ZTE Z791 User Manual 1
About This Manual Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2014 ZTE CORPORATION All rights reserved. No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.
information on self-service and supported product models. Information on the website takes precedence. Disclaimer ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software. Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software. Trademarks ZTE and the ZTE logos are trademarks of the ZTE Corporation.
Contents Getting Started ....................................................... 11 Getting to Know Your Phone ............................................. 11 Knowing the Keys .............................................................. 13 Installing the micro-SIM Card and Battery ......................... 13 Installing the microSDHC™ Card ...................................... 15 Charging the Battery.......................................................... 16 Extending the Battery Life ................
Knowing the Basics ............................................... 30 Monitoring the Phone Status ............................................. 30 Managing Notifications ...................................................... 31 Managing Shortcuts and Widgets ...................................... 34 Organizing With Folders .................................................... 35 Rearranging the Favorites Tray ......................................... 36 Entering Text .........................................
Checking Contact Details .................................................. 69 Adding a New Contact ....................................................... 69 Importing, Exporting, and Sharing Contacts ...................... 70 Working With Favorite Contacts ........................................ 72 Working With Groups ........................................................ 73 Searching for a Contact ..................................................... 75 Editing Contacts ...............................
Messaging .............................................................. 90 Opening the Messaging Screen......................................... 90 Sending a Message ........................................................... 90 Replying to a Message ...................................................... 91 Forwarding a Message ...................................................... 92 Copying a Message ........................................................... 92 Changing Message Settings ................
Search ...................................................................105 Searching With Text ......................................................... 105 Searching by Speaking.................................................... 105 Camera ..................................................................107 Capturing a Photo ........................................................... 107 Recording a Video ........................................................... 108 Gallery .......................
Managing Video Files ...................................................... 123 Sound Recorder ................................................... 125 Recording a Voice Memo ................................................. 125 Playing a Voice Memo ..................................................... 125 More Apps ............................................................ 126 Clock ................................................................................ 126 Calculator ..........................
System ............................................................................ 143 Upgrading the Phone Software...........................145 Troubleshooting ...................................................146 For Your Safety.....................................................153 General Safety ................................................................ 153 Radio Frequency (RF) Exposure ..................................... 154 FCC Compliance ..................................................
Getting Started Getting to Know Your Phone 11
Knowing the Keys Key Function Power Key Home Key Press and hold to turn on or off Flight mode, enable silent mode, vibration mode or sound, or to power off or restart your phone. Press to switch your phone to Sleep mode or wake it up. Touch to return to the Home Screen from any application or screen. Touch and hold to use Google voice search. Menu Key Touch to get the options for the current screen. Back Key Touch to go to the previous screen.
cover and lift it up gently. 2. Hold the SIM card with the cut corner oriented as shown and slip it into the card holder.
3. Align the back cover with the back of the phone and press the cover back into place. Make sure all the tabs are secure and there are no gaps around the cover. Installing the microSDHC™ Card The microSDHC card can be installed and removed while the phone is turned on. Unmount the microSDHC card before removing it. 1. Remove the back cover. 2. Hold your microSDHC card with the metal contacts facing down and slide it in.
not remove or replace it randomly. 3. Replace the back cover. Charging the Battery Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible. If the battery is low, there will be a pop-up message on the screen. As you charge your phone, the screen will tell you the exact battery level each time you wake up your phone. WARNING! Use only ZTE-approved chargers and cables.
2. Connect the charger to a standard AC wall outlet. If the phone is on, you’ll see a charging icon, such as on the status bar. or , appear 3. Disconnect the charger when the battery is fully charged. Extending the Battery Life Active applications, screen brightness levels, Bluetooth and Wi-Fi usage and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power: Reduce the screen backlight time. Lower the screen brightness.
using this function will periodically query the GPS satellites for your current location; each query drains your battery. Powering On/Off Press and hold the Power Key to turn on your phone. To turn it off, press and hold the Power Key to open the options menu. Touch Power off and then touch OK. Restarting the Phone If the screen freezes or takes too long to respond, try pressing and holding the Power Key to open the options menu. Touch Restart and then touch OK.
Sign in to sign in to your account. You can also touch Not now to set up an account later. 4. Configure the Google location options and touch Next. 5. Enter your name, which the phone uses to personalize some apps, and touch Next. 6. You will be prompted to accept the terms of Google service. Touch Next to continue. 7. Touch Finish to complete the setup. NOTE: If the SIM is not installed, the phone would prompt you to connect to a Wi-Fi network before asking you to sign in to a Google account.
the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone screen is off. To unlock the screen and keys: 1. Press the Power Key to turn the screen on. 2. Touch and hold any blank area of the center of the screen.
Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
screen. Swipe the screen left or right to display additional screens. Extended Home Screens Your home screen extends beyond the initial screen, providing more space to add icons, widgets, and more. Simply swipe left or right on the screen to see the extended Home Screens.
Personalizing Changing the System Language 1. Touch the Home Key > Menu Key > System settings > Language & input > Language. 2. Select the language you need. Setting the Date and Time 1. Touch the Home Key > Menu Key > System settings > Date & time. 2. Uncheck Automatic date & time and Automatic time zone if you want to set the date, time and time zone by yourself. 3. Set the date, time, time zone, and date/time format.
