User manual
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When installing the Live Express software, I’m asked for a serial number. Where do I find it?
Look on the sleeve of the CD-ROM jacket, which the application software and driver CD-ROM were packaged in. The
serial number is indicated as "Live Express license" (your personal serial number) or you may use our universal
number: LE001-10-K000123 (please include dashes and fill in all fields).
I have a VIA Tech VT82C586B or VT82C596 USB port.
Visit http://www.viatech.com/drivers/index.htm for USB Filter Driver to enhance your USB hardware compliance.
EZ Dual Cam is loaded as an unknown device under 'Device Manager.'
If you have an SIS 7001 PCI to USB open host controller or other PCI to USB host controllers and EZ Dual
Cam camera is loaded as an unknown device under \Control Panel\System\Device Manager\Universal Serial Bus
Controller\, your PC may not be compatible with the EZ Dual Cam camera.
Setup program executed successfully. However, the system prompts for Windows 98 CD-ROM when I
install the camera.
This limitation is imposed by Microsoft to avoid version conflict and incompatibility issues. DO NOT ignore those
files.