ADSL X5v U S E R ’ S G U I D E
NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form.
Contents OVERVIEW .......................................................................... 4 INSTALLATION INSTRUCTIONS ................................................ 5 1.1 INSTALLING THE SOFTWARE................................................. 6 1.2 INSTALLING THE HARDWARE ................................................ 7 1.3 CONFIGURING INTERNET EXPLORER ....................................... 9 1.4 CONFIGURING ADSL ........................................................11 1.
Overview The X5v is an ADSL modem, a gateway/router, and a VoIP telephone adapter, all contained in one device. The ADSL modem gives you a connection to the Internet through your Internet service provider. The gateway/router provides an interface between the Internet and your own local network. It also includes an advanced firewall, which allows you to control Internet access from your local network, and which protects your local network from unwanted Internet traffic.
1 Installation Instructions This chapter covers the basic instructions needed to install your X5v, connect to the Internet, and place VoIP calls. If you purchased an X5v Model 5565 and used its Quick Start for Windows, please go to Chapter 2. Otherwise please continue below. What’s in the Package Software CD-ROM Phone Cord Power Cube Ethernet Cable USB Cable The CD contains the installation software, documentation, warranty, and Customer Support information.
If anything is missing or damaged, contact Zoom Customer Support or your retailer or distributor. In addition, you may have: • • Phone-jack adapter to adapt the RJ-11 phone cord to a different phone jack (certain units only) DSL line filter(s) (certain units only). What You Will Need • A Macintosh, Linux, or Windows computer with an Ethernet port, a Windows computer with a USB port, or a network device like a wireless access point or hub. • An ADSL-enabled telephone wall jack to plug the X5v unit into.
1 Your computer must be on. Insert the supplied CD into the CD-ROM drive. The CD starts automatically and the Main Menu opens. (Note: If the CD does not start automatically, on the desktop, click the Start button, click Run, and then type D:\setup.exe, where D is the letter of your CD-ROM drive.) 2 Select your language and click the Installation Wizard button. The software installation proceeds automatically.
c If you are connecting the X5v directly to a computer: If possible, use your computer’s Ethernet port: Plug one end of the included Ethernet cable into one of the X5v’s LAN jacks (1, 2, 3, or 4) and plug the other end into the computer’s Ethernet port. You can plug in one computer per LAN jack. If your computer doesn’t have an available Ethernet port, you can use a Windows computer’s USB port: Plug one end of the USB cable into the X5v’s USB jack and the other end into the computer’s USB port.
Windows 2000 users: You may see a Digital Signature Not Found dialog box. You can safely disregard this message and click Yes. Windows 98/Me users: Restart your computer if you are prompted to do so. 4 Phone filters are not absolutely required, but we HIGHLY RECOMMEND that you install a filter on EVERY phone that is sharing the DSL phone line. (Do not plug a filter between the phone wall jack and the X5v.
Your version number is right under the Microsoft Internet Explorer logo. You can ignore all the numbers after the period following the first digit. 1 On the desktop, right-click (not left-click) the Internet Explorer icon, and select Properties. If you cannot access Internet Explorer: Windows XP users: From the desktop, click the Start button, then click Control Panel. In Control Panel, click Network and Internet Options and then click the Internet Options icon.
In the Local area network Internet configuration dialog box, uncheck the box “Automatic discovery of proxy server”. Then click Next. A dialog box asks if you want to set up an email account. Click No and then Next. 6 When the configuration process is done, you will see a Completing the Internet Connection Wizard dialog box. Windows 98/Me/2000 users: Be sure to uncheck the box that says “To connect to the Internet immediately, select this box….” 7 Click Finish. 8 Windows XP users: Close Control Panel.
You need to fill in at least three of these boxes: VPI, VCI, and Encapsulation. Your service provider may have given you these settings, although most do not. If you have them, it will make installation a little faster and easier, but don’t worry if you don’t have them. We’ll tell you how to figure them out.
2 Click Save Changes. 3 If the Encapsulation setting that you entered starts with either PPPoE or PPPoA: Click Write Settings to Flash and Reboot, and Confirm. Once the process is complete, the X5v’s LINK light remain on steady (this should take about 15 seconds). If it doesn’t, go to the Connection Troubleshooting Tips on page 77. If the Encapsulation setting that you entered starts with either 1483 Bridged or 1483 Routed: You must check now to make sure that your IP Addressing is correctly set.
