USB Client Installation Guide

Appendix B Troubleshooting 35
Appendix B
Troubleshooting
Referring to this Appendix may help you troubleshoot your
ZoomAir product and avoid a call to Technical Support. Two
other good sources of help are the FAQs on the ZoomAir CD
and the ZoomAir section our web site www.zoom.com
www.zoom.comwww.zoom.com
www.zoom.com.
Difficulty using or installing your ZoomAir USB Client may be due
to several causes:
• The Client may be out-of-range, which prevents it from
establishing a wireless connection with the network.
• A configuration mismatch may prevent the Client from
establishing a wireless connection with the correct
network.
• There may be a conflict with the ZoomAir driver (or it
may be missing).
• There may be a problem with USB Client connector,
which prevents the Client from coming on.
• There may be a conflict between the ZoomAir hardware
and another device.