Operation Manual

10 11
You may be asked for your SIM Card number when you reach our
Global Customer Support Team. Refer to your device User Guide for
information on locating the SIM Card on your device. The SIM Card
number will be printed on it. As an alternative, your device’s user
guide may explain how to find the SIM Card number via the menu of
your device.
SIM Card Number
NOTE: Included in this Global Literature Kit is a Verizon Wireless Global Support Calling Card
with instructions and toll-free access numbers to dial from abroad using a Verizon Wireless
phone or any phone.
2. From the main screen of VZAccess Manager†, locate the signal
strength indicator positioned in the bottom-left corner of the
application. If the device is receiving a weak signal or is not receiving
a signal at all, move the device to a location where it receives a
stronger signal.
† For VZAccess Manager Information, including Installation and Setup, Using
VZAccess Manager and preferences, please refer to the Interactive “How To” Simulator at
support.vzw.com/swf/vzaccess7/simulator.htm
GLOBAL CUSTOMER SUPPORT
Verizon Wireless offers 24/7 Customer Support while you are
traveling abroad. If you need toll-free Customer Service assistance
or Technical Support for your device, dial:
While on a GSM Network
≠
Dial [phone]
While on a CDMA Network
≠
Dial the exit code for the country from which you are calling
≠
Dial 1-908-559-4899
GSM_Guide_102x87_NHS_V2_F.indd 10-11 7/12/11 4:47 PM