ADSL X6 U S E R G U I D E
NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form.
Contents Overview ......................................................................... 6 1. Installation Instructions ............................................. 7 Package Contents...................................................... 7 Before You Begin....................................................... 8 Installing the X6............................................................. 9 Step 1: Installing the Software.................................... 9 Step 2: Installing the Hardware ...........
5. Using Advanced Setup..............................................45 Viewing the Advanced Setup Options ..........................46 Using the WAN Configuration Settings.........................50 Using the Ethernet Configuration Settings....................56 Setting Up a Static Routing Table.................................57 Adding Extra Security with Advanced Firewall Filtering 59 Setting Security Logging ..............................................64 Configuring Intrusion Detection ...............
Appendix E. Configuring Your Web Browser ............112 Appendix F. Wireless Channels by Country..............116 Appendix G. Regulatory Information .........................117 Safety Notices.........................................................118 Declaration of Conformity........................................
Overview This User Guide provides instructions for setting up your X6, connecting the X6 to wired and wireless computers on a network, and securing your network. There are also instructions for setting up the X6 for gaming. For most customers, Chapter 1 covers what you need to get connected to the Internet. Chapter 2 applies if you want to set up a network. Chapter 3 provides security information, and Chapter 4 provides what you need for gaming.
1 Installation Instructions This chapter covers the basic instructions needed to install your X6 and connect to the Internet. These instructions can be used by those with a Macintosh, Linux, or Windows operating system. Note: Windows users - . If you did not successfully set up the X6 using the Install Assistant, Assistant follow these instructions to install the X6 manually.
In addition, the package may include: • A splitter to enable you to use a single ADSL wall jack for both an Internet connection and for telephone service (certain countries only) • Phone-jack adapter to adapt the phone cord to a particular phone jack (certain countries only) • ADSL line filter(s) (certain models only) Before You Begin Before you begin installing the X6 modem using this guide, you must have the following available to you: • ADSL service enabled on your telephone line.
Installing the X6 Installing the X6 involves four steps: Installing the Software, Installing the Hardware, Establishing Communication, and Setting Up a Wired Network. Step 1: Installing the Software Note: This section is for Windows computer users who did not already run the Install Assistant on the CD. If you already ran the Install Assistant or are using a Macintosh or Linux computer, skip this section and begin with the next one, Installing the Hardware.
Turn your computer on. 1 Insert the supplied CD into the CD drive of your computer. The CD should start automatically. (If the CD does not start automatically, on the desktop, click the Start button, click Run, and then type D:\setup.exe, where D is the letter of your CD drive.) 2 Follow the prompts to install the software. Click Next to bypass the screens for setting up the hardware. Congratulations! You have installed the software. Now continue with the next section, Step 2: Installing the Hardware.
4 Plug the power cube into a power strip or wall outlet and then plug the power cube’s other end into the modem’s power (PWR) jack. Important! Only use the power cube shipped with the X6. Other power cubes may damage your hardware. 5 After you plug in the power cube, the PWR and WLAN lights on the front panel of the modem should become steady on, and the LINK light should blink.
wall jack. (Do not plug a filter between the wall jack and the X6.) Congratulations! You have installed the hardware. Now continue with the next section Step 3: Establishing Communication. Step 3: Establishing Communication Important! Macintosh and Linux users must make sure that the computer’s TCP/IP settings are configured properly BEFORE starting this section. See Macintosh TCP/IP Settings on page 100 or Linux TCP/IP Settings on page 102 for instructions.
b On the Enter Network Password dialog box, type the following user name and password in lowercase then click OK. (The User Name and Password you enter here are not the same as the User Name and Password that your Internet service provider may have given you.
2 After you log in, use the Basic Setup page to configure the modem so it can connect with your Internet service provider. Do the following: a Enter your Protocol, Encapsulation, VPI, and VCI settings in the appropriate boxes. Your service provider should supply these values. If you do not know these settings, refer to the tables starting on page 93. b NAT (Network Address Translation) is Enabled by default. This feature lets multiple users access the Internet sharing a single IP address.
c Depending on the Protocol setting you selected the bottom half of the page will change so that you can enter additional information. " If you selected PPPoA or PPPoE, enter your ADSL Username and Password in the appropriate boxes. Your Internet service provider should have given this information to you. (Your Username is typically your email address or the characters preceding the @ sign in your email address.
3 Verify that you Internet connection is working. Open your Web browser (for instance, Internet Explorer or Netscape Navigator) and try to connect to a familiar Web address. If you connect successfully, you are ready to set up the rest of your network. (If you do not connect, see Appendix D on page 106). Tip! If you configured the X6 using a notebook computer, you can keep it plugged in or you can disconnect it from the unit’s LAN port.
Step 4: Setting Up a Wired or Wireless Network Once a computer that is directly connected to the X6 modem is able to browse the Web, you know for certain that your Web connection is working. Now you can set up the rest of your network. It is up to you whether you want to have some computers connected directly to the X6 and others connected wirelessly. The X6 supports both wired and wireless connections. You can have up to 253 connections, four of which can be wired directly through the X6’s four LAN ports.
