ADSL Modem U S E R ’ S M A N U A L X5
NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form.
Contents 1 INSTALLATION INSTRUCTIONS ................................... 4 1.1 1.2 1.3 1.4 IMPORTANT! BEFORE YOU BEGIN .......................................... 4 PACKAGE CONTENTS .......................................................... 6 QUICK START INSTRUCTIONS ............................................... 6 IF YOU NEED HELP...........................................................13 2 ADVANCED SETUP OPTIONS....................................... 14 2.1 HOW TO USE THE ADVANCED OPTIONS ............
1 Installation Instructions 1.1 Important! Before you Begin Before installing your X5 ADSL modem, you must have DSL service enabled on your telephone line. To do this, you need to sign up with a DSL service provider. They will arrange to have DSL enabled, and provide you with a User Name and Password (if required) and the Communications Settings necessary to log on to their network. You will need your User Name and Password to complete the installation, so please make sure you have them at hand.
Service Provider VPI VCI Encapsulation Belgium—ADSL Office 8 35 Belgium—Turboline 8 35 Routed IP over ATM LLCSNAP (RFC 1483) PPPoA LLCSNAP (RFC 2364) Denmark—Cybercity, Tiscali 0 35 PPPoA VCMUX (RFC 2364) France (1) 8 35 PPPoA LLCSNAP (RFC 2364) France (2) 8 67 Iceland—Islandssimi 0 35 PPPoA (RFC 2364) or PPPoE (RFC 2516) PPPoA VCMUX (RFC 2364) Iceland—Siminn 8 48 PPPoA VCMUX (RFC 2364) Italy 8 35 PPPoA VCMUX (RFC 2364) Netherlands—MX Stream 8 48 PPPoA VCMUX (RFC 2364) Por
1.2 Package Contents In addition to these installation instructions, your package includes the following items: • X5 ADSL unit • Power adapter and power cord • Straight-through Ethernet cable • USB cable • RJ-11 phone cord • RJ-11-to-wall-jack adapter (certain models only) • CD-ROM, including installation software • Warranty and Customer Support information (on CD-ROM) • Phone filter(s) (certain models only). If anything is missing or damaged, please contact your supplier.
Windows users: Using any combination of Ethernet and USB jacks, you can connect multiple computers to your X5 unit and share Internet access. Macintosh and Linux users: You can use the X5’s four Ethernet jacks to connect multiple computers and share Internet access. To Connect via the Ethernet Option 1 Macintosh and Linux Users: You do not need to run the CD-ROM software. Skip to Step 2 below. Windows 98/98SE, Me, 2000, and XP Users: Install the software before connecting the hardware.
2 All hardware connections originate from the modem’s back panel. (For reference, we have included a table that defines these back panel ports, or jacks; see page 41.) a Plug one end of the supplied phone cord into the unit’s DSL jack and the other end into the ADSL wall jack. b Plug one end of the straight-through Ethernet (10BaseT) cable into one of the modem’s LAN jacks (1, 2, 3, or 4) and plug the other end into your computer’s Ethernet port.
To Connect via the USB Option 1 You must install the requisite USB software on your Windows computer before connecting the hardware. a Insert the supplied CD-ROM into your computer. The CD starts automatically and the Main Menu opens: (Note: If the CD does not start automatically, from the desktop, go to Start | Run and then type D:\setup.exe, where D is the letter of your CD-ROM drive.) b Click the ADSL Modem Installation Wizard button and, if prompted, the USB option.
3 The unit performs a startup sequence—the front panel LINK light blinks. (For reference, we have included a table on page 42 that explains the meaning of the X5’s front panel lights.) Note: You may see a Found New Hardware box indicating the progression of the installation; typically no user action is necessary. If you are using Windows XP, however, you may be required to click Next.
Type the following letters, the X5’s default User Name and Password. • User Name=admin • Password=zoomadsl Remember: The User Name and Password letters are casesensitive. Tip: If the Network Password box doesn’t display, perform the following in this order: a Recheck all connections. b Restart the modem and computer. c 2 Perform a “hard” reset. (See page 38.) The Basic Setup page displays. You are now communicating with your X5.
b Enter the login User Name and Password supplied by your service provider. c Optional: Enter a Service Name if your service provider has given you one. d Click Save Changes and then click Write Settings to Flash and Reboot. Once the reboot is complete and the unit has reset itself (when the front panel’s LINK light remains on steady again), your X5 is ready to use. You can open another Web browser or use the one that is already open to access the Internet.
