User guide
About This Guide Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2019 ZTE CORPORATION All rights reserved. No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.
Disclaimer ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software. Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software. Trademarks ZTE, Blade, and the ZTE logos are trademarks of ZTE Corporation. Android is a trademark of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.
Contents Getting Started ............................................... 9 Getting to Know Your Phone ............................................ 9 Key Functions ....................................................................... 11 Installing the nano-SIM Card (Included) and a microSDXC Card (Not Included)..................................... 12 Installing the Battery ......................................................... 15 Charging the Battery .....................................................
Setting the Home Screen Transition Effect ................ 29 Changing the Screen Brightness ................................... 29 Protecting Your Phone With Screen Locks ................. 30 Protecting Your Phone With Screen Pinning ............. 31 Knowing the Basics ...................................... 33 Monitoring the Phone Status ......................................... 33 Managing Notifications .................................................... 34 Managing Shortcuts and Widgets ...............
Phone Calls ................................................... 60 Placing and Ending Voice Calls....................................... 60 Answering or Rejecting Voice Calls .............................. 61 Using Real-Time Text (RTT) .............................................. 63 Working With the Call History ........................................ 65 Calling Your Contacts......................................................... 67 Checking Voicemail ...................................................
Email .............................................................. 89 Setting Up the First Email Account ............................... 89 Checking Your Emails ........................................................ 90 Responding to an Email .................................................... 90 Writing and Sending an Email ........................................ 92 Adding and Editing Email Accounts ............................. 93 Changing General Email Settings .................................
Gallery ......................................................... 110 Opening Gallery ................................................................110 Working With Albums .....................................................110 Working With Pictures .....................................................112 Retouching Your Pictures ...............................................114 Making a GIF or a Collage ..............................................115 Playing Videos ...................................
Downloads ..........................................................................130 File Manager .......................................................................130 Google Apps .......................................................................131 Settings ....................................................... 133 Network & Internet ...........................................................133 Connected Devices ..........................................................
Getting Started Getting to Know Your Phone Front camera Indicator light Earpiece/ Speaker Volume key Touch screen Power key Microphone 9
Headset jack Back camera Flash Charging/ micro-USB jack 10
Key Functions Key Function Power key (Home key) (Recent apps key) (Back key) Volume key Press and hold to turn airplane mode on or off, restart, or power off. Press to switch your phone to sleep mode or wake up your phone. Touch to return to the home screen from any application or screen. Touch and hold to use the Google Assistant. Touch to see recently used applications. Double-tap to switch between the two most recent applications. Touch to go to the previous screen.
Installing the nano-SIM Card (Included) and a microSDXC Card (Not Included) NOTE: Your phone will come with the nano-SIM card already installed. WARNING! To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service provider. 1. Place your fingernail in the cut-out at the bottom left of the back cover, and pop the cover off the phone.
2. Hold the nano-SIM card and the optional microSDXC card with the cut corners oriented as shown and slide them into the card slots. nano-SIM card microSDXC card NOTE: Some applications may require a microSDXC card to work normally and/or may store data on the card. Therefore, it is recommended that you keep a microSDXC card installed and not remove or replace it randomly. 3. Replace the cover over the back of the phone, and then press down along the edges to secure. Make sure there is no gaps around.
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Installing the Battery 1. Place your fingernail in the cut-out at the bottom left of the back cover, and pop the cover off the phone. 2. Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment. Gently push down on the battery until it clicks into place. 3. Replace the cover over the back of the phone, and then press down along the edges to secure. Make sure there is no gaps around.
Charging the Battery Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible. WARNING! Use only ZTE-approved chargers and USB cables. The use of unapproved accessories could damage your phone or cause the battery to explode. 1. Connect the adapter to the charging jack. 2. Connect the charger to a standard AC power outlet.
3. Disconnect the charger when the battery is fully charged. NOTE: If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 20 minutes. Contact customer service if you still cannot power on the phone after prolonged charging. Powering Your Phone On/Off Press and hold the Power key to turn on your phone. To turn it off, press and hold the Power key to open the options menu and touch > .
Locking/Unlocking the Screen and Keys Your phone allows you to quickly lock the screen and keys (put the phone to Sleep mode) when not in use and also to turn the screen back on and unlock it when you need it. Lock the Screen and Keys To quickly turn the screen off and lock the keys, press the Power key. NOTE: To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle.
Unlock the Screen and Keys 1. Press the Power key to turn the screen on. 2. Swipe up on the screen. - or Swipe away from at the bottom right of the screen to open the Camera app. - or Swipe away from Google Assistant. at the bottom left to use the - or Double-tap a notification to open the related app.
Getting to Know the Home Screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding shortcuts, folders, widgets, and more.
Extended Home Screen Panels Your home screen is extendable, providing more space for shortcuts, widgets, and more. Add a few extended home screen panels and you can swipe left or right to switch between panels. You can also remove some panels or adjust their order. NOTE: Swipe right on the left-most panel to use the Google app. To add a new home screen panel: 1. Touch and hold an empty area of the home screen. 2. Swipe left on the home screen thumbnails and touch . To delete a home screen panel: 1.
To adjust the order of a home screen panel: 1. Touch and hold an empty area of the home screen. 2. Touch and hold a home screen thumbnail and drag it left or right to the place you need. NOTE: Touch at the top of a home screen thumbnail to set it as the main home screen.
Personalizing Changing the System Language 1. Swipe up on the home screen and touch Settings > System > Languages & input > Languages. 2. Touch and hold the language you need and drag it to the top to switch to that language. To add a system language, touch Add a language and then the language you need. Setting the Date and Time 1. Swipe up on the home screen and touch Settings > System > Date & time. 2. Set the date, time, time zone, and time format.
zone to set the correct time zone. To adjust the time format, touch to turn on/off Use 24-hour format or Automatic 24-hour format. Changing the Ringtone, Notification Sound, and Alarm Sound You can customize the default ringtone for incoming calls, the default notification sound, and the default alarm sound. 1. Swipe up on the home screen and touch Settings > Sound > Advanced. 2. Touch Phone ringtone, Default notification sound, or Default alarm sound. 3.
When selecting ringtones, touch Add ringtone to select an audio file in your phone or microSDXC card. Turning System Sounds On/Off 1. Swipe up on the home screen and touch Settings > Sound > Advanced. 2. In the Other sounds and vibration section, touch the switches beside each option to turn it on or off. Adjusting Volumes 1. Swipe up on the home screen and touch Settings > Sound. 2.