If You DO NOT Have VPI, VCI, and Encapsulation Settings from Your Service Provider If you do not have the settings from your service provider, the tables beginning on page 69 show the settings for the most commonly encountered service providers in the USA and many other countries. If there is more than one setting for your service provider, the most common is labeled (1), the next (2), and so on. 1 Go to the Tables on page 69 and find your service provider on the list.
5 Go to your Web Browser (i.e., Internet Explorer or Netscape Navigator) and try to connect to a familiar Web address. 6 If you connect successfully, your installation is complete and you’re ready to browse the web! Continue with Setting Up VoIP Service on page 16. If you do not connect successfully, continue with the next step below. 7 Go back to the tables on page 69 and enter the next most frequently used settings—those labeled (2) if you just entered (1), or (3) if you just entered (2).
2 Click Save Changes, then Write Settings to Flash and Reboot, and then Confirm. 3 Resume where you left off (either Step 4 on page 13 or Step 5 on page 15). 1.5 Setting up VoIP Service If you purchased a X5v Model 5565, your unit has been set up for VoIP service, so continue at Section 1.6 Calling Tips below. If you purchased another Model X5v, please go to Chapter 2 on page 32. 1.6 Calling Tips You can use phones plugged into the X5v to: 1) Make or receive a VoIP call.
indicate that you are dialing a VoIP call, your calls will be routed and billed as if you didn’t have VoIP, through your regular telephone service. Note: In the event of a power failure, the X5v routes all calls as conventional calls. Additional Features Distinctive Ring and Dial Tone: The X5v’s ring and dial tone sound different from your traditional phone service. This means that you can easily tell by the ring that you are receiving a VoIP call.
X5v, you must switch the X5v to VoIP-only Mode and set it to receive PSTN calls. All calls that you dial from the phone attached to the X5v will be VoIP calls so you do not need to dial # first. For additional information about this feature and how to use it, see Voice over IP options on page 36. 1.7 Playing Online Games Using Your X5v Setting up the X5v for online gaming depends on what you want to do: • • • If you have Xbox Live, go to page 27. If you have PlayStation 2, go to page 27.
Important! If your computer already has firewall software installed: If you have third-party firewall software installed on your computer, such as the Windows XP firewall, you may need to deactivate it before opening ports by setting up a virtual server or a DMZ. If you don’t, your computer may block the ports you are trying to open. Setting Up the X5v for Peer-to-Peer Gaming and Multiplayer Game Hosting (Setting Up a Virtual Server) 1 Find out which ports need to be opened for gaming.
2 Choose an IP address for Gaming. Click on the Zoom X5v icon on your desktop (or type 10.0.02 in your Web browser just the way you would normally type a web address) to get to the X5v’s Main Page. Click the Advanced Setup icon, then click LAN Settings. There you will see the starting and ending range of the X5v’s dynamic (DHCP) LAN IP addresses. You need to choose an IP Address that is outside this range. Normally you should pick the next higher number. For example, if the range shown is 10.0.0.4 to 10.0.
Properties to display the Windows TCP/IP Properties dialog box. For Windows 98 and Me: From the desktop click the Start button, then point to Settings and then Control Panel. Doubleclick the Network icon to display the Network configuration screen. Highlight your NIC card’s TCP/IP entry (it should start with TCP/IP and have the characters 10/100, NIC, or Ether in it – and not have the words AOL, Dial-up, or Adapter). Click Properties to display the Windows TCP/IP Properties dialog box.
instead of 10.0.0.16. When done, click OK and continue with Step 7. IP address 10.0.0.16 Subnet mask 255.255.255.0 Default gateway (X5v’s LAN IP address) 10.0.0.2 Preferred DNS server 10.0.0.2 For Windows 98 and Me: Click Specify an IP Address and enter the settings for IP Address and Subnet Mask shown below, unless you chose an IP address in Step 2 other than 10.0.0.16, in which case you should enter the number that you chose instead of 10.0.0.16. IP address 10.0.0.16 Subnet mask 255.255.255.
