Operation Manual

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15.115.1

15.1

Troubleshooting and FAQ’sTroubleshooting and FAQ’s

Troubleshooting and FAQ’s

Please check the manual thoroughly before contacting your service provider

SymptomSymptom

Symptom

No incoming ringNo incoming ring

No incoming ring

or alarm toneor alarm tone

or alarm tone

(No) keytones when(No) keytones when

(No) keytones when

pressing keyspressing keys

pressing keys

How do I extend the in-How do I extend the in-

How do I extend the in-

coming ring time?coming ring time?

coming ring time?

A phone number cannotA phone number cannot

A phone number cannot

be dialledbe dialled

be dialled

Short messages cannotShort messages cannot

Short messages cannot

be sent or receivedbe sent or received

be sent or received

MMS messages cannotMMS messages cannot

MMS messages cannot

be sent or receivedbe sent or received

be sent or received

How do I switch off Pre-How do I switch off Pre-

How do I switch off Pre-

dictive Text?dictive Text?

dictive Text?

I cannot connect toI cannot connect to

I cannot connect to

FOXTEL or BigPondFOXTEL or BigPond

FOXTEL or BigPond

SolutionSolution

Solution

Check the ring tone and ring volume settings under Profiles

Check the handset is not muted (Long press the

# key# key

# key)

Check the key tone settings in the current profile.

See 7.1 Change the Profiles

This is not a handset setting. Please contact your Service Provider to ex-

tend the ringing time.

Check for network coverage

Check whether any call restrictions are set. See 5.15 Call Barring

See Text Message Settings and check the SMS centre number is

correct. Contact your service provider for more details.

Your subscription does not include data services. Check with your ser-

vice provider.

The

# key# key

# key is used to toggle between different modes.

See Chapter 6 for details.

Your subscription is not provisioned for data services. Check with your

service provider.