User manual

26
Technical Support
For immediate technical support assistance, please call toll free 1.800.377.8688. Technical support is available 5
days a week, from 8:30 a.m. to 5:30 p.m., Pacific Standard Time.
To reach our technical support service via the World Wide Web, please visit our web site at
http://www.ezonics.com Customer Support Service link. Then access to our Technical Support Walk-through
service for after hours technical assistance.
You can also reach us by e-mail at [e-mail]. Provide us with the product model, serial number,
descriptions of your system and the problem that you are having. The normal turn-around time for e-mail service
is 24 hours once the request is received by our technical support engineer.
System Requirements (minimum)
Note: Incompatibility issues may arise due to your computer system's hardware and software configuration.
• USB Equipped PC (required)
• Pentium 200 MHZ CPU or higher (Pentium II, III or equivalent recommended)
• CD-ROM Drive (For software installation)
• Floppy Drive (For hardware drivers installation)
• 30 MB Hard Disk Drive space available
• 32 MB of RAM memory (64 MB or higher recommended)
• 16/32 Bit Color resolution or higher
• 28.8 KBps modem or above for Video Conferencing
• Microphone (optional)
• Windows 98 operating system