2. Touch Phone ringtone or Default notification sound. 3. Scroll through the ringtone list and select the ringtone you want to use. 4. Touch OK. TIP: See chapter People – Editing Contacts – Set a Ringtone for a Contact for how to assign a special ringtone to an individual contact. Turning On/Off Touch Sounds 1. Touch the Home Key > Menu Key > System settings > Sound. 2. Check or uncheck Touch sounds. Adjusting Volumes 1. Touch the Home Key > Menu Key > System settings > Sound > Volumes. 2.
Switching to Silent Mode You can set the phone to silent mode by using one of the following methods. Press and hold the Power Key and then touch enable silent mode, touch vibration, or touch to to enable silent mode with to disable silent mode. Keep pressing the Volume Down Key when no media application is active. When the icon appears on the status bar, the phone is set to silent mode with vibration. When the silent mode.
Some cropping may be needed for Gallery images. 4. Touch OK at the top of the screen (for Gallery images) or Set wallpaper. NOTE: Live Wallpapers are not available for the Lock Screen. Changing Screen Brightness 1. Touch the Home Key > Menu Key > System settings > Display > Brightness. 2. Drag the sliders to adjust the brightness. Protecting Your Phone With Screen Locks You can protect your phone by creating a screen lock.
unlocking with a ‘touch and hold’ gesture. You can unlock the screen by touching and holding any blank area of the screen. If you touch Pattern, you’re guided to create a pattern you must draw to unlock the screen. The first time you do this, a short tutorial about creating an unlock pattern appears. Then you’re prompted to draw and redraw your own pattern. If you touch PIN or Password, you’re prompted to set a numeric PIN or a password you must enter to unlock your screen.
an unencrypted phone is to perform a factory data reset which erases all your data. Encryption provides additional protection in case your phone is stolen and may be required or recommended in some organizations. Consult your system administrator before turning it on. In many cases the PIN or password you set for encryption is controlled by the system administrator. Before turning on encryption, prepare as follows: Set a lock screen PIN or password. Charge the battery.
lose data. 3. Touch Encrypt phone. 4. Enter your lock screen PIN or password and touch Next. 5. Touch Encrypt phone again. The encryption process starts and displays its progress. Encryption can take an hour or more, during which time your phone may restart several times. When encryption is completed, you're prompted to enter your PIN or password. Subsequently you must enter your PIN or password each time you power on your phone in order to decrypt it.
Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see.
Managing Notifications Notification Icons The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see.
Upcoming event Open/Close the Notification Panel Notifications report the arrival of new messages, calendar events, and alarms, as well as ongoing events, such as when you've configured your phone as a Wi-Fi hotspot. You can open the notification panel to view the details of notifications. To open the notification panel, swipe your finger down from the top of the screen. To close the notification panel, swipe your finger up from the bottom of the screen or touch the Back Key.
expand or collapse certain notifications. To remove all notifications, touch Touch and hold a notification and then touch App info to identify the application that created it. To turn off notifications from that application if needed, uncheck Show notifications in the App info screen. Most apps that send notifications, such as Gmail and Google Talk, have notification settings that you can adjust. in the top right corner.
SETTINGS: Touch to enter settings screen. Wi-Fi: Touch to turn on or off Wi-Fi. DATA: Touch to enable or disable data access over the mobile network. AUTO ROTATE: Touch to turn on or off the Auto-rotate feature. BATTERY: Touch to check battery status. AIRPLANE: Touch to turn on or off the airplane mode. BLUETOOTH: Touch to turn on or off Bluetooth. LOCATION IN USE: Touch to turn on or off the GPS function. SOUND: Touch to switch between vibration and sound.
Screen. Move Shortcuts or Widgets 1. Touch and hold a widget or shortcut on the Home Screen. 2. Drag it to the place you need. Remove Shortcuts or Widgets 1. Touch and hold a widget or shortcut on the Home Screen. 2. Drag it to to remove it. Adjust Widget Size 1. Touch and hold a widget on the Home Screen and then release it. 2. An outline appears around the widget. Drag the outline to resize the widget. NOTE: Not all widgets can be resized.
Create a Folder 1. Touch and hold the shortcut on the Home Screen you want to add into a folder until appears. 2. Drag the shortcut to and release it. A new folder will be created and the shortcut is added into the folder. Rename a Folder 1. Touch a folder to open it. 2. Touch the folder name field and enter a new name. Add Shortcuts to a Folder 1. Touch and hold a shortcut and then drag it onto a folder icon. 2. Release the shortcut and it will be added into the folder.
the bottom visible from all Home Screens. You can drag apps, shortcuts, folders, and other priority items in or out of the favorites tray for instant access from any Home Screen. To remove items from the favorites tray: Touch and hold an item in the favorites tray and drag it out of the tray. To add items to the favorites tray: Touch and hold an item on the Home Screen and drag it into the favorites tray. If the favorites tray is full, you need to first remove an item from the tray.
Google Keyboard The Google Keyboard provides a layout similar to a desktop computer keyboard. Turn the phone sideways and the keyboard will change from portrait to landscape. The landscape keyboard is not supported in all applications. Touch the alphabetic keys to enter letters. Touch and hold some specific keys to enter associated accented letters or numbers. For example, to enter è, touch and hold and the available accented letters and number 3 appear. Then slide to choose è.
case you are using: and Touch Touch for lowercase, for uppercase, when locked in uppercase. to delete the text before the cursor. to select numbers and symbols. You can then touch to find more. Also, often used symbols are displayed above the keyboard. Touch Touch and hold to change the input languages or set up the Google keyboard. to use Google’s networked voice input. Google Voice Typing Google Voice typing uses the Google voice recognition service to convert speech to text.
