Rogers Rocket Hub MF275R User Guide 1
LEGAL INFORMATION Copyright © 2015 ZTE CORPORATION. All rights reserved. No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation. The manual is published by ZTE Corporation. We reserve the right to make modifications on print errors or update specifications without prior notice. Version No. : R1.
Contents Getting Started........................................................ 6 Appearance...................................................................6 Indicators.......................................................................8 Installation Guide................................................. 10 Installing the micro-SIM Card and battery................... 10 Connecting Your Device.............................................. 11 Switching on Your Device...................................
Call Forwarding...........................................................24 Voicemail............................................................... 27 Setup...........................................................................27 Message Waiting.........................................................27 Retrieving Messages................................................... 28 WebUI Configuration............................................ 28 Accessing the Configuration Page..........................
Data Limit Settings......................................................59 SMS........................................................................ 61 Operating Messages in Native.................................... 61 Operating Messages in micro-SIM Card..................... 62 Configuring Messages................................................ 63 Warning and Notice.............................................. 63 Safety Precautions......................................................
Getting Started The device operates on the 4G/LTE networks and supports voice and data service.
1. SIM Card slot Insert your micro-SIM Card. 2. Reset button Reset your device. 3. External antenna connector To strengthen signal. 4. WPS button To activate the WPS function. 5. Phone Standard RJ11 connector for the telephone. 6. LAN Ethernet connector to computer. 7. Power Socket Connector to the external power supply. 8. Power Switch Turn your device on or off. 9. Indicators Indicate the status of your device.
Indicators Indicator State Power Green steady Description AC power present Off Voicemail No AC power Green blinking New voicemail waiting Off Battery No new voicemail Green steady More than 50% discharging (charger not present) Green blinking More than 50% charging (charger present) Yellow steady 20%-50% discharging (charger not present) Yellow blinking 20%-50% charging (charger present) Red steady Less than 20% discharging(charger not present) Red blinking Less than 20% charging (charg
Wi-Fi Green steady Wi-Fi on Active data connection or FOTA Blinking Off Wi-Fi off Connected to the LTE network Green steady Green blinking Roaming (LTE network) Network Connected to the 4G network Yellow steady Yellow blinking Roaming (4G network) No service, limited service, searching for network, no SIM Card or other abnormal status Red steady Signal Strength Green steady Strong signal Yellow steady Weak signal No service, limited service, or searching for signal Red steady 9
Installation Guide Installing the micro-SIM Card and battery 1. Slide the back cover and remove it 2. Insert the battery.
3. Install the SIM Card. WARNING! • • Switch off your device before installing or replacing the micro-SIM card. Your device only supports the micro-SIM Card. To avoid damaging the device, please use the card that comes installed or included in the box with the device. Connecting Your Device Please refer to the below picture before connecting to your device. If you want to use the mobile network to connect to the Internet or use your land line phone, you will need to insert your micro-SIM card first.
Switching on Your Device Press and hold the Power Switch to get started. Make sure that the phone is on the hook before you power on. NOTE: Do not put anything on the top of the device. Do not lay devices to overlap each other during usage. About micro-SIM Card Avoid handling the micro-SIM card unnecessarily. Hold the card by the edges to prevent static damage. Keep the micro-SIM card away from electrical and magnetic appliances.
If you cannot get service, make sure that: • You are in an area which has network coverage. • You are using the correct micro-SIM card. Internet Access Configuring Your PC The following procedure describes how to configure the Internet Protocol in the Windows 7 operating system for Wi-Fi connection. 1. Right-click Network and select Properties.
2. Select Change adapter settings. 3. Right-click Wireless Network Connection and select Properties.
4. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
5. Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK.
Wireless Connection If you want to use Wi-Fi to connect to your device, please refer to the following steps. 1. Make sure that the Wi-Fi is enabled. Please check the Wi-Fi Setting on the WebUI Configuration page or check the Wi-Fi indicator 17 .
2. Use your normal Wi-Fi application on the client to search for the available wireless networks. NOTE: Please set the client to obtain an IP address automatically, and the client will get an IP address like “192.168.0.100”.
3. Select the SSID of your device, and then click Connect. NOTE: Please check the label on your device to get the default SSID.
