Manual Robin HV / Robin CV Software version 3 or higher Version: Date: 3.0.
gf1 Manual Robin HV / Robin CV ENG - v. 3.0.
gf2 Manual Robin HV / Robin CV ENG - v. 3.0.1 About this manual This manual describes mounting, installation and programming of the Robin HV and the Robin CV. The Robin HV and the Robin CV both have unique specifications and functions. These functions will be marked as Robin HV or Robin CV only. This manual is intended for software version 3.0.0 and higher. You can update the software of the Robin HV or Robin CV to the latest version. For instructions on updating see page 55 of this manual.
gf3 Manual Robin HV / Robin CV ENG - v. 3.0.1 Table of Contents 1 Introduction 1.1 Robin HV and Robin CV 5 5 2. Mounting the Robin HV 2.1 Box contents 2.2 Installation dimensions 2.3 Tools and materials required for mounting 2.4 Mounting instructions 2.5 Connecting the Robin HV 8 8 8 9 9 10 3 Mounting the CV 3.1 Box contents 3.2 Dimensions 3.3 Tools and materials required for mounting 3.4 Mounting instructions 3.5 Connecting the Robin CV 11 11 11 12 12 13 4 System installation 4.
gf4 5.2.4 Network 5.2.4.1 Network / Status 5.2.4.2 Network / Settings 5.2.4.3 Network / HTTP 5.2.4.4 Network / Mail 5.2.4.5 Network / NAT 5.2.4.6 Network / RTSP 5.2.5 System 5.2.5.1 System / Device 5.2.5.2 System / Clock 5.2.5.3 System / Events 5.2.5.4 System / Security 5.2.5.5 System / Recording 5.2.5.6 System / Schedules 5.2.5.7 System / Software 5.2.5.8 System / Streams 5.2.5.9 System / Switch 5.2.5.10 System / Info 5.2.5.11 System / Debug 5.2.5.12 System / Logs Manual Robin HV / Robin CV ENG - v. 3.0.
gf5 Manual Robin HV / Robin CV ENG - v. 3.0.1 1 Introduction 1.1 Robin HV and Robin CV Integrated functions The Robin HV and the Robin CV are unique cameras. They are not only equipped with all modern IP camera functionality, but they also feature the SIP protocol for full phone functionality. The cameras are capable of initiating and answering phone calls, so making video calls between the camera and a video capable phone are easy.
gf6 Manual Robin HV / Robin CV ENG - v. 3.0.1 Built-in phone Both the Robin CV and Robin HV feature a built-in SIP phone. By using a VoIP provider or PBX that supports the SIP protocol these cameras can setup calls or can be called using a (video)phone. A real-time audio-video connection between the phone and the camera can established that way. The Robin cameras feature build-in speakers and microphones to make two way audio possible.
gf7 Manual Robin HV / Robin CV ENG - v. 3.0.1 Web-based configuration The Robin CV and Robin HV can be configured on a PC or Mac via a web browser (e.g. Firefox, Chrome, Safari). Using a web browser, modification of all the settings for the Robin is easy, regardless of the physical location of the Robin. You can also watch the live video image of the Robin. Compatible with WEBRelay The Robin CV and Robin HV are compatible with an external IP relays, the WEBRelay Quad-LS.
gf8 Manual Robin HV / Robin CV ENG - v. 3.0.1 2. Mounting the Robin HV 2.1 Box contents The Robin HV USB stick with the manuals and the ‘Robin Discovery Utility’ software Anti-theft Allen key Tool for adjusting the focus 2.
gf9 Manual Robin HV / Robin CV ENG - v. 3.0.1 2.3 Tools and materials required for mounting The following are required when mounting the Robin HV: Core drill, 152 mm in diameter Anti-theft Allen key (supplied) 2.4 Mounting instructions Follow the step-by-step plan described below for problem-free mounting of the Robin HV. Step-by-step plan: 1. 2. 3. 4. 5. 6. 7. 8.
gf10 Manual Robin HV / Robin CV ENG - v. 3.0.1 2.5 Connecting the Robin HV Connectors on the back of the Robin HV You will find the following connectors on the back of the Robin HV: Ethernet connector 10/100Mb Ethernet connector External power In case of a standard Ethernet connection (no Power over Ethernet), connect an external power supply to this terminal.
gf11 Manual Robin HV / Robin CV ENG - v. 3.0.1 3 Mounting the CV 3.1 Box contents The Robin CV USB stick with the manuals and the ‘Robin Discovery Utility’ software Allen key Mounting bracket 2 screws 2 plugs (6 mm) 3.
gf12 Manual Robin HV / Robin CV ENG - v. 3.0.1 3.3 Tools and materials required for mounting The following are required when mounting the Robin CV: Drill Marking pencil General tools Mounting bracket (supplied) Allen key (supplied) Screws (supplied) 6 mm plugs (supplied) 3.4 Mounting instructions Follow the step-by-step plan described below for problem-free mounting of the Robin CV. Step-by-step plan: 1. 2. 3. 4. 5. 6. 7. 8. 9.
