User manual
22
When I open up Live Express, I get an invalid format message.
This error message may be caused by the color settings for the video adapter. To check this, right click on a blank
area of the desktop, click properties, and click the settings tab. The color settings should be set to 16-bit high color
or better.
When installing the driver for the EZ Dual Cam, I get the following message: "USB hardware may not
be operational. You may need to enable your USB port in your PC BIOS.”
If you receive this message, you need to contact your system integrator to ensure proper operation of the USB port.
When I open up Live Express, I get a "No GSM Support" message.
To correct this, do the following:
1. Go to your Control Panel.
2. Click on "Add New Hardware."
3. Choose “No” not to search.
4. At one point it will ask if you want to choose a device from a list. Click “yes.”
5. Choose "Sound video and game controller."
6. Under Manufacturers, select "Microsoft Audio CODECS."
7. Under models, select "GSM 6.10 Microsoft Audio CODECS."
8. Click enter and finish the installation procedure. Reboot your system.