3 Turn on the computer. 4 Verify that your Internet connection is working. Open your Web browser (for instance, Internet Explorer or Netscape Navigator) and try to connect to a familiar Web address. 5 Repeat steps 1–4 for each computer you want to add. To Connect a Network Device You can use one of the LAN ports on the X6 to plug in a network device (for example, a hub, switch, or router).
Universal Plug and Play The X6 supports Universal Plug and Play (UPnP™). This means that other devices plugged into your computer or network (for example, a gaming application, router, or stand-alone firewall) that use UPnP should automatically detect the X6 and make the needed configurations for them to work together. There is no setup for you to do. If You Need Help Zoom has many Technical Support services available to its customers.
2 Setting Up Your Wireless Network This chapter discusses how to set up a wireless network using wireless adapters and/or computers that have built-in wireless capabilities. Chapter 3 provides information about implementing network security. Note that for each computer added to your wireless network, you will need to take appropriate steps for setting up that computer. To do that, select one of the three possibilities for that computer below: 1.
3. Some desktop and notebook computers may need a wireless network adapter installed. This can be a USB adapter, PC Card adapter, or PCI adapter. When you install the adapter, make sure that it is set to infrastructure or access point mode (NOT ad-hoc or peer-to-peer mode). If you need help installing your wireless adapter or setting its mode, refer to the documentation that came with it. After you install the adapter, see Connecting a Wireless-enabled Computer to the X6.
There are several site scan issues you should be aware of: ! If you installed a wireless adapter on a Windows XP computer, Windows XP may try to automatically configure the adapter (rather than let you use the software provided with the wireless adapter). You will know this is happening because you will be prompted with a message about one or more wireless networks being available. You will also be able to click a link to open the Wireless Network Connection Properties dialog box.
Connecting a Windows XP Computer with Built-in Wireless Capabilities This section applies to Windows XP notebooks and computers that have built-in wireless capabilities. 1 On your Windows desktop, click the Start button then click Control Panel. 2 Double-click the Network Connections icon. 3 Right-click the Wireless Network Connection icon, then select Properties. 4 On the Wireless Network Connection Properties dialog box, select the Wireless Networks tab.
7 Test your wireless connection. From the computer or notebook that you set up, open your Web browser (for instance, Internet Explorer or Netscape Navigator) and try to connect to a familiar Web address. If you connect successfully, your notebook’s wireless capability is configured and you are ready to browse the Web! Important! If you want to add security to your network, please see Setting Wireless Security on page 26.
Checking Your Settings If you ever need to check your wireless settings, you can do so from the Wireless Setup page. This page is available in the Zoom Configuration Manager by clicking the Wireless icon. The table below explains the settings: This setting… Lets you specify… Wireless Status Enable shows that your wireless network is up. Disable indicates that your wireless network is down. SSID The Service Set Identifier for your wireless network. By default, the SSID for the X6 is zoom.
3 Setting Wireless Security When you first set up your X6 wireless network, security is turned off by default. This means that your wireless signal is not encrypted and that anyone with compatible wireless technology can access your computer network and the Internet using your wireless connection. This chapter explains how to set up wireless security to protect your network and Internet connection. Overview To set up wireless security, you will create and enter a unique passphrase or an alphanumeric key.
Setting Up Security Using WPA or WPA Shared Key WPA uses a passphrase that you choose and enter on the X6 and other wireless devices on the network (clients) to set up security. To use WPA, all of the wireless devices on your network must support WPA. 1 Check to see that all other clients that you plan to put on the network support WPA or WPA Shared Key. If they do not, skip to Setting Up Security Using WEP. 2 Click the Wireless icon in the Zoom Configuration Manager.
4 Every wireless network client needs to be set individually by entering the Passphrase on all wireless devices on the network. Open the software that came with the device, which should be running on the computer where the device is installed. Find the configuration menu for security, choose WPA, and enter the Passphrase, exactly as you entered it on the X6 Wireless Setup page.
Setting Up Security Using WEP If all of your network devices DO NOT support WPA, you can use WEP to configure network security. WEP can be configured two ways: 64-bit and 128-bit. 128-bit WEP provides a bit more security than 64-bit, but 128-bit WEP also tends to diminish network performance. We recommend that most people configure their WEP for 64-bit security. 1 Click the Wireless icon in the Zoom Configuration Manager. This will open the Wireless Setup page.
3 If ALL of the wireless devices (clients) on the network are Zoom devices, you need to enter the Passphrase that you just entered for each device. Every wireless network client needs to be set individually. Open the software that came with the device, which should be running on the computer where the device is installed. Find the configuration menu for security, choose WEP, and enter the Passphrase, exactly as you entered it on the X6 Wireless Setup page.
4 The X6 and Online Gaming This chapter covers the set up of the X6 for online gaming with a desktop, notebook, Xbox® Live, or Playstation® 2. Do I Need to Do Anything? There are three cases where you need to set up your modem in order to play online games: • If you are using your computer to play a peer-to-peer or headto-head game over the Internet, you always have to set up the modem unless you linked up to your partner by going to a Web site.