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gf14 Manual Robin HV / Robin CV ENG - v. 3.0.1 4 System installation 4.1 Requirements prior to installation Network connection with PoE (Power over Ethernet is used to power the door intercom; the power supply must be 802.3af compatible). PC with web browser. The following web browsers are supported: - FireFox - Safari. Safari running under MacOS 10.
gf15 Manual Robin HV / Robin CV ENG - v. 3.0.1 Windows users: Copy the Robin Discovery Utility software to a PC that is connected to the network. Start the Robin Discovery Utility software (double-click the icon below). Click the “Play” button. The software will scan for Robin devices in the network. When the Robin is detected, it is displayed in the list. Double-click on the Robin you want to configure; the ‘Web-GUI’ for the selected Robin will show.
gf16 Manual Robin HV / Robin CV ENG - v. 3.0.1 5 Configuration 5.1 Logging in to the Robin CV or Robin HV The Robin CV and Robin HV can be used in an ‘Administrator’ mode and a ‘User’ mode. The Administrator can configure all the settings in the Robin. To initially configure the Robin you will need to login as an Administrator. The User can watch ‘live’ video through the camera of the Robin and has limited control over the camera settings.
gf17 Manual Robin HV / Robin CV ENG - v. 3.0.1 We assume here that the network supports DHCP (‘Dynamic Host Configuration Protocol’); if so, all settings such as the IP addresses, netmask, gateway and DNS are automatically populated. DHCP is a standard setting in the Robin CV and Robin HV. This option will suffice in 99% of all cases. However, on occasions the network may not support DHCP. If so, the network details must be set manually.
gf18 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2 Configuration of the Robin CV and Robin HV The configuration program for the Robin CV and Robin HV feature 5 sections; ‘Telephony’, ‘Audio’, ‘Video’, ‘Network’ and ‘System’. ‘Telephony’ In the ‘Telephony’ section, you configure all of the settings that are required for the communication part of the Robin.
gf19 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.1 Telephony 5.2.1.1 Telephony / SIP This is where you enter the data required for registering on a PBX or with a SIP Provider. If the Robin is used for a direct connection to the telephone handset (i.e. not routed via a PBX or SIP Provider), registration is not required. The Robin can use a second SIP proxy / Register server for failover purposes. It will only be used if the ‘Primary’ server isn’t registered.
gf20 Manual Robin HV / Robin CV ENG - v. 3.0.
gf21 Manual Robin HV / Robin CV ENG - v. 3.0.1 SIP advanced: Outbound proxy Select this option when a SIP proxy server is used Outbound proxy host Enter the IP address or hostname of the proxy server Outbound proxy port Enter the IP port of the proxy server RTP port random Switch RTP port randomly (within the specified range) RTP port start Enter the lowest IP port that may be used for the ‘RTP stream’.
gf22 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.1.2 Telephony / Phonebook Multiple telephone numbers can be entered in the phone book. These can be used as input elsewhere, for example when setting up ‘Schedules’. A ‘Profile’ can be associated with each ‘Phonebook entry’. A ‘Profile’ is a set of audio and video settings. This allows definition of an individual settings profile for each telephone number. Phonebook: The green ‘+’ creates a new line.
gf23 Manual Robin HV / Robin CV ENG - v. 3.0.1 ! Note: The number can be entered in various ways. 1. Just the number (e.g. 104, 1002, 6032 etc.). The handset is located on a connected PBX in the same network. 2. The number, followed by the IP address of the handset that is to be dialled (e.g. 1000@10.0.0.53, 102@192.168.1.21 etc.). The handset and the Robin are connected to each other directly, i.e. the call is not routed via a PBX. The Robin dials the handset directly. 3.
gf24 Manual Robin HV / Robin CV ENG - v. 3.0.1 Description The name that is associated with this line. Codec ulaw Support for the G.711 ulaw audio codec. Codec alaw Support for the G.711 alaw audio codec. Codec gsm Support for the GSM audio codec. DTMF event payload type Change the 'payload type' for DTMF signal transmission. As standard, we recommend 101. Codec h264 Support for the H.264 video codec.