Switching to Silent or Vibration Mode You can set the phone to silent or vibration mode by using one of the following methods. NOTE: Silent and vibration modes will not silence your alarms. Press the Volume key and touch or to switch the phone to vibration or silent mode. NOTE: Press the Volume key and touch sound. to restore Swipe up on the home screen and touch Settings > Sound > Notification mode and select Vibrate or Mute to switch to vibration or silent mode. NOTE: Select Ring to restore sound.
Using Do Not Disturb Mode You can limit interruptions with Do Not Disturb mode. This mode silences your phone so that it doesn’t make sounds or vibrate when you don’t want it to. Turn on Do Not Disturb Mode 1. Swipe down from the top of the screen with two fingers to access the Quick Settings panel. 2. Swipe left and right to find the “Do not disturb” icon and touch it. Set Do Not Disturb Mode 1. Swipe up on the home screen and touch Settings > Sound > Do Not Disturb. 2.
Messages, events & reminders: When Do Not Disturb is on, messages, reminders, and events will be muted, except for the items you allow. Duration: Turn off Do Not Disturb automatically, manually, or set the duration each time you turn on Do Not Disturb mode. Turn on automatically: Use rules to turn on/off Do Not Disturb automatically. Touch an existing rule to set or use it, or touch Add rule to create new rules.
NOTE: You can also set the wallpaper by opening the Settings app and selecting Display > Wallpaper. Setting the Theme 1. Touch and hold an empty place on the home screen. 2. Touch HOME SETTINGS > Themes. 3. Touch a theme to select it. Setting the Home Screen Transition Effect 1. Touch and hold an empty place on the home screen. 2. Touch HOME SETTINGS > Home screen effect. 3. Pick an effect along the bottom and the phone will demonstrate how it works.
Protecting Your Phone With Screen Locks You can protect your phone by creating a screen lock. When it is enabled, you can swipe up on the lock screen, and then draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys. 1. Swipe up on the home screen and touch Settings > Security & location > Screen lock. 2. Touch None, Swipe, Pattern, PIN, or Password. Touch None to disable screen lock protection.
4. For Pattern, PIN, or Password, select how you want notifications and their contents to show when the phone is locked, and then touch DONE. NOTE: Remember the pattern, PIN, or password you set. Otherwise, you will have to upgrade the phone software to use the phone (see Upgrading the Phone Software). Protecting Your Phone With Screen Pinning You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information. Turn On Screen Pinning 1.
Pin a Screen 1. Ensure that screen pinning is turned on. 2. Touch the Recent apps key to view recent apps. If the app you want to keep in view is not in recent apps, open it first. 3. Swipe left and right to find the app card. Then touch the app icon at the top of the card and select Pin. Unpin the Screen 1. To unpin the screen and return to normal use, touch and hold both the Back key and the Recent apps key. 2.
Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see.
Speaker on Phone microphone off Location service active Wired headset connected Managing Notifications The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see.
New Wi-Fi network detected Downloading/sending data Song playing USB tethering on Open/Close the Notification Panel Notifications report the arrival of new messages, calendar events, and alarms, as well as ongoing events. You can open the notification panel to view the details of notifications. To open the notification panel, swipe your finger down on the home screen or from the top of the screen. To close the notification panel, swipe your finger up on the screen or touch the Back key.
Slide down with one finger to expand certain notifications. You can also swipe two fingers vertically or pinch-zoom to expand or collapse certain notifications, or touch to expand or collapse certain notifications and bundled notifications. To remove a notification, swipe it left or right. If you want to handle it later, swipe slightly and touch to set the snooze time. To remove all notifications, touch CLEAR ALL below all the notifications.
To turn on or off settings quickly: From the Quick Settings panel, touch a tile to turn its feature on or off. Touch and hold certain tiles to access more settings options. For example, touch and hold the Wi-Fi tile to open Wi-Fi settings. To customize the quick settings panel: You can add, remove or rearrange the tiles on the Quick Settings panel. Touch below the panel and do one of the following: Touch and hold a tile and drag it to the position you want.
Managing Shortcuts and Widgets Add Shortcuts and Widgets 1. To add a shortcut, swipe up on the home screen. To add a widget, touch and hold an empty area of the home screen and select WIDGETS. 2. Slide to browse the available applications or widgets. 3. Touch and hold a widget or an application icon and drag it to a home screen panel. NOTE: While holding the shortcut or widget, you can drag it to the right edge of the screen to create a new home screen panel and put the item on it.
Adjust Widget Size 1. Touch and hold a widget on the home screen and then release it. 2. An outline appears around the widget. Drag the outline to resize the widget. NOTE: Not all widgets can be resized. Organizing With Folders You can create folders on the home screen and add several shortcuts to a folder. You can move or remove folders the same way as moving or removing shortcuts. 1. On the home screen, touch and hold the shortcut you want to add into a folder. 2.
NOTES: To remove a shortcut from a folder, touch the folder to open it. Touch and hold the shortcut and drag it to the home screen. Touch the folder and then touch the name field to rename the folder. Rearranging the Primary Shortcuts The home screen includes a customizable primary shortcuts area near the bottom above the navigation bar. You can keep up to five items in the primary shortcuts area visible from all home screens. Drag shortcuts or folders in or out of the area to rearrange them.
Cut or copy: Select the text you want to manipulate. Then touch Cut or Copy to cut or copy the text to the clipboard. Replace text with the clipboard text: Select the text you want to replace. Then touch Paste. Insert clipboard text in the text field: Touch the tab below the cursor. Then touch Paste. Opening and Switching Apps Open an App 1. Swipe up on the home screen 2. Swipe up or down on the screen and touch an app to open it.
Switch Between Recently Opened Apps 1. Touch the Recent apps key. The apps you’ve used recently are displayed as a series of cards. Slide left and right to see all the cards. 2. Touch a card to open that app. NOTES: You can swipe a card up to remove it from the screen, which will free up running memory on the phone. Touch CLEAR ALL to remove all cards. Touch the Recent apps key twice to switch to the most recent app you used.
3. Touch the second app among the recent app cards or touch the Home key and swipe up to select the second app. To turn off split-screen mode, drag the middle of the border between the two apps to the top or bottom of the screen. The expanding app will be kept in full screen. Uninstalling or Disabling an Application 1. Swipe up on the home screen. 2. Touch and hold an application icon and drag it to or at the top of the screen. 3. Touch OK to uninstall or disable the app.
Connecting to Networks and Devices Connecting to Mobile Networks Control Mobile Data Use 1. Swipe up on the home screen and touch Settings > Network & internet > Mobile network. 2. Touch the Mobile data switch to enable or disable mobile data use, or the Data roaming access switch to enable or disable data service when roaming. NOTE: Data roaming may incur significant roaming charges. Select Preferred Network Type 1.