Setting Up the X6 for Online Gaming Setting up the X6 for online gaming involves two basic steps: Choosing an IP Address for Gaming and Setting Up a Virtual Server or DMZ. This section provides instructions for doing these tasks on your computer, Xbox®, or Playstation® 2. Step 1: Choosing an IP Address for Gaming You need to make sure that the computer or gaming system you use for playing games always has the same IP address.
3 On the Advanced Setup page, click the LAN Configuration button. Next click the Add DHCP Fixed Host button. The Create New DHCP Server Fixed Host page appears: 4 Before you can enter an IP address, you need to enter the MAC (Media Access Control) address of your computer or gaming system. Follow the next set of instructions for your gaming system to find the gaming system’s MAC address.
If you are using a computer to play an online game: ! If you know the name of your computer or if you have only one computer connected, you can find the MAC address under DHCP Clients at the bottom of the Create New DHCP Server Fixed Host page. You can also find the MAC address on the System Status page. Click the System Status icon and scroll down until you see DHCP Client Status.
If you are using Xbox® Live to play an online game: a You can find the MAC address on the Xbox Dashboard in the lower right corner of the Network Settings menu. You will see something like MAC=0050F24ADC29. Your address will be different. You will also need to assign an IP address now. To do this, on the Xbox Network Settings menu select IP Addresses. b On the IP Addresses screen, enter the following: Configuration Manual IP Address 10.0.0.50 Subnet Mask 255.255.255.0 Gateway 10.0.0.
If you are using PlayStation® 2 to play an online game: a Insert your Network Access Disc into the PlayStation. b On the main menu, select ISP Setup, then I have an ISP, then Automatic Configuration. c On the Select an Internet service provider menu, select Other. d On the Connection Test menu, select Advanced. The MAC address is displayed on the Advanced Broadband Settings screen. e Now, to configure the Playstation 2’s network settings, on the main menu select ISP Setup again.
5 Now that you have determined the MAC address, you can assign your computer or gaming system an IP address. On the Create New DHCP Server Fixed Host page, make these entries: Setting Values IP Address Enter 10.0.0.50. If you are setting up more than one computer or gaming system, you should use different IP addresses. For example, if you are setting up a Xbox and a computer, enter 10.0.0.50 for the Xbox, and 10.0.0.51 for the computer. MAC Address Type the MAC address from Step 4.
Step 2: Setting Up a Virtual Server or DMZ You set up either a virtual server or a DMZ (Demilitarized Zone) so that the modem’s firewall won’t block the other players from your system during your gaming. The main difference between the virtual server and the DMZ is the amount of access someone has to your system. A virtual server will allow access to your computer on certain ports. A port is like a channel that is used by applications (such as games) to communicate on.
Setting Up a Virtual Server or DMZ on Your Computer Note: If you have third-party firewall software, such as the Windows XP firewall, installed on your computer, you may need to deactivate it before setting up the virtual server or DMZ. Otherwise your computer may block the ports you want to open. 1 Click the Advanced Setup icon.
3 Make the following entries: Setting Values IP Address Enter the IP address that you specified on the Create New DHCP Fixed Host Server page. Transport Type (Protocol) If you know your protocol (udp or tcp) and port number(s) from your game instructions, select the protocol from the list. If you do not know your protocol or port number(s), you need to set up your computer as a DMZ by selecting DMZ from the Protocol list.
Setting Up a DMZ on a Xbox® Live 1 Click the Advanced Setup icon. Then, click the Virtual Server/DMZ button: 2 On the Virtual Server/DMZ page, click the Add Virtual Server/DMZ link to display the Add Virtual Server/DMZ page: 3 Make the following entries: Setting Values IP Address Enter the IP address that you specified on the Create New DHCP Fixed Host Server page. Transport Type (Protocol) Select DMZ to enable your Xbox as a DMZ. Ports The field remains unavailable because you selected DMZ.
4 Click Save Changes and then Write Settings to Flash. 5 Update the Xbox Dashboard: Make sure you have your Xbox Live Starter Kit at hand. Insert the Xbox Live CD into your Xbox. Once the update is complete, the main menu will include a Xbox Live entry. 6 Insert the Xbox Communicator module into the Xbox Controller expansion slot (top slot). Then insert the headset plug into the Communicator module. 7 Activate your Xbox Live account: The Xbox Live CD should still be in your Xbox.
Setting Up a DMZ on a Playstation® 2 1 Click the Advanced Setup icon.
3 Make the following entries: Setting Values Internal IP Address Enter the IP address that you specified on the Create New DHCP Fixed Host Server page. Transport Type (Protocol) Select DMZ to enable your Playstation as a DMZ. Ports The field remains unavailable because you selected DMZ. 4 Click Save Changes and then Write Settings to Flash.
5 Using Advanced Setup Advanced Setup is primarily for technically advanced users. For most people, the options that are set by default when the X6 is installed are sufficient. However, those who want or need to change the X6 settings can do so using the Advanced Setup page in the Zoom Configuration Manager Manager. This chapter explains the advanced options and features of the X6 modem and how to apply them to your network.