4. You can continue entering text to keep it or to delete it. TIP: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation. Input Settings Choose input settings by touching the Menu Key > System settings > Language & input from the Home Screen. In the KEYBOARD & INPUT METHODS section, you can set the default input method and choose the settings for input methods. Editing Text Move the insertion point: Touch where you want to type.
Replace text with the clipboard text: Select the text you want to replace. Then touch or PASTE. Insert text from the clipboard: Move cursor to the insertion point and then touch and hold the tab below the cursor. Release the finger and touch PASTE.
Connecting to Networks and Devices Connecting to Mobile Networks Select Network Operator 1. Touch the Home Key > Menu Key > System settings > Mobile networks > Network operators. 2. Touch Search networks to search for all available networks. 3. Touch a network in the network list to register manually. You can also touch Choose automatically to select preferred network automatically. Control Mobile Data Use To enable or disable data access: 1. Touch the Home Key > Menu Key > System settings > Data usage. 2.
2. Check Data roaming. IMPORTANT: Data roaming may incur significant roaming charges. Use 2G Network Only to Save Power 1. Touch the Home Key > Menu Key > System settings > Mobile networks. 2. Check Use only 2G networks to save battery power. Set Access Point Names To connect to the Internet you can use the default Access Point Names (APN). And if you want to add a new APN, please contact the service provider to get the necessary information. 1.
Connecting to Wi-Fi® Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 100 meters, depending on the Wi-Fi router and your surroundings. Turn Wi-Fi On and Connect to a Wi-Fi Network 1. Touch the Home Key > Menu Key > System settings > Wi-Fi. 2. Slide the Wi-Fi switch to the ON position to turn on Wi-Fi. 3. Touch a network name to connect to it. 4. If the network is secured, enter the password and touch Connect.
When Wi-Fi is on, you receive notifications in the Status bar when your phone detects an open Wi-Fi network. Uncheck the option to turn off notifications. Add a Wi-Fi Network You can add a Wi-Fi network if the network does not broadcast its name (SSID) or add a Wi-Fi network when you are out of range. To connect to a secured network, you first need to get the security details from the network's administrator. 1. Touch the Home Key > Menu Key > System settings > Wi-Fi. 2.
1. Touch the Home Key > Menu Key > System settings > Wi-Fi. 2. Slide the Wi-Fi switch to the ON position. 3. Touch the Wi-Fi network name and then touch Forget. Adjust Advanced Wi-Fi Settings 1. Touch the Home Key > Menu Key > System settings > Wi-Fi. 2. Touch the Menu Key > Advanced to adjust the following settings. Network notification: Get notifications in the status bar when Wi-Fi is on and an open network is available. Keep Wi-Fi on during sleep: Set whether to keep Wi-Fi on in sleep mode.
Wi-Fi optimization: Minimize battery usage when Wi-Fi is on. MAC address: Check the MAC address. IP address: Check the phone’s IP address. Using Wi-Fi Direct® Wi-Fi Direct allows Wi-Fi devices to connect to each other without the need for wireless access points (hotspots). NOTE: Activating this feature will disconnect your current Wi-Fi network connection. Connect to Another Device via Wi-Fi Direct 1. Touch the Home Key > Menu Key > System settings > Wi-Fi. 2.
6. Once connected the device is displayed as “Connected” in the Wi-Fi Direct devices list. Send Data via Wi-Fi 1. Open the appropriate application and select the file or item you want to share. 2. Select the option for sharing via Wi-Fi. The method may vary by application and data type. 3. Touch a device the phone has connected with or wait for it to search for new devices and touch one of them.
Bluetooth devices must be paired before the communication is performed. Turn Bluetooth On/Off 1. Touch the Home Key > Menu Key > System settings > Bluetooth. 2. Slide the Bluetooth switch to the ON or OFF position. When Bluetooth is on, the icon will appear in the status bar. Change the Device Name 1. Touch the Home Key > Menu Key > System settings > Bluetooth. 2. Slide the Bluetooth switch to the ON position if Bluetooth is off. 3. Touch the Menu Key > Rename phone. 4.
Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range. You could touch SEARCH FOR DEVICES if you want to scan again. 3. Touch the device you want to pair with. 4. Confirm that the Bluetooth passkeys are the same between the two devices and touch Pair. Alternately, enter a Bluetooth passkey and touch Pair. Pairing is successfully completed when the other device accepts the connection or the same passkey is entered.
Receive Data via Bluetooth 1. Turn Bluetooth on before trying to receive data via Bluetooth. NOTE: If the phone has not been paired with the sending device, you may need to touch Bluetooth > [your phone’s name] in Settings to keep the phone detectable through Bluetooth. 2. Flick down the status bar and touch . 3. Touch Accept to start receiving the data.
Connect Your Phone to a Computer via USB 1. Connect your phone to the PC with a USB cable. 2. Open the Notification panel and touch (Connected as...). 3. Choose one of the following options: Charge only: Charge your phone via USB. USB mass storage: Transfer files between your device and the computer. Install driver: Install the driver needed for some USB connection modes (such as MTP). Media device (MTP): Transfer media files on Windows® or Mac®.
USB cable when you’re finished. Remove the microSDHC Card From Your Phone If you need to remove the microSDHC card while the phone is on, you should unmount it first. NOTE: You cannot unmmount the microSDHC card as the instructions below when the USB is connected as Media device (MTP). 1. Touch the Home Key > Menu Key > System settings > Storage. 2. Scroll down and touch Unmount SD card > OK. 3. The icon appears in the status bar and you can now safely remove the microSDHC card from the phone.
