User Guide
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Contents Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installing the Nano-SIM Card and Memory Card. . . . . . . . . . . . . . 7 Charging the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Extending the Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Powering Your Phone On/Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Knowing the Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Monitoring the Phone Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Managing Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Managing Shortcuts and Widgets. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Organizing With Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working With the Call History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Calling Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Checking Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Using Options During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Managing Multi-party Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Setting Message Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Using Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Sending a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Adding an Attachment. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Copying Music Files to Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . 104 Viewing Your Music Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Playing Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Managing Playlists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 General Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 FCC RF Exposure Information (SAR). . . . . . . . . . . . . . . . . . . . . . . . . 133 FCC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Hearing Aid Compatibility (HAC) Regulations for Mobile Phones. . . . . . . . . . . . . .
Getting Started Installing the Nano-SIM Card and Memory Card You do not need to power off your phone before installing or replacing the nano-SIM card or before installing or removing the memory card (not included). You need to unmount the memory card before removing it (see Connecting to Networks and Devices – Using the Memory Card as Portable or Internal Storage). Warning! To avoid damage to the phone, do not use any other kind of SIM card or any nonstandard nano-SIM card cut from a SIM card.
If the battery is low, there will be a pop-up message on the screen. As you charge your phone, the screen will show you the exact battery level on the Status Bar. This device contains a nonremovable battery. Attempting to remove will void your warranty and could cause serious injury. Do not damage, alter, or try to remove the battery. Warning! Use only ZTE-approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode.
Extending the Battery Life Active applications, screen brightness levels, Bluetooth and Wi-Fi usage, and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power: • Reduce the screen backlight time. • Lower the screen brightness. • Turn auto-sync, Wi-Fi, and Bluetooth off when not in use. • Disable the GPS function when not in use.
Locking/Unlocking the Screen and Keys Your phone allows you to quickly lock the screen and keys (put the phone into Sleep mode) when not in use and also to turn the screen back on and unlock it when you need it. Locking the Screen and Keys To quickly turn the screen off and lock the keys, press the Power key. Note: To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle.
• T ap – When you want to type using the on-screen keyboard, select on-screen items (such as application and settings icons), or press on-screen buttons, simply tap them with your finger. • Press and Hold – To open the available options for an item (for example, a message or link in a web page), press and hold the item. • Swipe or Slide – To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Getting to Know Your Phone Earpiece Camera Flash Nano-SIM/ Memory card tray Headset port Microphone Indicator light Proximity and light sensor Volume key Power key/ Fingerprint sensor Left screen Right screen Quick Launch button Back key Mode key Home key Recent apps key Speaker Microphone Charging/USB Type-C port 12 GETTING STARTED
Key Functions Key Function Power key/ Fingerprint sensor ress and hold to turn Airplane mode P on or off, restart, or power off. Press to turn the screen display on or off. Press to use any fingerprint functions you have enabled. (See Personalizing – Using Your Fingerprint.) Home key ress to return to the home screen P from any application or screen. Press and hold to access Google Assistant. Recent apps key Press to see recently used applications.
Getting to Know the Multi-screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding shortcuts, folders, widgets, and more. Status and notification bar Widgets Shortcut Wallpaper Folder Primary shortcuts Navigation bar Your Axon M offers a variety of different screen modes. To switch modes, flip open your device and tap . Note: The device’s multi-screen functionality is dependent on magnetic flux level.
Mirror Mode To use Mirror Mode, tap . In this mode, the left and right screens show the same view. Extended Mode To use Extended Mode, tap . In this mode, the left and right screens show a single extended view. Dual Mode To use Dual Mode, tap . In this mode, the left and right screens show different views. You can have a different app open on each screen. Single Mode To use Single Mode, tap . In this mode, only the left screen shows the current view; the right screen is blank.
Extending the Home Screen Your home screen is extendable, providing more space for shortcuts, widgets, and more. Simply swipe left or right to see the extended panels. You can add or remove home screen panels or adjust their order. To add a new home screen panel: 1. Tap the Arrow or swipe up from the bottom of the home screen, or press and hold an empty area of the home screen and select WIDGETS. 2.
Personalizing Changing the System Language 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Languages & input Languages. 2. To add a system language, tap Add a language, and then select the language you need. 3. Press and hold next to the language you want to use, and drag it to the top of the list. Setting the Date and Time 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Date & time. 2. Set the date, time, time zone, and time format.
Changing the Ringtone and Notification Sound You can customize the default ringtone for incoming calls, the default notification sound, and the default alarm ringtone. 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Sound. 2. Tap Phone ringtone, Default notification ringtone, or Default alarm ringtone. 3. Scroll through the list and select the ringtone you’d like to use. 4. Tap OK. Notes: • Many applications have their own notification sound settings.
Adjusting Volumes 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Sound. 2. Drag the sliders below Media volume, Alarm volume, Ring volume, and Notification volume to adjust the volume for each type of audio. Note: You can adjust the media volume when a media application is in use by pressing the Volume key. If no media application is active, press the Volume key to adjust ringtone volume (or the earpiece volume during a call).
Notes: • Silent and vibration modes will not silence your alarm sound. • To restore normal sound settings, press or hold up on the Volume key. Using Do Not Disturb Mode You can limit interruptions with Do not disturb mode. This mode silences your phone so that it doesn’t make sounds or vibrate when you don’t want it to. 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Sound Do not disturb. 2. Tap Do not disturb and select On or Scheduled as you need.
I f you have selected Priority only, you can customize the types of allowed sounds or vibrations under Priority interruptions. Tap the switches next to the items you want to allow. Tap Messages or Calls to set preferences for which messages and calls will be allowed. Notes: • To turn off Do not disturb mode quickly, press the Volume key and tap END NOW. • Do not disturb mode will not silence your alarms unless you select Total silence.
Changing the Screen Brightness 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Display Brightness level. 2. Drag the slider to manually adjust the screen brightness. Notes: • Your phone can automatically adjust the screen brightness for available light. Tap Adaptive brightness in the Display settings screen to turn this feature on or off. • You can also use the Quick Settings to manage the screen brightness.
