User manual

Page

4. Troubleshooting-------------------------------------------------------------------------------------------20

There is no response from Windows when I plug in the camera ---------------------------------21

When I open up Live Express, I get an invalid format message ----------------------------------22

I get the following message: "USB hardware may not be operational.

You may need to enable your USB port in your PC BIOS ------------------------------------------ 22

When I open up Live Express, I get a "No GSM Support" message-------------------------------22

After installing Microsoft GSM 6.10 CODEC, I still get a "No GSM Support" message ----------23

Error message, " Failed sending mail." appears in Live Express Send Mail ----------------------23

When installing EZ Dual Cam, I get the following message:

“USB Supplement needed” or “USB Supplement“ is obsolete-------------------------------------23

When installing the Live Express software, I’m asked for a serial number.

Where do I find it?------------------------------------------------------------------------------------24

I have a VIA Tech VT82C586B or VT82C596 USB port---------------------------------------------24

EZ Dual Cam is loaded as an unknown device under 'Device Manager.' -------------------------24

System prompts for Windows 98 CD-ROM when I install the camera.---------------------------24

The Ezonics EZ Dual Cam CD-ROM disc does not automatically run

when I insert the disc in the CD-ROM drive --------------------------------------------------------25

EZ Dual Cam and system malfunction (crash) while pressing

“Control Switch” or “Quality Select" ----------------------------------------------------------------25

5. Technical Support-----------------------------------------------------------------------------------------26

6. System Requirements------------------------------------------------------------------------------------26

7. Lens cleaning and battery installation ------------------------------------------------------------------27

8. EZ Dual Cam Technical Specification--------------------------------------------------------------------28