Quick Start X5v ADSL VoIP Gateway This Quick Start covers instructions for Windows PC users. Macintosh and Linux users should refer to the User’s Guide on the CD, which also has additional information for Windows users. The CD also contains a Glossary of technical terms and Customer Support information. Important! Before You Begin Before installing your X5v, you must have DSL service enabled on your telephone line. To do this, you need to sign up with a DSL service provider.
The CD contains the installation software, documentation, warranty, and Customer Support information. If anything is missing or damaged, contact Zoom Customer Support or your provider. In addition, you may have • • Phone-jack adapter to adapt the RJ-11 phone cord to a different phone jack (certain units only) DSL line filter(s) (certain units only). What You Will Need A Windows PC equipped with a Network Interface Card (NIC) or a USB port.
1 Your computer must be on. Insert the supplied CD into the CD-ROM drive. The CD starts automatically and the Main Menu opens. (If the CD does not start automatically, on the desktop, click the Start button, click Run, and then type D:\setup.exe, where D is the letter of your CD-ROM drive.) 2 Select your language and click the Installation Wizard button. The software installation proceeds automatically.
c If possible, connect the X5v using your computer’s Ethernet port: Plug one end of the included Ethernet cable into one of the X5v’s LAN jacks (1, 2, 3, or 4) and plug the other end into the computer’s Ethernet port. If your computer doesn’t have an available Ethernet port, you can use your computer’s USB port: Plug one end of the USB cable into the X5v’s USB jack and the other end into the computer’s USB port. 2 Plug the included power cube into a power outlet and then into the X5v’s power (PWR) jack.
call won’t hear noise on the line. They also keep phone conversations from interfering with DSL performance. The X5v phone jack has a filter built-in, so there is no need for a filter on that phone. You may have received DSL phone filters with your X5v. If you did not, or need more filters, they are available at most retail stores that carry consumer electronics. For each additional phone, plug the phone’s cord into the filter’s PHONE end and plug the filter’s LINE end into the wall.
2 In the Internet Properties dialog box, click the Connections tab. 3 On the Connections tab, click Setup. 4 Windows XP users: In the Welcome to the New Connection Wizard dialog box, click Next. If you see a Location Information dialog box, click Cancel to return to the Welcome dialog box, and click Next again. In the Network Connection Type dialog box, click Connect to the Internet. In the Getting Ready dialog box, click “Set up my connection manually,” and then click Next.
8 Windows XP users: Close Control Panel. Windows 98/Me/2000 users: If Internet Explorer should open, close it before going to the next step of the installation. Step 4: Configuring ADSL 1 You should have a Zoom icon on your desktop that looks like this. You must double-click this icon to open up the Zoom Configuration Manager (If you do not have an icon, open your Web browser, type http://10.0.0.2 and press Enter to display the Network Password box.
You need to fill in at least three of these boxes: VPI, VCI, and Encapsulation. Your service provider may have given you these settings. If you have them, it will make installation a little faster and easier, but don’t worry if you don’t have them. We’ll tell you how to figure them out. If Your DSL Service Provider Gave You VPI, VCI, and Encapsulation Settings 1 If you have this information (VPI, VCI, and Encapsulation), enter it now in the appropriate boxes.
3 If the Encapsulation setting that you entered starts with either PPPoE or PPPoA: Click Write Settings to Flash and Reboot and Confirm. Once the process is complete, the X5v’s LINK light should remain on steady (this should take about 15 seconds). If it doesn’t, go to the Troubleshooting Tips on page 12. If the Encapsulation setting that you entered starts with either 1483 Bridged or 1483 Routed: You must check now to make sure that your IP Addressing is correctly set.
the Encapsulation you select. If you are using PPP, your service provider should have given you a username (usually your email address or the characters preceding the @ sign in your email address) and a password. These are NOT the username and password that you used to get into the Basic Setup menu.) If you cannot remember or cannot find your username and password, call your service provider and tell them you have misplaced your username and password. Then enter them as well. 3 Click Save Changes.
Encapsulation setting, you must check now to make sure that your IP Addressing is correctly set if you haven’t already done so. See Setting IP Addressing below. If there are no more settings shown for your service provider, and you cannot connect, refer to the Troubleshooting Tips on page 12. 8 Now jump back to Step 5.
