User Guide AT&T Wireless Internet
Welcome to AT&T Thank you for purchasing the AT&T Wireless Internet device (Model: MF279). To get the most from your new device, check out our videos and interactive tutorials at att.com/devicehowto.
ii
Contents Getting Started................................................................................................................................................................................ 1 In the Box.......................................................................................................................................................................................... 1 Getting to Know Your Device..................................................................................
Checking Your Voice and Data Usage.................................................................................................................18 Helpful Tips.................................................................................................................................................................................20 Home Answering Machines..................................................................................................................................
Firewall.......................................................................................................................................................................................... 39 Mac/IP/Port Filtering.................................................................................................................................................. 39 Port Forwarding............................................................................................................................
vi
Getting Started In the Box The package contains the following items: AT&T Wireless Internet Device Backup Battery Phone Cable (Optional) Power Cord Ethernet Cable (Optional) Also included: Let’s get started User Guide AT&T Wireless Internet AT&T Wireless Internet Quick Start User Guide 1
Getting to Know Your Device WPS* Power Signal Strength Voicemail Wi-Fi Battery Level Information (See AT&T Wireless Internet Manager on page 12.) On/Off Ethernet Antenna Port Antenna Port (Optional) (Optional) Telephone Ports Power Input * Allows WPS-enabled devices to be connected via Wi-Fi without typing a Wi-Fi password. For detailed instructions, please refer to page 16.
LED Indicators The table below describes possible states for each of the LED indicators.
How It Works The AT&T Wireless Internet device uses the AT&T cellular network to provide phone service to your cordless or corded home phone(s) and Internet access to your computer and Wi-Fi enabled devices. Place it anywhere in your home where you have a strong wireless signal. It does not require the use of a home phone wall jack, unlike traditional home phone service.
STEP 1: Set Up Your Device A Install the Backup Battery et rn te in ss le wire tt. //a in tp ht tadm L: at UR gin: Lo to n io at g win llo : fo et e rn th te In Use the to in fo rm W TAT I-XX XX t ec nn co 1. R emove the bottom of the device by pushing the entire cover in the direction of the arrow. Ports 2. Insert the backup battery. Battery 3. Replace the cover. NOTES: • The backup battery is intended for backup purposes only and may take approximately three (3) hours to fully charge.
STEP 1: Set Up Your Device (continued) B Turn On Your Device 1. Plug the power cord in to an electrical wall outlet. 2. C onnect the other end of the power cord to the Power Input port on the back of your AT&T Wireless Internet device. 3. S lide the On/Off switch to the ON position. The Power light should be solid green. On/Off C Check the Wireless Signal ait a few seconds for the Signal W Strength light to turn on, while your device connects to the cellular network.
STEP 2: Connect Your Phone A Unplug Your Phone From the Wall Jack The AT&T Wireless Internet device is not used with your home phone wall jack. NOTE: If you have a cordless phone, keep it plugged in to a power outlet. B Connect Your Phone to the Device Plug your phone in to the “Phone” port on the AT&T Wireless Internet device, using your existing phone cable or the included phone cable. NOTE: Do not plug the AT&T Wireless Internet device or your phones in to your wall jacks.
STEP 2: Connect Your Phone (continued) C Place a Test Call Place a test call from your connected home phone. Make sure to dial the 10-digit phone number, including area code. For best results, place the cordless phone base at least twelve (12) inches from the AT&T Wireless Internet device. Important Phone Tips • Voicemail is included with your service. Dial 1 to set up and access your voicemail. If you choose to use an answering machine instead, set it to fewer than four (4) rings.
STEP 3: Connect to the Internet (Requires purchase of Wireless Internet Data plan) A Select Your Internet Connection To Connect via Wi-Fi: 1. O pen the Wi-Fi network manager on your computer or Wi-Fi enabled device. 2. F ind and select the AT&T Wireless Internet Wi-Fi network name (SSID) (e.g., ATT-WI-XXXX). Wi-Fi Networks ATT-WI-XXXX Other Network Guest Wi-Fi Free Public Wi-Fi To connect via WPS, see page 16.
