/ Portrait O O O OSD Language Select the OSD language English/ Chinese O O O OSD Timeout Select the OSD timeout seconds 5~120 sec.
OSD Menu Functions Mode Main Menu Advanced Settings Secondary Menu Submenu Description Setting Video Graphics 3840x 2160 Auto Adjustment Select the Auto Adjustment Function for VGA input Off, On O Image Position Adjust the image position for VGA input ▲▼ O Phase 0~63 According to resolution O Clock 0~100 According to resolution O ADC Mode Select ADC mode Default, User O User ADC Calibration Perform an ADC calibration Yes, No O Restore ADC to Default Reset the default ADC
OSD Menu Functions Mode Main Menu Advanced Settings 34 Submenu Ethernet Setup Secondary Menu Description Setting Video Graphics 3840x 2160 Enable Network Enable the network feature Yes, No O O O Dynamic IP Enable the Dynamic IP mode Disable, Enable O O O Static IP Address Set the static IP address 255.255.255.255 (0.0.0.0) O O O Subnet Mask Set the subnet mask 255.255.255.255 (0.0.0.0) O O O Gateway Set the gateway address 255.255.255.255 (0.0.0.
OSD Menu Functions Mode Main Menu Advanced Settings Secondary Menu Submenu MultiDisplay Control Description Setting Video Graphics 3840x 2160 Monitor ID Manually select the Monitor ID of each display 1~25 O O O Video Wall Disable/Enable Video Wall Yes, No O O O Power On Delay Select the Power On delay in seconds for each display in the video wall 0~30 Sec. (in 0.
OSD Menu Functions Mode Main Menu System Status 36 Submenu Channel Information Secondary Menu Description Setting Video Graphics 3840x 2160 Source Show the name of the input source O O O Resolution Show the current resolution O O O Serial Number Show serial number of the monitor O O O Firmware Version Show the firmware of the LCD O O O EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
OSD Menus OSD Menus Image Settings Display Settings EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 37
Audio Settings Audio Settings Basic Settings 38 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Basic Settings RTC Submenus User Mode Same Settings On Work Days Mode Same Settings On All Mode EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 39
Advanced Settings Advanced Settings Network Settings 40 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Multi-Display Control Multi-Display Control System Status Navigating Through the Menus 1 With the power on, press MENU. The IMAGE SETTINGS menu appears. 2 Within the menu, use ▲, ▼, , and ENTER to navigate through the menus and adjust options. 3 Press MENU to return to the previous menu. To exit the menu system, press EXIT.
Image Settings Menu Image Settings Menu This menu is used for making common image adjustments. Scheme Press or to select one of the following: Options: User, Vivid, Cinema, Game, Sport Brightness Increases or decreases the brightness of the picture. Press or , select the desired level, and press ENTER. Range: 0~100 Contrast Increases or decreases the contrast of the picture. Press or , select the desired level, and press ENTER. Range: 0~100 Sharpness Adjusts the definition of the picture.
Image Settings Menu Backlight Range: 0~100 Color Temp and Gamma Adjusts red, green, blue gain and red, green blue offset. Gamma Options: Off, 1.85, 1.9, 1.95, 2.0, 2.05, 2.1, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.6 Color Temp Options: User, 3200K, 5000K, 6500K, 7500K and 9300K.
Display Settings Menu Local Dimming Local Dimming can increase the LCD performance by dimming areas that should be dark, increasing the contrast and clarity of the image. Range: Off, On MEMC MEMC (Motion Estimation/Motion Compensation) is a function designed to minimize display motion blur. Press or , select the desired level, and press ENTER.
Audio Settings Menu Audio Settings Menu Volume Adjust the sound. Press or , select the desired level, and press ENTER. Range: 0~100 Bass Adjust the low tones (bass). Press or , select the desired level, and press ENTER. Range: -6~6 Treble Adjust the high tones (treble). Press or , select the desired level, and press ENTER. Range: -6~6 Balance Adjust the balance of the left and right speakers. Press or , select the desired level, and press ENTER.