Set Access Point Names To connect to the Internet you can use the default Access Point Names (APN). And if you want to add a new APN, please contact the service provider to get the necessary information. 1. Swipe up on the home screen and touch Settings > Network & internet > Mobile network. 2. Touch Advanced > Access Point Names and then touch > New APN. 3. Touch each item to enter the information you get from your service provider. 4. Touch > Save to complete.
Connecting to Wi-Fi® Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 300 feet (100 meters), depending on the Wi-Fi router and your surroundings. Turn Wi-Fi On and Connect to a Wi-Fi Network 1. Swipe up on the home screen and touch Settings > Network & internet > Wi-Fi. 2. Slide the Use Wi-Fi switch to the On position to turn on Wi-Fi. 3. Touch a network name to connect to it. 4. If the network is secured, enter the password and touch CONNECT.
Get Notified of Open Networks 1. Swipe up on the home screen and touch Settings > Network & internet > Wi-Fi. 2. Touch Wi-Fi preferences. 3. Slide the Wi-Fi notification switch to the On position. When Wi-Fi is on, you receive notifications in the status bar when your phone detects an open Wi-Fi network. Switch off this option to turn off notifications. Add a Wi-Fi Network You can add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network when you are out of range.
Forget a Wi-Fi Network You can make your phone forget about the details of a Wi-Fi network that you added—for example, if you don’t want the phone to connect to it automatically or if it is a network that you no longer use. 1. Swipe up on the home screen and touch Settings > Network & internet > Wi-Fi. 2. Touch Saved networks. 3. Touch the Wi-Fi network name and then touch FORGET. Connecting to Bluetooth Devices Bluetooth is a short-range wireless communication technology.
3. Touch Device name. 4. Edit the name and touch RENAME. Pair With Another Bluetooth Device 1. Swipe up on the home screen and touch Settings > Connected devices > Pair new device. Your phone automatically turns Bluetooth on and scans for and displays the IDs of all available Bluetooth devices in range. 2. Touch the device you want to pair with. 3. If necessary, confirm that the Bluetooth passkeys are the same between the two devices and touch PAIR. Alternatively, enter a Bluetooth passkey and touch PAIR.
Forget a Bluetooth Device You can make your phone forget its pairing connection with another Bluetooth device. To connect to the device again, you need to search for it and enter or confirm a passkey again. 1. Swipe up on the home screen and touch Settings > Connected devices. 2. Ensure that Bluetooth is turned on and touch Previously connected devices. 3. In the list of paired devices, touch Bluetooth device you want to forget. beside the 4. Touch FORGET > FORGET DEVICE. Send Data via Bluetooth 1.
Receive Data via Bluetooth 1. Turn Bluetooth on before trying to receive data via Bluetooth. 2. Touch ACCEPT to start receiving the data. If necessary, swipe down on the status bar, and touch ACCEPT on the Bluetooth sharing notification. Depending on your storage setting and whether a microSDXC card is installed, received files are stored automatically in a dedicated folder (bluetooth, for instance). You can access them with the File Manager app.
Connect Your Phone to a Computer via USB 1. Connect your phone to the PC with a USB cable. 2. On the window opened, touch ALLOW to transfer files, DENY to charge the phone, or Other USB options to choose one of the following options: MTP (File Transfer): Transfer files between the phone and the computer. PTP: Transfer photos or files if MTP mode is not supported by the computer. Charge this device: Charge your phone via USB.
Using the microSDXC Card as Portable or Device Storage You can use your microSDXC card as portable storage when there's already content such as your media and other files so that you don't lose them. If your microSDXC card is new or doesn't have content you want to keep, you can also set it up as an extension of the device storage, and this requires formatting that prevents the microSDXC card from working with other devices.
To remove the microSDXC card from your phone: If you need to remove the microSDXC card used as portable storage while the phone is on, you must unmount it first. 1. Swipe up on the home screen and touch Settings > Storage. 2. Touch next to the microSDXC card name in the Portable storage section. 3. When the screen prompts the card is safely ejected, you can remove it from the phone. To erase and format the microSDXC card: 1. Swipe up on the home screen and touch Settings > Storage. 2.
Set Up the microSDXC Card as Device Storage If your microSDXC card is new or doesn't have content you want to keep, you can format the card and use it as part of the device storage. If you move the microSDXC card to another device, it’ll be formatted before it can be used. 1. Swipe up on the home screen and touch Settings > Storage. 2. Touch the microSDXC card name in the Portable storage section. 3. Touch Format as internal > FORMAT SD CARD.
To move data between the phone and the microSDXC card: With the microSDXC card as part of the device storage, you can move your photos, files and other data between the phone and the card any time. 1. Swipe up on the home screen and touch Settings > Storage. 2. To move data from the phone to the microSDXC card, touch the microSDXC card name; to move data from the card to the phone, touch Internal shared storage. 3. Touch > Migrate data. 4. Touch Move content. 5. If prompted, touch Done.
To remove the microSDXC card from your phone: If you need to remove the microSDXC card used as device storage while the phone is on, you must unmount it first. 1. Swipe up on the home screen and touch Settings > Storage. 2. Touch your microSDXC card name below Device Storage. 3. Touch > Eject. NOTE: Before ejecting the card, ensure that you have moved data and apps to the phone. 4. Touch EJECT. 5. When the screen prompts the card is safely ejected, you can remove it from the phone.
To reformat the microSDXC card as portable storage: If you no longer want to use your microSDXC card as device storage, you can reformat the card as portable storage. NOTE: Before the formatting, ensure that you have moved data and apps to the phone. 1. Swipe up on the home screen and touch Settings > Storage. 2. Touch your microSDXC card name below Device Storage. 3. Touch > Format as portable. 4. Touch FORMAT. 5. Touch Done.
Sharing Mobile Data Through Tethering If your computer can obtain an Internet connection via USB cable or Bluetooth, you can configure your phone to share its mobile data connection with your computer. NOTE: You cannot transfer files between your phone and your computer when the phone is USB tethered. 1. Swipe up on the home screen and touch Settings > Network & internet > Hotspot & tethering. 2. Touch USB tethering or Bluetooth tethering.
Phone Calls You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually touch it to dial. Placing and Ending Voice Calls Place a Voice Call by Dialing 1. From the home screen, touch > . 2. Enter the phone number or the contact name with the dialpad. Touch to delete incorrect digits/letters.
NOTES: To make an international call, touch and hold the 0 key to enter the plus (+) symbol. Next, enter the country code followed by the city/area code and then the phone number. To redial the last call you made, open the dialpad, touch and touch again. End a Call During a call, touch on the screen. Answering or Rejecting Voice Calls When you receive a voice call, the incoming call screen opens, displaying the Caller ID or the information about the caller that you've entered in the Contacts app.