Viewing the Advanced Setup Options You open the Advanced Setup page by clicking the Advanced Setup icon at the top of the Zoom Configuration Manager. The page opens and displays buttons organized into three groups: Configuration, Status, and Administration: Configuration Options When you click a Configuration button, a page opens to the option you selected. The following table describes each option and the tasks you can perform.
This button… Opens a page that lets you… Firewall Define an additional layer of security for the computers in your network. For example, if you create a DMZ interface using the Virtual Server/DMZ page (see below), you can enable the firewall filtering and add a security policy that blocks certain protocols from reaching the DMZ machine. ADSL Configuration Adjust the ADSL settings on your modem. Typically, you do not need to change these ADSL settings unless instructed by your service provider.
This button… Opens a page that lets you… PPP Half Bridge Share the public IP address assigned by your ISP with a single PC on the LAN. This avoids problems caused by certain applications having to work through NAT (such as online games or FTP servers) and avoids the need to run a PPP software stack on the PC. UPnP (Universal Plug and Play) Connect automatically with other UPnP-enabled software and hardware.
This button… Opens a page that lets you… ADSL Status View information, such as the ADSL Line State, and Upstream and Downstream speeds. Wireless Status View information, such as your Link Speed, SSID, Default Channel, and Mac Address of your wireless computer. Ethernet Status View information about Rx (Receive) and Tx (Transmit) Packets. To see sample reports, go to page 86.
Restore Factory Settings Reboot the X6 and reset its configuration to the factory defaults. Backup/Restore Config Save your current configuration settings so that they may be restored at a later time. Using the WAN Configuration Settings When do I need the WAN Configuration page? The WAN Configuration page contains critical information about your Wide Area Network (WAN), ADSL setup, and Internet access. Some of these values are provided by your ISP/DSL provider and need to be entered on this page.
WAN Configuration page The table on the next page describes the settings on the WAN Configuration page and the values that you can enter. After you enter your values, click Save Changes and then Write Settings to Flash.
Note: The table shows settings in addition to the ones shown in the picture. Depending upon your protocol setting, your WAN configuration may have all or only some of the settings shown in the table. Setting Description Protocol (Internet Connection type) Your Internet Service Provider supplies this value. If your service provider instructs you to use 1483 Bridged mode, select 1483 Bridged + NAT to take advantage of your modem’s advanced routing and firewall features.
Setting Description Disconnect timeout The amount of time before the PPP connection drops if there is no activity. A value of 0 means stay connected even if your network stays idle. Authentication The type of authentication protocol used during the negotiation of the PPP connection. This protocol may be specified by your ISP. One option, CHAP (Challenge Handshake Authentication Protocol), encrypts your user name and password during the negotiation. Password Authentication Protocol does not.
Setting Description IP Address, Subnet Mask, Default Gateway, and DNS If you are using a Static IP address, enter the values for IP Address, Subnet Mask, Default Gateway, and DNS server that your service provider gave you. You must also be using the 1483 protocol. Ethernet Filter Type Specifies the type of Ethernet filtering that is performed by the bridge interface. AllAllows all types of Ethernet packets through the port. Ip-Allows only IP/ARP types of Ethernet packets through the port.
Setting Description RIP RIP is an Internet protocol that you can set up to share routing table information with: • LAN devices that support RIP • Remote networks connected via the ADSL line • Your ISP’s location Most small home or office networks do not need to use RIP since they have only one router and one path to an ISP. In these cases there is no need to share routes because all Internet data from the network is sent to the same ISP gateway.
Using the Ethernet Configuration Settings Do I need to change my Ethernet settings? The Ethernet Configuration page contains information about the Ethernet ports on your ADSL modem. Typically you should not need to change these settings. However, if you are having problems establishing your Ethernet connection, you may need to change the Speed/Duplex value to match that of the Ethernet NIC in your computer.
Setting Description Linked A check mark indicates that the Ethernet port is connected. Speed/Duplex If you are having problems establishing your Ethernet connection, try setting the Speed/Duplex value to match that of the Ethernet NIC in your computer. Setting Up a Static Routing Table Do I need static routing? Most users do not need to set up static routes. The default route used in your modem will forward all packets correctly.
The following table describes Routing Table settings. If you change any of the settings, click Add, and then Write Settings to Flash. Setting Description Existing Routes This table shows the existing Static routes set up on your ADSL Modem. Destination Enter the subnet IP address of the destination. Gateway Enter the Gateway IP address of your destination’s subnet. The HOP gateway must be on the same subnet as the modem.
Adding Extra Security with Advanced Firewall Filtering Do I need extra security? Setting up advanced firewall security provides an additional layer of security. For example, if you create a DMZ interface for gaming using the Virtual Server/DMZ page, you can enable the firewall filtering and add a security policy that blocks IP addresses, ports, aliases, and certain protocols from reaching the DMZ machine. When you use the Advanced Firewall Filtering feature, you will move through multiple screens.
2 Important! Do not Enable Advanced Firewall Filtering on the Firewall Configuration page until you create your security policy. Otherwise, if you Enable Firewall Filtering before you create your policy, you will block all outgoing and incoming traffic. To set up your policy, click the link to Security Policy Configuration and open the page. 3 Choose the Policy Type that you want then click the Policy Rules link. You can set one of three Policy Types.