3. For Pattern, PIN, or Password lock, select either Require pattern/PIN/password to start device or No thanks. Note: Until your phone starts up, it cannot receive calls, messages, or notifications, including alarms. When this feature is enabled, you must unlock your phone to allow it to start up. 4. For Pattern, PIN, or Password lock, select how you would like notifications and their contents to show when the phone is locked, and then tap DONE. Note: Remember the pattern, PIN, or password you set.
4. If there are many app tabs, swipe up to find most tab. 5. Tap GOT IT. on the front- Unpinning the Screen To unpin the screen and return to normal use, press and hold the Back key. If you have turned on Ask for unlock pattern / PIN / password before unpinning, press and hold on the lock screen and draw the pattern or enter the PIN/password.
Note: Tap an existing fingerprint record to change its name or delete it. Setting Fingerprint Actions 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Security Fingerprint. 2. Enter the screen lock pattern, PIN, or password you set. 3. You can adjust the following options: • Answer call: Press the Power key/Fingerprint sensor to answer incoming calls. No fingerprint verification is needed. Tap Answer call to enable or disable this option.
Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see.
Managing Notifications The Status Bar at the top of the home screen provides notification icons on the left side. Below are some of the icons you may see.
• T o open the Notification Panel, swipe your finger down from the top of the screen. • To close the Notification Panel, swipe your finger up on the screen or press the Back key. Responding to or Removing a Notification In the Notification Panel, you can respond to or remove notifications. The Notification Panel also supports expandable notifications that let you perform additional actions right from the notification itself. • To respond to a notification, tap it.
Swipe down with two fingers from the top of the screen, or open the Notification Panel and drag the panel downward to view the following Quick Settings: • Brightness: Uncheck AUTO and drag the brightness slider to adjust the screen brightness. • Wi-Fi: Tap to turn Wi-Fi on or off. Press and hold to open the Wi-Fi menu. (See Connecting to Networks and Devices – Connecting to Wi-Fi.) • Bluetooth: Tap to turn Bluetooth on or off. Press and hold to open the Bluetooth menu.
• D o not disturb: Tap to turn on Do not disturb mode and select options. Tap MORE SETTINGS for more options, or tap DONE to turn on Do not disturb mode with the options you have selected. Tap again to turn off Do not disturb mode. Press and hold to open the Do not disturb menu. (See Personalizing – Using Do Not Disturb Mode.) • Hotspot: Tap to turn the Wi-Fi hotspot feature on or off. Press and hold to open the Mobile Hotspot menu.
• N earby: Tap to find apps and websites for what’s around you (Tap to add this option to Quick Settings.) Note: At the top of the Quick Settings panel, tap to open the Settings menu, or tap to add, remove, or rearrange Quick Settings icons. Managing Shortcuts and Widgets Adding Shortcuts and Widgets 1. Tap the Arrow or swipe up from the bottom of the home screen to view apps. Or, to view widgets, press and hold an empty area of the home screen and select WIDGETS. 2.
2. An outline appears around the widget. Drag the outline to resize the widget. Note: Not all widgets can be resized. Organizing With Folders You can create folders on the home screen and add shortcuts to them. You can move or remove folders in the same way that you move or remove shortcuts. 1. Press and hold a shortcut on the home screen and drag it to at the top left. 2. Release the shortcut. A new folder will be created with the shortcut inside. 3.
Entering Text You can enter text using the on-screen keyboard. Some apps open it automatically. In others, you open it by tapping where you want to type. You can press the Back key to hide the on-screen keyboard. You can also enter text by speaking with the Google voice typing feature. Enabling or disabling input methods 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Languages & input Virtual keyboard Manage keyboards. 2.
Google Keyboard The Google Keyboard provides a layout similar to a desktop computer keyboard. When screen auto-rotation is enabled, turn the phone sideways and the keyboard will change from portrait to landscape. The landscape keyboard is not supported in all applications. • T ap the alphabetic keys to enter letters. Press and hold some specific keys to enter associated accented letters or numbers. For example, to enter È, press and hold , and the available accented letters and number 3 appear.
• Tap to use Google voice typing. • Press and hold to change the input language or set up the Google Keyboard. • Press and hold and slide to to enable one-handed mode. Tap / to switch to the right-hand or left-hand keyboard, respectively. Tap to switch back to the full-sized keyboard. Gesture Typing The Google Keyboard supports the gesture-typing feature. Use this feature to input a word by sliding from letter to letter on the keyboard. To enable and use gesture typing: 1.
• L ift your finger at the end of the word. A space is added automatically when you begin to trace the next word. TouchPal Keyboard TouchPal Keyboard offers three layouts: FULL, PHONEPAD and T+. You can tap to select a layout or an input language. You can also use Curve® - Word gesture and Wave™ - Sentence gesture to speed up text input by moving your finger from letter to letter or from word to word without lifting the finger.
• T he delete key: Tap to delete text before the cursor. You can also press and hold the key to quickly delete multiple characters, or slide left on the key to delete a whole word. • More options: Tap to access TouchPal quick settings, use voice input, resize the keyboard, and more. Tap to change the TouchPal Keyboard theme and other settings. The PHONEPAD Layout The PHONEPAD layout is similar to a phone pad.
To enable and use Curve - Word gesture: 1. On the TouchPal Keyboard, tap Settings Prediction and check Curve® - Word gesture. 2. Press the Back key twice, tap inside a text field to open the keyboard, and then tap FULL to switch to the FULL layout. 3. Move your finger from letter to letter on the keyboard to trace a word, without lifting the finger until you reach the end of the word. Start of the word End of the word Notes: • Curve - Word gesture is only available in the FULL layout.
2. Press the Back key twice, tap inside a text field to open the keyboard, and then tap FULL to switch to the FULL layout. 3. Tap or use Curve - Word gesture to enter the first word. As the first word appears on the text field, candidate words appear on the keyboard for you to choose from as the following word. 4. Drag the correct candidate word to the space key to add the word to the text field. Notes: • If no candidate word is correct, type the word as you normally would.