Under the TCP/IP tab, highlight Manually in the Configure: list box and enter the settings for IP Address, Subnet Mask, Router, and DNS Servers shown below, unless you chose an IP address in Step 1 other than 10.0.0.16, in which case you should enter the number that you chose instead of 10.0.0.16. When done, click Save or Apply Now, and continue with Step 7. IP Address 10.0.0.16 Subnet Mask 255.255.255.0 Router (X5v’s LAN IP address) 10.0.0.2 DNS Servers 10.0.0.2 For Mac OS 7.6.1 – 9.2.
other than 10.0.0.16, in which case you should enter the number that you chose instead of 10.0.0.16. When done, close the Window and you will be prompted to click Save. Then continue with Step 7. IP address 10.0.0.16 Subnet mask 255.255.255.0 Router address (X5v’s LAN IP address) 10.0.0.2 Name server addr. 10.0.0.2 6 Red Hat Linux Users: a Edit /etc/sysconfig/network-scripts/ifcfg-eth0 so that it contains the following lines: DEVICE=eth0 ONBOOT=yes BOOTPROTO=static BROADCAST=10.0.0.
8 Configure the Virtual Server. This is where you’ll need to enter the information that you got from your gaming manual or the www.practicallynetworked.com web site. Unfortunately, you can only configure one port at a time. Each time you configure a new port, your computer will reboot when you hit Write Settings to Flash and Reboot. If you have more than a few ports, it could take a long time. That’s why some people choose to set up a DMZ, which opens all your ports at once.
Public Port Inbound port from the Internet that you want to open. This is the port number, or one of the port numbers, that you got from your gaming manual or the web site at www.practicallynetworked.com Private Port Inbound port from the X5v that you want to open to the LAN side. This is the port number, or one of the port numbers, that you got from your gaming manual or the web site at www.practicallynetworked.
Using Your X5v with Xbox® Live No special settings are required to use Xbox Live. If you are using PPP encapsulation, just be sure to enter the login DSL User Name and Password supplied by your provider on the X5v’s Basic Setup page. Once installation is complete, follow these steps. 1 Update the Xbox Dashboard: Make sure you have your Xbox Live Starter Kit at hand. Insert the Xbox Live CD into your Xbox. Once the upgrade is complete, the main menu will include an Xbox Live entry.
cable. Otherwise, you can buy one at your local electronics or computer store. Then follow the steps below. 1 Load the PS2 Network Adapter Start-up Disc that was supplied with the PS2 network adapter into the PlayStation 2. 2 At the PlayStation’s main menu, select ISP Setup. 3 If you have pre-existing network settings on your PlayStation 2, you will be prompted to select New Network Setting before selecting Local Area Network (LAN). Otherwise, simply select Local Area Network (LAN).
Save Changes, then Write Settings to Flash and Reboot, and then Confirm to complete the process. IMPORTANT: Outside game players need to know the X5v’s WAN IP address. To find this address, click the System Status icon at the top of the X5v’s web page and scroll down to the WAN Status section. Now please continue at the next Section below. 1.8 Front Panel Description Light Description PWR Lights when the X5v is plugged into a power source.
Windows Users: Please see the Customer Support portion of the CD for contact information. You may also want to refer to the Frequently Asked Questions on the CD. Macintosh and Linux Users: You will find Customer Support information and User Documentation in Adobe PDF format in the appropriately named folders in the directory of the CD-ROM that came with your X5v. • From time to time, Zoom may release improved firmware. This is available at www.zoom.com, along with upgrade instructions.
1.11 Windows Users: Removing the X5v If you have Windows and want to remove your X5v—for instance, if you move your computer to a location without ADSL service— you should remove the software before disconnecting the hardware. 1 From the desktop, select Start/Programs/Zoom VoIP/Gateway/Uninstall. 2 When prompted to confirm your choice, click Yes. 3 When the process is complete, you will be prompted to click Finish. 4 Unplug your X5v hardware.