4 Click the Policy Rules link of the Policy Type that you want. The Firewall Add Filter Rules page opens. Click the Add Policy Rule link.
You use the settings on the Firewall Add Policy Rule page to configure your firewall security. In setting your criteria or rules, it is important to know whether you want to block traffic or allow traffic into your network. This is controlled by the Traffic Inbound and Traffic Outbound settings where you choose Allow or Block. After you determine what you want to do, you then fill in the other settings to specify what it is that you want to block or allow.
6 Click Save Changes then Write Settings to Flash. 7 Go back to the Firewall Configuration page and select Enable. Then click Write Settings to Flash.
Setting Security Logging What is security logging? Security logging is a list of events (computer activity and user activity) that alerts you to potential security issues. Based on the Level selected, you can record all or some of these events. It also lets you examine the effectiveness of your blocking and intrusion detection. You can set the level of importance of the logged event and receive alerts if particular IP addresses are trying to gain access to your network.
Configuring Intrusion Detection What is intrusion detection? Intrusion detection protects your network from hackers who use the Internet to damage your network. Your modem’s default Intrusion Detection setting should work fine for most hacker attacks, but there is additional functionality that you can set up.
The following table shows you the values you can enter: Setting Description Use Blacklist Blacklisting denies an external host access to your computer/network if an intrusion from a host has been detected. Access to the network is denied for ten minutes. Victim Protection Block Duration The length of time that packets destined for the victim of a spoofing attack are blocked. Use Victim Protection Protection for your system against broadcast pings.
Adding a DNS Server Name Do I need to add a DNS server name? Typically you should not need to enter a DNS server name as it is assigned automatically when your connection is established. However, your ISP may instruct you to enter an IP address for a DNS server name. Here is a picture of the DNS page where you add the IP address: The following table shows you the values to enter. After you enter the value, click Add, then Write Settings to Flash.
Creating a Virtual Server or a DMZ Do I need to create a virtual server or DMZ? By default, your modem uses NAT to hide your computers from users on the Internet; however, there may be times when you want to allow access by outside users to a computer on your network. For instance, you would want to allow access if a computer in your network is hosting Internet games or running a web server.
Clicking the Add Virtual Server/DMZ link opens the Add Virtual Server/DMZ page: The following table shows you the values you can enter. After you enter the value, click Save Changes, then Write Settings to Flash. Setting Description Internal IP Address The IP address of the computer where you will set up the virtual server or DMZ.
Setting Description Port If you selected TCP or UDP, you must specify the port where you want to allow access. If you want multiple ports to be open, add a virtual server for each port that you want open. If you selected DMZ, you cannot specify a port. Using the ADSL Settings Do I need to change my ADSL settings? Typically you should not need to change your ADSL settings; however, you may be instructed to do so by your service provider.
Setting Description Standard If you are having problems establishing the physical layer connection, you can try selecting the different settings to see if it helps you connect. (If the link light on the modem is blinking than the physical layer connection is down, if the link light is solid than the problem is elsewhere.) EC/FDM Mode If you are having problems establishing the physical layer connection than you can try changing this value to EC.
Changing Your LAN Settings When would I need to change my LAN settings? DHCP (Dynamic Host Configuration Protocol) is a protocol that enables your modem to manage the assignment of IP addresses to computers and devices on your LAN network. Enabling DHCP on your modem allows it to assign temporary IP addresses to your computers whenever they connect to your network. You can control the amount of time that lapses before a new address is issued or renewed.
The following table shows you the values to enter. After you enter the values, click Save Changes, then Write Settings to Flash. Setting Description IP Address The IP address of your modem. Subnet Mask The modem's subnet mask address. Status You should leave this setting on Enable. Disable would require you to set up fixed IP addresses for all of the devices in your network.
Creating a Fixed IP Address How do I create a fixed IP address? You create a fixed IP Address for a computer on your network using the DHCP Server Fixed Host page. The button to this page is found on the LAN Configuration page. You will want to create a fixed IP Address if you are setting up a computer, Xbox, or Playstation for gaming. To create a fixed IP address, see steps 2-6 in Step 1: Choosing an IP Address for Gaming on page 32.
Assigning a Half Bridge Device When would I assign a half bridge device? Assigning a PPP Half Bridge assigns a public IP address to a computer that you choose so you can bypass the modem’s NAT feature and open up all ports on your computer. You may want to do this if you are using an application that requires multiple ports on a computer in your network. Some examples are video conferencing applications, gaming applications, and instant messaging.
Enabling or Disabling UPnP Universal Plug and Play (UPnP) with Internet Gateway Device (IGD) protocol is installed in X6 units when they are shipped by Zoom. Change this setting only if you have a good reason to do so. To change the status of Universal Plug and Play, on the Advanced Setup page click UPnP: Setting Description Enable UPnP IGD Function Select this check box to enable or disable Universal Plug and Play with Internet Gateway Device (IGD) protocol. By default UPnP is enabled.