Connecting to Virtual Private Networks Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network. VPNs are commonly deployed by corporations, schools, and other institutions to let people access local network resources when not on campus, or when connected to a wireless network. Depending on the type of VPN you are using, you may be required to enter your login credentials or install security certificates before you can connect to your VPN.
2. Touch the VPN that you want to connect to. 3. When prompted, enter any requested credentials, and then touch Connect. When you are connected, the VPN connected icon appears in the Status bar. Modify a VPN 1. Touch the Home Key > Menu Key > System settings > More > VPN. 2. Touch and hold the VPN that you want to modify. 3. Touch Edit network and edit the VPN settings you want. 4. Touch Save.
Phone Calls You can place calls from the Phone app, the People app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually touch it to dial. Placing and Ending Calls Place a Call by Dialing 1. Touch the Home Key > > . 2. Enter the phone number with the on-screen keypad. Touch to delete incorrect digits. NOTE: As you enter digits, your phone searches for contacts that match.
End a Call During a call, touch on the screen. Answering or Rejecting Calls When you receive a phone call, the Incoming Call screen opens, displaying the Caller ID or the information about the caller that you've entered in People. You can answer or reject the call, or reject it with a text message. Answer a Call When you receive a phone call, slide call. down to answer the NOTE: To silence the ringer before answering the call, press the Volume Keys up or down.
Working With the Call Log The Call Log is a list of all the calls you've placed, received, or missed. It provides a convenient way to redial a number, return a call, or add a number to your Contacts. To open the call log, touch the history tab in the Phone app. Place a Call From the Call Log 1. Open the call log. 2. Touch a number for more information about the call, or touch beside it to call back. Add a Call Log Number as a Contact 1. Open the call log. 2. Touch a number to view more call information.
2. Touch a number to view more call information. While viewing the call details, you can: Touch the number to call it. Touch the Menu Key > Edit number before call to edit the number in the dialer before calling it. Touch If the number belongs to a contact you have, touch view contact details. Touch the Menu Key > Remove from call log to delete the call log. to send a message. to Calling Your Contacts 1. Touch the Home Key > and then touch the Contact tab . 2.
Checking Voicemail If you have set the phone to divert calls to voicemail, callers can leave voicemail messages when they cannot reach you. Here’s how to check the messages they left. 1. Touch the Home Key > 2. Touch and hold voicemail password. . in the dialer. If prompted, enter your 3. Follow the voice prompts to listen to and manage your voicemail messages. NOTE: To set your voicemail service, touch the Menu Key > Settings in the dialer and touch the voicemail settings you want to change.
Touch Touch to make another call separately from the first call, which is put on hold. Touch to mute or unmute your microphone. Touch to go to contacts. Touch to merge the separate calls into a single conference call. Touch to put the caller you are speaking to on hold, and switch to the other call that has been put on hold. Touch to hold or unhold the current call. to end the current call.
screen informs you and displays the caller ID. To respond to an incoming call while you’re on a call: Touch (Hold current and answer) to answer the call. (This puts the first caller on hold and answers the second call.) To switch between two calls: Touch on the screen. Set Up a Conference Call With this feature, you can talk to two people at the same time. 1. On the dialer screen, enter a number and touch . 2. Once you have established the connection, touch and dial the second number.
1. Touch the Home Key > . 2. In the dialer tab, touch Menu Key > Settings > Fixed Dialing Numbers. 3. The following options are available: Enable FDN: Input the PIN2 code to enable the FDN feature. Change PIN2: Change the PIN2 code for FDN access. FDN list: Manage the FDN list. NOTE: The PIN2 code is provided by your carrier. Entering an incorrect PIN2 code more times than allowed can get your SIM card locked. Contact the service provider for assistance.
carrier is the default. 4. Touch Setup > Voicemail number to edit the voicemail number if necessary. Set TTY Mode Select a TTY mode for your phone to work with a teletypewriter, or turn TTY off. 1. Touch the Home Key > . 2. In the dialer tab, touch Menu Key > Settings > TTY mode. 3. Select one of the following options. Consult your teletypewriter manufacturer’s manual if necessary. TTY Off: Users who can hear and talk can disable TTY support.
Set DTMF Tones You can set the length of Dual-tone multi-frequency (DTMF) signal tones. 1. Touch the Home Key > . 2. In the dialer tab, touch Menu Key > Settings > DTMF tones. 3. Touch Normal or Long. Set Speed Dials You can touch and hold the 1 ~ 9 keys from the dialer to call the corresponding speed dial number. The number key 1 is reserved to speed dial your voicemail. To assign a speed dial key: 1. Touch the Home Key > . 2. In the dialer tab, touch Menu Key > Speed dial setting. 3.
your phone. 1. Touch the Home Key > . 2. In the dialer tab, touch Menu Key > Settings > Call Barring Settings. 3. Set the restriction of specific types of calls from your phone. Forward Incoming Calls Call forwarding feature allows you to forward your incoming calls to another phone number. 1. Touch the Home Key > . 2. In the dialer tab, touch Menu Key > Settings > Call forwarding. 3.
NOTE: Please contact the service provider to check whether the caller ID and call waiting features are available. Internet Call Settings To add an Internet calling account: 1. Touch the Home Key > . 2. In the dialer tab, touch Menu Key > Settings > SIP Accounts. 3. Touch ADD ACCOUNT. 4. Follow the instructions from your Internet calling service provider to configure the settings for your account. 5. Touch SAVE.
not to ensure that you will receive them. However, you can configure your phone to listen for Internet calls made to an Internet calling account you have added to your phone. 1. Touch the Home Key > . 2. In the dialer tab, touch Menu Key > Settings > SIP Accounts. 3. Check Receive incoming calls. Checking this setting will reduce your battery life between charges.