2 Voice Over IP Settings This chapter explains the VoIP settings on the Basic and Advanced VoIP pages of the Zoom Configuration Manager. You may need these settings if your Service Provider requires you to make changes or if you want to adjust your caller ID, VoIP ring and dial tone, or VoIP Only Mode. 2.1 How to Access the VoIP Options To access the VoIP options, click the Voice over IP telephone icon at the top of the X5v’s main interface page.
The Status section of the Voice over IP page is display-only. The following table explains the settings on the page: Setting Value User ID Number assigned to you by your VoIP service provider. Note: Most likely, it is identical to your VoIP phone number. Auto-Configuration Status Indicates whether your X5v has received automatic account configuration information from your VoIP service provider (if available).
The Basic Setup section of the Voice over IP page displays the settings described below. Setting Value Auto Account Configuration The Auto Account settings (server, filename, and encryption) are optional and need to be supported by your service provider. If your service provider supports this feature, you can automatically update your VoIP configuration by rebooting the X5v or clicking the Download Configuration Now button. Server The IP address of your VoIP service’s TFTP server.
Setting Value VoIP only Mode Disabled by default. Refer to the table on the next page for a description of this feature. Allow incoming PSTN calls Disabled by default. Refer to the table on the next page for a description of this feature. Download Configuration Now Click to initiate a download of an updated account configuration file from your service provider. Note: To use this feature, your service provider must support Auto Account Configuration.
The following table describes what you can do with the Voice over IP options — VoIP only Mode and Allow incoming PSTN calls: VoIP Only Mode Allow incoming Use this setting if you: PSTN calls Want to use the default X5v setting. You will be able to make and receive VoIP and PSTN calls on the phone connected to the X5v. You will have to dial # to make a VoIP call. √ 36 √ Want to make and receive VoIP calls as well as receive PSTN calls on the phone plugged into the X5v.
2.2 Changing Your VoIP Settings Click the Advanced VoIP Setup button on the bottom of the Voice over IP page. From this page, you can change the X5v’s VoIP settings if you need to match those of your service provider. Setting Meaning Enable or Disable VoIP Default is Enable. Uncheck the box to deactivate the X5v’s VoIP feature. Enable SIP Registration Default is Enable. Uncheck the box to set up calls directly to another VoIP device without registering with a VoIP service.
Setting Meaning Auto Account Configure Enabled by default. If your service provider uses automatic configuration downloads, this box will be checked. If you do not want automatic downloads, clear the check box. This will prevent information that you have entered in this page from being automatically overwritten. Note: If you want to configure your account manually, you will need information specific to your service provider to complete the fields in this page.
Setting Meaning SIP Port IP port of your VoIP service provider’s SIP Domain/Realm. Default is 5060. SIP Proxy Port IP port of your VoIP service provider’s SIP proxy server. Default is 5060. Outbound Proxy Port IP port of your VoIP service provider’s outbound proxy server. Default is 5060. Authentication Method Security authentication method that your VoIP service provider uses. Default is MD5 (Message Digest 5), RSA-sanctioned cryptographic algorithm.
2.3 Call Forwarding and Call Waiting The Supplementary Services page displays the X5v’s VoIP call management features such as call forwarding and call waiting. Click its button on the bottom of the Voice over IP page. Important: The X5v’s call forward capabilities are displayed on this page. However, to activate these functions, you must enter the X5v’s VoIP call management commands using your telephone keypad.
Setting Meaning Enable Call Waiting Enabled by default. Call waiting signals you with a tone when another caller tries to contact you while you are on the phone. Press the hook button on your phone to be connected to the second caller, and the person you were talking with will be placed on hold. Press it again to return to the first conversation. If you disable it, callers will either hear a busy signal or they will be given the option to leave a voice mail message; this depends on your service provider.
Sample Table of Enable/Disable Codes Function USA UK Forward All *72 *21* Forward Busy *74 *67* Forward No Ans *75 *61* Forward Deactivate *73 #21* Call Waiting Disable *7 0 #43# To deactivate Call Forwarding, enter # < Forward Deactivate code > # Note: Deactivating call forward from the keypad only deactivates the last phone number programmed—that is, the currently active forwarding function. It does not turn off the X5v’s call forwarding capability.
