User manual

193
Problem
Possible causes
Possible solution
Unable to
connect to
the
network
The nano-SIM card
is invalid.
Contact your service
provider.
You are not within
the network’s
service area.
Check the service
area with your
service provider.
Poor signal.
Move to an open
space, or if you are
inside a building,
move closer to a
window.
Cannot
answer
incoming
calls
You have activated
the Call blocking
feature.
Disable this
feature.See Phone
calls – Adjusting
your call settings –
Blocking calls.
Cannot
make
outgoing
calls
You have activated
the Fixed
DialingNumbers
feature.
Disable this feature.
See Phone calls –
Adjusting your call
settings –
Configuring call
settings.