People You can put contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, touch the Home Key > . From there, you can touch the tabs on the top of the screen to quickly switch to the contact groups or favorite contacts . Checking Contact Details 1. Touch the Home Key > and touch the all contacts tab to access your contact list. 2. Scroll through the list to view all your contacts. 3.
. 2. Touch to add a new contact. 3. Touch the account field near the top of the screen to choose where to save the contact. If a sync account is selected, the contacts will be synced automatically with your account online. 4. Enter the contact name, phone numbers, email addresses, and other information. 5. Touch DONE to save the contact. Importing, Exporting, and Sharing Contacts You can import/export contacts from/to your SIM or phone storage.
contacts. 3. Touch to select the contacts you need and then the contacts are imported to your phone. . Import Contacts From the Phone Storage 1. Touch the Home Key > . 2. Touch the Menu Key > Import/export > Import from phone storage. 3. Select the vCard file(s) in the phone storage and then touch OK. Export Contacts to the SIM Card 1. Touch the Home Key > . 2. Touch the Menu Key > Import/export > Export to SIM card. 3.
3. The phone will prompt you with the name of the vCard file. Touch OK to create the file on the phone storage. Share Contacts 1. Touch the Home Key > and touch the all contacts tab . 2. Touch the contact you want share. 3. Touch the Menu Key > Share. 4. Choose to share the contact via Bluetooth, Drive, Email, Gmail, Messaging or WiFi Direct. Working With Favorite Contacts In the favorite contacts tab, you can find your favorite contacts and frequently contacted contacts.
. 2. Touch a contact and then touch name. next to the contact Remove a Contact From Favorites 1. Touch the Home Key > tab . and touch the favorite contacts 2. Touch a favorite contact and then touch contact name. next to the Working With Groups View Your Contact Groups 1. Touch the Home Key > tab . and touch the contact groups 2. Scroll through the list to view the preset groups and any groups you have created. 3. Touch a group to view its members.
Set Up a New Group 1. Touch the Home Key > tab . 2. Touch and touch the contact groups to create a new group. 3. Touch the drop-down listbox near the top of the screen, which will be there if you have added accounts to the phone, to choose an account for the group. 4. Enter a group name and touch DONE. 5. Touch members. 6. Touch and select the contacts you wish to be the group . Delete a Group 1. Touch the Home Key > tab . and touch the contact groups 2.
Edit a Group 1. Touch the Home Key > tab . and touch the contact groups 2. Touch a group and then touch the Menu Key. 3. Touch Edit group to edit the group name. Or touch Select item(s) to select the members you don’t need and remove them. Searching for a Contact 1. Touch the Home Key > touch the all contacts tab . 2. Input the contact name you want to search for in the Find contact box. The contacts matched will be listed. Editing Contacts Edit Contact Details 1. Touch the Home Key > . 2.
Set a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone. 1. Touch the Home Key > . 2. Touch a contact you want to set a ringtone for and then touch the Menu Key > Set ringtone. NOTE: The contact must be saved on the phone, not the SIM card. 3. Select a ringtone you like and touch OK. Delete Contacts 1. Touch the Home Key > . 2. Touch a contact you want to delete and then touch the Menu Key > Delete. 3. Touch OK to confirm.
Accounts Adding or Removing Accounts You can add multiple Google Accounts and Microsoft Exchange ActiveSync® accounts. You may also add other kinds of accounts depending on the apps installed on your phone. Add an Account 1. From the Home Screen, touch the Menu Key > System settings > ACCOUNTS. 2. Touch Add account. 3. Touch the type of account you want to add. 4. Follow the onscreen steps to enter the information about the account. Most accounts require a username and password, but the details may vary.
with it from your phone, such as emails and contacts. 1. From the Home Screen, touch the Menu Key > System settings > ACCOUNTS. 2. Touch the account. 3. Touch the Menu Key > Remove account > Remove account. Configuring Account Sync Configure Auto Sync Setting 1. Open the Accounts & sync settings screen. Your accounts and sync status are displayed. The icon turns green if automatic sync is enabled for some or all of the account’s data, and gray if automatic sync is disabled. 2.
Sync Manually 1. Open the ACCOUNTS settings screen. 2. Touch the account whose data you want to sync. 3. Touch the Menu Key > Sync now. Change an Account’s Sync Settings 1. Open the ACCOUNTS settings screen. 2. Touch the account whose sync settings you want to change. The Sync settings screen appears, showing a list of information the account can sync. 3. Check or uncheck items as you need. Checked types of information on the phone and the web will be kept in sync when auto-sync is turned on.
Email Touch in the Home Screen and select Email. Use it to receive and send emails from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Setting Up the First Email Account 1. When you open Email for the first time, enter your email address and password. 2. Touch Next to let the phone retrieve the network parameters automatically.
You can also check new emails manually by touching in any of the email account’s boxes. Touch Load more messages at the bottom of the email list to download earlier messages. Responding to an Email You can reply to or forward a message that you receive. You can also delete messages and manage them in other ways. Reply to or Forward an Email 1. Open the email you want to reply to or forward from Inbox. 2. Do the following as you need.