2. When you see the microphone image, speak what you want to type. 3. You can continue entering text, or tap an underlined word to change or delete it. Note: Say “comma,” “period,” “question mark,” “exclamation mark,” or “exclamation point” to enter punctuation. Editing Text • M ove the insertion point: Tap where you want to type. The cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor. • Select text: Press and hold or double-tap within the text.
Opening and Switching Apps Opening an App 1. Tap the Arrow or swipe up from the bottom of the home screen to open the application list, where you can find all of the apps on your device. 2. Slide up or down on the screen to view all of the apps. Tap an app to open it. Note: Drag the slider on the right side of the screen to the initial letter of the app you need, or tap the search field at the top to search for apps. Switching Between Recently Opened Apps 1. Press the Recent apps key.
Connecting to Networks and Devices Connecting to Mobile Networks Controlling Mobile Data Use To enable or disable data access: 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Mobile networks Mobile Networks. 2. Slide the Mobile Data switch to enable or disable mobile data use. To get data services when roaming: 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Mobile networks International Data Roaming. 2.
Note: To set the APN to default settings, tap default CONTINUE. Reset to Connecting to Wi-Fi Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 300 feet, depending on the Wi-Fi router and your surroundings. Turning Wi-Fi On and Connecting to a Wi-Fi Network 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Wi-Fi. 2. Slide the switch to the On position to turn on Wi-Fi. 3. Tap a network name to connect to it. 4.
Adding a Wi-Fi Network You can add a Wi-Fi network if the network does not broadcast its name (SSID) or if you are out of range. To connect to a secured network, you first need to get the security details from the network’s administrator. 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Wi-Fi. 2. Slide the switch to the On position. 3. Tap Add network. 4. Enter the network SSID (name). If necessary, enter security or other network configuration details. 5. Tap SAVE.
Method One: WPS Button (Recommended) 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Wi-Fi. 2. Slide the switch to the On position. 3. Tap Advanced WPS Push Button. 4. Press the WPS button on the wireless router, and the access point will recognize your phone and add it to the network. Method Two: PIN 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Wi-Fi. 2. Slide the switch to the On position. 3. Tap Advanced WPS Pin Entry. 4.
• • • • • • • • • eep Wi-Fi on during sleep: Set conditions for keeping K Wi-Fi on in Sleep mode. MAC address: Check the MAC address. IP address: Check the phone’s IP address. Install certificates: Install certificates needed for connecting to certain Wi-Fi networks. Wi-Fi Direct: Use the Wi-Fi Direct feature. See Connecting to Networks and Devices – Connecting to Wi-Fi – Using Wi-Fi Direct. WPS Push Button: Connect to a WPS network via the push button method.
3. Tap Advanced Wi-Fi Direct. Your phone will search for other devices enabled with Wi-Fi Direct connections. 4. Tap a device name under Peer devices to connect with it. The other device will receive a Wi-Fi Direct connection prompt and need to accept the request for connection. Both devices may need to enter a common PIN. If prompted, tap ACCEPT. 5. Once connected, the device is displayed as “Connected.” Sending data via Wi-Fi Direct: 1.
Changing the Device Name 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Bluetooth. 2. Slide the switch to the On position if Bluetooth is off. 3. Tap Rename this device. 4. Edit the name and tap RENAME. Pairing With Another Bluetooth Device 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Bluetooth. 2. Slide the switch to the On position if Bluetooth is off.
Forgetting (Unpairing With) a Bluetooth Device You can make your phone forget its pairing connection with another Bluetooth device. To connect to the device again, you may need to enter or confirm a passkey again. 1. Tap the Arrow or swipe up from the bottom of the home screen, tap Settings Bluetooth, and make sure Bluetooth is turned on. 2. In the list of paired devices, tap beside the Bluetooth device you want to forget. 3. Tap FORGET. Sending Data via Bluetooth 1.
Using NFC Near Field Communication (NFC) allows your phone to exchange data with another NFC-enabled device when they touch or are in close proximity to each other. Depending on the applications that you have installed on your phone, you might be able to use your phone as a transit pass or access pass. To use this feature, tap the back of your phone against an NFC-enabled access point. Use of this feature is subject to applicable terms and conditions from the particular vendor. Turning NFC On/Off 1.
Using Tap and Pay You can tap and pay with your phone at merchants that accept contactless payments. To use the tap and pay feature, you must turn on NFC (see Turning NFC On/Off in this section) and have a payment app (such as Android Pay™) set up on your phone. If you have more than one app that is capable of tap and pay, you can choose a default app to be used automatically when you tap and pay at a store. To set your default payment app: 1. Open the payment app and turn on tap and pay. 2.
Connecting to Your Computer via USB You can connect your phone to a computer with a USB cable and transfer music, pictures, and other files in both directions. Your phone stores these files in internal storage or on a removable memory card. Note: If you are using USB tethering, you cannot transfer files between your phone and computer via USB. Turn off USB tethering before attempting to use USB to transfer files.
1. Connect the phone with your computer via USB and choose Media device (MTP). 2. Open Windows Media Player and synchronize video, picture, and music files. Disconnecting Your Phone From the Computer To disconnect the phone from the computer, simply unplug the USB cable when you’re finished.
Erasing and Formatting the Memory Card 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Storage. 2. Tap the card name in the Portable storage section. 3. Tap Format ERASE & FORMAT DONE. Caution: The formatting procedure erases all the data on the memory card, after which the files CANNOT be retrieved.
Moving data between the internal storage and the memory card: With the memory card as part of the internal storage, you can move your photos, files, and other data between the internal storage and the card any time. 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Storage. 2. Tap the card name in the Device storage section. 3. Tap Migrate data MOVE DONE.
Notes: • If the memory card has been ejected, you’ll need to mount it first. • Before the formatting, ensure that you have moved data and apps to the internal storage. 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Storage. 2. Tap the card name in the Device storage section. 3. Tap Format as portable FORMAT DONE. Caution: The formatting procedure erases all the data on the memory card, after which files CANNOT be retrieved.
Note: To stop sharing your data connection, tap USB tethering again or disconnect the USB cable. Sharing Your Mobile Data Connection via Bluetooth If your computer can obtain an Internet connection via Bluetooth, you can configure your phone to share its mobile data connection with your computer. 1. Pair your phone with your computer via Bluetooth. 2. Configure your computer to obtain its network connection via Bluetooth. For more information, please see your computer’s documents. 3.