NOTES: To silence the ringer before answering the call, press the Volume key or the Power key. For instructions on answering a call with RTT, see Answer an RTT Call. Reject a Voice Call To reject an incoming voice call: If the phone screen is active, touch DECLINE to reject the call, or touch MESSAGE to reject the call and send a message to the caller.
Using Real-Time Text (RTT) Your phone supports Real-Time Text. If you or person on the other end of the line has a hearing or speech impairment, you can use RTT on top of a voice call for a real-time conversation. NOTES: You can use RTT only when the phone is connected to the 4G LTE network or a Wi-Fi network (with Wi-Fi calling enabled). Text conversation will be on pause when the RTT call is on hold. Some RTT features and settings may not be supported under or across different networks.
the calls. See Switch From Voice-only Calls to RTT Calls. Always visible: In this mode, you may set the default mode for outgoing calls. 3. When RTT operation mode is set as Always visible, touch RTT on Outgoing Call to set the default mode for outgoing calls. You can choose to place all outgoing calls as RTT calls automatically or choose manually each time before placing the call. Place an RTT Call When the RTT operation mode is set as Always visible, you can place an RTT call directly. 1.
NOTE: This feature may not work under or across different networks. If the RTT operation mode is set as Always visible, you can choose to answer incoming voice-only calls as RTT calls by touching RTT ANSWER (when the screen is unlocked) or swiping from (when the screen is locked) at the bottom right. Switch From Voice-only Calls to RTT Calls During a voice-only call, touch to start an RTT conversation. The voice conversation will not be affected.
Place a Call From the Call History 1. Open the call history. 2. Touch a number for more options about the call, or touch beside it to call back. NOTE: You can touch MISSED, INCOMING, or OUTGOING to filter the records by call type. Save a Call History Number to a Contact 1. Open the call history. 2. Touch the number. 3. To add the number to an existing contact, touch Add to a contact and select a contact in the list. To add a new contact, touch Create new contact. 4.
Take Other Actions on a Call History Entry 1. Open the call history. 2. Touch a number and then touch Call details to view more call information. While viewing the call details, you can: Touch Delete to delete the entry. Touch Edit number before call to edit the number in the dialer before calling it. Touch Copy number to copy the phone number to the clipboard. NOTE: You can touch > Clear call history in the call history screen to delete all history records. Calling Your Contacts 1.
Checking Voicemail If you have set the phone to divert calls to voicemail, callers can leave voicemail messages when they cannot reach you. Here’s how to check the messages they left. 1. From the home screen, touch > . 2. Touch and hold the 1 key in the dialer. If prompted, enter your voicemail password. 3. Follow the voice prompts to listen to and manage your voicemail messages. NOTE: See Set Voicemail for how to set your voicemail service. For detailed information, please contact the service provider.
Touch to mute or unmute your microphone. Touch to turn the speakerphone on or off. Touch to switch from voice-only calls to RTT (Real-Time Text) calls. NOTE: RTT only works on 4G LTE network. Touch > Swap or the held call near the top of the screen to put the caller you are speaking to on hold, and switch to the other call that has been put on hold. Touch to merge the separate calls into a single conference call.
Managing Multi-party Calls When the three-way call feature is available, you can switch between two calls or set up a conference call. NOTES: Options and interface will vary. The three-way call feature needs network support and may result in additional charges. Please contact your service provider for more information. Three-way call feature is not available when you have an ongoing RTT call.
Swipe down to reject the second call. Swipe from to reject the second call and select a preset text message or write one to send to the caller. To switch between two calls: If the second call is an incoming call, touch the held call near the top of the screen. > Swap or Set Up a Conference Call With this feature, you can talk to two people at the same time. 1. Place the first call. 2. Once you have established the connection, touch and dial the second number. 3.
Adjusting Your Call Settings You can configure a number of settings for the Phone application. NOTE: Some call options are displayed only when these features are available, and some features require network support and may result in additional charges. Please contact your service provider for more information. Set Contact Display Options You can set the order of the contacts displayed in the Contacts tab of the Phone app. 1. From the home screen, touch Display options. > > Settings > 2.
incoming call notification. Touch Also vibrate for calls to enable/disable vibration for incoming call notification. Touch Keypad tones to play/mute sounds when you touch the dialpad keys. Set Options for Answering and Ending Calls When enabled, the options allow you to end a call by pressing the Power key or make the phone vibrate when a call is answered. 1. From the home screen, touch Answer and end calls. > > Settings > 2. Touch Power button ends call or Vibrate when call is answered.
2. Touch a speed dial entry. 3. Touch a contact from the contact list. Edit Quick Response to Rejected Callers 1. From the home screen, touch Quick responses. > > Settings > > > Settings > 2. Touch a text message to edit it. 3. Touch OK to save the message. Set Wi-Fi Calling 1. From the home screen, touch Call settings > Wi-Fi calling. 2. Touch the Wi-Fi Calling switch to enable/disable this feature.
Block Certain Numbers The call blocking feature allows you to forbid calls and messages from certain numbers. 1. From the home screen, touch Blocked numbers. > > Settings > 2. Touch ADD A NUMBER. 3. Enter a phone number or touch from the contact list. to select one 4. Touch BLOCK. NOTE: To unblock a number, touch and touch UNBLOCK. next to the number Set Voicemail 1. From the home screen, touch > > Settings. 2. Touch Voicemail > Advanced Settings to configure voicemail settings.
Set TTY Mode Your phone is a TTY compatible device. A TTY device can allow people who have hearing or speech disabilities to communicate by telephone. Simply connect the TTY device to the phone’s headset jack. Without a 4G LTE network, you can select a TTY mode for your phone to work with a TTY device, or turn TTY off. 1. From the home screen, touch Accessibility > TTY mode. > > Settings > 2. Select one of the following options. Consult your teletypewriter manufacturer’s manual if necessary.
Set Real-Time Text (RTT) Options When you are connected to the 4G LTE network or a Wi-Fi network (with Wi-Fi calling enabled), from the home screen, touch > > Settings > Accessibility > Real Time Text (RTT) call to set RTT options. For details, see Set Up RTT Work Mode. Set Hearing Aids Your phone supports HAC (Hearing Aid Compatibility) function.
Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, swipe up on the home screen and touch Contacts. Checking Contact Details 1. Swipe up on the home screen and touch Contacts. 2. Scroll through the list to view all your contacts. 3. Touch a contact to view its details. Adding a New Contact 1. Swipe up on the home screen and touch Contacts. 2. Touch to add a new contact. 3.
