Dialer 27 for Hotline and/or Toll Restriction Installation & User Guide
NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form.
Contents GETTING STARTED ................................................................ 1 HOW DIALER 27 WORKS................................................................ 1 INSTALLING THE DIALER ...................................................... 1 SETTING UP THE DIALER AS A HOTLINE .............................. 3 PROGRAMMING A HOTLINE PHONE NUMBER......................................... 3 PROGRAMMING A TRIGGER .............................................................. 3 HOTLINE SECURITY .....
XXXX
Getting Started Thank you for purchasing the Dialer 27, which can be used as a hotline dialer, a toll restrictor, or both. The Dialer 27 plugs into a standard phone jack, and works for all the phones on the same phone line. Before you begin installing the dialer, you should read the section below. How Dialer 27 Works When Dialer 27 is used for a hotline application, it dials a phone number whenever something triggers the dialer.
dialer cord going into the wall jack you've chosen. Once you do this, the light should blink once a second to show that the dialer is installed correctly. If the light stays ON constantly, you should swap the cords plugged into the dialer, so that the short cord goes into jack 1. Now the LED should blink properly, showing that the dialer is installed correctly. Dialer Phone Jack Power Cube 1 2 Dialer Cord (short) Note: If the dialer's LED remains on solidly (i.e.
Setting Up the Dialer as a Hotline If you do not want to program a hotline number but do want to restrict access to toll numbers, see Setting Up the Dialer as a Toll Restrictor (page 9). Otherwise please read below about programming a hotline number and trigger. If you want to, you can also set the dialer up as a Toll Restrictor after you have programmed a hotline number. Programming a Hotline Phone Number This section tells you how to program the number you want the dialer to dial when a trigger occurs.
Only one trigger can be active at any time. To select the trigger 'dial N seconds after coming off-hook', do the following: 1. Take your phone off-hook 2. Press # 8 1 3. Enter a digit from 1 through 9 for the number of seconds you want the dialer to wait 4. Press # # 5. Listen for two confirmation beeps 6. Place your phone on-hook To select the trigger 'dial on dialtone detection', do the following: 1. Take your phone off-hook 2. Press # 8 3 3. Press # # 4. Listen for two confirmation beeps 5.
Hotline Security Hotline security lets you add a password that is then required for programming the dialer, and also lets you enable universal call blocking. Password protection is designed to make it impossible to reprogram your dialer without first entering the password. Universal call blocking is designed to make it impossible for a user to dial around the hotline number before the trigger happens. Setting a Password To set up a password, do the following: 1. Take your phone off-hook 2. Press # * 1 3.
Universal Call Blocking Universal call blocking prevents any dialing before a trigger occurs. When universal call blocking is active, no calls can be made except by the dialer to the hotline number. No other users can share the phone line. Note that universal call blocking disables triggering via a long DTMF tone. To enable universal call blocking, do the following: 1. Take your phone off-hook 2. Enter # * 2 1 3. Press # # 4. Listen for two confirmation beeps 5.
4. 5. 6. (You can keep adding Instructions or Numbers until you reach a limit that's discussed below, after the examples.) Press # # Listen for two confirmation beeps Place your phone on-hook List of Instructions for Dialer Strings: * 1 PPP Pause PP.P seconds (0.1 second increments, 00.1 to 99.9 seconds) *2 Listen for Dialtone or computer tone (the tone must last at least 2.4 seconds) *4 Listen for Voice (at least .
Suppose you want to program your dialer to call a server, wait for a voice prompt, and then deliver an identifying string followed by a pound sign. Suppose the server's phone number is 1 888 555-3333, and the ID string is 0123456789#. You could program the dialer to do this as follows: 1. Take your phone off-hook 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16.
Setting Up the Dialer as a Toll Restrictor In this section we tell you how to set up your dialer as a toll restrictor. If you don't want to do this, please go to Settings on page 12. Setting up the dialer as a toll restrictor prevents people from making toll calls on your line. You can define which toll calls are restricted.
than 10, you must enter the first digit 0. For example, if your domestic toll calls are 8 digits long, you must enter 08. If the length of a domestic toll call in your location is variable, enter 00. Set the Domestic Toll Prefix To set the domestic toll prefix, do the following: 1. Take your phone off-hook 2. Press # 6 3. Enter ddd, where ddd is the 1, 2, or 3 digit prefix for a domestic toll call 4. Press # # 5. Listen for two confirmation beeps 6.
5. Listen for two confirmation beeps 6. Place your phone on-hook You can restrict many different starting sequences by issuing this command for each such sequence. You can specify up to about 350 different sequences. This total will be reduced by any sequences you allow, below. Examples: If the domestic toll prefix is 1, and you want to restrict all domestic toll calls, enter 1 for sequence. The dialer won't let anyone make a call that starts with 1.
Settings In this section we tell you how to vary the loudness or length of the DTMF tones generated by your dialer. If you don't care about these things, please go to Using Your Dialer on page 13. Dialer Tone Settings The dialer dials by generating DTMF tones. You can adjust the DTMF tone volume and tone length to please you. Note that if you select short and/or soft tones, these may not be consistently and reliably detected.
Using the Dialer Using the Dialer in Hotline Mode For most configurations, using the dialer in hotline mode is as simple as picking going off-hook. When the dialer detects a trigger condition such as a time after going off-hook, or detection of dial tone, the dialer will dial out the hotline number. The user will hear tones as the dialer dials. Then the call will proceed with normal call progress tones.
In most configurations, many calls are never restricted, such as local calls that don't start with a 1. The dialer typically lets the digits dialed for these calls go directly to the central telephone office. When a user dials an international call that may be restricted by the dialer, the dialer will analyze the call after the user has stopped dialing for about three seconds.
Frequently Asked Questions Q: A: Q: A: 4) Q: A: Q: A: Q: A: Why doesn't my dialer work? There are a number of reasons the dialer might not work.
Q: A: Q: A: Q: A: Q: A: Q: A: Q: A: Q: A: Q: A: Q: A: How can I make the dialer tones quieter? Please see the question above about making tones louder. Note that softer tones may not work as well as louder tones in some installations. You may be able to compensate by increasing tone length in some cases. Please see the question above about when to make tones longer to find out how to do this. I have set the dialer to restrict calls, but I want to make calls to some numbers within the restricted area.
To remove a single restricted number, do the following: 1. Take your phone off-hook 2. Press # 92 3. Enter the sequence you used to set the restriction or allowed number 4. If the sequence is less than 7 digits, add *'s to bring the total to 7 digits 5. Press 9 6. If the sequence is 7 digits or more, stop after the seventh digit 7. Press 8 8. Press # # 9. Listen for two confirmation beeps 10.
Command Summary All commands begin right after you take your phone off-hook. Unless otherwise stated, this command summary is presented for a dialer with password protection disabled. Note: When a command is complete, the dialer makes two beeps to signal the command was successful.
Dialer LED Definitions The dialer's LED provides useful information about the dialer and the line it's connected to. This table shows the LED's blinking patterns and what they mean. Note: If dialer LED is on solidly, plug the short dialer phone cord into the dialer's other jack. LED Pattern Meaning ON ¤ When the LED is ON solidly, it indicates that the dialer's short phone cord is plugged into the wrong dialer jack. Please plug this short phone cord into the dialer's other jack. The dialer is OFF-HOOK.
0364-A 27308 © 2004