2. Slide the switch to the On position. (If Wi-Fi was on, tap OK to turn it off.) After a moment, the phone starts broadcasting its Wi-Fi network name (SSID). 3. On another device, locate your phone via Wi-Fi and connect with it to start using the phone’s mobile data. Note: To stop sharing your data connection, slide the switch to the Off position. Setting Up Your Mobile Hotspot 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Mobile Hotspot. 2.
Connecting to Virtual Private Networks Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network. VPNs are commonly deployed by corporations, schools, and other institutions to let people access local network resources when not on campus, or when connected to a wireless network. Depending on the type of VPN you are using, you may be required to enter your login credentials or install security certificates before you can connect to your VPN.
Modifying a VPN 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings More VPN. 2. Tap next to the VPN that you want to modify. 3. Edit the VPN settings and tap SAVE.
Phone Calls You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually tap it to dial. Placing and Ending Calls Placing a Call by Dialing 1. From the home screen, tap . 2. Enter the phone number with the dialpad. Tap to delete incorrect digits. Note: As you enter the phone number, your phone searches for matching information in your contacts.
Video Calling Your phone supports video calling. The Video call and Enhanced LTE Services settings must be enabled before you can place or receive video calls. (See Phone Calls – Adjusting Your Call Settings – Turning Video Call On or Off and Settings – Wireless & Networks – Enhanced LTE Services.) Note: Not available in all calls. See carrier for details. Placing a Video Call 1. From the home screen, tap . 2. Enter the phone number with the dialpad. 3. Tap to place the call.
Answering or Rejecting Calls When you receive a phone call, the phone displays the Caller ID or the information about the caller that you’ve entered in Contacts. You can answer or reject the call, or reject it with a text message. Answering a Call To answer an incoming call, • If the phone screen is active, tap (voice call) or (video call). • If the phone screen is locked, slide down to (voice call) or right to (video call).
To open the call history, from the home screen, tap RECENTS. (If the dialpad is visible, tap to close it.) Placing a Call From the Call History 1. Open the call history. 2. Tap a listing, and then tap . Note: You can tap View full call history to see more entries, and then tap , , or to filter the records by call type. Taking Other Actions on a Call History Entry 1. Open the call history and tap a listing. • Tap to place a video call to the number. • Tap to create a new contact with the number.
2. Press and hold the 1 key in the dialer. If prompted, enter your voicemail password. 3. Follow the voice prompts to listen to and manage your voicemail messages. Notes: • See Phone Calls – Adjusting Your Call Settings – Setting Voicemail for how to set your voicemail service. For detailed information, please contact your service provider. • From the dialer, tap to access Visual Voicemail. Contact your service provider for more information.
• Tap to switch call type. • Tap to end the current call. Note: During a video call, tap the screen to see options. Not all options are available during all calls. Warning! Because of higher volume levels, do not place the phone near your ear during speakerphone use. Managing Multi-party Calls When the call waiting and three-way call features are available, you can switch between two calls or set up a conference call.
Setting Up a Conference Call With this feature, you can talk to two people at the same time. 1. Place the first call. 2. Once you have established the connection, tap and dial the second number. The first call will be placed on hold. 3. When you’re connected to the second party, tap . 4. To end the conference call, tap . Note: If one of the people you called hangs up, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
2. Tap the option you want to configure: • Tap Phone ringtone to select the ringtone for incoming calls. • Check Also vibrate for calls to enable vibration when ringing. • Check Dialpad tones to play sounds when you tap the dialpad keys. Setting Options for Answering and Ending Calls 1. From the home screen, tap Settings Answer and end calls. 2. Tap the option you want to configure: • Check Power button ends call to enable ending calls by pressing the Power key.
Setting Voicemail 1. From the home screen, tap Settings Call settings. 2. Tap Voicemail to configure voicemail settings: • Tap Service to select the voicemail service provider. Your carrier is the default. • Tap Setup Voicemail number to edit the voicemail number. • Tap Sound to select the notification sound for new voicemails. • Check Vibrate to enable vibration for notification.
2. Tap an available option (Call forwarding-Unconditional, Call forwarding-Busy, Call forwarding-No reply, or Call forwarding-Not reachable) to enable it. Setting Call Waiting This option allows you to get notified of incoming calls during a call. 1. From the home screen, tap Settings Call settings Call waiting. 2. Check Call waiting to enable this feature. Note: Please contact your service provider to check whether the Call waiting feature is available. Additional Settings 1.
Setting TTY Mode Your phone is a teletypewriter (TTY) compatible device. A TTY device can allow people with hearing or speech disabilities to communicate by telephone. Simply connect the TTY device to the phone’s headset jack. Select a TTY mode for your phone to work with a TTY device, or turn TTY off. 1. From the home screen, tap Settings Accessibility TTY mode. 2. Select one of the following options. Consult your TTY device manufacturer’s manual, if necessary.
Setting Hearing Aid Compatibility Your phone supports the Hearing Aid Compatibility (HAC) function. If you use a hearing aid with a telecoil and turn on hearing aid compatibility, it will help you to hear more clearly during phone calls. 1. From the home screen, tap Settings Accessibility. 2. Check Hearing aids to turn on hearing aid compatibility. CAUTION: Do not turn on the Hearing aids option unless you use a hearing aid with a telecoil.
Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, tap the Arrow or swipe up from the bottom of the home screen, and tap Contacts. From there, you can tap the tabs at the top of the screen to quickly switch to favorite contacts or contact groups. Checking Contact Details 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Contacts CONTACTS. 2.
Setting Up Your Own Profile You can create your own name card in your phone. 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Contacts CONTACTS. 2. Tap My Info. If a profile has already been set up, tap the listing below ME. 3. Tap and edit your profile information. Tap More Fields to add more details, if you want. 4. Tap to save. Importing, Exporting, and Sharing Contacts You can import/export contacts from/to your nano-SIM card, the phone storage, or a memory card.