4. Input the password, and then click OK. NOTE: You may need to input a password for Wi-Fi connection. Please check the label on your device to get the default password. 5. Wait a moment, and then the client will connect to your device successfully. If you want to use WPS function to enable a Wi-Fi connection, please: 1. Power on your device, and enable the Wi-Fi function on your device. 2. Enable WPS function. Please check the WPS Setting on the WebUI Configuration page.
3. Press the WPS button on your device to start Wi-Fi Protected Setup authentication process. 4. Enable the WPS function on your client to respond this authentication process. 5. Follow the system prompts on your client to finish the connection. Accessing the Internet After the client is connected to your device successfully, you can access the Internet in the Automatic or Manual mode. The default mode is Automatic.
NOTE: If you want to modify the detailed parameters of your device, please log in the WebUI configuration page by visiting http://192.168.0.1 or http://rogers.rockethub. The default password is admin. Calling Making a Call Using a phone connected to your device, place and receive calls as you normally would. The device supports both cordless and corded phone dialing methods. Note: Make sure to dial the 10-digit phone number, including area code.
When the second party answers, press the Flash (or Talk) key again to complete the three-way connection. If the second party does not answer, press the Flash (or Talk) key to end the connection and return to the first party. Note: If your phone does not have a Flash (or Talk) key, use the off-hook mechanism supported by your phone instead. Call Waiting Press *43# or #43# to enable or disable Call Waiting features. You will hear two tones if someone calls while you are already on a call.
Notes: • • Your device comes with standard three-way calling and call waiting. Operation of these features will vary depending on your home phone equipment. If your phone does not have a Flash (or Talk) key, then use the off-hook mechanism supported by your phone. Call Forwarding With Call Forwarding you can forward calls to another phone number. Always forward 1. Press *21* on your connected phone. 2. Dial the 10-digit number to which you wish to forward your calls. 3. Press “#” key.
Note: To un-forward calls, press #21#, please wait for 3 seconds and until you hear a confirmation tone for the un-forwarding to complete before hanging up. Forward when busy 1. Press *67* on your connected phone. 2. Dial the 10-digit number to which you wish to forward your calls. 3. Press “#” key. 4. Wait for 3 seconds and until you hear a confirmation tone for the forwarding to complete before hanging up. Note: Press #67# to un-forward calls. Forward when unanswered 1.
Note: [DelaySec] represents the duration in seconds before the call will forward. (Example: *61*1234567890**10# forwards your calls to the phone number 123-456-7890, if you don't answer the calls for 10 seconds.) 4. Wait for 3 seconds and until you hear a confirmation tone for the forwarding to complete before hanging up. Note: Press #61# to un-forward calls. Forward when unreachable 1. Press *62* on your connected phone. 2. Dial the 10-digit number to which you wish to forward your calls. 3.
Voicemail Your device comes with standard wireless voicemail. Follow the steps below to set up and use your voicemail. Setup Dial 1 on any home phone connected to your device and wait for four seconds to connect to your wireless voicemail. Simply follow the voice prompts to complete setup. Message Waiting There are two indicators for a new message waiting: 1) the voicemail indicator ; and 2) an intermittent dial tone. The voicemail indicator on your device flashes when a voicemail message is waiting.
Retrieving Messages To retrieve voice messages, dial 1 on any home phone connected to your device and wait for four seconds to connect to your wireless voicemail box. Simply follow the voice prompts to listen to and manage your messages. (Alternately, you may dial your 10-digit home phone number to access your voicemail box.) WebUI Configuration Accessing the Configuration Page 1. Make sure the connection between your devices is correct. 2.
3. The login page will appear as follows.
Login In the WebUI Configuration page, select the desired language and input the password (the default Password is admin). Click Login to proceed. When you log in, the following interface appears: The interface is divided into three parts. Related functions can be executed by operation in the related areas. • Index area: Show the configuration list for your device. • Content area: Show the detailed configuration. • System information area: Show the system status and different kinds of tips.
Settings Do not modify any settings unless instructed by your service provider. Please disconnect the device from the network before changing the settings. Network Settings Connection Mode Select Settings > Network Settings > Connection Mode. You can set the WAN connection mode here. The default mode is Automatic. NOTE: • To change the current settings, please disconnect from the network first.