3 Advanced Setup Options In addition to its basic setup options, the X5v unit includes options for advanced settings. The X5v is designed so that the basic setup settings are sufficient for most users. The information in this chapter applies to you if: • Your provider is using 1483 encapsulation. In that case, you might be instructed to set up your X5v to use a static IP address. • You have a LAN and want to change your NAT settings. • You need to set up a DMZ (demilitarized zone) to play an Internet game.
3.2 How to Set Up Your X5v to Use a Static IP Address Most DSL service providers use DHCP, also known as dynamic IP addressing, rather than static IP addresses. If your provider is using 1483 Bridged or Routed IP encapsulation, however, you have the option of using a static IP address. Typically, you must request (and pay extra) for a static IP address. To set up your X5v to use a static IP address, go to the WAN Settings page, and fill out these fields.
Once you’re done, be sure to click Save Changes and then Write Settings to Flash and Reboot. Then go back to the Advanced Settings page and click DNS. Check the User Configuration box, enter the DNS Server IP address assigned to you by your service provider, and click Add. Do not change any other fields! Click Save Changes and then click Write Settings to Flash and Reboot. 3.
NAT Default is dynamic NAPT. Options are NAPT, NAT, and Disable. See descriptions above. Session Name Not applicable to dynamic NAPT. User-definable name to differentiate between different NAT sessions, different PPP sessions, and different PVCs. User’s IP IP address of the client computer you want to add for the defined session. Action Choices are Add or Delete a session. In addition to its built-in NAT security protection, the X5v includes advanced firewall protection; please see page 54.
3.4 How to Set Up a DMZ If you are playing a game or using an application that requires a specific port or ports to be open, go to page 19 for instructions on setting up a Virtual Server. A virtual server can have a maximum of 20 ports open.
addresses. You need to choose an IP Address that is outside this range. Normally you should pick the next higher number. For example, if the range shown is 10.0.0.4 to 10.0.0.15, your Host IP Address should be the next IP address after 10.0.0.15, which would be 10.0.0.16. Unless you have changed the X5v’s IP address settings, which is very unlikely, just use the number 10.0.0.16. Write down the number you choose for reference if you are not using 10.0.0.16.
– and not have the words AOL, Dial-up, or Adapter). Click Properties to display the Windows TCP/IP Properties dialog box. 3 Windows Users: Enter the IP Settings. For Windows 2000 and XP: Click the Use the following IP address and Use the following DNS server addresses buttons so that a black dot appears. Then enter the settings for IP address, Subnet mask, Default gateway, and Preferred DNS server as shown below. Most users can copy the information exactly as it is shown above and in the chart below.
For Windows 98 and Me: Click Specify an IP Address and enter the settings for IP Address and Subnet Mask shown below, unless you chose an IP address in Step 1 other than 10.0.0.16, in which case you should enter the number that you chose instead of 10.0.0.16. IP address 10.0.0.16 Subnet mask 255.255.255.0 Now click the DNS Configuration tab at the top of the menu. Then click Enable DNS. Enter any name (i.e.
Under the TCP/IP tab, highlight Manually in the Configure: list box and enter the settings for IP Address, Subnet Mask, Router, and DNS Servers shown below, unless you chose an IP address in Step 1 other than 10.0.0.16, in which case you should enter the number that you chose instead of 10.0.0.16. When done, click Save or Apply Now, and continue with Step 6. IP Address 10.0.0.16 Subnet Mask 255.255.255.0 Router (X5v’s LAN IP address) 10.0.0.2 DNS Servers 10.0.0.2 For Mac OS 7.6.1 – 9.2.
other than 10.0.0.16, in which case you should enter the number that you chose instead of 10.0.0.16. When done, close the Window and you will be prompted to click Save. Then continue with Step 6. IP address 10.0.0.16 Subnet mask 255.255.255.0 Router address (X5v’s LAN IP address) 10.0.0.2 Name server addr. 10.0.0.2 5 Red Hat Linux Users: a Edit /etc/sysconfig/network-scripts/ifcfg-eth0 so that it contains the following lines: DEVICE=eth0 ONBOOT=yes BOOTPROTO=static BROADCAST=10.0.0.