Importing, Exporting, and Sharing Contacts You can import/export contacts from/to the phone storage or a microSDXC card. This is especially useful when you need to transfer contacts between different devices. You can also quickly share your contacts using Bluetooth, Email, Gmail, Google Drive, Message+, or Messages. Import Contacts From the microSDXC Card or Phone Storage 1. Swipe up on the home screen and touch Contacts. 2. Touch > Settings > Import > .vcf file. 3.
Export Contacts to the microSDXC Card or Phone Storage 1. Swipe up on the home screen and touch Contacts. 2. Touch > Settings > Export > Export to .vcf file. 3. The phone will prompt you with the name of the vCard file. You can change the default name or touch to change the directory that the file will be saved to. 4. Touch SAVE to create the file. Share Contacts 1. Swipe up on the home screen and touch Contacts. 2. Touch > Settings > Export > Share all contacts. 3.
Working With Favorite Contacts You can mark contacts as favorite to put them at the top of the contacts list. Add a Contact to Favorites 1. Swipe up on the home screen and touch Contacts. 2. Touch a contact and then touch the screen. at the top of Remove a Contact From Favorites 1. Swipe up on the home screen and touch Contacts. 2. Touch a favorite contact and then touch 81 .
Managing Contacts With Labels View Your Contact Labels 1. Swipe up on the home screen and touch Contacts. 2. Touch to view existing contact labels in the Labels section. 3. Touch a label to view contacts with that label. NOTE: To send a message or an email to all contacts with the label, touch the label and touch > Send message / Send email. Or touch the label and touch > Multiselect, check the contacts you need, and touch > Send message / Send email. Set Up a New Label 1.
Delete a Label 1. Swipe up on the home screen and touch Contacts. 2. Touch 3. Touch and then touch a label. > Delete label. 4. Touch OK. The contacts themselves will not be deleted. Edit a Label 1. Swipe up on the home screen and touch Contacts. 2. Touch 3. Touch and then touch a label. > Remove contacts or Rename label. 4. Touch to remove the corresponding contact from the label, or edit the label name and touch OK. Searching for a Contact 1. Swipe up on the home screen and touch Contacts. 2.
Editing Contacts Edit Contact Details 1. Swipe up on the home screen and touch Contacts. 2. Touch a contact and then touch . 3. Edit the contact and touch SAVE. Set a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone. 1. Swipe up on the home screen and touch Contacts. 2. Touch a contact you want to set a ringtone for, and then touch > More fields > Default ringtone. 3. Select a ringtone you like and touch OK. 4. Touch SAVE.
Link Contacts If there are duplicate entries for the same person in your contacts, you can merge all the separate information of a contact into one entry in the Contacts list. 1. Swipe up on the home screen and touch Contacts. 2. Touch and hold a contact to select it. 3. Touch to select the duplicate contact(s). 4. Touch > Link. 5. Touch LINK to confirm. All selected contacts are merged into one entry in the contacts list.
Web Accounts Adding or Removing Accounts You can add multiple Google accounts, Microsoft Exchange ActiveSync® accounts, and other kinds of accounts, depending on the apps installed on your phone. Add an Account 1. Swipe up on the home screen and touch Settings > Accounts > Add account. 2. Touch the type of account you want to add. 3. Follow the on-screen steps to enter the information about the account. Most accounts require a username and password, but the details may vary.
1. Swipe up on the home screen and touch Settings > Accounts. 2. Touch the account you’d like to remove. 3. Touch REMOVE ACCOUNT > REMOVE ACCOUNT. Configuring Account Sync Configure Auto Sync Setting 1. Swipe up on the home screen and touch Settings > Accounts. 2. Touch Automatically sync data to enable or disable automatic sync. 3. Touch OK. When automatic sync is turned on, changes you make to information on your phone or on the web are automatically synced with each other.
Sync Manually 1. Swipe up on the home screen and touch Settings > Accounts. 2. Touch the account you want to sync. 3. Touch Account sync > > Sync now. Change an Account’s Sync Settings 1. Swipe up on the home screen and touch Settings > Accounts. 2. Touch the account. 3. Touch Account sync. The Account sync screen appears, showing a list of information the account can sync. 4. When auto sync data is enabled, switch items on or off as you need.
Email Swipe up on the home screen and touch Email. Use it to read and send emails from Microsoft Exchange ActiveSync, Gmail, Yahoo!®, AOL, and more. Setting Up the First Email Account 1. When you open Email for the first time, touch an email server and then enter your email address and password. 2. Touch NEXT to let the phone retrieve the network parameters automatically. NOTE: You can also enter these details manually by touching MANUAL SETUP or if automatic setup fails. 3.
Checking Your Emails Your phone can automatically check for new emails at the interval you set when setting up the account. You can also check new emails manually by dragging down on the message list. Touch LOAD MORE at the bottom of the email list to download earlier messages. You can adjust how often your account downloads new emails. From your inbox, touch > Settings > name of the account > Sync settings > Sync frequency. Touch an option to select it.
Mark an Email as Unread You can return a read email to the unread state—for example, to remind yourself to read it again later. You can also mark a batch of emails as unread. While reading a message, touch While in a message list (for instance, the inbox), touch the sender icon on the left and then touch . > Mark unread. Delete an Email You can delete an email from its folder. You can also delete a batch of emails.
Writing and Sending an Email 1. Open your email Inbox and touch . NOTE: If you have more than one email account added on the phone, touch the From field to select the account you want to use for sending the message. 2. Enter a contact name or email address in the To field. Separate each recipient with a space. You can also touch + to select recipients from your contacts or history.
Adding and Editing Email Accounts Add an Email Account After setting up your first email account (see Setting Up the First Email Account), you can add more email accounts and manage them separately. 1. Open the Email app. 2. Touch > Settings > Add account. 3. Set up the account as you did with the first one. Edit an Email Account You can change a number of settings for an account. The options you can configure depend on the type of account. 1. Open the Email app. 2.
Remove an Email Account 1. Open the Email app. 2. Touch > Settings and touch the account you want to remove. 3. Touch Remove account from this device > OK. Changing General Email Settings General settings apply to all email accounts you add. 1. Open the Email app. 2. Touch > Settings > General settings. 3. Make the changes you want and touch Back key when you finish.
Message+ Two apps, Message+ and Messaging, are preloaded on your phone that allow you to send text messages (SMS) and multimedia messages (MMS). You can set either of them as the default message app in Settings > Apps & notifications > Default apps > SMS app. Opening the Conversations Screen Touch on the home screen. The Conversations screen opens, where you can create a new message, search for messages, or open an existing conversation. Touch message.
Sending a Message 1. On the Conversations screen, touch . 2. Add recipients in one of the following ways. Manually enter the recipient’s number or the contact name. If the phone presents a few suggestions, touch the one you want to add. Select recipients from your RECENT CONTACTS. To add more recipients, touch your contacts.