Basic Settings Menu Basic Settings Menu This menu is used to make initial setup adjustments to the OSD (On-Screen Display) menu and other on-screen messages. OSD Transparency Set the OSD transparency function. Press or to select the desired level, and press ENTER. Range: 0~15 OSD Location Adjust the menu location on the display (▲, ▼, , ). OSD Zoom Options: On, Off OSD Rotation Select the OSD Rotation. Press or to select the rotation.
Basic Settings Menu Power LED LED on rear of display shows powered on/off or standby mode. Options: On, Off Real Time Clock Set the date, and switch the alarm on and off. Use ▲, ▼, , to adjust these options. Splash Screen Selects whether a Splash Screen appears when the display is powered on.
Basic Menu/RTC (Real Time Clock) Menu Basic Menu/RTC (Real Time Clock) Menu Real Time Configure current time setting Year/Month/Day, Hour: Minutes, Weekday Timer Mode Configure power on/off timers User, Same Settings On All, Same Settings On Work Days 48 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Basic Menu/RTC (Real Time Clock) Menu RTC Timer Mode - User Timer Mode User mode Select the power on/off timer and specify the on/off times for each day of the week. For each day of the week, you have the following options: Enable or Disable the schedule of the day Options: Disable, Enable Power On/Power Off timer setup. Power On: Use the arrow keys to specify the time you want the display to turn on for the selected day.
Basic Menu/RTC (Real Time Clock) Menu RTC Timer Mode - Work Days Timer Mode Work Days mode For Monday-Friday, Saturday or Sunday, you have the following options: Enable or Disable the schedule of the work days or individual weekend days. Options: Disable, Enable For all days, you have the following options: Enable or Disable the schedule for Monday-Friday, Saturday and Sunday. Options: Disable, Enable Power On/Power Off timer setup.
Basic Menu/RTC (Real Time Clock) Menu RTC Timer Mode - All Days Timer Mode All Days mode Select all days of the week power on/off timer. For all days, you have the following options: Enable or Disable the schedule for all days of the week Options: Disable, Enable Power On/Power Off timer setup. Power On: Use the arrow keys to specify the time you want the display to turn on for all days of the week.
Advanced Settings Menu Advanced Settings Menu Auto Adjustment Forces the display to reacquire and lock to the input signal. This is useful when the signal quality is marginal. Note: This feature does not continually reacquire the signal. It only does so each time you select this option. Options: No, Yes Image Position Adjust the image location (VGA Mode only). Options: ▲, ▼, , Phase Adjust the phase for the VGA input. Range: 0~63 (VGA Mode only) Clocks Adjust the clocks for the VGA input.
Advanced Settings Menu IRFM Creates slight frame motion to help avoid image retention. Options: Off, On Baud Rate Options: 115200, 38400, 19200, 9600 Smart Light Control DCR (Dynamic Contrast) varies the LCD backlight automatically, depending on content, to improve black levels and contrast. Options: Off, DCR, Light Sensor Wake Up From Sleep Allows you to configure the display to “wake up” when it receives a digital signal through the DisplayPort, HDMI or DVI connectors.
Advanced Settings Menu DisplayPort Mode Selects the DisplayPort version. Options: DP1.1, DP1.2 Factory Reset Reset to the factory default setting.
Advanced Settings Menu Advanced Settings - Ethernet Setup Submenu Enable Network Enable the network feature Options: No, Yes Dynamic IP Enable DHCP for dynamic IP address assignment. Options: Disable, Enable Note: When dynamic IP is enabled, the parameters received from the DHCP server are shown in the STATIC IP ADDRESS, SUBNET MASK, GATEWAY and DNS ADD lines. Static IP Address Set the static IP address when the DYNAMIC IP line is disabled or view it when the DYNAMIC IP line is enabled. Range: 255.255.
Advanced Settings Menu Gateway Set the gateway address when the DYNAMIC IP line is disabled or view it when the DYNAMIC IP line is enabled. Range: 255.255.255.255 (0.0.0.0) DNS Address Set the DNS address when the DYNAMIC IP line is disabled or view it when the DYNAMIC IP line is enabled. Range: 255.255.255.255 (0.0.0.0) Save Network Settings Save the network configuration when the DYNAMIC IP line is disabled.