Assigning Ports to a PVC Normally you should not change Per Port PVC (Permanent Virtual Circuit) settings unless your ISP tells you to do so. If you have more than one PVC set up, you can use this feature to assign Ethernet ports to the additional PVC(s). Per Port PVC is typically used to assign different video streams to particular Ethernet ports. To assign ports to a PVC, on the Advanced Setup page click Per Port PVC: Click Edit to assign a port or ports to Vlan Group 2.
Setting Description WLAN If you are assigning a wireless device – for example, a wireless set-top box for your television set – to an additional PVC, select this check box to assign PVC 1 to the X6’s wireless port. This port will no longer be assigned to PVC 0. Ethernet Port If you are assigning a wired device to PVC 1, select the LAN port or ports. These ports will no longer be assigned to PVC 0. PVC Select the PVC number.
Changing HTTP and Telnet Ports This feature lets you change the default X6 ports for Internet and Telnet traffic. If, for example, you are running another Internet server on the network and that server is using Port 80, you need to assign a different port to the X6 to avoid a conflict. To assign Internet (HTTP) or Telnet ports, on the Advanced Setup page click Port Settings: Setting Description HTTP Port Enter a port number between 61000 and 62000. (The default is 80.
Filtering Out MAC Addresses Most users will not need this feature. However, if there is a PC or other device on the X6 network that you don’t want using the Internet, you can use MAC address filtering to deny the device Internet access. (That computer or device will still be able to communicate with other devices on the LAN, such as printers.
Click this link to display the associated MAC address information in the top half of the screen, where you can edit it or delete it from the MAC Filters List. MAC Filters List Edit/Delete Click this link to edit or delete the associated MAC address information. To delete, click the Reset button in the top half of the screen. Click Save Changes and then Write Settings to Flash to save the MAC Filters List to permanent memory.
Managing Access to Services To change access settings, on the Advanced Setup page click Management Control: X6 services Setting Description LAN Access If a check box is selected, the associated service is enabled for local network users. The default for all services is Enabled. WAN Access Select a check box to enable the associated service for remote network users. By default, all the services are Disabled for remote users.
Configuring Quality of Service Quality of Service (QoS) helps guarantee upstream bandwidth for applications that require fast and dependable throughput. For example, QoS can slow down a photo upload so a phone call can proceed without garbling, and/or a gamer can enjoy faster response time. With QoS you can assign each of the four LAN ports and the wireless port a priority of High, Medium or Standard. High priority ports together share a guaranteed percentage of upstream bandwidth, typically 70%.
QoS is normally set up by using the Install Assistant CD that comes with the X6. To configure Quality of Service on the Advanced Setup page instead, click QoS. For a help message, select the Click here link in the first paragraph. Note that on the QoS screen, Port 1 is the Ethernet port labeled LAN 1 on the X6 back panel. Port 2 is LAN 2, and so forth. Setting Description Do you want to turn on QoS . . . .
QoS page (see page 85). Which ports should be Medium Priority? Select one to three ports. By default, these ports will together share 20% of the upstream bandwidth. You can configure a different percentage on the Advanced QoS page (see below). Advanced QoS page Click this link to specify a different upstream bandwidth percentage for High, Medium and Standard priorities. Setting Description What guaranteed bandwidth should High Priority Ports share? The default is 70%.
share? percentages together must be < 100. Note: Standard Priority ports must have at least 1% of the upstream bandwidth. Return Main QoS page Click to return to the main QoS page. After you make your selections, click Save Changes, then Write Settings to Flash. Monitoring ADSL, Wireless, and Ethernet Status How should I use the ADSL, Wireless, and Ethernet Status Reports? These reports are useful tools for evaluating your system and for troubleshooting.
has wireless encryption enabled. (To encrypt your information, click the Wireless icon in the Zoom Configuration Manager). ADSL Status Report Here is a picture of the ADSL Status Report: The ADSL Line State tells you where your modem is in the connection process. The three states are Training, Handshake, and ShowTime.
Ethernet Status Report Here is a picture of the Ethernet Status Report: The Ethernet Status Report gives you information about the receive (Rx) and transmission (Tx) rates of packets.
Changing Your Password When should I change my password? For added protection of your X6 settings, you can change the Zoom login password after you have logged into the Zoom Configuration Manager. Here is a picture of the page where you enter your Old Password and New Password: Be sure to write your new settings to Flash, and to remember your new password. If you forget your password, see Restoring Factory Settings on page 90.
Restoring Factory Settings When would I need to restore my factory settings? Should you forget your password, you can restore your modem to the factory settings. This will restore the admin/zoomadsl login to the Zoom Configuration Manager on your computer. You can login using the Zoom login and then change your password. Here is a picture of the Restore Factory Settings page: Follow the instructions on the page to reset your ADSL modem to its original firmware.
Backing Up and Restoring Your Configurations When would I need to back up and restore my configuration settings? It is a good idea to back up your configuration settings after you set up the X6, and also before you upload new firmware. Then if the update overwrites your configurations, you can put them back using the Restore option. You may also want to back up your configurations so you can use them to set up the same configurations in other modems.