• After changing the connection mode to Manual, you need to go to the Home page and click Connect to connect to the Internet. Network Selection Select Settings > Network Settings > Network Selection. You can set the device to search network automatically. Automatic: The device will search for the available network automatically. • 4G Only: The device searches for 4G network only. Click Apply to confirm your configuration. • NOTE: To change the current settings, please disconnect from the network first.
APN Setting Select Settings > Network Settings > APN. The APN parameters are shown in the following figure. Set as default: Click to set current profile as the default profile.
1. Select Manual mode in the figure above. 2. Click Add New to access the following figure.
3. Enter the related parameters (please see following table), and then click Apply to add a new profile. Parameter Function Mode If a fixed APN is provided by your service provider, select Manual APN. Otherwise, please select Auto APN, and the device will automatically obtain parameters. Profile Shows the profile. Profile Name Type the profile name. APN Type the APN string.
User Name User name is used to obtain authentication from the ISP when the connection is established. Password Password is used to obtain authentication from the ISP when the connection is established. NOTES: • • The Profile Name and APN are mandatory, others are optional. If the Authentication is set to NONE, you don’t need to set the User Name and Password.
Wi-Fi Settings Basic Settings Select Settings > Wi-Fi Settings > 2.4GHz / 5.0GHz, the wireless network basic parameters are shown in the following figure.
• • • • • 2.4GHz SSID Switch: Enable or disable 2.4GHz SSID function. Network Name (SSID): Service Set Identifier (SSID). Enter a string less than 32 characters as the name for your wireless local area network (WLAN). Broadcast Network Name (SSID): Disable or Enable (Default) this function. If Enable is selected, the device broadcasts the SSID, and other devices can search and connect to it. When you select Disable, other devices cannot search out the SSID.
Mode • Description OPEN Authentication and encryption won't be performed. There are risks that private info will be intercepted or network will be used by unauthorized individuals. WPA2(AES)-PSK It is the securer version of WPA with implementation of the 802.11i standard. WPA-PSK/WPA2PSK Apply both the WPA-PSK and WPA2-PSK scheme. Pass Phrase: Set the password for your wireless local area network.
NOTE: Your device has two Wi-Fi SSIDs, select Settings > WiFi Settings > 2.4GHz / 5.0GHz, and you can set the band selection, network mode, channel bandwidth and other WiFi advanced settings. Black List Select Setting > Wi-Fi Settings > Black List, the Black List page is shown in the following figure. All the clients connected to your device are shown in the Device Information area. Click Block behind the device you want to block and then it will be added to the black list.
WPS Select Settings > Wi-Fi Settings > WPS, You can enable Wi-Fi Protected Setup (WPS) by PIN (PIN code) or PBC (push-button) mode, the two modes are described below: • • PIN: Enter the client PIN. PBC: Press the WPS button of the device or select PBC, and then click Apply. Press the WPS button on the client wireless adapter within two minutes, and the negotiation process will be established. NOTE: Your device has two WPS selections to configure the two Wi-Fi SSIDs.
Device Settings Account Management Select Settings > Device Settings > Account Management, and the administrator settings information is shown in the following figure. You can change the administrator’s password. Click Apply to confirm your configuration. SIM PIN Management Select Settings > Device Settings > SIM PIN Management and the PIN management is shown in the following figure.
PIN Status: Shows the current PIN status and allows you to select PIN status. • Current PIN: Type the PIN code. If you select Change PIN, the modification parameters are shown in the following figure: • Type the old PIN code, and then type the new PIN code twice. Click Apply to confirm your configuration.
NOTES: • • • If you enter the incorrect PIN three times the micro-SIM card will be blocked. When you manage your PIN code, you need to disconnect the Internet first. After changingthe PIN code, you don’t need to input the PIN code again. It is required after the device restarted. Reset Select Settings > Device Settings > Reset, click Reset to set all the settings to their factory default values, and then the device will restart automatically.