Connection Troubleshooting Tips If the X5v’s LINK light continually blinks and does not stay solidly lit, make sure that: • The RJ-11 phone cord is firmly plugged into the wall jack and the ADSL port on the back of the X5v (not the PHONE port). • The jack that the phone cord is connected to is enabled for DSL. You cannot use a standard telephone jack for DSL service unless your service provider has activated it for DSL. • The X5v’s ADSL Handshake Protocol setting may need to be changed.
If you are using a static IP address: Make sure that “Use the following IP address” and “Use the following DNS server addresses” are selected. Both the Default Gateway IP address and the DNS server IP address must match the X5v’s LAN IP address: 10.0.0.2. Step 5: Setting Up VoIP Service The X5v needs to be configured with specific information for the VoIP service that you plan to use. If you received the X5v from your service provider, it is likely that it is preset for their VoIP service.
Auto Account Configuration 1 Open the Voice Over IP page. Click the Zoom X5v icon on your desktop, then the Voice over IP icon at the top of the opening page to display the Voice over IP setup page. 2 Under Basic Setup, in the Server box enter the Server address given to you by your provider. 3 If your service provider gave you a Filename, enter it in the Filename box. If you did not get a Filename from your service provider, leave the box as it is. 4 Go to the box labeled Encryption.
this is right, so if you don’t have this information contact your service provider before proceeding. 5 Click the Download Configuration button. 6 You can now use Select Ring & Tone by Country/Region to decide what kind of ring and ring tone you would like for your incoming VoIP calls. You can either choose to have your ring and ring tone be the same as your normal phone ring, slightly different, or completely different.
Manual Account Configuration 1 Open the Advanced VoIP Setup page. Click the Zoom X5v icon on your desktop, then the Voice over IP icon at the top of the opening page to display the Voice over IP setup page. Then click the Advanced VoIP Setup button at the bottom of the Voice Over IP page to display the Advanced VoIP Setup page. 2 Under Service Configuration, click the Auto Account Configure box to remove the checkmark.
4 Enter any additional information required by your service provider. If your provider gave you any other information, enter it in the appropriate boxes. 5 You can now use Select Ring &Tone by Country/Region to decide what kind of ring and ring tone you would like for your incoming VoIP calls. You can either choose to have your ring and ring tone be the same as your normal phone ring, slightly different, or completely different.
Using Voice Over IP Your VoIP phone number is the same as your User ID. If you don’t know it, your User ID is displayed on the X5v’s Basic Setup page. See page 14. X5v users can use phones plugged into the X5v to: 1) Make or receive a VoIP call. Your ADSL phone line will remain open for calls, so using VoIP gives you many of the benefits of having a second phone line. 2) Make or receive a “conventional” call.
Tips for Making VoIP Calls Distinctive Ring and Dial Tone: By default, the X5v’s ring and dial tone sound different from your normal phone. This means that you can easily tell by the ring that you are receiving a VoIP call. Perhaps more important, when you dial # to make a VoIP call, you will hear a different dial tone than you hear on the public phone network, so that you can be sure you are making a VoIP call. If you want to change your ring, see page 17.
To Play Online Games Using Your X5v Setting up the X5v for online gaming depends on what you want to do: • If you have Xbox Live, go to page 26. • If you have PlayStation 2, go to page 27. • If you have another online game, continue below. Do I Need To Do Anything? There are only two cases where you need to set up your X5v for online gaming.
In both these cases you will need to open one or more ports in the X5v’s built-in firewall as described below, so that the firewall doesn’t block the other players. The two ways to accomplish this are to Set up a Virtual Server if you only need to open a few ports, or to Set up a DMZ, which opens all the X5v’s ports.
don’t want to spend the time to open multiple ports, refer to the DMZ instructions in the manual on the CD. WARNING: Every time you open an additional port, it decreases the effectiveness of your firewall, so the less ports you open the better. 2 Choose an IP Address for Gaming. Click on the Zoom X5v icon on your desktop (or type 10.0.02 in your Web browser just the way you would normally type a web address) to get to the X5v’s Main Page. Click the Advanced Setup icon, then click LAN Settings.