6 All Users: Go back to the X5v’s Advanced Setup page and click the DMZ button. If you already closed the Zoom DSL VoIP Gateway WebConsole, click on the Zoom X5v icon on your desktop (or type 10.0.0.2 in your Web browser) and click the Advanced Setup icon. 7 Configure the DMZ. Select Enable from the DMZ list, and enter 10.0.0.16 in the DMZ Host IP box. Click Save Changes and then click Write Settings to Flash and Reboot. You’re done! IMPORTANT: Outside users will need to know the X5v’s WAN IP address.
4 Using the X5v’s Advanced Firewall In addition to the security provided by NAT, the X5v includes an advanced firewall. This chapter describes the firewall and the types of protection it offers. If you are like most users, you probably will not need to modify your firewall settings. If, however, you are an administrator or an expert user who wants to customize the firewall to protect a network against specific threats, you should refer to this chapter.
you have set up. You may want to deny some users from accessing the Internet at all. To access the X5v’s firewall settings, from the Advanced Setup page, click the Firewall button. (If you have exited from the X5v and have forgotten how to establish communication with it, refer to page 11.) The main Firewall page displays. Note: If you ever want to disable the advanced firewall, there is an option to do so at the bottom of the page.
4.1 Main Firewall Features The X5v’s (DoS) Denial of Service firewall features are grouped together in the top section, under Advanced Options. These DoS features mean that the X5v provides protection from a potentially devastating attack on your computer. Such attacks can overwhelm and shut down a computer or a server. The X5v’s DoS features are grouped together as follows: • Protection Policy • Hacker Log • Service Filtering.
IP Spoof checking Inspects so-called “trusted” IP addresses to ensure legitimacy. Ping of Death checking Prevents oversized ping packet fragments (totaling more than 65,536 bytes) from getting through— which cause the computer to hang or crash. Land Attack checking Guards against attackers who mimic source and destination ports and IP addresses, causing infinite loops and system crashes.
Hacker Log Whenever the firewall prevents a packet from being delivered because of a perceived security threat, the Hacker Log feature keeps track. You have the option of specifying which types of messages are logged in and displayed. Note: These options are directly related to the Protection Policy page described above. Alert Log Click to add any of these types of attacks—SYN Flooding, Ping of Death, IP Spoofing, Win Nuke—to the log entries in the system log of policy violations.
Once you’ve made your selections, click Save Changes and Write Settings to Flash and Reboot. Service Filtering The Service Filtering feature lets you give certain users permission to access the X5v from outside the network—that is, over the Internet. If you enable one of the services listed on this page, the X5v’s firewall will open up the appropriate port to allow the service to work. PING from External Network Disabled by default. Enable it to allow an external user to ping your X5v.
page, click the Misc. Config. button, and do the following: Enable FTP Server in the dropdown list and uncheck the box “Disable WAN side FTP access.” FTP must be enabled in both places for this feature to work. Once you’ve made your selections, click Save Changes and Write Settings to Flash and Reboot. 4.2 Creating Inbound/Outbound Policies The X5v offers ways to tailor, or restrict, incoming and outgoing Internet traffic to increase security.
Src IP Source IP address to which this rule should apply.* Dest IP Destination IP address to which this rule should apply.* Src Port Source Port number to which this rule should apply.* Dest Port Destination Port number to which this rule should apply.* Transport Protocol Protocol to be used. Choices are All, TCP, UDP, ICMP, AH, ESP, GRE. Filtering Action Choices are Allow or Deny. Time Window Filtering Default is none.
Once you have entered all applicable information, click Add Inbound Policy. From the subsequent page that displays, you can move or edit this policy using the Up, Dn (short for Down), Edit, and Delete buttons. Important: The firewall applies all inbound policies in a top-down order according to their location in the policy table. Once you have completed the creation of your rules, use the Up and Dn buttons to put them in order in the table from top to bottom.
Src IP Source IP address to which this rule should apply.* Dest IP Destination IP address to which this rule should apply.* Src Port Source Port number to which this rule should apply.* Dest Port Destination Port number to which this rule should apply.* Transport Protocol Protocol to be used. Choices are All, TCP, UDP, ICMP, AH, ESP, GRE. Filtering Action Choices are Allow or Deny. Time Window Filtering Default is none.