Restart Select Settings > Device Settings > Restart, click Restart to restart your device manually. SNTP Select Settings > Device Settings > SNTP and then you can set the device’s time manually or set the device to obtain time from SNTP server automatically. The default time set mode is SNTP auto Synchronization.
Current Local Time: Shows current local time. Time Set Mode: Choose to set the time automatically or manually from the drop-down list. • SNTP server 1/2/3: Choose SNTP server from the drop-down list. • Time Zone: Choose your time zone from the dropdown list. • Daylight Saving Time: Enable or disable the Daylight Saving Time. Click Apply to confirm your configuration. To set the device’s time manually, follow the steps below. 1. Choose Manual Set Time from the Time Set Mode drop-down list. • • 2.
Update Management Select Settings > Device Settings > Update Management and the update management is shown in the following figure. If there is new update, please click Check button for checking new software immediately.
Firewall A firewall protects your connected devices against malicious incoming traffic from the Internet. The firewall cannot be disabled, but the following settings are available. Port Filtering Select Settings > Firewall > Port Filtering. The MAC/IP/ Port Filtering is shown in the following figure.
If you select Enable, the filter settings will appear as shown below: 49
• • • • • • • Default Policy: Set how to handle the packet if none of the rules matches. Accepted: Internet traffic is allowed by default. Only traffic from the selected applications will be blocked from accessing the Internet. Traffic is identified by port numbers. In particular, you need to know the port numbers and the protocol (TCP, UDP) used by outgoing traffic. Dropped: Internet traffic is blocked by default.
NOTE: Filtering rules are matched one by one, if met this provision, it will not continue to match the rules listed below. Click Apply to confirm your configuration. Click Delete to delete the rule which you selected. To add a new rule: 1. Select Enable in the Port Filtering area. 2. Click Apply. 3. Input the detail information in the MAC/IP/Port Filtering Settings area. 4. Click Apply in the MAC/IP/Port Filtering Settings area.
If you select Enable, the Virtual Server Settings will appear. • • • • IP Address: Set IP address for the virtual server. Port Range: Set port numbers for the virtual server. Protocol: Set protocol for the virtual server. Comment: Type comment for the virtual server settings.
Click Apply to confirm your configuration. Click Delete to delete the rule which you selected. To add a new rule: 1. Select Enable in the Port Forwarding area. 2. Click Apply. 3. Input the detail information in the Port Forwarding Settings area. 4. Click Apply in the Port Forwarding Settings area. URL Filtering You can set up content filter to restrict the improper content access.
Type URL address, and then click Apply to add the URL address into the filtering list. The new URL filtering item will be shown in the Current Webs URL Filters field. UPnP Universal Plug Play (UPnP) is a set of networking protocols that allows network devices, such as PC, printers, Internet gateways, Wi-Fi access points and mobile devices, to seamlessly discover each other’s presence on the network and establish functional network services for data sharing, communications, and entertainment.
DMZ The DMZ, or De-Militarized Zone, is a selected internal IP address of a device that allows full access and connectivity from outside traffic, through the firewall, to a specific internal device without being filtered or blocked by your device.
Enter the IP address of the device you want to communicate with the Internet, and then click Apply to save the settings.
IP Address: IP address for LAN interface. Subnet Mask: Subnet mask for the IP address. DHCP Server: Enable or disable DHCP Server function. • DHCP IP Pool: Allocate begin and end IP address for IP pool. • DHCP Lease Time: Define how long the leased IP address will be expired. The new IP address will be relocated after the IP address is expired. Click Apply to confirm your configuration. • • • Information This function allows you to view system information.
Device Information Select Information > Device Information and then you can view the device information.
Statistics Select Information > Statistics to view usage statistics shown in the following figure: Data Limit Settings Select Information > Data Limit Settings and then the following page is shown.
If you select Enable, the Data Limit Settings will appear. • • • Limit by: Select a way to limit the data use, by data amount or time. Monthly: Set data limit for a month. If you set the limit by data, you need to select the data unit from the dropdown list; if you set the limit by time, you need to enter the time directly. Remind me: Set a percentage to remind you when the data/time reaches the specified percentage.