Updating Your Firmware How do I update my firmware? Periodically you may want to update the firmware on your X6 modem. To do this, you download the Image file from the Zoom Web Site to your computer. You then use the Firmware Update option to upload the file to your modem. Important! It is recommended that you backup your modem’s configurations before you upload the firmware. (See Backing Up and Restoring Your Configurations on page 91).
Appendix A ADSL Internet Settings Tables Below are two tables, one for the USA and one for other countries. These tables are for customers whose service providers do not supply them with ADSL settings. Many ADSL providers use different settings depending on the region where they are operating. This is why there may be more than one setting for your service provider.
Table A: USA Service Provider VPI VCI Encapsulation AllTel (1) AllTel (2) August.net (1) August.
Table B: Countries Other Than the USA Service Provider VPI VCI Encapsulation Australia-Telstra Argentina-Telecom Argentina-Telefonica Belgium-ADSL Office Belgium-Turboline Bolivia Brazil-Brasil Telcom Brazil-Telefonica Brazil-Telmar Brazil-South Region Colombia-EMCALI Denmark-Cybercity, Tiscali France (1) France (2) France (3) Germany Hungary-Sci-Network Iceland-Islandssimi Iceland-Siminn Israel Italy Jamaica (1) Jamaica (2) Jamaica (3) Jamaica (4) Kazakhstan Mexico Netherlands-BBNED Netherlands-MX Stream
Table B (Continued): Countries Other Than the USA Service Provider VPI VCI Encapsulation Spain-Albura, Tiscali Spain-Colt Telecom, Ola Internet Spain-EresMas, Retevision Spain-Telefonica (1) Spain-Telefonica (2), Terra Spain-Wanadoo (1) Spain-Wanadoo (2) Spain-Wanadoo (3) Sweden-Telenordia Sweden-Telia Switzerland Turkey(1) Turkey(2) UK (1) UK (2) Venezuela-CANTV Vietnam 1 0 8 8 8 8 8 8 8 8 8 8 8 0 0 0 0 96 32 35 35 32 32 35 32 32 35 35 35 35 35 38 38 33 35 PPPoA VC-MUX PPPoA VC-MUX PPPoA VC-MUX PPPoE
Appendix B Front and Back Panels The front panel of the X6 looks like this: The following table describes each light on the front panel. Light Description LAN Lights if any LAN port of the X6 is plugged into the Ethernet port of a powered-up device. Blinks when data is sent. Additional lights for each LAN port are on the back of the X6. WLAN Lights when the wireless access point is running and enabled. Blinks when data is sent. LINK Blinks when the X6 is performing its startup sequence.
The following table describes the back panel. Port Description PWR Port to connect the unit to the X6’s power cube. RESET Recessed button to reset the modem to its factory settings. To reset, insert a paper clip and press the button three times. LAN 1 LAN 2 LAN 3 LAN 4 ADSL 98 LAN ports that can connect the unit to an access point, a network hub, or the Ethernet port of a computer. The X6 has four LAN ports. Each port has a yellow and a green light above it.
Appendix C TCP/IP Network Settings If you are using a Macintosh or Linux computer, you must ensure that your computer’s TCP/IP network settings are configured properly. Otherwise you will not be able to connect to the Internet. Note: If you are using a Windows computer, you do not have to configure the TCP/IP settings. This is because your Windows computer will automatically configure them for you. Only Windows users who are troubleshooting the X6 will need to verify the TCP/IP settings.
Macintosh TCP/IP Settings How you configure your Macintosh computer’s network settings differs, depending on your Mac OS. For OS X, follow the instructions below. Otherwise go to page 101. Mac OS X 1 From the Dock, choose System Preferences and then Network to display the Network pane. (For OS X 3, you also have to click the Configure button.) 2 Ensure that Automatic is selected from the Location list box. 3 Under the Show drop-down tab, choose Built-in Ethernet.
Mac OS 7.6.1 - 9.2.2 1 From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. 2 Under Connect via:, select Ethernet built-in. 3 Under Configure:, select Using DHCP Server. Do not enter anything in the DHCP Client ID field. 4 Close the TCP/IP Window. You will be asked if you want to save the changes. Click Save. 5 Continue with Step 3: Establishing Communication on page 12.
Linux TCP/IP Settings The instructions for setting up boot-time DHCP vary dramatically by distribution, so you may want to refer to your particular version’s documentation. Once you have followed the instructions for your Linux system, continue with Step 3: Establishing Communication on page 12. Note: If you have more than one network card installed, you will need to pick distinct Ethernet identifiers for each (eth0, eth1, eth2, and so forth).
Windows TCP/IP Settings How you configure your Windows computer’s network settings differs, depending on your operating system. Go to the section that corresponds to your Window’s operating system. Note: If you are using a Windows computer, you do not have to configure the TCP/IP settings. This is because your Windows computer will automatically configure them for you. Only Windows users who are troubleshooting the X6 will need to verify the TCP/IP settings.
! If you are using a static IP address: Ensure that Use the following IP address and Use the following DNS server addresses are selected and that the correct IP address, Subnet mask, Default gateway, and Preferred DNS server values appear. Windows 2000 1 Open the Internet Protocol (TCP/IP) Properties dialog box. a From the desktop, click the Start button, point to Settings, then Network and Dial-up Connections. b Right-click the Local Area Connection icon, and select Properties.