gf25 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.1.3 Telephony / Call settings Call priority: The Robin CV and Robin HV can dial up to three numbers in a set sequence. If the first number dialled is not answered within the set period of time*, the second number is dialled, followed by the third number. First Select the first number to dial. Second Select the second number to dial. Third Select the third number to dial.
gf26 Manual Robin HV / Robin CV ENG - v. 3.0.1 Schedules: The Robin CV and Robin HV features a ‘Schedule’ function. The schedules can be defined in the menu -System-Schedules-. This function allows you to set multiple time periods (‘Timeslots’): e.g. office hours, the lunch break, etc. Consequently, during the lunch break for example, the Robin CV and Robin HV can be set to dial a different telephone number from that configured for normal working hours.
gf27 Manual Robin HV / Robin CV ENG - v. 3.0.
gf28 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.1.5 Telephony / Control Control allows you to manually initiate and end a call from the Robin. Call: Call: You can initiate a call using the 'Call' button. Hangup You can end a call using the 'Hangup' button Registration status Indicates the PBX or SIP Provider registration status. Call status Indicates the Robin's call status.
gf29 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.2 Audio 5.2.2.1 Audio / Settings You can set the speaker volume and the microphone sensitivity here.
gf30 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.2.2 Audio / Detection The Robin CV and Robin HV are capable of detecting sound. This detection can trigger ‘Actions’ such as the staring of a recording, activation of a relay switch or automatic calling to a phone set. These actions can be defined in the menu -System-Events-. Depending of the location of the Robin and the type of sound that should trigger the detection, two parameters can be set: the volume and the duration.
gf31 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.3 Video 5.2.3.1 Video / Live Real-time display of the camera image. Double-click on the image to toggle between full screen video or default size video.
gf32 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.3.2 Video / H.264 Shows near-real time video and audio of the camera. H.264 is used, this will cause a delay of approximately 10 seconds. 5.2.3.3 Video / Settings You can change all the camera-related settings here. Settings: settings that are associated with the video quality. Image - settings that are associated with the image quality. (*) PTZ - settings that are associated with the image frame (Pan, Tilt, Zoom).
gf33 Manual Robin HV / Robin CV ENG - v. 3.0.1 Settings: The ‘Sensor mode’ menu allows you to choose between two optimization profiles. You can choose between Performance or Quality. Performance - The Robin settings will be optimized to achieve the highest possible frame rate. The video quality will loose some detailing. Quality - The Robin settings will be optimized for the best video quality possible. The frame rate will be limited to approximately 15 frames per second.
gf34 Manual Robin HV / Robin CV ENG - v. 3.0.1 Image: Brightness Changes the brightness of the video image. Contrast Changes the contrast of the video image. Saturation Changes the colour saturation of the video image. Auto gain control (AGC) 'Automatic Gain Control' automatically matches video image exposure to the light circumstances. Fluorescent light Activate this function if artificial light sources in a room cause interference, e.g. TL strip lighting.
gf35 Manual Robin HV / Robin CV ENG - v. 3.0.1 Encoder: Jpeg quality Allows you to change the quality of the 'Live' video images in the web browser (higher quality but more bandwidth usage). ! Note: Higher quality will put extra load on the bandwidth. ! H.264 Encoder Change the H.264 encoder quality. This will impact on the recordings made by the Robin and the RTSP stream. The storage space and bandwidth required will increase at higher settings. 5.2.3.
gf36 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.3.5 Video / Overlay Use the overlay option to display extra information over the video image. It will be displayed in the upper left corner of the image.
gf37 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.3.6 Video / Motion Motion allows you to select parts of the video image where you want to detect movement. Detection of movement triggers ‘Actions’ such as acoustic signals, switching a built-in relay or initiating a call to a telephone. The ‘Actions’ are set in -System-Events-. You use the mouse to define a selection area in the image. Draw a frame in the video image and enlarge/reduce it by dragging the top left and bottom right corners.
gf38 Manual Robin HV / Robin CV ENG - v. 3.0.1 Motion detection: Enabled Activates Motion detection. Sensitivity Increases/reduces detection sensitivity. Object size Changes the size of the object to which the Robin must react. ! Note: When the -Video-Motion- window for the Robin is open, no ‘Events’ that may have been set can be activated, not even if Motion detection is set to ‘enabled’. ! 5.2.4 Network 5.2.4.
gf39 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.4.2 Network / Settings Allows you to change the Robin’s network settings. Configuration: Configuration method Select automatic (DHCP) or manual. IP address Enter the IP address for the Robin here. Netmask Enter the IP netmask here. Default gateway Enter the gateway or router address here. Primary name server Enter the IP address for the primary DNS (Domain Name Server) here.