Advanced Settings Menu Advanced Settings - User ADC Calibration 1 When using VGA as a signal source, go to ADVANCED SETTINGS in the OSD menu, select VGA ADC SETTINGS and then select USER ADC CALIBRATION. 2 A warning message (see image below) will appear to help you ensure that the correct image is displayed on screen before ADC calibration begins.
Advanced Settings Menu 4 During the calibration process, the following message will appear to notify you to wait for the calibration. 5 After the calibration is complete, you will see one of two messages.
Advanced Settings Menu Advanced Settings - Multi-Display Control Submenu The menu is used for displaying one image across multiple displays. The software allows you to tile up to a 5 x 5 array. With a DisplayPort signal, you can loop up to nine displays. Additional displays may be added using a distribution amp. The loop through function only works with the DisplayPort inputs. It is also important to note that the maximum cable length between displays is three meters.
Advanced Settings Menu Frame This feature enables or disables frame compensation.
Advanced Settings Menu Advanced Settings - EDID Setup DVI Select the DVI EDID Options: DVI Only, Same as HDMI HDMI Select the HDMI and OPS EDID Options: 4Kx2K, 1080P DisplayPort Select the DisplayPort EDID Options: 4Kx2K, 1080P EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual 61
System Status Menu System Status Menu This read-only menu provides information about the active sources and the latest firmware version.
Using the Touch Screen Using the Touch Screen You can use the touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 7* and Windows 8*. The following table shows a list of functions you can use on the touch screen. Note: *Ensure that you have installed the USB cable on the display to a computer. Note: If an OPS PC is installed in the OPS slot, the OPS PC will automatically be connected internally to the touch system.
Performing basic functions Right-click Press on the target. Hold and wait for a blue ring to appear. Release your finger. Drag or select Drag one finger left or right. Pan up/down /back/forward Quickly drag your finger (flick) in a desired direction. Wake up from Windows sleep mode (S3) Press and hold for four seconds.
Touchscreen MultiTouch Driver Installation Touchscreen MultiTouch Driver Installation 1 With the PC on, plug in the USB memory stick to the USB drive. 2 Locate and open the USB drive. 3 Double-click on the “mt_driver_kit [xxxxxx].exe” to install the driver. 4 Follow installation prompts until driver installation is complete. Once driver installation is complete, the touchscreen is ready for use.
Uninstalling the MultiTouch Driver Uninstalling the MultiTouch Driver 1 On the PC, select the Start menu, All Programs and the PQLabs Software 2 Click on the MultiTouch Driver. 3 Select the Uninstall option. Multi-Touch Functions The following table shows how to perform multi-touch tasks using the touch screen for Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions. Function Action Right-click Press on the target. Tap the screen with another finger. Release the second finger.
LAN Control LAN Control The Planar EP-Series supports extending access to the RS232 commands over a network connection using a virtual COM port (VCOM). The VCOM driver installer is included on the USB drive that came with your display. Note: RS232 commands over LAN can be achieved by opening a TCP connection to Port 23 to the display.
Installation Installation Use the following instructions to install the VCOM driver. 1 Launch the vcomsetup.exe file. 2 You may see a security warning similar to the following example. Click Run to continue.
Installation 3 The vcomsetup.exe installer installs both the VCOM virtual serial port and also a utility (WinPcap) for finding your EP5804K/EP6504Ks on the network. Follow the steps in the two installers, accepting defaults and license agreements as needed.
Installation 4 When the installers are finished, you will see a VCOM icon on your desktop and you find two new folders in your start menu: IC Plus corp (with VCOM sub folder) and WinPcap. If you need to uninstall the software, there are shortcuts to uninstall from these menus.
Configuring VCOM Configuring VCOM Use the VCOM shortcut to launch the VCOM setup utility. The utility starts up on the Device Info page, shown below. The controls on this page allow you to find and configure each display that you want to access via virtual COM ports.
