User manual

130
Problem Possible causes Possible solution
Battery not
charging
The battery or battery charger
is damaged.
Contact the dealer.
The phone’s temperature is
below 32°F (0°C) or higher than
113°F (45°C).
Adjust the battery charging
environment to avoid extremes
of temperature.
Poor contact between the
battery and charger.
Check all connectors to make
sure all connections have been
properly made.
Shortened
standby
time
The standby time is related to
your service provider system
conguration. The same phone
used with dierent service
providers’ systems will not
provide exactly the same length
of standby time.
If you are located in an area
where signal is weak, temporarily
power o the phone.
The battery is depleted. In high-
temperature environments,
battery life will be shortened.
Contact the dealer to change
the battery.
If you are not able to connect
to the network, the phone will
continue to send out signals
as it attempts to locate a base
station. Doing so consumes
battery power and will
consequently shorten standby
time.
Change your location to one
where the network is accessible,
or temporarily turn o your
phone.
Cannot
turn your
phone on
Battery power has been
depleted.
Recharge the phone’s battery.
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