TCP/IP and have the characters 10/100, NIC, or Ether in it – and not have the words AOL, Dial-up, or Adapter). Click Properties to display the Windows TCP/IP Properties dialog box. For Windows 98 and Me: From the desktop click the Start button, then point to Settings and then Control Panel. Doubleclick the Network icon to display the Network configuration screen.
IP address 10.0.0.16 Subnet mask 255.255.255.0 Default gateway (X5v’s LAN IP address) 10.0.0.2 Preferred DNS server 10.0.0.2 For Windows 98 and Me Users: Click Specify an IP Address and enter the settings for IP Address and Subnet Mask shown below, unless you chose an IP address in Step 2 other than 10.0.0.16, in which case you should enter the number that you chose instead of 10.0.0.16. IP address 10.0.0.16 Subnet mask 255.255.255.0 Now click the DNS Configuration tab at the top of the menu.
a new port, your computer will reboot when you hit Write Settings to Flash and Reboot. If you have more than a few ports, it could take a long time. That’s why some people choose to set up a DMZ, which opens all your ports at once. If you’d like to set up a DMZ, refer to the DMZ instructions in the manual on the CD. Remember, a DMZ is easy and will work with any game, but it keeps the X5v’s firewall from providing any security for your system.
Host IP Address Fixed IP address of the host computer—this is the same IP address that you chose in Step 2 and entered in Step 4, probably 10.0.0.16. 8 After entering the above information, click Add This Setting. 9 Click Write Settings to Flash and Reboot. Your computer will reboot. If you need to open additional ports, go back to Step 3 and repeat Steps 3 through 9. IMPORTANT: Outside game players will need to know the X5v’s WAN IP address.
expansion slot (top slot) and then insert the headset plug into the Communicator module. 3 Activate your Xbox Live account: The Xbox Live CD should still be in your Xbox. We recommend that you watch a video that explains the installation process: Select Xbox Live from the menu. Then, from the Dashboard, select Xbox Live and follow the prompts. Note: You will need your subscription code to activate your account—this number is located on the CD’s sleeve.
IP address 10.0.0.50 Netmask 255.255.255.0 Default router 10.0.0.2 Then select Continue. 6 Fill out these fields: Primary DNS 10.0.0.2 Secondary DNS 10.0.0.2 Then select Continue. 7 Select Test Settings. A connection test runs. You will then see the message, “The test for connecting to your ISP was successful! Please save your network setting.” If you are unsuccessful, re-check the information you entered in Steps 5 and 6. Then select Continue.
If You Need Help Zoom has many Technical Support services available to its customers. Please click the Customer Support button on the CD. If you no longer have the CD, please go to www.zoom.com and select Technical Support. The CD also has more detailed information about installing your X5v, configuring it for a number of common applications, and using it. From time to time, Zoom may release improved firmware. This is also available at www.zoom.com , along with upgrade instructions.
DSL Internet Settings Tables These tables are for customers whose service providers do not supply them with the DSL settings to connect to the Internet. Many DSL providers use different settings depending on the region in which they are operating, which is why there may be more than one setting for your service provider. We post updated tables on our web site. If your country isn’t listed, please consult www.zoom.
Table B: Other Countries Service Providers VPI VCI Encapsulation Belgium-ADSL Office 8 35 Belgium-Turboline 8 35 PPPoA LLC Denmark-Cybercity, Tiscali 0 35 PPPoA VC-MUX France (1) 8 35 PPPoE LLC France (2) 8 67 PPPoA LLC France (3) 8 35 PPPoA VC-MUX Germany 1 32 PPPoE LLC Iceland-Islandssimi 0 35 PPPoA VC-MUX Iceland-Siminn 8 48 PPPoA VC-MUX Italy 8 35 PPPoA VC-MUX Netherlands-MX Stream 8 48 PPPoA VC-MUX 1483 Routed IP LLC Portugal 0 35 PPPoE LLC Saudi Arabia
Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. This equipment uses the following standard jack types for network connection: RJ11C. This equipment contains an FCC compliant modular jack.
Industry Canada Emissions Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Industry Canada CS03 Statement Notice: The Industry Canada label identifies certified equipment.
X5v Quick Start
2804-A 27318 ©2004