Configuring VCOM Click on COM Mapping to display the COM Mapping page, shown below. The controls on this page allow you to make virtual COM ports and select the display to which you want to map each virtual COM port.
Function Descriptions Function Descriptions Search In the Device Info page, click the Search icon. This function searches for any devices that are connected to the same network segment (maximum of 254 devices) as your PC. Any devices found will be listed in the Device Info table. Search By IP On the Device Info page, click the Search by IP icon. This function searches for any devices in the given IP address range. Any devices found will be listed in the Device Info table.
Configure IP Address Configure IP Address This function allows you to configure the network settings of the selected device. We recommend using the on-screen menus or the web interface described in the User Guide instead of this function. Note: To cancel this function, scroll to the bottom and click the Cancel button. Web Click the Web icon to launch your default browser and link it to the display’s web service.
Adding a Virtual COM Port Adding a Virtual COM Port To add a virtual COM port, click the Add icon on the COM Mapping page to open the following dialog window. Select the display you want to control from the table and accept defaults, as shown. Make a note of the COM number assigned to the new VCOM port. Click OK to create the new port. The new port appears in the COM Mapping table.
Removing a COM Port You can view details for the virtual COM port device using Device Manager, shown below. Removing a COM Port On the COM Mapping page, select the COM port you want to delete and click the REMOVE button.
Setting Up Email Alerts Setting Up Email Alerts The web service allows you to configure the settings required to send email alerts. If you are not using email alerts, you do not need to use the web service and can skip this section. Login When you direct your browser to the network IP address of the display, you are prompted to login as shown here. The default ID is admin and the default password is system. Note: Cookies and JavaScript must be enabled in your browser.
Login When you first login, you will see the System Status page, as shown here.
Administrator Administrator Click on the word Administrator under the Planar logo to show/hide these menu items. Authentication Configuration Set user ID and password for login to the web service. System IP Configuration You can view and/or change the network settings here. However, for best results, we recommend that you use the on-screen display menus, as described in "Advanced Settings - Ethernet Setup Submenu" on page 55.
System Status System Status • Kernel version - Shows the firmware version for the network interface. • MAC Address - Shows the unique address assigned to the network interface. • Nickname - Enter a device tag, up to 12 characters. This tag will appear in email alerts, which help you identify the source of the alert. Load Default Setting 1 Click the LOAD button to return the network interface to default settings. 2 After a few seconds, you will see a green box with the message “Setting Saved RESET.
Firmware Update and Boot Loader Upgrade 3 Make sure the IP address in your browser is correct and then click OK. 4 When the process is complete, you should see the login page again. Firmware Update and Boot Loader Upgrade In most cases, you will not need to update firmware for the network interface. If you do, contact Planar’s Technical Support Department. See "Accessing Planar’s Technical Support Website" on page 90 for more information.
TCP Mode, UDP Mode and UART TCP Mode, UDP Mode and UART For normal operation, you will not need to change any settings on these pages. If you do need to change information, Planar’s Technical Support Department will provide you with more information.
Reset Device Your network administrator must provide information for the following fields: • Enable SMTP - Make sure this checkbox is checked. Port 25 is the default. • SMTP Server Address - Name or IP address of the mail server. • SMTP Login Information - If required, check the ENABLE box and enter a username and password. • Mail to - Enter the destination email addresses. Separate multiple addresses with a semi-colon. • Mail from - Enter the email address from which you want to send alerts.
Signal Compatibility 59.94 25.175 O O O O 37.861 72.809 31.5 O O O O 37.5 75 31.5 O O O O 43.269 85.008 36 O O O O 35.156 56.25 36 O O O O 37.879 60.317 40 O O O O 48.077 72.188 50 O O O O 46.875 75 49.5 O O O O 53.674 85.06 56.25 O O O O 48.363 60.004 65 O O O O 56.476 70.069 75 O O O O 60.023 75.029 78.75 O O O O 68.677 84.997 94.5 O O O O WUXGA1360 x 768 47.712 60,015 85.5 O O O O 1280 x 720 44.444 59.