Using Phone Filters You should use a filter with each device—phone, fax machine, analog modem, etc.—that is sharing the DSL-enabled line, because this prevents the device from receiving noise when the DSL modem is on. For all other devices on the DSL-enabled line, plug the device’s phone cord into the filter’s PHONE end, and plug the filter’s LINE end into the wall jack. Some X5 models come with filters, and more can be purchased from a retailer or service provider.
2 Advanced Setup Options In addition to its basic setup options, the X5 unit includes options for specialized, or advanced, settings. If you are like most users, you will not need these options. The X5 is designed so that the basic setup settings are sufficient for most users. This chapter is applicable only if you need to perform sophisticated tasks. 2.1 How To Use the Advanced Options All the Advanced Configuration settings are accessible from the Advanced Setup page.
IMPORTANT: Every time you make changes to an Advanced Setup page, you must click the Save Changes button and then the Write Settings to Flash and Reboot button. A Confirm page displays; click the button to complete the process. If not, any changes will be lost when you navigate to another page. 2.2 WAN Settings The WAN Settings page contains information pertaining to your Wide Area Network (WAN) ADSL setup and how you access the Internet. From the Advanced Setup page, click the WAN Settings button.
X5 ADSL Modem User’s Manual
Permanent VC (Virtual Circuit) Settings Your service provider will supply the Permanent Virtual Circuit (PVC) setting for your basic Internet connection. You can define additional PVCs for services such as telephony or to connect to a managed Virtual Private Network (VPN) if available in your area. Consult your service provider. Enabled? Enabled by default. VPI Supplied by your service provider (reference table appears on page 5).
Encapsulation The Encapsulation mode, like the VPI and VCI numbers, is specified by your service provider (see Permanent VC Settings, page 17). Encapsulation This mode is supplied by your service provider (reference table appears on page 5). Bridge The Bridge option is disabled by default. You should enable it only if your service provider instructs you to.
User Name Supplied by your service provider. Password Supplied by your service provider. Service Name Optional; supplied by your service provider. Disconnect Time ADSL connection will be dropped after the ADSL line is idle for a certain amount of time (measured in seconds). Select 0 to ensure that you won’t be disconnected. MRU* Maximum Receive Unit. Largest physical packet size, in bytes, that a network can accept. Any messages larger must be fragmented. Default is 1492.
2.3 LAN Settings By modifying your LAN ADSL setup and DHCP settings, you can limit the number of DHCP addresses assigned by the X5. To change your settings, from the Advanced Setup page click the LAN Settings button. LAN IP Address X5’s IP address. Default is 10.0.0.2. Subnet Mask X5’s subnet mask address. Default is 255.255.255.0. DHCP Server Enabled by default. DHCP Address Pool Selection The DHCP Address Pool is based on the X5’s LAN IP address plus 12 IP addresses; for ex.
2.4 NAT Firewall The X5’s built-in NAT (Network Address Translation) firewall provides a good level of protection from unauthorized access. NAT keeps private a network’s internal IP addresses and presents to the Internet one public IP address. With NAT, only one LAN user can use the public IP address. NAT’s more robust counterpart, NAPT (Network Address Port Translation), allows specified LAN users to share the one public IP address. Both NAPT and NAT are transparent to end users.
2.5 Virtual Server (Port Forwarding) If you need to allow outside users access to a computer (or computers) on your LAN—for example, if you are hosting an Internet game—you have to open up an X5’s inbound port. A port is an endpoint to a logical connection. The port number identifies the logical channel being used; for instance, port 21 is associated with FTP (File Transport Protocol). If a port is not opened, the X5 will block and discard the packets.
Note: These TCP/IP instructions and screenshot are typical of a computer using Windows 2000 or XP; if you are using Windows 98 or Me, yours may differ slightly. If you are a Macintosh or Linux user and need help with your TCP/IP settings, turn to the Appendix on page 50. a Click the radio buttons Use the following IP address and Use the following DNS server addresses. b Fill in the Properties dialog box by entering the following addresses. IMPORTANT: You must complete all four fields. c IP address 10.