3. If prompted, choose to import one, multiple, or all vCard files, and then tap OK. 4. If prompted, choose the vCard file(s) you would like to import, and then tap OK. Exporting Contacts to the Nano-SIM Card 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Contacts. 2. Tap Import/Export Export to SIM card. 3. Tap the contacts you want to export, and then tap . Exporting Contacts to the Memory Card or Phone Storage 1.
Adding a Contact to Favorites 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Contacts CONTACTS. 2. Tap a contact, and then tap at the top of the screen. Removing a Contact From Favorites 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Contacts FAVORITES. 2. Tap a favorite contact, and then tap at the top of the screen. Working With Groups Viewing Your Contact Groups 1.
6. Tap . 7. If necessary, tap the field below RingTone or Notification sound to set a special ringtone for incoming calls or messages from the group members, and then tap OK. 8. Tap to save the group. Deleting a Group 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Contacts GROUPS. 2. Tap a group, and then tap Delete group. 3. Tap OK to disband the group. The contacts in the group will not be deleted. Editing a Group 1.
2. Tap and enter the contact name or other information (such as phone number) you want to search for. The contacts matched will be listed. Editing Contacts Editing Contact Details 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Contacts CONTACTS. 2. Tap a contact, and then tap . 3. Edit the contact and tap . Setting a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone. 1.
Linking Contacts As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list. 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Contacts CONTACTS. 2. Tap a contact to display the contact’s details. 3. Tap Link. 4. Tap the contact whose information you want to link with the first entry. 5. Tap .
Accounts Adding or Removing Accounts You can add multiple Google accounts and Microsoft Exchange ActiveSync® accounts. You may also add other kinds of accounts, depending on the apps installed on your phone. Adding an Account 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Accounts Add account. 2. Tap the type of account you want to add. 3. Follow the on-screen steps to enter the information about the account.
Configuring Account Sync Configuring Auto-sync Settings 1. Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings Accounts. 2. Tap Auto-sync data OK to enable or disable the auto-sync feature. • When automatic sync is turned on, changes you make to information on your phone or on the web are automatically synced with each other. • When automatic sync is turned off, you need to sync manually to collect emails, updates, or other recent information.
2. Tap the account category and then the account. The Sync settings screen appears, showing a list of information the account can sync. 3. When auto-sync is enabled, tap items to turn syncing on or off as you need. Items with syncing turned on will be kept in sync automatically. When auto-sync is disabled, tap an item in the list to sync that type of information between the phone and the web.
Email From the home screen, tap . Use Gmail to receive and send email from Microsoft Exchange ActiveSync, Gmail, Hotmail, Yahoo!®, and more. Setting Up the First Email Account 1. From the home screen, tap . 2. Tap Add an email address. 3. Select an email type and enter the email address and password. 4. Follow the on-screen instructions to finish setup. 5. When setup is complete, you can tap TAKE ME TO GMAIL to view your email inbox or Add another email address to set up another account.
4. Tap Attach file to add audio files, images, videos, and other types of files as attachments. (Options may vary by account type.) 5. Tap at the top of the screen to send the message. Notes: • If you have more than one email account added on the phone, tap the From field to select the account you want to use to send the message. • When adding multiple email addresses in the To field, put a comma after each one to separate them. • In the To field, you can tap to open the Cc and Bcc fields.
• To forward the message, tap 3. Edit your message and tap . . Marking or Flagging an Email You can mark an email as read or unread, or flag important emails with a star. While reading a message, • Tap to mark it as unread. • Tap to flag it as important. While in a message list (such as the inbox), • Tap the circle in front of the message(s) you want, and then tap to mark them as read or to mark them as unread. • Tap beside any message(s) you want to flag as important.
2. Select the account you want to add a signature to. 3. Tap Signature and enter the text. 4. Tap OK. Adding and Editing Email Accounts After setting up your first email account (see Email – Setting Up the First Email Account), you can add more email accounts and manage them separately. Adding an Email Account 1. Open Gmail and tap Settings Add account. 2. Follow the prompts to set up the account as you did with the first one. Note: You can also add accounts from the Settings menu.
Messaging From the home screen, tap . You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Setting Message Backup This device allows you to back up your messages to the AT&T cloud. When you open the Messaging app for the first time, you can tap Turn it on OK to enable backup for up to 90 days. Notes: • If you select Not now during Messaging setup, you can enable the backup function later. Open Messaging and tap Settings AT&T Messages Backup & Sync to enable it.
(You can tap to enter numbers with a dialpad.) If the phone presents a few suggestions, tap the one you want to add. • Select recipients from your contacts by tapping FREQUENTS or ALL CONTACTS and tapping a name. • To add more recipients, enter another number or contact name, or tap to select from your contacts. 3. Tap the Send message field and enter the content of your text message. 4. If you want to send a multimedia message, tap to attach a file to the message.
Adding an Attachment 1 7 2 6 3 5 4 Number Function 1 Snap a photo; it will be attached instantly. 2 Start recording a video. Tap to stop recording; the video will be attached instantly. 3 Open the mini camera viewscreen (shown) to capture a new photo or video to attach. 4 Select from photos you’ve already taken. Tap a photo thumbnail to attach it to the message. Swipe up and tap to select multiple photos.
6 Enlarge the camera viewscreen to full size. Tap and flip the device over to switch to the back camera. Tap and flip the device over to return to the front camera. 7 Select a focus area. Notes: • Swipe up on the mini viewscreen to enlarge it to full size; swipe down to return to the mini viewscreen. • You can tap at the corner of an attachment to remove it from the message. Replying to a Message Messages you receive are appended to existing threads of the same number.
Deleting Messages or Threads 1. On the Messaging screen, press and hold a thread you want to delete. If there are more threads you want to delete, tap them one by one. -orTap a thread and press and hold the message you want to delete. 2. Tap DELETE. Forwarding a Message 1. On the Messaging screen, tap the thread that has the message you want to forward. 2. Press and hold the message, and then tap . 3. Tap an existing thread, or tap to enter a recipient for the message. 4. Edit the content, if needed.