STEP 3: Connect to the Internet (continued) C Confirm Internet Connection Go to att.net (or your favorite website) to confirm your Internet connection. When your device is transmitting to and from the Internet, the Wi-Fi light will flicker green. Important Internet Tips • To check your data usage or manage your account, go to att.com/myatt. • To customize your device settings and view important messages about your AT&T service plan, use the AT&T Wireless Internet Manager.
Voicemail Your AT&T Wireless Internet device comes with standard wireless voicemail. Follow the steps below to set up and use your voicemail. Setup Dial 1 on any home phone connected to the AT&T Wireless Internet device, and wait four (4) seconds to be connected to your AT&T wireless voicemail. Simply follow the voice prompts to complete setup. To enable remote voicemail retrieval and for added security, be sure to create a password during setup. For more help on setting up your AT&T voicemail, go to att.
Transferring a Phone Number Transferring a landline phone number to your AT&T Wireless Internet device can take about four (4) days. Outgoing calls can be made immediately using your AT&T Wireless Internet device; however, incoming calls (including 911) will continue through your old service until the transfer is complete. Keep a phone connected to your wall jack or prior service to continue to receive incoming calls until the transfer is complete. To check the status of your transfer, visit att.com/port.
• Call Log – View incoming, outgoing, and missed calls placed to and from your AT&T Wireless Internet device. • Messages – View messages from AT&T about your service plan (see Important Messages on page 17). • Parental Controls – Control days and times a device can connect to the Internet, and limit the permitted websites. • Settings – Customize your device’s Wi-Fi and security settings (see Device Configuration on page 34).
Using Your Device Calling Making Calls Using a phone connected to your AT&T Wireless Internet device, place and receive calls as you normally would. The AT&T Wireless Internet device supports dialing with either a cordless or corded phone. NOTE: Make sure to dial the 10-digit phone number, including area code. Placing a Call on Hold While on a call, you can press the Flash (or Phone/Talk) key to put the other party on hold. Three-Way Calling Initiate a Three-Way Call 1.
• To talk with both parties at the same time, first press the 2 key and then the Flash (or Phone/Talk) key, and then press the 3 key and then the Flash (or Phone/Talk) key to merge the three calls. NOTES: • Your AT&T Wireless Internet device comes with standard call waiting and three-way calling. Operation of these features will vary depending on your home phone equipment. • If your phone does not have a Flash (or Phone/Talk) key, use the off-hook mechanism supported by your phone.
Internet Access Connect Other Devices You can simultaneously connect up to ten (10) devices per Wi-Fi network (2.4 GHz and 5 GHz), twenty (20) total, including smartphones, tablets, and laptops, to your AT&T Wireless Internet device. 1. Open the Wi-Fi network manager on your Wi-Fi enabled device. 2. Find and select the Wi-Fi network name (SSID): ATT-WI-XXXX or ATT-WI-XXXX-GUEST (guest network disabled by default). NOTE: The AT&T Wireless Internet device supports both 2.4 GHz and 5 GHz Wi-Fi networks.
Changing Wi-Fi Network Name and Password You can customize your AT&T Wireless Internet device’s Wi-Fi network name (SSID) and password using the AT&T Wireless Internet Manager. On any device that is connected to the AT&T Wireless Internet device, enter http://att.wirelessinternet directly into your browser address field. Log in using “attadmin” (or your customized login). Go to Settings Wi-Fi Basic to change your network name and Settings Wi-Fi Security to change your password.
Checking Your Voice and Data Usage You can check your voice and data plan usage for your current billing cycle by either downloading the free myAT&T™ app to your smartphone or tablet, or visiting att.com/myatt on your computer. To download the myAT&T app, go to your device’s app store, or go to att.com/myattapp from your smartphone or tablet. Data and messaging rates may apply. You will need to log in to manage your account and review usage details.