2 Navigate back to the X5’s Advanced Setup page and click the Virtual Server button. ID The ID number is a convenient way to refer to a particular computer. Public Port Inbound port from the Internet. Private Port Inbound port from the modem to the LAN. Port Type Default is TCP. UDP is optional. Host IP Address IP address of the host computer—i.e., on the LAN side. a Select an ID number that you want to associate with this computer—1, for example.
IMPORTANT: Outside users who want to access the X5’s virtual server need to use the X5’s WAN IP address (supplied by your ISP), not the LAN IP address. If you don’t know the WAN IP address, you can find it by clicking the System Status icon at the top of the X5’s main interface page and scrolling down to the WAN Status section. Note: To test the port forwarding feature, you must use another person’s dial-up or Internet connection so that you are accessing the virtual server from outside the network. 2.
To set this static IP address, go to Start | Settings | Network and Dial-up Connections. Right-click Local Area Connection and select Properties. Click the Install button. Select the Internet Protocol TCP/IP option and click Properties. Note: These TCP/IP instructions and screenshot are typical of a computer using Windows 2000 or XP; if you are using Windows 98 or Me, yours may differ slightly. If you are a Macintosh or Linux user and need help with your TCP/IP settings, turn to the Appendix on page 50.
2 3 Return to the Advanced Setup page and click the DMZ button. Select Enable from the DMZ dropdown list, and enter the static IP address 10.0.0.16 in the DMZ Host IP field. Then click Save Changes and Write Settings to Flash and Reboot. IMPORTANT: Outside users who want to access the X5’s DMZ need to use the X5’s WAN IP address (supplied by your ISP), not the LAN IP address.
2.7 DNS Typically, you should not need or want to change your DNS settings. Should your service provider instruct you to make changes, however, from the Advanced Setup page, click the DNS button. DNS Proxy Selection Default is Use Auto Discovered DNS Servers Only. Options are: —Disable DNS Proxy —Use User-Configured DNS Servers Only —Auto Discovery + User Configured User Configuration IP address of the prime DNS server. IP address of the alternate DNS server.
• From the dropdown list, select the option you want using the table above for reference. • If your provider instructed you to select Use UserConfigured DNS Servers Only or Auto Discovery + User Configured, in the User Configuration field you need to type in the preferred and alternate DNS server IP addresses that your provider has given you. 2.8 ADSL Configuration Normally, you should not need or want to change your ADSL configuration.
2.9 Route Table The X5 includes a routing table function for users who want to set up an additional network (or networks) residing on a different subnet than the X5. Without a route table, any computer residing on an additional subnet would be invisible to the modem. The route table acts as a map for the modem, so that it directs traffic to the correct subnet location. To access the route table function, click the Route Table button at the top of the Advanced Setup page.
Destination IP address of the subnet. Netmask Subnet mask address that corresponds to the Destination’s IP address. Gateway IP address of the Gateway that is on the same subnet as the modem. —Specify IP Choices are enter a static IP address or select an interface type from a dropdown list. —Select Interface # As you add entries to the Route Table, the X5 automatically assigns sequential ID numbers. To manually configure entries for your X5’s Route Table, follow these steps.
2.10 Miscellaneous From the Advanced Setup page, click the Miscellaneous Configuration button. This page allows you to change your X5 configuration and set up an IGMP proxy, for example, or enable the X5’s PPP Half Bridge feature.
HTTP server access Default is Restricted LAN. Choices are All (WAN and LAN); Restricted WAN and/or LAN. If restricting WAN access, be sure to fill in the IP address and subnet mask address of the device that is communicating in from the Internet. HTTP server port Port number to use for Web access; for ex., if you change it to 1001, the modem’s HTTP server address on either side would be http://10.0.0.2:1001. FTP server Disabled by default.
3 System Administration Using a computer attached to the X5 and a Web-based browser such as Netscape Communicator or Internet Explorer, you can administer your X5 unit and monitor your ADSL connection. Remember: Remember If you are using an access point or a network hub, you can administer your X5 from any of the computers that are connected to the access point or hub. 3.
3.2 Monitoring ADSL Status If you want to check the status of your ADSL connection, click the ADSL Status icon at the top of the X5’s main interface page. From here, you can verify whether your ADSL connection is active or not (ADSL Line State Status will read SHOWTIME). You can also monitor related ADSL parameters—for example, how fast the X5 is transferring data. If you want to review other network settings, click the Advanced Setup icon at the top of the main interface page.