Calendar Calendar on the phone works with the web-based Google Calendar™ service for creating and managing events, meetings, and appointments. It also works with the Microsoft Exchange ActiveSync calendar once you sign in to your Exchange account on the phone. From the home screen, tap . Viewing Your Calendars and Events Selecting Visible Calendars 1. Open the Calendar app. 2. Tap Calendars to display. 3. Tap to check the calendars you want to see or uncheck the calendars you’d like to hide.
• T o quickly switch to a specific date, tap Go to, swipe horizontally to find the month you want, and then tap a day OK. Viewing Event Details In Agenda, Day, or Week view, tap an event to view its details. In Month view, tap a day to view events on that day, and then tap an event to view its details. Creating an Event 1. In any Calendar view, tap to open an event details screen for a new event. You can also tap twice on a spot in Day or Week view to add an event to that time slot. 2.
Changing Calendar Settings To change Calendar settings, open a Calendar view (Day, Week, Month, or Agenda) and tap Settings. Searching for an Event Tap Search, and then type the event in the Search field or tap to speak out the event you want to search.
Browser Use Chrome™ to view web pages and search for information. Opening the Browser 1. From the home screen, tap to launch the web browser. Note: The web browser also opens when you tap a web link – for example, in an email or a text message. 2. Tap the address box at the top of the web page. 3. Enter the address (URL) of a web page, or enter terms you want to search for. 4. Tap a URL or search suggestion, or tap on the Google Keyboard to open the web page or search results.
Downloading Files 1. Press and hold an image or a link to a file or to another web page. 2. In the menu that opens, tap Download image or Download link. The downloaded files are saved to your phone or the memory card. You can view or open them in the Downloads section of the File Manager app. Changing Browser Settings You can configure a number of settings in Chrome to customize the way you browse the web, including several that you can use to control your privacy.
Camera You can take photos and record videos. Photos and videos are stored to the phone’s internal storage or the memory card. You can copy them to your computer or access them in the Gallery app. Capturing a Photo 1. From the home screen, tap . Note: You can quickly open the Camera from any screen by double-tapping the Quick Launch button. 2. Flip the device over, and then aim the camera at the subject and make any necessary adjustments. PHOTO (automatic camera) mode is used by default. 3.
13 1 12 2 11 10 3 9 4 8 5 Number 98 6 7 Function 1 Set a time delay before the camera takes a picture after you tap the shutter icon. 2 Change the High-Dynamic Range (HDR) setting (back camera only). 3 Switch mode: VIDEO (front or back camera), PHOTO (back camera) / SELFIE (front camera), or MANUAL (back camera) / BEAUTIFY (front camera) 4 Exit the camera. 5 Select a color effect or other special effect. 6 Capture a photo.
7 Capture a LIVE photo. 8 View pictures and videos you have taken. 9 Use special photo or video camera modes: PANORAMA, MULTI EXPOSURE, TIMELAPSE, SUPER NIGHT, MAGIC SHUTTER, and SLOW MOTION. 10 Adjust the focus point and exposure. 11 Change the camera settings. 12 Switch between back and front camera. 13 Change the flash setting (back camera only). Warning! Keep a safe distance when using the flash. Do not point the flash toward the eyes of people or animals.
2. Tap MANUAL. 3. Aim the camera at the subject. You can make the following adjustments: • Drag the green circle to any area on the screen that you want to focus on. Press and hold the circle to lock the focus. • Drag the yellow square to any area on the screen where you want the camera to meter exposure to adjust the photo brightness. Press and hold the square to lock exposure.
Recording a Video You can record video clips at normal speed with the front or back camera. The back camera also allows you to record timelapse videos. 1. From the home screen, tap VIDEO to capture a normalspeed video. 2. Aim the camera at the subject and make any necessary adjustments. You can tap any area on the screen that you want the camcorder to focus on before and during recording. 3. Tap to start recording. You can tap / to pause or resume recording, or tap to save the frame as a photo. 4.
• V ideo quality: (VIDEO mode) Set the quality for your video. • Tap to capture: (SELFIE, BEAUTIFY modes) Tap on the screen to take photos. • Mirror image: (SELFIE, BEAUTIFY modes) Save the captured photo as it appears in the preview. • Selfie: (SELFIE, BEAUTIFY modes) Capture natural expressions by looking at the selfie indicator on screen.
• V olume key: (PHOTO, MANUAL, SELFIE, BEAUTIFY modes) Assign the function of the Volume key for the Camera app: Take photo, Zoom, or Volume. • Anti-banding: Set the anti-banding value to avoid stripes on the screen when you take pictures or record videos of TV or computer screens. • Save location: Change the storage location for captured photos and videos when a memory card is installed. • Help: Enable the Help icon on the viewfinder screen, or tap More to view help details.
Music Tap the Arrow or swipe up from the bottom of the home screen, and tap Play Music to play audio files stored on your phone. Play Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and more. Note: The first time you open Play Music, you can tap ADD ACCOUNT to sign in to or create a Google account, or tap SKIP to continue to the app without signing in. To sign in later, tap Settings Tap to choose account.
Downloading From the Internet You can download music from various sources, including Google Play Music (requires a Google account). Receiving via Bluetooth You can receive music files from other devices via Bluetooth (see Connecting to Networks and Devices – Connecting to Bluetooth Devices – Receiving Data via Bluetooth). Viewing Your Music Library Tap the Arrow or swipe up from the bottom of the home screen, and tap Play Music Music library.
Playing Music Tap a song in the music library to listen to it. Tap the bar at the bottom of the screen to open the following playback screen. 1 9 8 2 3 7 4 6 5 Number Function 106 1 Song, album, and artist information. Tap to go back to the music library. 2 Album artwork (if available). 3 Toggle repeat mode: repeat the current song, repeat the playlist, or turn off repeat. 4 Give the song a thumbs-up. It will be added to the automatically created Thumbs up playlist.
5 Playback control. Skip songs or pause and resume playback. Drag the slider to jump to any part of the song. 6 Give the song a thumbs-down. It will immediately be skipped. 7 Play the current playlist in shuffle mode, where tracks are played in random order. 8 View more options. 9 View the current playlist. Managing Playlists Create playlists to organize your music files into sets of songs, so that you can play the songs you like in the order you prefer.