You can view your voice and data usage once you have logged in to your account. You may need to select the tab for your wireless plan and View all usage to see the usage details for your AT&T Wireless Internet device’s phone number. If you did not provide an email address for email notifications when you purchased your AT&T Wireless Internet device, you can choose to do so at att.com/myatt. Once you have logged in to your account, go to Profile and enter a valid email address.
Helpful Tips Home Answering Machines If you choose to use your home answering machine instead of the voicemail provided by your AT&T Wireless Internet device, you will need to set your answering machine to pick up calls before four (4) rings, so that it picks up before the network voicemail service. If you have a standalone answering machine, you can connect it to the second “Phone” port on the back of your AT&T Wireless Internet device.
Powering On/Off The On/Off switch is used to turn your AT&T Wireless Internet device on or off. When powered off, the AT&T Wireless Internet device will no longer send or receive calls, but it will continue to charge the backup battery if still connected to the wall outlet. To turn on your AT&T Wireless Internet device, slide the On/Off switch to the ON position. The Power light will turn solid green if connected to a power supply; it will blink green if on backup battery power.
Important Information E911 Service For emergency calls, you may have to provide your location address to the 911 operator. Power Outages The AT&T Wireless Internet device has a backup battery, for use in the event of a power outage, with talk time of approximately 150 minutes and standby time of approximately 27 hours (depending on environmental factors).
To test the condition of your backup battery, make sure the AT&T Wireless Internet device is powered on. Unplug the AT&T Wireless Internet device from the wall power outlet. If the Battery light turns red, then the backup battery may need to be replaced. If the AT&T Wireless Internet device does not remain on once unplugged from the wall power outlet, then the backup battery needs to be replaced. It is recommended that you test your backup battery charge at least once per year, and replace it if necessary.
Frequently Asked Questions What kind of phone do I need to work with the AT&T Wireless Internet device? Most standard touch-tone phones may be used. Rotary phones are not supported. Cordless phone systems provide the most flexibility and allow you to easily place additional handsets throughout your home. Cordless phone systems still need to be plugged in to a power outlet. A standard corded phone can be used if you need only one phone in your home.
Why don’t I see the name of the caller when Caller ID is displayed? The AT&T Wireless Internet device, similar to other wireless devices, supports calling number identification. However, contact names stored on your cordless home phone display for incoming calls. Can I move my AT&T Wireless Internet device and use it in another location? Yes, you can use your device anywhere in the U.S. where AT&T is authorized to provide wireless services. All you need is a power outlet and a strong AT&T wireless signal.
How many devices can I connect to my AT&T Wireless Internet device? There are two (2) phone ports to connect your phone or answering machine. For data, you can simultaneously connect up to ten (10) devices per Wi-Fi network (2.4 GHz and 5 GHz), twenty (20) total, and one (1) via Ethernet. How can I check my data speed? You can check your data speed by visiting att.com/speedtest. Will connecting additional devices affect my data speed? Yes, active use of multiple devices will decrease your data speeds.
Troubleshooting General Problem Possible Solution None of the lights are illuminated • Make sure there is AC power to the AT&T Wireless Internet device. Do not connect to an AC outlet controlled by a wall switch. • Slide the On/Off switch (on the back of the device) to the ON position. The Power light should turn solid green. Signal Strength light is solid red • Move your device to another area with sufficient network signal (three [3] to four [4] bars).
Phone Problem Possible Solution No dial tone • M ake sure there is AC power to the AT&T Wireless Internet device. Do not connect to an AC outlet controlled by a wall switch. • Make sure your AT&T Wireless Internet device is powered on. Slide the On/Off switch to the ON position. The Power light should turn solid green. • Make sure your cordless phone has power and is connected properly to the AT&T Wireless Internet device.
Phone Problem Possible Solution Poor voice quality • Use the phone cable included with the AT&T Wireless Internet device. • Make sure all connections are firmly in place. • Move your AT&T Wireless Internet device to an area with sufficient network signal (three [3] to four [4] bars). • Increase the distance between the AT&T Wireless Internet device and other electronic devices (including cordless base stations, Wi-Fi routers, and cell phones).