While reading a message, touch the Menu Key > Mark as unread. While in a message list (for instance, the inbox), touch the checkboxes before the messages and then touch . Delete an Email You can delete an email from its folder. You can also delete a batch of emails. While reading a message, touch While in a message list (for instance, the inbox), touch the > OK. checkboxes in front of the messages and then touch OK. > Writing and Sending an Email 1. Open your email Inbox and touch .
to select recipients from your contacts. 3. Enter the email subject and compose the email text. 4. Touch the Menu Key > Attach file to add audio files, images, videos and other types of files as attachments. 5. Touch Send at the top right of the screen to send the message. Adding and Editing Email Accounts Add an Email Account After setting up your first email account (see Email – Set Up the First Email Account), you can add more email accounts and manage them separately. 1.
how often you check for email, how you’re notified of new mails, your email signature, and details about the servers the account uses to send and receive mails. 1. Open Email to get the Inbox screen. 2. Touch the Menu Key > Settings and touch the account whose settings you want to change. 3. Make the changes you want and touch the Back Key when you’re finished. Changing General Email Settings General settings apply to all email accounts you add. 1. Open Email to get the Inbox screen. 2.
Gmail™ After you sign in to your Google account on the phone, you can send and retrieve Gmail messages with the Gmail app. NOTE: This feature may not be available in certain regions or with certain service providers. Opening Your Gmail Inbox Touch in the Home Screen and select Gmail. The Inbox screen appears. If you haven’t signed in, you will be prompted to do so or create a new account. Touch the Menu Key > Refresh to refresh your Inbox and download new messages.
1. From your Inbox, touch the current account at the top of the screen. 2. From the menu that appears, touch the account you want to see. The account’s Inbox will open. Writing and Sending a Message 1. Open your Gmail Inbox and switch to the account you want to use for sending the message. 2. Touch . 3. Enter a contact name or email address in the ‘To’ field. Separate each recipient with a comma. 4. Enter the email subject and compose the email text. 5.
2. Do the following as you need. To reply to the sender, touch To reply to the sender and all recipients of the original message, touch . > Reply all. To forward the message, touch > Forward. 3. Edit your message and touch the send icon . Working With Received Attachments When a message has an attachment, Gmail displays information about it in the ATTACHMENTS section of the email.
emails by labeling them or adding stars to them. Labels also help you sort your messages, just like folders. To label or change labels: 1. Open the Gmail app and touch in the message list the sender images at the left side of the messages you want to label. 2. At the top of the screen, touch the Menu Key > Change labels. 3. Check or uncheck labels in the new screen and touch OK. To add stars to messages: 1.
General settings, which apply to all Gmail accounts, or other settings that only apply to specific accounts.
Messaging You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messaging Screen Touch in the Home Screen and select Messaging. The Messaging screen opens where you can create a new message, search for messages, or open an ongoing message thread. Touch to write a new text or multimedia message. Touch to search for a message using keywords. Touch an existing message thread to open the conversation you’ve had with a certain number.
suggestions, touch the one you want to add. Select recipients from your contacts by touching . 3. Touch the Type message field and enter the content of your message. 4. If you want to send a multimedia message, touch the paper clip icon 5. Touch to attach a file or a slideshow to the message. . NOTE: You can also include email addresses as recipients for multimedia messages. NOTE: Do not add a message subject or any attachment if you want to send a text message.
3. Touch . Forwarding a Message 1. On the Messages screen, touch the thread that has the message you want to forward. 2. Touch and hold the message. 3. Touch Forward in the menu that opens. 4. Enter a recipient for the message and edit the content if you want. 5. Touch . Copying a Message You can copy text messages in the phone storage to the SIM card, or vice versa. To copy a text message from the phone to the SIM card, touch and hold the message and select Copy to SIM card.
Changing Message Settings Touch the Menu Key > Settings in the Messages screen to change Messages settings.
Calendar Calendar on the phone works with the web-based Google Calendar™ service for creating and managing events, meetings, and appointments. It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, touch Calendar. in the Home Screen and select Viewing Your Calendars and Events Select Visible Calendars 1. Open the Calendar app. 2. Touch the Menu Key > Calendars to display. 3.
Change Calendar Views You can view your calendars in different forms. The app offers four views: Month, Week, Day, and Agenda. To change calendar views, touch the time period shown at the top left and select the view you prefer. You can also change to Day view from Month view by touching any day in the grid. In Month view, swipe vertically to see earlier months and later months. In Week or Day view, swipe horizontally to see earlier weeks/days and later weeks/days.
screen for a new event. 2. If you have more than one calendar account, touch the current account above the Event name box to choose one. 3. Enter the event details and touch SAVE. Editing or Deleting an Event 1. Find the event you want to edit or delete. 2. Open its details screen (see Viewing Your Calendars and Events – View Event Details in this chapter). 3. Do one of the following as you need. To… do… Edit the event, touch at the bottom of the screen. Touch SAVE to save your changes.
Google+™ Google+ is a social networking service offered by Google. The Google+ application on your phone enables you to manage your data, chat with online contacts, organize them in different circles, and share your selected information. Touch in the Home Screen and select Google+. The first time you open the Google+ app, select the photo & video backup and contact sync options. NOTE: For detailed guide for Google+, open Google+ and touch the Menu Key > Help to view the online instructions.
from your posts and more. Communities: Search and join all kinds of online communities, where people gather for the sharing and discussion of a common topic. Locations: See your friends locations on the map and configure your location sharing settings. Hangouts: Chat with your Google+ contacts through text messages or video call. Events: Manage your social calendar. You can add events, invite people, and then share photos in real time from the event.