TV Mode With TV Mode, you can quickly launch your favorite video app directly from any screen, including the lock screen, so your favorite entertainment is always right at your fingertips. Setting Up TV Mode During initial setup of your phone (see Getting Started – Setting Up Your Phone for the First Time), you will be guided through setting up TV Mode. You can change these settings later. 1. When prompted during initial setup, tap SET UP. 2.
Launching TV Mode It’s easy to quickly launch TV Mode: • Press and hold on the lock screen. • Press and hold the Quick Launch button. Note: When you launch some video apps for the first time, you may be prompted to log in to your account. Switching Between Different Apps You can change the video app launched by TV Mode at any time. 1. Swipe down from the top of the screen to open the Quick Settings, and tap . 2. Tap a video app in the list to select it, and then tap DONE.
Google Play Store From the home screen, tap . You can buy (or in some cases, rent) music, books, movies, and apps, and download them to your phone. Notes: • You must sign in to a Google account to use Google Play Store. • The content you can access in Google Play Store depends on your region and your service provider. Browsing and Searching for Apps You can browse apps by category. Tap APPS & GAMES, and then swipe to view subcategories and apps. Tap an app to learn more about it.
3. Wait for the app to be downloaded and installed automatically. Payment needs to be authorized before paid apps start downloading. After the app is successfully installed, you can find it on your phone after tapping the Arrow or swiping up from the bottom of the home screen. Managing Your Downloads After you’ve downloaded and installed an app, you can rate it, update it, and more. View Your Installed Apps 1. In the Play Store screen, tap My apps & games INSTALLED. 2.
More Apps Clock Tap the Arrow or swipe up from the bottom of the home screen, and tap Clock. The Clock app allows you to check local time in places around the world, set alarms, and use timers. Setting a New Alarm 1. Open the Clock app and tap . 2. Tap a default alarm to configure it, or tap at the bottom of the screen to create a new alarm. 3. Tap the clock to set the alarm time, and then tap OK. Notes: • To enable or disable existing alarms directly, tap the switch to the right of each alarm.
File Manager Quickly access all of your images, videos, audio clips, and other types of files on your phone and on the memory card. Tap the Arrow or swipe up from the bottom of the home screen, and tap File Manager. You can find the file you need by tapping a category, or browse folders and files by tapping Storage Space to view the phone storage or SD Card to view the memory card (if one is installed). • Tap folders and files to access stored items.
To play any saved memo: 1. Tap at the top right of the screen to see all recordings. 2. Tap the title of a memo to play it. Editing a Voice Memo You can trim a voice recording. 1. While playing a recording, tap to open the editing screen. 2. Drag (start) and (end) to trim the recording. 3. Tap to preview the trimmed recording. 4. Tap Trim to save your changes; a new file will be created. 5. You can also tap Share or Set as ringtone.
• G mail: Send and receive emails via your Gmail account or other email accounts. • Google: Use Google search or get information when you need it with the Google feed. • Maps: Find your place and find your way in the world. • Photos: Manage photos on the phone and your Google account. • Play Movies & TV: Purchase, download and watch the latest and your favorite movies and TV shows. • Play Music: Play music on the phone and from your Google account.
Settings Tap the Arrow or swipe up from the bottom of the home screen, and tap Settings. Settings contains most of the tools for customizing and configuring your device. Wireless & Networks Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections (see Connecting to Networks and Devices – Connecting to Wi-Fi). Bluetooth Turn Bluetooth on or off and configure your Bluetooth connections (see Connecting to Networks and Devices – Connecting to Bluetooth Devices).
You can check how much data has been used during the time cycle you set, set a mobile data limit and warning, see what apps have been using mobile data, or restrict background data for individual apps. Note: The data usage is measured by your phone, and your carrier’s data usage accounting may differ. Airplane Mode Tap More Airplane mode to enable or disable this feature. When Airplane mode is on, Wi-Fi and cellular connections are turned off.
NFC Tap More, and then tap the NFC switch to turn this feature on or off. When NFC is on, you can exchange data with another NFC-enabled device when they touch each other or are in close proximity. (See Connecting to Networks and Devices – Using NFC.) Android Beam Tap More Android Beam, and then tap the switch to turn this feature on or off. (NFC must be enabled.
Quick Launch Button By default, pressing and holding the Quick Launch button launches TV Mode. You can change the following settings: • Double-tap for Camera: Enable or disable double-tapping the Quick Launch button to open the Camera app. • Long press: Select the app that is launched when you press and hold the Quick Launch button. Gestures Configure options for controlling your device with gestures.
• W allpaper: Select a background image for the home screen and/or the lock screen. • Theme: Select a theme for the device. • Sleep: Set the length of time of inactivity before the screen turns off automatically. • Screen saver: Manage the Screen saver function. When this feature is enabled, photos or animations will be displayed as a screensaver. • Ambient display: Tap to enable/disable this feature, which causes the screen to wake when you receive notifications.
Sound Adjust different types of volume (see Personalizing – Adjusting Volumes), manage Dolby Atmos and Headset HiFi settings, select notification mode (see Personalizing – Switching to Silent or Vibration Mode), enable vibration when a call is answered, manage Do not disturb settings (see Personalizing – Using Do Not Disturb Mode), set ringtone, notification, and alarm sounds (see Personalizing – Changing the Ringtone and Notification Sound), or select system sounds (see Personalizing – Turning System Sound
Storage Check memory information for your external memory card and internal storage. You can choose the default location for new data, such as downloaded files and captured photos. • Save location: Select the default location for new data, such as files downloaded, photos captured, and voice recorded. • Device storage: Tap Phone Used space to get a detailed breakdown of space usage by type. Tap a data type to see more information or delete the files you do not need.
Tap & Pay (This menu is visible only when NFC is enabled.) You can tap and pay with your phone at merchants that accept contactless payments. (See Connecting to Networks and Devices – Using NFC – Using Tap and Pay.) Flashlight Turn the flashlight function on or off. When on, the flash on the front of the device lights up. Caution: For your safety, do not look directly into the light.
attery saving: Use only Wi-Fi and mobile networks to get B your approximate location. This will drain less power from your battery than using GPS. • Device only: Use GPS to pinpoint your location. In the Location menu, tap Google Location History or Google Location Sharing to configure Google location options (Google account required). • Security • S creen lock: Lock the screen with long press, pattern, PIN, or password (see Personalizing – Protecting Your Phone With Screen Locks).