Under Status, you will see WAN Status, ATM Status, PPP Status, TCP Status, and MAC Table Status buttons. Clicking any of these buttons displays pertinent information. Note: You can’t make changes to the ATM or TCP Status pages; you can make changes to the PPP and WAN Status pages. If your provider is using Bridged or Routed IP Encapsulation, you may be instructed to perform a Release/Renew operation to gain a new, valid IP address.
3.3 Performing System Administration Tasks To change system administration-type settings, click the Advanced Setup icon at the top of the main user interface page. Under the Administration heading, you will see items such as Admin Password and System Log. For example, you can • Change the Admin Password: Type the new password, then retype it for verification purposes. Note: The password must be at least 8 characters.
3.4 Resetting the Unit to Its Default Settings If you have changed the system settings on your X5 unit and want to restore them to the factory default settings, you can do so in one of two ways: You can perform a software reset or a “hard” reset. Note: The unit’s default IP address is http://10.0.0.2. If you can open your Web browser and access your X5’s user interface, initiate a software reset: • From the Advanced Setup page, under Administration, click Reset to Default.
3.5 Updating the Unit’s Firmware To upgrade the X5’s firmware, click the Advanced Setup icon at the top of the main interface page and then follow these steps. 1 2 3 4 You must first download the upgrade file (for example, from our web site or a floppy disk). Save it under a filename with a .dlf extension. Click the Firmware Update button and then click Image Download. The unit will restart itself and switch into download mode. Click Browse and select the upgrade file. Click Upload.
4 Removing the X5 Modem If you ever want to remove your ADSL modem—for instance, if you move your computer to a location without ADSL service— you should remove the software before disconnecting the hardware. Follow the steps below. 1 From the desktop, select Start | Programs | Zoom ADSL Modem | Uninstall. 2 When prompted to confirm your choice, click Yes. 3 When the process is complete, you will be prompted to click Finish. 4 Unplug your modem hardware.
Appendix A Front and Back Panel Data Back Panel The table below defines the purpose of the X5’s back panel ports, or jacks. Port Description DSL Port to connect the unit to the ADSL telephone wall jack. USB Port to connect the unit to the USB port of a computer. 1 LAN port to connect the unit to an access point, network hub, network switch, or Ethernet (10/100BaseT) port of a computer. Note: The unit has four LAN ports. 2 See above definition. 3 See above definition. 4 See above definition.
Front Panel The table below defines the X5’s front panel lights and how to interpret them. Light Description PWR Lights when power switch on back panel is turned on. LINK Blinks when unit is performing its startup sequence; stays on solid when unit is connected to the ADSL line. LAN 1 Lights when LAN port 1 connection is established; blinks when data is being transferred. LAN 2 Lights when LAN connection 2 is established; blinks when data is being transferred.
Appendix B Online Gaming and the X5 Using Your X5 with Xbox® Live You should have already completed the Quick Start Instructions on page 6. Note: Windows users connecting directly to the X5 should use the USB connection, not Ethernet. No special settings are required to use Xbox Live—just be sure to enter the login User Name and Password supplied by your ISP on the X5’s Basic Setup page. Once installation is complete, follow these steps.
Using Your X5 with PlayStation® 2 You should have already completed the Quick Start Instructions on page 6. Note: You must plug the PlayStation unit into a computer to configure it and you must use the X5’s Ethernet option. Be sure to enter the login User Name and Password supplied by your ISP on the X5’s Basic Setup page. 1 Navigate to the Advanced Setup page and click the Virtual Server button. On the Virtual Server page, you need to specify 10 entries, one at a time.
Then you must perform these steps. 1 Load the PS2 Network Adapter Start-up Disc that was supplied with the PS2 network adapter. 2 Select Get Connected. 3 Select Advanced Options. 4 Select Edit Network Configuration. 5 6 Select the memory card where you have saved your network configuration and select your network configuration profile. Select DHCP, set it to No, and fill out these fields: IP address=10.0.0.50 Subnet mask=255.255.255.0 Gateway=10.0.0.2.
Appendix C Configuring Your Browser An Internet browser is a program used to find and display Web pages. To find a page, the browser must connect to the Internet. This Appendix describes how to configure some of the most common Internet browsers. If you are using another browser, please consult the documentation that came with it. Internet Explorer 4.0 1 2 Start Internet Explorer. Open the View menu and select Internet Options. 3 In the Internet Properties dialog box, click the Connections tab.