NOTES: You can also include email addresses as recipients for multimedia messages. Do not add any attachment if you want to send a text message. Otherwise, you may be charged for a multimedia message. Replying to a Message Messages you receive are appended to existing conversations of the same number. If the new message comes from a new number, a new conversation is created. 1. On the Conversations screen, touch the conversation that has the message you want to reply to. 2.
Forwarding a Message 1. On the Conversations screen, touch the conversation that has the message(s) you want to forward. 2. Touch and hold one message you want to forward, and then touch Forward Message. 3. If there are more messages you want to forward, touch them and touch . 4. Touch the conversation you’d like to forward the message(s) to. 5. Touch at the bottom right. Deleting Messages or Conversations Delete a Message in a Conversation 1. On the Conversations screen, touch a conversation. 2.
Delete Message Conversations 1. On the Conversations screen, touch the icon in front of the conversation you want to delete. 2. If there are more conversations you want to delete, touch the icons one by one. 3. Touch > Delete to delete the entire conversations.
Web Browser Use Chrome to view web pages and search for information. Opening the Browser Touch on the home screen to launch the web browser. The browser also opens when you touch a web link—for example, in an email or a text message. 1. Open the Chrome app. 2. Touch the address box at the top. 3. Enter the address (URL) of a web page, or enter terms you want to search for. 4. Touch a URL or search suggestion or touch the enter key on the keyboard to open the web page or search results.
Using Multiple Browser Tabs You can open several web pages at the same time (one page in each tab) and switch between them freely. Open a New Browser Tab Touch > New tab / New incognito tab. A new browser window opens Switch Between Browser Tabs 1. Touch the icon. The number in the icon indicates the number of currently active browser windows. Opened web pages will be listed. Swipe up and down to see them all. 2. Touch a thumbnail to switch to that tab. NOTE: Swipe a thumbnail horizontally or touch tab.
Downloading Files 1. Touch and hold an image or a link to a file or to another web page. 2. In the menu that opens, touch Download image or Download link. The downloaded files are saved to your phone or the microSDXC card. You can view or open them by touching > Downloads in Chrome.
Camera You can take photos and record videos. Photos and videos are stored on the microSDXC card, if you have installed one, or to the phone’s internal storage. You can copy them to your computer or access them in the Gallery app. Capturing a Photo 1. Touch the Home key > . 2. Aim the camera at the subject and make any necessary adjustment. PHOTO (auto camera) mode is used by default.
Number Function 1 Change the camera settings. 2 View pictures and videos you have taken. 3. Capture a photo. 4 Switch between the front and back cameras.
5 Switch among the default PHOTO mode, VIDEO mode, MANUAL mode, and TIMELAPSE mode. 6 Select a filter. 7 Change the flash setting (back camera only). 3. Lightly touch to take the picture. WARNING! Keep a safe distance when using the flash. Do not point the flash toward the eyes of people or animals. NOTE: You can pinch or spread your fingers on the screen to zoom in or zoom out before taking a picture.
Touch the icons near the bottom of the preview area and drag the sliders to adjust ISO, exposure, white balance, and interval for taking consecutive shots. 3. Touch to take the photo. Recording a Video 1. Touch the Home key > > VIDEO. 2. Aim the camera at the subject. 3. Touch to start recording. You can also touch or to pause or resume recording, or touch to save the frame as a photo. 4. Touch to stop recording.
Customizing Camera and Video Settings Before capturing a photo or video, you can touch open the following options. to NOTE: Some camera and video options will change in different camera modes. Options in Photo Mode (Back Camera) Resolution: Set the resolution for your photo. Timer: Set a time delay before the camera takes a picture automatically after you touch the shutter icon. Composition: Show or hide the grid or golden spiral to help with balanced photo composition.
Point-and-shoot: When this feature is enabled, you can touch the viewfinder screen to take a photo. Mirror image: When enabled, allows you to capture a photo that is the same as the viewfinder preview. Volume key: Assign the function of the Volume key. Options in Video Mode (Front or Back Camera) and Timelapse Mode Video quality: Set the quality for your video. Options in Manual Mode (Back Camera) Resolution: Set the resolution for your photo.
General Options Shutter tone: Turn the shutter tone on or off. Geo-tagging: When enabled, store the location data in your captured photos and videos. Anti-banding: Set the anti-banding value when you take pictures or videos of TV or computer screens to avoid stripes on the screen. Save location: Change the storage location for captured photos and videos. Help: Enable the Help icon on the viewfinder screen, or touch More to view help details.
Gallery Opening Gallery Swipe up on the home screen and touch Gallery to view your pictures and videos. Touch the PHOTOS tab to check all photos and videos captured by the camera, or touch the ALBUMS tab to check all pictures and videos on the phone organized by albums. Working With Albums View Album Contents Touch ALBUMS and then an album to view the pictures and videos it contains. Share Albums, Pictures, or Videos 1.
Delete Albums, Pictures, or Videos 1. Touch and hold an item in the ALBUMS view to select an album, or after you open an album, to select a picture or a video. 2. Touch more items that you want to delete. 3. Touch > DELETE. NOTE: Some albums cannot be deleted. Hide Albums Hidden albums are not displayed in the ALBUMS view. 1. Touch > Settings > Album filter. 2. Touch the albums that you want to hide. NOTES: The default albums such as Camera and My videos cannot be hidden.
Working With Pictures Touch a picture in an album or in the PHOTOS view to see the picture in full screen. Double-tap the picture, or pinch two fingers together or spread them apart to zoom out or in. Slide left or right to view other pictures and videos in the album.
Number Function 1 Touch to return to the album, where all its contents are displayed. 2 Share the picture. 3 Delete the picture. 4 Edit the picture. 5 View more options, such as rotate, rename, and print. 6 Add to the Favorite album. NOTES: Pinch a picture or video to make it smaller. You'll then see a filmstrip-style view of all your pictures and videos in a row. Swipe left or right to scan through them all.
Retouching Your Pictures You can edit any photos you took and some other pictures in Gallery with Photo Editor. The changed picture is saved in the same album as the original one, while the original is never affected. 1. While viewing a picture in full screen, touch the screen and touch . 2. Touch the options along the bottom of the screen to edit the picture. ROTATE Rotate or flip (mirror) the picture. CROPPING Crop the picture to different sizes. FILTER Apply filters to the picture.
4. Touch to save the new picture. NOTE: Touch in the Photo Editor screen to see the edits you have made and undo or redo them. Making a GIF or a Collage You can put together a few pictures in the same album to make an animated GIF or a collage of pictures. 1. Open the Gallery app and touch Collage maker. > GIF maker or 2. Touch an album. 3. Touch the pictures you want. You can exit the album and open other albums to add more pictures.