• • • • • • • • • • • Note: Put all your confidential passwords in a safe place for future use. If you enter the wrong SIM PIN more times than allowed, your nano-SIM card will be locked and you cannot access the mobile phone network. Contact your operator for a PIN Unlock Key (PUK) to restore the nano-SIM card. Make passwords visible: Display passwords as you enter them. Device administrators: View or deactivate apps you have authorized to be device administrators.
Google Manage settings for Google apps and services that are installed on your device. Languages & Input • L anguages: Select a language for your system. • Spell checker: Enable Google Spell Checker to check for spelling errors when entering text, and change its settings. • Personal dictionary: Add new words to the phone’s dictionary or remove words from the dictionary. The words you add are used for spelling check and word suggestion. • Keyboard and input methods: Configure text input settings.
– D efault language status: Check whether the text-to-speech output feature supports the current system language. • Pointer speed: Select how fast the pointer/mouse should scroll when you connect the phone to a trackpad or mouse accessory. Backup & Reset • B ack up my data: Back up app data, Wi-Fi passwords, and other settings to Google servers after you sign in to your Google account. • Backup account: Set the Google account that data is backed up to.
Printing Manage printer plug-ins installed from the Play Store or your printer manufacturer. AT&T Software Update Check for available software updates for your device. About Phone View phone status, legal information, and other information. You can also tap Additional system updates Storage card updates to install updates from update packages copied to the storage card.
Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution The network signal is too weak at your current location (for Move to a location where the example, in a basement or near network signal can be properly a tall building), because wireless received.
Problem Battery not charging Possible causes Possible solution The battery or battery charger is damaged. Contact the dealer. The phone’s temperature is below 32°F (0°C) or higher than 113°F (45°C). Adjust the battery charging environment to avoid extremes of temperature. Poor contact between the battery and charger. Check all connectors to make sure all connections have been properly made. The standby time is related to your service provider system configuration.
Problem Nano-SIM card error Unable to connect to the network Possible causes Possible solution The nano-SIM card has malfunctioned or is damaged. Take the nano-SIM card to your service provider for testing. The nano-SIM card is inserted improperly. Insert the nano-SIM card properly. Debris is on the nano-SIM card contacts. Use a soft, dry cloth to clean the nano-SIM card contacts. The nano-SIM card is invalid. Contact your service provider.
For Your Safety General Safety Don’t make or receive phone calls while driving. Never text while driving. Keep your phone at least 10 mm (0.4 in.) away from your ear or body while making calls. Small parts may cause choking. 132 Don’t use at gas stations. Your phone may produce a bright or flashing light. Don’t dispose of your phone in a fire. Your phone can produce a loud sound. To prevent possible hearing damage, do not listen at high volume levels for long periods.
FCC RF Exposure Information (SAR) This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States. During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with the separation of 10 mm (0.4 in.).
For this device, the highest reported SAR value for usage against the head is 1.05 W/kg, for usage near the body is 1.20 W/kg. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement. SAR compliance for body-worn operation is based on a separation distance of 10 mm (0.4 in.) between the unit and the human body.
the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna.
Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless phones to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label located on the box. The ratings are not guarantees.
Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Your phone meets the M4/T4 level rating. Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. For more information about FCC Hearing Aid Compatibility, please go to http://www.fcc.gov/cgb/dro.
• A lways treat your phone and its accessories with care, and keep it in a clean and dust-free place. • Keep the screen and camera lens clean. An unclean screen or camera lens may slow down the phone’s reaction to your operations or lower image quality. • Clean the device and its accessories with a soft material such as a cleaning cloth for eyeglass lenses. Do not use alcohol or other corrosive substances for cleaning or allow them to get inside.
Small Children Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the phone. Your phone contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard. Demagnetization To avoid the risk of demagnetization, do not allow electronic devices or magnetic media to be near your phone for a long time.
Seizures/Blackouts The phone can produce a bright or flashing light. A small percentage of people may be susceptible to blackouts or seizures (even if they have never had one before) when exposed to flashing lights or light patterns, such as when playing games or watching video. If you have experienced seizures or blackouts or have a family history of such occurrences, please consult a physician.
Phone Heating Your phone may become warm during charging and during normal use. Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit in the battery terminals. Never puncture the surface of the battery with sharp objects. Connection to a Car Seek professional advice when connecting a phone interface to the vehicle electrical system.
• D o not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. • Only use the battery for the system for which it is specified. • Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725.
Radio Frequency Interference General Statement on Interference Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15 cm (6 in.) be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this, use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket.
Aircraft Power off your wireless device whenever you are instructed to do so by airport or airline staff. Consult the airline staff about the use of wireless devices on board the aircraft. If your device offers airplane mode, this must be enabled prior to boarding an aircraft.
Warranty ZTE offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship for a period that expires two years from the date of sale of the Product to you, provided that you are the original end user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller. Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product.
b) Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to moisture, dampness or corrosive environments, unauthorized modifications, unauthorized repair, neglect, rough handling, abuse, accident, alteration, improper installation, incorrect voltage application, food or liquid spillage, acts of God. c) Normal wear and tear.
OR CONSEQUENTIAL LOSS OR DAMAGE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ZTE’S LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CAUSED BY DEFECT OF PRODUCT IN MATERIAL, DESIGN, AND WORKMANSHIP. How to Get Warranty Service To obtain warranty service, please call 1-800-617-5065.
Specifications Handset specifications are shown in the following table: Operating system Android™ 7.1.2 (Nougat) Network frequency Dimensions LTE: B2/B4/B5/B12/B29/B30/B66 HSPA: 850/1900/AWS GSM/EDGE: 850/900/1800/1900 Qualcomm MSM8996 Pro Quad-core 2.15 GHz 5.94" (H) x 2.82" (W) x 0.48" (D) Weight 8.1 oz. Display Dual 5.
Notes NOTES 149