Browser Use Browser to view web pages and search for information. Opening the Browser Touch in the Home Screen and select Browser to start this function. The last web page you were viewing is displayed. If you have not used Browser recently, your home page opens. Browser also opens when you touch a web link - for example, in an email or a text message. Open a Web Page or Search the Web 1. Open the Browser app. 2. Touch the address box at the top of the web page.
TIP: Touch the tabs icon new web page in a new tab. at the top of the screen to open a Downloading Files Touch and hold an image or a link to a file or to another webpage. In the menu that opens, touch Save image or Save link. The downloaded files are saved to your phone or the memory card. You can view or open them in the Downloads app ( Downloads ).
Maps Activating Location Services To use Google Maps and find your location on Google Maps™, you must have location services turned on your phone. 1. Touch the Home Key > Menu Key > System settings > Location access. 2. Check the location options you want to use. Wi-Fi & mobile network location: Use Wi-Fi and mobile networks to determine your approximate location. GPS satellites: Use GPS satellites to determine your location.
2. Touch at the bottom. The map centers on a dot and an arrow that indicate your location and the direction the phone is facing. Searching for a Location 1. Touch 2. Touch in the Home Screen and select Maps. . 3. Enter the address or the type of business or establishment you’re looking for in the search box at the top. If suitable suggestions appear below the search box, touch one to search for it. TIP: You can also touch voice search. beside the search box to use 4.
Getting Directions to Your Destination Maps can provide directions for travel by foot, public transportation, or car. 1. Touch in the Home Screen and select Maps. 2. Touch beside the search box. 3. Select the mode of transportation and then enter a start and end point. If your location is found, it will appear in the start point field by default. As suggested routes appear, touch one to see it on the map. Slide the bottom card up to see the route directions in a list.
location. 3. Touch the search bar at the top. 4. Touch the Explore card and choose one option in the new screen. Results will appear on cards. 5. Touch a location to see it on the map or get directions. You can also slide up the bottom card to find out more information, such as the street address, website, and street view, or to call that place, save it to your Google Account, or share it with others. NOTE: The "Explore" feature is not available for all areas.
Search You can search for information on the web or on your phone using Google Search, get information when you need with Google Now without searching, or perform certain tasks by speaking. Searching With Text You can search for information on the Internet or on the phone (such as music, messages, apps, and contacts) by entering text. 1. Touch in the Home Screen and select Google. 2.
NOTE: You can also touch the Home Key > Search. > Voice 3. Speak the terms you want to search for or the question you want to ask. When you’re finished speaking, your speech is analyzed and the search is initiated.
Camera You can use your phone to take photos and record videos. Photos and videos are stored on the phone’s memory card or in the phone’s internal storage. You can copy them to your computer or access them in the Gallery app. Capturing a Photo 1. Touch in the Home Screen and select Camera. 2. Aim the camera at the subject and make any necessary adjustment.
Number Function 1 Change the camera settings. 2 View pictures and videos you have taken. 3 Touch the shutter button to take a picture. 4 Switch between the camera and camcorder. 3. Lightly touch . Recording a Video 1. Touch in the Home Screen and select Camera. 2. Aim the camera at the subject and make any necessary adjustment. 3. Touch 4. Touch to start recording. to stop recording. NOTE: While the recording is in progress, you can touch the frame as a separate photo.
Gallery Opening Gallery Touch in the Home Screen and select Gallery to view albums of your pictures and videos. Working With Albums When you open Gallery, all pictures and videos on your phone are displayed in a number of albums. To view album contents: Touch an album to view the pictures and videos it contains. To share albums, pictures, or videos: 1. Touch and hold an item in the Albums view to select an album or after you open an album to select a picture or a video. 2.
3. Touch > Delete. Working With Pictures Touch a picture in an album to view the picture in full screen. Double-touch the picture, or pinch two fingers together or spread them apart to zoom out or in. Slide left or right to view other pictures in the album.
Number Function 1 Touch to return to the album, where all its contents are displayed in a grid. 2 Swipe horizontally to see more; double-tap a picture to zoom in or out. 3 Delete, edit, share, or set the picture as contact icon, wallpaper, or lock screen wallpaper. 4 Browse the album contents in a slideshow. Touch the picture to delete the picture, browse the album contents in a slideshow, rotate the picture, view picture file detail, set it as contact icon or wallpaper, or edit it.
picture. Apply effects such as posterizing, lomography, documentary, and film grain. Crop, fix red eye, straighten, rotate, flip, or sharpen the picture. Add fill light, emphasize highlight or shadows, or set to auto-fix. Add frame for the picture. Decorate the picture. Blur the picture. Do doodle on the picture. Add texts on the picture. 3. To undo the changes you’ve made to the picture, touch X at the top of the screen. 4. Touch Save to save the new picture. Playing Videos 1.
2. Touch at the center to start playing. Touch the video to view the playback controls.
Music Touch in the Home Screen and select Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and so on. Copying Music Files to Your Phone Before using Music, you need to copy or download audio files to your phone. Copy From a Computer 1. Connect your phone and the computer with a USB cable. 2.
Receive via Bluetooth You can receive music files from other devices via Bluetooth. See Receive Data via Bluetooth. Receive via Wi-Fi You can receive music files from other devices via Wi-Fi. See Receive Data via Wi-Fi. Viewing Your Music Library Touch in the Home Screen and select Music and your music library is displayed. All your audio files are cataloged according to the information stored in the files.
except those from contacts to whom you have assigned special ringtones (see People – Editing Contacts – Set a Ringtone for a Contact). 1. Touch in the Home Screen and select Music to see the music library. 2. Touch next to a song in any list. 3. In the menu that opens, touch Use as ringtone. TIP: If the song is being played and you’re in the playback screen, you can touch the Menu Key > Use as ringtone. Playing Music Touch a song in the music library to listen to it.