88.75 O O O O 55.935 59.88 106.5 O O O O 64.674 59.883 119 O O O O 65.29 59.954 146.25 O O O O UXGA 1600 x 1200 75 60 162 O O O O 1920 x 1080 66.587 59.93 138.5 O O O O WUXGA 1920 x 1200 74.038 59.95 154 O O O O 480p 31.5 60 27.03 O - O O 576p 31.25 50 27 O - O O 720p 37.5 50 74.25 O - O O 1280 x 720 44.995 59.94 74.176 O - O O 45 60 74.25 O - O O 1080i 28.13 50 74.25 O - O O 1920 x 1080 33.716 59.94 74.
Specifications Specifications Item LCD panel Model Resolution 3840 x 2160 Aspect Ratio 16:9 Screen Size EP5804K(-T) 58” EP6504K(-T) 65” Orientation Brightness (typ.) EP5804K 400 cd/m2 EP5804K-T 400 cd/m2 EP6504K 350 cd/m2 EP6504K-T 350 cd/m2 5000:1 Viewing Angle (Typ.) 178° Response Time 6.5 ms Input Frame Rate FHD 50/60Hz, FHD 100/120Hz, QFHD 24/30Hz Color Gamut 72% NTSC Display Color 1.07G colors Display Active Area (in mm) EP5804K(-T) 0.334(H) x 0.334(V) EP6504K(-T) 0.
Specifications Connectivity Mechanical Standard Inputs HDMI x 2 / DisplayPort In/Out/ DVI / VGA / IR EP5804K-T HDMI x 2 / DisplayPort In/Out/ DVI / VGA / IR / USB for Touch EP6504K HDMI x 2 / DisplayPort In/Out/ DVI / VGA / IR EP6504K-T HDMI x 2 / DisplayPort In/Out/ DVI / VGA / IR / USB for Touch Audio Input PC Audio In (Jack) Audio Output R/L Line Out (Jack) Control and Monitoring LAN RJ45, RS232 In, IR, Keypad (lockable) Display Weight Mounting Display Dimensions Bezel Width Usage E
Specifications Power Source Input Voltage/ Frequency AC 100V~240V; 50-60 Hz Environment Storage Temperature Min -4°F ~ Max 140° F (-20°C ~ Max 60°C) Operating Temperature Min 32°F ~ 104°F (0°C ~ Max 40°C) <9842 ft (3000 m) altitude Humidity 20~90% RH Approvals FCC Class A, UL, CE 88 EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual
Troubleshooting Troubleshooting Before calling service personnel, please check the following table for a possible cause of the problem you are experiencing. Please note the following: • Perform the adjustments according to "Operating the Display" on page 20. • If the problem you have experienced isn’t described below or you can’t correct the problem, stop using the display and contact Planar’s Technical Support Department.
Accessing Planar’s Technical Support Website Accessing Planar’s Technical Support Website Go to http://www.planar.
Index A I accessory kit, 10 adjusting volume, 27 administrator in web service, 79 advanced settings menu, 40, 52 audio settings menu, 38, 45 authentication configuration page, 79 avoiding temporary image retention, 4 image settings menu, 37, 42 input source selecting, 28 installation, 18 cable clamps, 12 HD-SDI board, 20 OPS expansion slot, 19 safety precautions, 3 introduction, 1 ip system configuration, 79 B basic settings menu, 38, 46 batteries changing in the remote, 26 L LAN control, 67 locking, 2
Index O OPS expansion slot installation, 19 osd menus, 25, 37, 41 advanced settings, 40 audio settings, 38 basic settings, 38 display settings, 37 functions, 29 image settings, 37 multi-display control, 41 network settings, 40 RTC, 39 system status, 39, 41 unlocking, 25 P package contents, 8 PIP mode, 29 product usage exemptions, 8 SMTP setup page, 82 specifications, 86 supported timings, 84 system ip configuration page, 79 system status menu, 39, 41, 61 system status page, 78, 80 T temporary image rete
EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual iii