For GIF, you can adjust the speed, order, and size. Touch MORE to adjust each picture, and then touch MANAGE FRAME to add/remove pictures or adjust their order. For collage, touch TEMPLATE, FREE, or COLLAGE and then select a border, shading, and style. 6. When you are satisfied with the final picture, touch to save the GIF or touch to save the collage. Depending on your storage setting, the picture is saved to the picture_editor/ folder in your phone storage or your microSDXC card.
NOTE: Touch to return to the normal playback screen from picture-in-picture mode. Touch Touch to hide playback controls. to change the playback speed.
Music Swipe up on the home screen and touch Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and more. Viewing Your Music Library Open Music and touch All songs to view all your audio files or by categorized lists of artists, albums, and genres. You can also touch Favorites, Recently played, or Folders to find songs, or view all your playlists in the Playlist section.
Setting a Song as the Default Ringtone You can use your music tracks as the default ringtone for incoming calls or notifications. The special ringtones you assigned to selected contacts and the notification sound of apps that have their own notification settings will not be affected. 1. Open Music and touch All songs to see your music library. NOTE: If you are in the playback screen, touch at the top left of the screen to return to the music library. 2. Touch next to a song in any list. 3.
Playing Music Touch a song in the music library to listen to it. Touch the playback bar at the bottom of the screen to open the following playback screen. Number 1 Function Touch to go back to the music library. 2 Album artwork (if available). 3 Drag the slider to jump to any part of the song.
4 Playback control. Skip songs or pause and resume playback. 5 Turn shuffle on or off. 6 Toggle repeat mode: repeat the current song, repeat the playlist, or turn off repeat. 7 Add the song to your favorites, or remove it from favorites. 8 Touch to see the current playlist. 9 Song, album, and artist information (if available). 10 Access additional options. You can still control the music when you are not in the playback screen. In other apps, swipe down the notification panel.
Managing Playlists Create playlists to organize your music files into sets of songs, so that you can play the songs you like in the order you prefer. Touch > Add to next to a song to add it to a playlist or create a new playlist. In the Playlist section of the music library, touch a playlist to view its content. You can then touch at the top right to add more songs to the playlist, rename, or delete the playlist; touch > Remove next to a song to remove it from the playlist.
Video Player Use the Video app to manage your video library and to watch videos. Opening the Video Library Swipe up on the home screen and touch Video to view your video library. Swipe up or down to find the video you want. You can also touch > Search to search for video files, or touch , > View or Sort to change the display mode or sort the list. Playing and Controlling Videos Touch a video in the video library to play it. Touch the screen to show the playback controls.
NOTE: Touch to return to the normal playback screen from picture-in-picture mode. Touch Touch to hide playback controls. to change the playback speed. NOTES: Slide horizontally on the video to rewind or fast forward. Slide vertically on the right or left part of the screen to adjust volume or brightness, respectively. Managing Video Files Delete or Share Videos 1. In the video library, touch and hold a video. 2. Touch other videos you want to delete or share, if necessary. 3.
Trim a Video 1. Touch a video to start playing it. 2. Touch > Trim. 3. Drag the two blue tabs on the progress bar to select the portion you want to keep. You can touch to preview the selected portion. 4. Touch . The trimmed video is saved as a new video file. NOTE: Touch playing. to cancel trimming and return to video Rename a Video 1. Touch and hold the video you want to rename. 2. Touch > Rename. 3. Type the new video name and touch OK. View Details of a Video 1.
Voice Recorder Voice Recorder enables you to record and listen to voice memos. Recording a Voice Memo 1. Swipe up on the home screen and touch Voice Recorder. 2. Touch to select the audio format of the recording. 3. Touch to start recording. During recording, you can do the following: Touch or recording. to pause or continue the Touch or to add an empty tag or photo tag to the recording. 4. Touch DONE to stop recording. 5. Edit the file name and touch SAVE to save the recording.
Playing a Voice Memo 1. Touch at the top right of the screen to see all recordings. 2. Touch the title of a memo to play it. During the playing, you can touch or to add an empty tag or photo tag. NOTE: Touch View tag to check all time tags. You can touch “+” after an empty tag to add an image or text, touch an image to delete it or replace it with another image, or touch and hold a tag to delete it. Trimming a Voice Memo 1. While playing a recording, touch EDIT to open the editing screen. 2.
More Apps Calculator Swipe up on the home screen and touch Calculator to use the built-in calculator for some basic as well as advanced mathematical equations. NOTE: To see more calculator options, swipe left while holding the phone in portrait view or turn the phone to landscape view. Clock Swipe up on the home screen and touch Clock. The Clock app allows you to check local time in places around the world, set alarms, and use timers and nightstand clock. Set a New Alarm 1.
NOTES: To enable or disable existing alarms directly, touch the switches on the right side of each alarm. To change the default alarm ringtone, swipe up on the home screen and touch Settings > Sound > Advanced > Default alarm sound. Use World Time 1. Open the Clock app and touch the tab. 2. World time lets you check local times for cities around the world. Touch to add a new city.
Configure the Clock App Settings Open the clock app and touch > Settings to access options for clocks, alarms, and timers. Downloads The Downloads app keeps a record of the files you have downloaded using apps such as Chrome or Email. Swipe up on the home screen and touch Downloads. Touch a file to open it with the appropriate application. Touch and hold a file to delete or share it. Touch on the top right to sort the downloaded files by date, name, or size.
Touch and hold an item or touch > Multi-Select to access options such as copy, move, compress, share, or delete. To copy or move an item, touch and hold the item, touch > Move or Copy, navigate to a new location, and touch PASTE. Touch to create a new folder in the current directory. Touch Touch in the root directory and switch on Show local hidden files to display hidden system files and folders. to search for a file or folder by name.
Drive: Store files on Google servers for free after you sign in to your Google account. You can access them on your computers, your phones, and other devices, share them, or collaborate with others. Duo: Video chat one-on-one using Wi-Fi or mobile data. Gmail: Send and receive emails via your Gmail account or other personal email accounts. Google: Use Google search or get information when you need it with Google Assistant. Maps: Find your place and find your way in the world.
Settings Swipe up on the home screen and touch Settings. Settings contains most of the tools for customizing and configuring your phone. In some menus, you may need to touch Advanced to see all the options. Network & Internet Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections (see Connecting to Wi-Fi). Mobile Network Control mobile data use, select network types or operators, and configure access point names (see Connecting to Mobile Networks). Data Usage Check and manage mobile data use.
saver is enabled. You can also touch Unrestricted data and allow some apps to always have access to data connection even when Data saver is turned on. Touch Display in GB/MB to change the data unit displayed. Touch the Mobile data switch to turn on or off mobile data.