Phone Problem Possible Solution I hear an intermittent dial tone • You will hear an intermittent dial tone when you have a new voicemail message waiting. • Dial 1 from your home phone that is connected to the AT&T Wireless Internet device to listen to your voicemail messages. My phone doesn’t ring when a call comes in • I f you recently transferred your landline phone number, you will continue to receive incoming calls on your previous service until the transfer is complete.
Internet Problem Possible Solution Can’t access the Internet • Make sure your AT&T Wireless Internet device is powered on. Slide the On/Off switch to the ON position. The Power light should turn solid green. • For Wi-Fi: Make sure your AT&T Wireless Internet device is located in the general area of your Wi-Fi enabled device(s). Check that your device is connected to the AT&T Wireless Internet device’s Wi-Fi network (e.g., ATT-WI-XXXX) and that you are using the correct Wi-Fi password.
Internet Problem Possible Solution Download or upload speeds are slow • Check your speed at att.com/speedtest. • Check your Signal Strength light. If not three [3] to four [4] bars, choose an alternative location. • Other connected devices may be transferring a large amount of data. To view and block other connected devices, go to the AT&T Wireless Internet Manager (http://att.wirelessinternet) under Connected Devices. • A phone call in progress may slow down the data speed.
Internet Problem Possible Solution Can’t connect to my AT&T Wireless Internet device • C heck that you are connecting to your AT&T Wireless Internet Wi-Fi network name (SSID) (e.g., ATT-WI-XXXX). If connected via Ethernet, make sure the Ethernet cable is firmly attached. • Make sure you entered the correct Wi-Fi password, either the one found on the bottom of your device or your customized password, if you changed it.
Device Configuration You can manage your AT&T Wireless Internet device settings using the AT&T Wireless Internet Manager. To access this page, first connect to your AT&T Wireless Internet device and enter http://att.wirelessinternet directly into your browser address field. Log in using “attadmin” (or your customized login). Wi-Fi Settings You can manage your AT&T Wireless Internet device’s Wi-Fi Settings under Settings Wi-Fi.
• Network Mode: Indicates which mode is active for connecting via Wi-Fi. The default is 802.11 b/g/n Mixed Mode for the 2.4GHz network and 802.11 a/n/ac Mixed Mode for the 5GHz network. • Network Name (SSID): The network name (SSID) for the Wi-Fi network broadcast by your AT&T Wireless Internet device to allow Wi-Fi enabled devices to identify and connect to it. You can change the network name by typing the desired name directly into the text box and clicking Apply.
Wi-Fi: Security Security settings will apply to all connected devices. If you change these settings, existing connected devices may lose their connection. • Security Mode: Select the desired Wi-Fi security option. – W PA2-PSK is the latest and most secure method and should be used if possible. – N O ENCRYPTION allows other people to monitor your Wi-Fi traffic and use your data plan to access the Internet. If at all possible, its use should be avoided.
Wi-Fi: WPS WPS, or Wi-Fi Protected Setup, is a standard that allows easy establishment of a secure wireless home network. This feature is set to Enable by default. If you change these settings, currently connected devices may be disconnected. • WPS Switch: You may Enable or Disable WPS by selecting the desired option and clicking Apply. When enabled, the WPS Mode options will appear.
Network These settings affect the connection to the mobile (wide area) network or WAN. Network: Connections The AT&T Wireless Internet device automatically selects the optimal mobile network. • Mobile Data: You can set whether to enable or disable data access on your AT&T Wireless Internet device. • Enhanced LTE Services: Enables enhanced voice and communications over the cellular network (where available). Data charges may apply.
Firewall A firewall protects your connected devices against malicious incoming traffic from the Internet. The firewall cannot be disabled, but the following settings are available. Firewall: MAC/IP/Port Filtering You can Enable or Disable the MAC/IP/Port Filtering feature as needed to block certain Internet traffic. If this setting is enabled, you can then choose whether traffic is Accepted or Dropped by default by selecting the appropriate option as the Default Policy.