gf40 Manual Robin HV / Robin CV ENG - v. 3.0.1 Security: Enable 802.1x authentication Enable 802.1x authentication Status Displays the 802.1x status Authentication type Select the type of authentication; MD5, PEAP, TLS Identity Enter your identity here Password Enter your password here CA certificate Select the CA certificate (PEAP and TLS only) Supplicant certificate Select the Supplicant certificate (TLS only) Settings: IP address Indicates the Robin's IP address.
gf41 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.4.3 Network / HTTP Proxy: ! Note: This is the Proxy server for HTTP traffic, so not the Proxy server for the SIP connection to the PBX ! Enable HTTP proxy Activates the uses of an HTTP proxy server. Proxy server address Enter the address or hostname for the proxy server here. Proxy server port The IP port used by the proxy server for communication. Settings: HTTP port Set the IP port for HTTP communication.
gf42 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.4.4 Network / Mail Configure the mail settings for the Robin. Address book: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list. Name The name that is associated with this email address. Address Enter the e-mail address. Mail server test: Tests the connection with the configured mail server. Mail server Select the mail server you want to test here.
gf43 Manual Robin HV / Robin CV ENG - v. 3.0.1 Servers: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list. Description The name that is associated with this mail server.
gf44 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.4.5 Network / NAT Depending on the network configuration, you may need to set NAT data in the Robin. Settings: NAT hostname Enter the NAT address or the hostname. NAT port Enter the IP port for NAT. Use STUN for NAT address discovery Activate this option if a STUN server is used. Stun server Enter the IP address or hostname for the STUN server here. Stun port The IP port used by the STUN server for communication.
gf45 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.4.6 Network / RTSP The Robin is able to stream the video and audio through RTSP. Most video management software (VMS) solutions use the RTSP standard *. The Robin uses H.264 for video and G.711 uLaw for audio. Not every VMS solution supports audio. ! Note: The Robin uses the RTP over RTSP (TCP) standard.
gf46 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.5 System 5.2.5.1 System / Device Info: Product Product type Serial number Serial number Version Software version Revision number Software revision number Identity: Device name The name entered here is passed in the SIP protocol. This means that the name is visible, for example when a telephone has a caller ID display. Location You can enter the location of the Robin here, e.g. the main entrance, loading door, barrier, etc.
gf47 Manual Robin HV / Robin CV ENG - v. 3.0.1 Device activation: The Robin CV and Robin HV must be activated initially by Robin Telecom Development (one-off procedure). You start activation using the ‘Activate device’ button. A new web page opens when activation starts. You are asked to enter a number of items of data, after which the Robin is automatically activated and registered and you return to this page.
gf48 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.5.2 System / Clock You can change all the date and time settings for the Robin CV and Robin HV here. Date and time: Timezone Select the right time zone here. Current time Displays the current date and time settings. Method Allows you to choose between manual or automatic (NTP) time setting. NTP server address Enter the address or name of the time server here. NTP status Indicates the status of the selected time server.
gf49 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.5.3 System / Events The Robin CV and Robin HV are equipped with various options for initiating actions. For example, starting an audio/video recording, an outgoing telephone call to a predefined number, a sound signal etc. These actions are started by an Event. An ‘Event’ may be movement in the image, a loud noise that exceeds a predefined volume or when a signal from one of the doors is sent to the Robin.
gf50 Manual Robin HV / Robin CV ENG - v. 3.0.1 Sources Define the events. Choose from: Call - an incoming or outgoing call Motion - movement detection Audio - Vox detection Dtmf - detection of the ‘*’ & ’0-9’ key (e.g.: *1 or *7 etc.) HTTP - enable control with http commands Input 1, 2, 3, 4 - An active signal on one of the hardware inputs (HV only) Ring - during the ‘Ring’ state (incoming or outgoing) The green ‘+’ creates a new ‘Event’ .
gf51 Manual Robin HV / Robin CV ENG - v. 3.0.1 Actions: Define the ‘Actions’. Choose from: Recording4All - Sends video to the Recording4All Cloud Service Call - an outgoing call Http - send a http-command Gpio - toggle the built-in passive relays switch Webrelay - Use a WEBRelay external relay box * Beep - sound signal NVD - Specific use only None - no action The green ‘+’ creates a new ‘Action’ . The ‘>>’ behind a line opens the details for this ‘Action’.
gf52 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.5.4 System / Security Authentication: Require Authentication Un-tick the check box if you want to disable secure access to the web interface with a login name and password. Admin username Change the default Administrator login name. (admin) Admin password Change the default Administrator password. (123qwe) User username Change the default User login name. (user) User password Change the default User password.