5 6 You will see the following dialog box. Make sure that I want to set up my Internet connection manually, or I want to connect through a local area network (LAN) is selected, and click OK. When the next dialog box appears, change the selection to I connect through a local area network (LAN) and click Next.
7 8 9 48 A dialog box describing your LAN Internet configuration displays. Uncheck the box Automatic discovery of proxy server and click Next. You will be prompted whether you want to set up an email account. Check No and click Next. When the process is complete, you will be prompted to click Finish.
Netscape Navigator 1 On the desktop, click the Netscape Navigator icon, and then from the Edit menu, select Preferences. 2 In the Preferences dialog box, click the Advanced option, and then click Proxies. 3 Select the option Direct connection to the Internet and click OK.
Appendix D Macintosh and Linux Users: Configuring TCP/IP Settings If you are using the Linux operating system, or if you are using a Macintosh computer, you must ensure that your computer’s network, or TCP/IP, settings are configured correctly. Otherwise, you will not be able to connect to the Internet. Windows automatically configures your network settings, so you don’t have to perform this additional task. Settings, below. • Macintosh TCP/IP Settings Settings, page 53.
3 In the Configurations dialog box, click Duplicate. 4 The Duplicate Configuration dialog box appears. Type a name, such as “Zoom ADSL Modem,” and click OK. 5 The Configurations dialog box appears again. Highlight your new configuration—in our example, Zoom ADSL Modem—and click Make Active. 6 In the TCP/IP dialog box, under Connect via:, select Ethernet. Under Configure:, select Using DHCP Server. Do not enter anything in the DHCP Client ID field.
7 Close the TCP/IP dialog box. You will be asked if you want to save the changes. Click Save. For Mac OS X 1 From the Dock, choose System Preferences and then Network. The Network pane appears. 2 From the Location: drop-down list box, select New Location…. In the box, type a name of your choosing, such as “Zoom ADSL Modem,” and click OK. 3 Under the Configure drop-down tab, choose Built-in Ethernet or Ethernet. 4 Make sure that the TCP/IP tab is foremost.
5 Click Save and close the Network pane. Linux TCP/IP Settings The instructions for setting up boot-time DHCP vary dramatically by distribution, so you may want to refer to your particular version’s documentation. Note: If you have other network cards installed, you will need to pick distinct Ethernet identifiers for each (eth0, eth1, eth2, etc.). If you select an identifier other than eth0 for your ADSL modem, use that identifier throughout.
BROADCAST=172.16.31.255 IPADDR=172.16.16.55 NETMASK=255.25.240.0 NETWORK=172.16.16.0 Note: If your computer won’t always be on a network with working DNS at boot-time, set ONBOOT=no. If you don’t, RedHat 6.2 (and possibly other versions) might hang. To activate the card by hand when you have attached your computer to the network, at root, run the command: /sbin/ifup eth0. For SuSE Edit the file /etc/rc.config; search for the variables NETCONFIG, NETDEV_0, and IFCONFIG_0.
Appendix E Troubleshooting Our Technical Support staff is ready to help you with any questions you may have about your DSL modem or Internet connection options. You may, however, find an easy solution to your problem by referring to these troubleshooting tips. You should also refer to the Frequently Asked Questions (FAQs) on the CD (click on Support), Support and visit our web site for the latest tips: www.zoom.com.
SOLUTION: Your computer’s TCP/IP properties might not be set correctly. Both the Default Gateway IP address and the DNS server IP address must match the LAN IP address of the modem. (See page 23 for an illustration of the Windows TCP/IP dialog box.) PROBLEM: Why do I hear static or noise when I’m using my telephone? SOLUTION: If that phone does not have its own filter, you may hear static or high-pitched noise if you make a phone call while your ADSL modem is on.
Appendix F Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. This equipment uses the following standard jack types for network connection: RJ11C. This equipment contains an FCC compliant modular jack.
message. Facsimile modem boards manufactured on and after December 13, 1995, must comply with the requirements of this section. This equipment cannot be used on public coin phone service provided by the telephone company. Connection to Party Line Service is subject to state tariffs. Contact your state public utility commission, public service commission, or corporation commission for more information. U.S.
2793-A 27301 ©2003