4.3 Setting Up Firewall Databases The X5v includes options to set up databases of user information, so you can create different combinations of user groups. Drawing from these groups, or databases, you can then create and apply certain inbound and outbound policies and restrict Internet traffic. For example, if you don’t want your children accessing the Internet during the day, you can set up a time group that blocks access from 8am to 5pm.
IP/Mask There are three ways to use this database. Choices are Single IP, IP Range, or Subnet Mask. Your selection depends on whether you want to specify one IP address for an entire group, a range of IP addresses for a group, or a range of subnet masks for a group. IP Entry Name Name of your choosing. Purpose is to identify the IP group you want to set up. Maximum field length=19 characters. IP addr.1 IP address that you want to assign to a group. If you selected Single IP, enter that IP address here.
IP addr.2 If you are using the Single IP option, this field is not applicable. If you are using the IP Range option, enter the end of the IP address range here. Note: IP addr.1 has to contain the beginning of the range. If you are using the Subnet Mask option, enter the subnet mask here. The subnet mask divides IP addresses into groups. In the IP addr.1 field, you must enter an IP address of the group that you want in the database. All IP addresses within the same group as the address in the IP addr.
Service Group The Service Group page lets you specify a port and assign a group name to it. This is useful if you want to identify a group by a particular port. You can then use that service group when creating an inbound or outbound policy. Service Entry Name Name of your choosing. Purpose is to identify the group that you want to assign to a particular port. Maximum field length=19 characters.
Time Group The Time Group, or Time Window, page lets you specify a particular time period and assign a group name to it. For example, if you don’t want your children accessing the Internet during the day, you can set up a time group that blocks Internet access from 8am to 5pm. Time windows are useful when configuring inbound and outbound firewall policies for a particular group of individuals. Time Window Name Name of your choosing.
Appendix A DSL Internet Settings Tables These tables are for customers whose service providers do not supply them with the DSL settings to connect to the Internet. We post updated tables on our web site. If your country isn't listed, please consult www.zoom.com Note to USA customers If your DSL service provider is not shown below, first use the settings for Service Provider Not Shown at the bottom of the table.
Table B: Other Countries Service Provider VPI VCI Encapsulation Belgium-ADSL Office 8 35 Belgium-Turboline 8 35 PPPoA LLC Denmark-Cybercity, Tiscali 0 35 PPPoA VC-MUX France (1) 8 35 PPPoE LLC France (2) 8 67 PPPoA LLC France (3) 8 35 PPPoA VC-MUX 1483 Routed IP LLC Germany 1 32 PPPoE LLC Iceland-Islandssimi 0 35 PPPoA VC-MUX Iceland-Siminn 8 48 PPPoA VC-MUX Italy 8 35 PPPoA VC-MUX Netherlands-MX Stream 8 48 PPPoA VC-MUX Portugal 0 35 PPPoE LLC Saudi Arabia
Appendix B VoIP Phone Installation Options Your X5v gateway makes it easy to make both VoIP calls over the Internet and regular phone calls using your standard phone service. You can plug a single telephone into the X5v’s PHONE jack. You may prefer to connect more than one phone to the X5v so that you can make VoIP calls from other rooms. You have a choice of several ways to accomplish this without running wires.
VoIP and regular calls using all the handsets. Note: If you have a wireless network that operates over the typical 2.4GHz frequency and you want to use cordless phones, it is best if you use 900MHz or 5GHz phones; that way, you will minimize any chance of interference. Install the X5v Where Your Phone Line Enters Your Home (USA Only) In many homes, there is a telephone jack where the phone line enters the house. This box is called the “demarcation point.
Important: If you install the X5v where your phone line enters your home, be sure to connect an answering machine between the X5v and the demarcation point. If you don’t, and someone calls you over the regular phone network while you are on a VoIP call, the call will not go through. No phone will ring at your end. If you attach an answering machine to the X5v, regular phone callers can leave a message if you are on a VoIP call.