gf53 Manual Robin HV / Robin CV ENG - v. 3.0.1 Certificates: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list. Common name This is the name of the certificate. Certificate Upload a certificate from the PC to the Robin. Certificate info Detailed information about the certificate. 5.2.5.
gf54 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.5.6 System / Schedules The Robin has multiple functions that can be made time-bound. Use this schedule menu to create timeslots. They can occur at a specific day, in the weekend, on week days or on all days.
gf55 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.5.7 System / Software New software versions for the Robin are released regularly. These versions include improvements and occasionally also introduce new functions. Updating is a two-stage process; the first step is to check whether new software is available. If so, you can initiate the upgrade to the latest version. After the upgrade, the Robin has to be rebooted.
gf56 Manual Robin HV / Robin CV ENG - v. 3.0.1 Updates: Check for new software versions Checks whether new software is available. Currently running version Indicates the current software version. Currently installed version Indicates the software version that has already been installed. Upgrade to latest version Downloads the latest version of the software and installs it on the Robin. ! Note: Internet access for the Robin is necessary to update the software of the Robin. ! 5.2.5.
gf57 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.5.9 System / Switch The Robin has a built-in voltage-free relay contact. This can be used to open a door or a barrier. When a connection has been established between the Robin and a telephone handset, the relay can be operated via key combinations.
gf58 Manual Robin HV / Robin CV ENG - v. 3.0.1 ! Note: For the actions below, the user can enter his/her choice of telephone key combinations (0...9, * and #). ! To open The door contact opens and closes again after a set time (Pulse time). The default key combination for this is ' ##'. To keep open The door contact stays open, independently of the set time. To close The door contact closes. Pulse time You can set the time that the door contact stays open here.
gf59 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.5.10 System / Info Info displays detailed information about the Robin. Advanced: Product Product type Device Device ID Serial number Serial number Version Software version Revision number Software revision number Uptime Time that the Robin is switched on. Load average Average processor load (UNIX style). Temperature Temperature in the Robin. CPU speed Current processor speed. System clock time System time.
gf60 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.5.11 System / Debug The Robin CV and Robin HV feature a built-in ‘Debug’ function. This allows you to create a ‘Network trace’ of all the network traffic to and from the Robin. This tool allows fast and effective resolution of problems with the Robin. The ‘Go to Robin’ function enables remote support to the unit. It connects the unit to Robin Telecom Development and can be used for remote support.
gf61 Manual Robin HV / Robin CV ENG - v. 3.0.1 Trace: Status Indicates the status of the 'Trace'. Interface name The interface for which the 'Trace' is created. Default sniffer duration Sets the standard 'Trace' duration time. It stops automatically after the time has elapsed. PCAP filter line The 'Trace' is filtered as standard to ensure that only the important network data is stored. Mail result Send the 'Trace' automatically as an email message.
gf62 Manual Robin HV / Robin CV ENG - v. 3.0.1 5.2.5.12 System / Logs The Robin CV and Robin HV register all events that occur. These are logged in a log file. Log settings: Max lines to keep in log The number of log file lines that are stored. Download Download the log file to the PC. Application log: Timestamp Time stamp for the log entry. Log level The log entry classification. Class The software component in the Robin that led to generation of the entry.
gf63 Manual Robin HV / Robin CV ENG - v. 3.0.1 6 Support For details of special settings, requests for support and FAQs, please use our ‘online’ support page: http://support.robin.
gf64 Manual Robin HV / Robin CV ENG - v. 3.0.1 7 List of key words Default setting: Standard programme setting. DHCP: ‘Dynamic Host Configuration Protocol’. Computer protocol that describes how a computer can obtain its network settings from a DHCP server. DNS: ‘Dynamic Name System’. Protocol for managing domain names and IP addresses on the Internet.
gf65 Manual Robin HV / Robin CV ENG - v. 3.0.1 LAN: ‘Local area network’. Local area network of two or more computers that are connected with each other, either directly or via a shared medium. MAC (address): ‘Media Access Control’. The MAC address is a unique identification number that is allocated to a device in an ethernet network. Hardware address is another name for the MAC address. It ensure that the devices in an ethernet network can communicate with each other.
gf66 Manual Robin HV / Robin CV ENG - v. 3.0.1 PTZ: PTZ stands for Pan / Tilt / Zoom. Pan is the left/right movement. Tilt is the up/down movement. Zoom is used to zoom in and out. Robin-ID: A Robin-ID is a combination of a name and password that is created during the Activation of a Robin device. The Robin-ID can be administrative purposes at Robin Telecom Development. SIP: ‘Session Initiation Protocol’.