Windows 98/Me 1 Open the Internet Protocol (TCP/IP) Properties dialog box. a From the desktop, click the Start button, point to Settings, then Control Panel. b Double-click the Network icon to display the Network dialog box. c Select your NIC card’s TCP/IP entry (it should include TCP/IP in it, but not AOL, Dial-up, or Adapter) and click the Properties button and then click OK.
Appendix D Troubleshooting The following are some problems you may experience and some possible solutions to remedy the situation. Problem My X6’s ADSL light continually blinks and does not stay solidly lit. Solution There are several issues that could cause this problem. Check these items: • Ensure that the phone cord is firmly plugged into the wall jack and the ADSL jack on the back of the X6 (not the PHONE jack on the back of the modem).
Problem My X6’s ADSL light is solidly lit, but I cannot connect to the Internet. Solution There are several issues that could cause this problem. Check these items: • Ensure that you are using the correct VPI, VCI, and Encapsulation settings. See Appendix A on page 93. • If your Encapsulation begins with PPP, ensure that you have typed your ADSL Username and Password correctly. (Note that this is NOT the username and password you used to log into the Zoom Configuration Manager on page 12.
• Verify that your TCP/IP network settings are properly configured on your computer. To do this, refer to the appropriate section. ! If you are using Macintosh, see Macintosh TCP/IP Settings on page 100. ! If you are using Linux, see Linux TCP/IP Settings on page 102. ! If you are using Windows, see Windows TCP/IP Settings on page 103.
Problem I cannot log into the Zoom Configuration Manager. I have typed http://10.0.0.2, but I am not prompted for a User Name and Password. Solution There are several issues that could cause this problem. Check these items: • If you are using a Macintosh or Linux computer, your TCP/IP settings may not be properly configured. See page 99 for more information. • If you are using Mac OS X 10.3 and above, renew your IP address: Point to System Preferences, then choose Network.
Problem The computer on which I installed the X6 software is connected to the Web, but one or more of the additional computers I have connected directly to the modem cannot access the Internet. Solution There are several issues that could cause this problem. Check these items: • Check that there’s a good connection between an X6 LAN port and the computer that can’t access the Internet. • Try rebooting the computer that can’t access the Internet.
Problem The computer on which I installed the X6 software is connected to the Web, but the computers connected through my network device (such as a wireless access point, router, hub, or switch) cannot access the Internet. Solution The problem is most likely with your network device (such as a wireless access point, router, hub, or switch). Check these items: • Try rebooting each computer on your network. For example, if you are using a router, reboot each computer that is connected to the router.
Appendix E Configuring Your Web Browser Important! This section is for Windows computers only. If you are using a Macintosh or Linux computer, your browser is already configured properly. However, you must ensure that your computer’s TCP/IP settings are configured properly. See Macintosh TCP/IP Settings on page 100 or Linux TCP/IP Settings on page 102 for instructions on how to do this.
Configuring Internet Explorer The following instructions are for Internet Explorer Version 5.0 or later. (If you do not have this version, you can get a free upgrade from Microsoft Corp. If you are not sure what version you have, open Internet Explorer and from the Help menu, choose About Internet Explorer. The version number is directly below the Microsoft Internet Explorer logo. You can ignore all the numbers after the period following the first digit.
box, select Connect to the Internet, then click Next. c. On the Getting Ready dialog box, select Set up my connection manually, then click Next. d. On the Internet Connection dialog box, select Connect using a broadband connection that is always on, then click Next. e. On the Completing the New Connection Wizard dialog box, click Finish. connect through a local area network (LAN), then click Next. c.
Configuring Netscape Navigator The following instructions are for Netscape Navigator Version 7.2. (If you do not have Version 7.2, you can get a free upgrade from Netscape Communication Corp. If you are not sure what version you have, open Netscape Navigator and from the Help menu, choose About Netscape. The version number is at the top of the screen.) 1 Double-click the Netscape Navigator icon on your desktop to open the browser.
Appendix F Wireless Channels by Country For most countries channels 1-13 are normal for private wireless networks. The following table shows countries known to use channels other than 1-13 for private wireless networks. Country France Israel Japan Taiwan USA 116 Channels 10-13 4-9 1-13 14 (802.
Appendix G Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. This equipment uses the following standard jack types for network connection: RJ11C. This equipment contains an FCC compliant modular jack.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
Declaration of Conformity Declaration of Conformity Conformiteitsverklaring van de EU Konformitätserklärung Dichiarazione di conformità Declaração de Conformidade Konformitetsdeklaration Overensstemmelseserklæring Déclaration de conformité Δήλωση Συμμόρφωσης Deklaracja zgodności Declaración de conformidad Cam kết về sự tuân thủ ở Châu Âu Zoom Technologies, Inc. 207 South Street Manufacturer/Producent/Fabrikant/ Constructeur/Hersteller/Κατασκευαστής/Fabbric Boston, MA 02111 USA / 617-423-1072 www.zoom.
