User manual

There is no response from Windows when I plug in the camera.

Make sure that your USB port(s) is working properly. Warning: You could damage your USB port(s), mainboard and

the EZ Dual Cam camera if you installed the USB port yourself. Always consult a certified PC technician and have the

proper version of Windows 98. To check what version of Windows 98 you have installed, right click on "My

Computer" and click properties. You should get the following screen:

Make sure that the version number is 4.00.98 or higher.

Make sure that your USB port is working properly by right clicking on "My Computer" and click properties. Click on

device manager and the USB port should be at the bottom of the list of devices, as

illustrated:

Check to make sure that the "USB universal host controller" is listed under the

"Universal serial bus controller" category. If it is listed under "other devices" or

shows up with a yellow exclamation point next to it, the USB port is not

operational.