Appendix C Mac and Linux Users: Setting TCP/IP Network Settings If you are using the Linux operating system, or if you are using a Macintosh computer, you must ensure that your computer’s network, or TCP/IP, settings are configured correctly. Otherwise, you will not be able to connect to the Internet. Windows automatically configures your network settings, so you don’t have to perform this task. Linux users: Turn to page 75. Macintosh users: Continue below.
For Mac OS 7.6.1 - 9.2.2 1 From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. 2 Under Connect via:, select Ethernet built-in. Under Configure:, select Using DHCP Server. Do not enter anything in the DHCP Client ID field. 3 Close the TCP/IP Window. You will be asked if you want to save the changes. Click Save. 4 Now return to Configuring ADSL on page 11.
Reboot with this command: /sbin/shutdown -r now. For Debian Add this line to the file /etc/network/interfaces: iface eth0 inet dhcp. Reboot with this command: /sbin/shutdown -r now.
Appendix D Troubleshooting Our Technical Support staff is ready to help you with any questions you may have. However, if you are having trouble, you may find an easy solution below. Otherwise, refer to the Frequently Asked Questions (FAQs) on the CD (click Support), Support or visit our web site for the latest tips: www.zoom.com Connection Troubleshooting Tips I installed the software and connected the X5v gateway to my phone line, but I cannot connect to the Internet.
that all system settings are restored to the unit’s factory defaults. (Note: If you had changed your VPI, VCI, or encapsulation settings since purchasing the X5v, you need to re-enter this information; refer to page 11 if you need help). • The X5v’s ADSL Handshake Protocol setting may need to be changed. The X5v uses a MultiMode setting to automatically connect to most types of DSL service providers’ equipment. You may want to try forcing the different protocols to try to connect.
I type http://10.0.0.2 into my Web browser’s address bar, but the X5v’s Network Password box won’t open so I can’t communicate with the X5v. • If you are using a Macintosh or Linux computer, your Internet settings may need adjustment; turn to page 74 for instructions. • If you are using Mac OS X 10.3 and above, renew your IP address: Go to System Preferences | Network. Click the Configure button and then the Renew DHCP Lease button.
VoIP and Phone Troubleshooting Tips When I pick up the phone, I don’t hear a dial tone. The dial tone you hear when you first pick up your phone comes from the local Phone Company. Check that: • You have installed any phone adapters required for your country. • Your DSL line is firmly plugged into the telephone wall jack. If you have another phone jack for the same phone line, plug your phone into that jack, and make sure you hear a dial tone. If you don’t, contact your local phone service provider.
Check that your VoIP service is properly configured. • If your service supports automatic configuration downloads, go to the X5v’s VoIP page to see if the X5v has received a configuration download. If not, press the Download Configuration Now button, or reboot the X5v. • If your service doesn’t support automatic configuration downloads, double-check all the settings for your account and service provider on the VoIP page.
• You are dialing according to the guidelines your service provider gave you. Your provider’s web site should provide instructions and examples. For instance, you may need to dial local calls as though they were long distance. Or, you may need to dial a call within your country as though you were calling from outside the country—beginning with an international prefix such as 00, followed by the country code, city code or area code, and local number.
When I start to dial, I sometimes forget whether I’m dialing over the PSTN or over the Internet (VoIP). The X5v has a distinctive, lower-pitched dial tone when it is in VoIP mode, compared to the standard phone dial tone for your country. If you do not notice the X5v’s change in dial tone after you press # to begin a VoIP call, we recommend that you change your VoIP dial tone to make it more easily recognizable. See page 34 for help changing your ring tones.
Appendix E Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. This equipment uses the following standard jack types for network connection: RJ11C. This equipment contains an FCC compliant modular jack.
U.S. FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
European Declaration of Conformity The manufacturer declares under sole responsibility that this equipment is compliant to Directive 1999/5/EC (R&TTE Directive) via the following. This product is CE Marked. Directive Standard Test Report 73/23/EEC-Low Voltage EN 60950 : 2000 IEC 60950 : 3e éd. 1999 electrical safety 89/336/EEC-EMC EN 55024 : 1998 EN 55022 : 1998 EMC-immunity EMC-emissions Electrostatic Discharge Statement The unit may require resetting after a severe electrostatic discharge event.
1575-D 27317 ©2005