– P rotocol: Select an option (NONE/TCP/UDP/ICMP) as the traffic type you would like to filter. – D estination Port Range: The range of ports to which traffic will be filtered. Enter the beginning and end of the port range for each application. ° For a single port, enter the port number in both fields. ° For a port range, enter the beginning of the range in the first field and the end of the range in the second field. – S ource Port Range: The range of ports that traffic will be filtered from.
Firewall: DMZ The DMZ, or De-Militarized Zone, is a selected internal IP address of a device that allows full access and connectivity from outside traffic, through the firewall, to a specific internal device without being filtered or blocked by the AT&T Wireless Internet device. • DMZ Settings: You may choose to enable or disable the DMZ setting here. DMZ is set to Disable by default.
Advanced Advanced: Administrator This page allows you to change the default login (“attadmin”) used to access the AT&T Wireless Internet Manager. • Current Login: Enter the current login for the AT&T Wireless Internet Manager in this field. The default login is “attadmin”. • New Login: Enter the new login, using only letters, numbers, and standard punctuation symbols. The login must be at least four (4) characters long, but no longer than 32 characters.
Advanced: Router • IP Address: The IP address for this device, as seen from the local network. This is set to a default value. • Subnet Mask: The default value 255.255.255.0 is standard for small (class “C”) networks. • MAC Address: The MAC address is a network identifier. This read-only field displays the MAC address for the Wi-Fi interface on this device. • DHCP Server: This option is set to Enable by default. The DHCP server allocates an IP address to each connected device.
• UPnP Settings: Universal Plug and Play (UPnP) is a set of networking protocols that permits networked devices to discover each other’s presence on the network. The default value for this setting is Disable. • VPN Passthrough: This feature allows VPN client software on connected devices to connect through this device to remote VPN servers. Normally, this option should be set to Enable. • MAC-IP Bind: Select Enable to bind IP address and MAC address on your device.
Advanced: Time/Date • Current Local Time: Displays the current date and time on the device. • Time Set Mode: Set how the device determines local time. Select from the following options: – M anual Set Time: Selecting this option will allow you to manually set the Month, Day, Year, Hour, Minute, and AM/PM parameters for your local time.
Specifications Dimensions 6.30" (W) × 6.30" (D) × 1.30" (H) Weight 15.87 oz. (including backup battery) Backup Battery 3,000 mAh Talk Time Up to 150 minutes Standby Time Up to 27 hours NOTE: Actual talk and standby time may vary with the actual environment.
Safety Information • Some electronic devices may be susceptible to electromagnetic interference. Locate the router away from TV set, radio and other electronic equipment to avoid electromagnetic interference. • The router may interfere with medical devices like hearing aids and pacemakers. Consult a physician or the manufacturer of the medical device before using the router. • Please keep yourself at least eight (8) inches away from the router.
Radio Frequency (RF) Energy This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government: The exposure standard for wireless mobile devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.
FCC Regulations This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
CTIA • Do not disassemble or open, crush, bend or deform, puncture or shred. • Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. • Only use the battery for the system for which it is specified. • Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725.
Warranty ZTE offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship for a period that expires one (1) year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller. Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product.
LIMITED WARRANTY TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST ZTE AND ZTE’S SOLE AND EXCLUSIVE LIABILITY IN RESPECT OF DEFECTS IN PRODUCT. HOWEVER, THIS LIMITED WARRANTY SHALL NOT EXCLUDE NOR LIMIT ANY OF YOUR LEGAL (STATUTORY) RIGHTS UNDER THE APPLICABLE NATIONAL LAWS.
53
54
The AT&T Wireless Internet device is a mobile device. It may be used in the U.S. with home phone equipment, computers, and other Wi-Fi compatible devices. For emergency calls, you may have to provide your location address to the 911 operator. The AT&T Wireless Internet device has a backup battery in the event of a power outage. However, a cordless phone connected to the AT&T Wireless Internet device will not operate (including 911) during a power outage.