Airplane Mode Turn airplane mode on or off. All the phone’s radios that transmit voice or data are turned off when airplane mode is on. Call Settings Configure call options that you can also access from the Phone app by touching (next to Search contacts) > Settings > Call settings. VPN Set up and connect to virtual private networks. Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network.
Private DNS To get information from a website, your phone first asks where the website is. Private DNS is a way to help secure these questions and answers. By default, your phone uses Private DNS with all networks that can use Private DNS. We recommend keeping Private DNS turned on. Roaming State Check the roaming state of your phone. Wireless Emergency Alerts Manage options for receiving emergency alert messages. View Verizon Account Manage the subscriptions of your Verizon Account.
In the Connection preferences menu, you can also touch Printing to use the default printing service or other printer plug-ins installed from the Google Play Store or your printer manufacturer for wireless printing, or touch Chromebook to connect with your Chromebook device. Apps & Notifications App Info Touch an app to see its information and configure the available options. Notifications Touch Notifications to manage app notifications.
App Permissions Touch App permissions to check what apps have been allowed to access certain permissions. You can also change the app permissions. WARNING! Changing the app permissions may result in the app not working correctly or as originally intended. Special App Access Touch Special app access to set special access and rights of apps. Features The following features are available. Navigation keys: Change the navigation bar style for the phone.
Scheduled power On/Off: Set the day and time when the phone automatically powers on or off. Touch the switches on the right to turn the features on or off. Gesture & motion: You can control the phone with special finger gestures or by moving the phone in different ways. Touch the switches to enable each function; touch each function to view how to use it or try it out.
(see Changing the Ringtone, Notification Sound, and Alarm Sound), or select system sounds (see Turning System Sounds On/Off). Storage The Storage settings menu lets you check memory information for your microSDXC card and phone storage. You can choose the default location for new data, such as recorded voice memos. Touch Save location and select to store items in the phone storage or the installed microSDXC card.
Find My Device: Link your phone to your Google account so you can locate the device remotely and keep your data safe when the phone is lost. Security update: Check and download system updates. Screen lock: Set up a screen lock after which you must swipe on the phone, draw a pattern, or enter a PIN/password to access the phone (see Protecting Your Phone With Screen Locks). Touch options. beside Screen lock to set the following Make pattern visible: Show the pattern as you draw it.
Lock screen preferences: Set notification display preference, message, lockdown, and other options for the lock screen. Smart Lock: Keep the phone unlocked when connected to trusted devices, in trusted places, or while being held or carried. NOTE: You need to sign in to your Google account on the phone to use all the Smart Lock features. Location: Manage location services, which help your phone and apps determine your location.
NOTE: Put all your confidential passwords in a safe place for future use. If you enter the wrong SIM PIN more times than allowed, your nano-SIM card will be locked and you cannot access the mobile network. Contact your operator for a PIN Unlock Key (PUK) to restore the nano-SIM card. Encryption & credentials: Check the encryption status of your phone and set the credential storage options. Trust agents: Activate or deactivate trust agents.
Accessibility The Accessibility menu allows you to configure the system accessibility options and accessibility plug-ins on your phone, such as using Color inversion or Font size for users with sight problems. Google The Google menu lets you manage settings for Google apps and services that are installed on your device. System Languages & Input Configure options related to system language, input methods and assistance, speech input and output as well as mouse/trackpad input.
Backup Manage data backup options. To easily restore or switch devices at any time, you can enable automatic backup to Google Drive of important data. You need to sign in to your Google account to use this feature. Reset Options Reset network settings, app preferences, system settings, or the phone to factory default status. Multiple Users Manage the user accounts of your phone. You can share your phone with other people by creating additional users.
NOTE: When a guest user has finished using your phone, he/she can touch Remove guest in the Multiple users menu to delete all his/her data from your phone. About Phone View SIM status, legal information, regulatory ID, and other information. System Updates Check for system updates and install them when they become available, show update history, or use Software Upgrade Assistant installed on your computer to install updates to the phone via a USB cable (see Connecting to Your Computer via USB).
Upgrading the Phone Software There are several ways to upgrade your phone software. 1. Use the online upgrade tool for mobile terminal products. 2. Use the one-press upgrade package offered by your mobile service provider. 3. Use your PC to download and upgrade package to your microSDXC card and install it to your phone from the card. NOTE: Visit the ZTE official handset service support website ZCommunity (https://community.zteusa.
Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Poor reception Possible Causes Possible Solution The network signal is too weak at your current location (for example, in a basement or near a tall building) because wireless transmissions cannot effectively reach it.
Problem Possible Causes Possible Solution Poor network link quality on the part of your service provider. End the call and dial again. You may be switched to a betterquality network link or phone line. Poor local telephone line quality. End the call and dial again. You may be switched to a betterquality network link or phone line. Echo or noise Unable to select certain features Your service provider does not support these features, Contact your service or you have not applied for provider.
Problem Shortened standby time Possible Causes Possible Solution The standby time is related to your service provider system configuration. The same phone used with different service providers’ systems will not provide exactly the same length of standby time. If you are located in an area where signaling is weak, temporarily power off the phone. The battery is depleted. In high temperature environments, battery life will be shortened. Contact the dealer to change a new battery.
Problem nano-SIM card error Possible Causes Possible Solution The nano-SIM card has malfunctioned or is damaged. Take the nano-SIM card to your service provider for testing. The nano-SIM card is inserted improperly. Insert the nano-SIM card properly. Debris is on the nano-SIM card contacts. Use a soft, dry cloth to clean the nano-SIM card contacts. The nano-SIM card is invalid. Contact your service provider. You are not within the Unable to network’s service area.
Problem PIN Code blocked Possible Causes Possible Solution You have entered an incorrect PIN code three consecutive times. Contact your service provider. If the service provider provides the nano-SIM card’s PUK code, use the PUK code to unlock the nano-SIM card. Phone crashes, Some third-party software reboots, is not compatible with your freeze, or phone. cannot be powered on 152 Uninstall the software that may cause the problem. Upgrade the phone software. Reset the phone to factory status.
Specifications Handset specifications are shown in the following table. Operating System Android 9 (Pie) Handset standard LTE/UMTS/GSM Dimensions Approx. 137 mm x 68 mm x 10.5 mm Weight Approx. 135 g (with battery) Display 5.0” FWVGA 960x480 Camera Front 2 MP; Back 5 MP Internal memory ROM: 16 GB, RAM: 2 GB Removable memory card Supports microSDXC card up to 128 GB Battery 2050 mAh Continuous idle time Up to 143 hours Continuous talk time Up to 14 hours HAC M4/T3 Bluetooth BT 4.
