Operation Manual

12
Symptoms
Possible Problems/ Solutions
• Please wait 1~2 minutes for the router to initialize.
• Check your service indicators.
The download or upload speed is very slow.
The speed is dependent on signal strength. Check your
signal strength and network type.
I cannot visit the Configuration Page.
• Enter the correct address. The default address is
http://192.168.0.1.
• Only use one network adapter in your PC.
• Do not use any proxy server.
I cannot establish the Wi-Fi connection between my device
and the client.
• Make sure the Wi-Fi function is active.
• Refresh network list and select the correct SSID.
• Check the IP address to make sure your client can
obtain an IP address automatically in the Internet
protocol (TCP/IP) properties.
• Type the correct network key (Wi-Fi password)
when you connect to the device.
Others
Symptoms
Possible Problems/ Solutions
The 3G/4G signal indicator is always blinking or does not
light.
• This indicates poor reception. Try moving the device
to another location near the window.
About the password
• For the Wi-Fi connection password, please check the
label on the device.
• The default password of the CPE Configuration Page
is admin.
• If you changed the password and forgot the new
password, you need to restore the device to the factory
default settings.
For more assistance, please:
• Send email to [e-mail]
• Visit www.ztedevices.com