SMS This function allows you to receive messages from your ISP. Operating Messages in Native You can check the messages saved in your device. Device SMS Select Messages > Device SMS to access the following figure: All the received messages saved in your device will be displayed here. Click Delete to delete the selected messages. Check the checkbox next to Delete to select all the messages saved in your device and then click Delete to delete them. Click Refresh to refresh manually.
Operating Messages in micro-SIM Card You can check the messages saved in your micro-SIM card. SIM SMS Select Messages > SIM SMS to access the following figure: All the received messages saved in the micro-SIM card will be displayed here. Click Delete to delete the selected messages. Check the checkbox next to Delete to select all the messages in micro-SIM card and then click Delete to delete them.
Configuring Messages Select Messages > SMS Settings to access the following figure. You are allowed to set the SMS centre number here. Warning and Notice Safety Precautions • • • Some electronic devices may be susceptible to electromagnetic interference. Locate the device away from TV set, radio and other electronic equipment to avoid electromagnetic interference. The device may interfere with medical devices like hearing aids and pacemakers.
• • • • • • • • Do not use your device in dangerous environments such as oil terminals or chemical factories where there are explosive gases or explosive products being processed. Please use original accessories or accessories that are authorized by ZTE. Unauthorized accessories may affect the device performance, damage the device or cause danger to you. Do not attempt to dismantle the device. There are no user serviceable parts.
• • Keep the length of the cable between the device and the phone less than 10 meters. The device is for indoor use only. Do not use the device outside. Do not connect telephone extensions which run outside of the building. These can result in lightning damage to your unit. Cleaning and Maintaining • • • • Use an antistatic cloth to clean the device. Do not use chemical or abrasive cleanser as these could damage the plastic case. Turn off your device before you clean it.
Limited Warranty • This warranty does not apply to defects or errors in the Product caused by: i. Reasonable abrasion. ii. End User’s failure to follow ZTE’s installation, operation or maintenance instructions or procedures. iii. End User ’s mishandling, misuse, negligence, or improper installation, disassembly, storage, servicing or operation of the Product. iv. Modifications or repairs not made by ZTE or a ZTEcertified individual. v.
End User shall have no right to reject or return the Product, or receive a refund for the Product from ZTE under the above-mentioned situations. • This warranty is End User’s sole remedy and ZTE’ s sole liability for defective or nonconforming items, and is in lieu of all other warranties, expressed, implied or statutory, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, unless otherwise required under the mandatory provisions of the law.
FCC Compliance This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/ TV technician for help. RF Exposure Your device contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy.
The maxim permissible exposure is defined in 47 CFR 1.1310 with 1mW/cm2. The transmitter is using external antenna that operate at 20cm or more from nearby persons. The maxim power density is 0.041mW/cm2. The FCC grant can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID: SRQ-MF275R.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
IC Radiation Exposure Statement This device complies with IC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the IC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation. Cet appareil est conforme aux limites d'exposition aux rayonnements de la IC CNR-102 définies pour un environnement non contrôlé.
Troubleshooting Internet Related Problems Problem The device cannot access the Internet at all. Recommended Action • • • Please check your configuration settings. Please wait 1~ 2 minutes for the device to initialize. Check your service indicator LED’s. The download or The speed is dependent on signal upload speeds strength. Check your signal strength are very slow. and network type. • Failing to visit the WebUI configuration page • • Enter the correct address. The default address is http://192.168.0.
Problem Recommended Action • Failing to establish a connection between your device and a client through Wi-Fi • • • Make sure the Wi-Fi function is active. Refresh network list and select the correct SSID. Check the IP address to make sure your client can obtain an IP address automatically in the Internet protocol (TCP/IP) properties. Type the correct network key (WiFi password) when you connect to the device.
Problem Recommended Action • About the password • • For the Wi-Fi connection password, please check the label on the device. The default password of the WebUI configuration page is admin. If you changed the password and forgot the new password, you need to restore the device to the factory default settings. For more assistance, please: • Send an E-mail to mobile@zte.com.cn • Visit www.ztedevice.
ZTE CORPORATION NO. 55, Hi-tech Road South, ShenZhen, P.R.China Postcode: 518057 Tel: +86-755-26779999 URL: www.ztedevice.com E-mail: mobile@zte.com.