Number Function 1 Song and artist information. 2 Album artwork. 3 Playback control. Skip songs or pause and resume playback. Drag the slider to jump to any part of the song. 4 Touch to open the current playlist. 5 Touch to add the song to Favorites.
6 Touch to play the current playlist in shuffle mode or toggle repeat mode: repeating all songs, repeating current song, sequential. Managing Playlists Create playlists to organize your music files into sets of songs, so that you can play the songs you like in the order you prefer. Touch > Add to playlist next to a song or a playlist to add it to a playlist or create a new playlist. Touch playlist. Touch > Rename Playlist next to a playlist to rename the playlist.
Play Music The Play Music application ( ) works with Google Music, Google’s online music store and streaming service. You can stream via mobile data or Wi-Fi and listen to you favorite songs that you’ve added to your online Google Music library. You can also play audio files you’ve copied directly to your phone from a computer. NOTE: The availability of Google Music is dependent on your region.
summary information at the bottom to display the playback screen. Number Function 1 Song and artist information. Touch or drag down to return to the music library. 2 Album artwork. 3 Give the song a thumbs-up. 4 Playback control. Skip songs, pause and resume playback, use shuffle or repeat. Drag the progress bar to jump to any part of the song.
5 Give the song a thumbs-down. 6 Touch to see the current playlist (queue). 7 Get more options. You can still control the music when you are not in the playback screen. In the music library of the Play Music app, touch the summary information at the bottom of the screen to restore the playback screen. In other apps, flick down the notification panel. Touch the song title to restore the playback screen, or just pause/ resume playback or skip to the next/previous song.
Touch Touch a playlist to view its content. You can touch > Remove from playlist next to the song you want to remove, or drag the handle icon to the left of each song to rearrange its order in the playlist. > Delete next to a playlist to delete the playlist.
Video Player Use the video player to play various kinds of videos. Opening the Video Library Touch in the Home Screen and select Video Player to view your video library. Playing and Controlling Videos Touch a video in the video library to play it. Rotate the phone on its side to watch the video in landscape view. Touch the video to show the playback controls. You can pause and resume the playback, or jump to any part of the video, adjust video brightness, hide the control panel and more.
3. Touch > OK. To share videos: 1. Touch and hold a video in the video library. The video is highlighted. 2. To share more videos, touch them. 3. Touch at the bottom right of the screen and select how you want to share them. To rename a video: 1. Touch next to the video you want to rename. 2. Touch Rename. 3. Type the new video name and touch OK. To view details of a video: 1. Touch next to the video you want to view the details of. 2. Touch Details.
Sound Recorder Sound Recorder enables you to record voice memos and listen to them whenever you like. Recording a Voice Memo 1. Touch in the Home Screen and select Sound Recorder. 2. Touch to start recording. Touch if you change your mind. You can touch to cancel recording to pause and to continue during the recording. 3. Touch saved. to stop recording. The memo is automatically If you don’t want to save the memo after recording it, touch × to delete it.
1. Touch at the top right of the screen to see all recordings. 2. Touch the title of a memo to play it. NOTE: You can also touch in front of the memo to play, share, rename, delete it, check its file information, or set it as your phone ringtone. More Apps Clock Set alarm, check world time, use the stopwatch and countdown. Set an Alarm 1. Touch in the Home Screen and select Clock. 2. Touch the Alarm tab. 3. Touch a default alarm to configure it, or touch bottom of the screen to create a new alarm.
World Time 1. Touch in the Home Screen and select Clock. 2. Touch the World time tab to check local time for cities around the world. 3. Touch + at the bottom to add a new city or country. Stopwatch 1. Touch 2. Touch the Stopwatch tab. in the Home Screen and select Clock. 3. Touch Start to record lap times. Countdown 1. Touch 2. Touch the Countdown tab. in the Home Screen and select Clock. 3. Set a time. 4. Touch Start to count down to zero.
TIP: Touch or , or swipe left or right to switch between different panels. You can also hold the phone on its side to see all of the calculator buttons. Chrome™ Use Google Chrome to browse the Internet. Chrome on your phone can sync bookmarks, browsing history, and opened tabs from your Google account. Downloads The Downloads app keeps a record of the files you have downloaded using the Browser, Email, or Gmail app. Touch in the Home Screen and select Downloads to check the record.
Touch in the Home Screen and select File Manager. Touch the folder name at the top of the screen to switch between the memory card storage and the phone storage. Note Pad Touch in the Home Screen and select Note pad to save and view your text notes. Touch to create a new note. Then enter your text and touch Save to save it. Touch a note to view its entire contents. You can also delete it, share it, or change its title.
YouTube™ Touch in the Home Screen and select YouTube. You can watch YouTube videos or upload your own.
Google Play™ Store Touch in the Home Screen and select Play Store. You can buy or rent music, books, movies, and apps and download them to your phone. NOTE: The content you can access in Google Play store depends on your region and your service provider. Browsing and Searching for Apps You can browse apps by category and sort them in different ways. Touch a top-level category, such as Games and touch an app from any subcategory.
app is not free, you need to sign in to your Google Wallet account and select a payment method. CAUTION: Once installed, some apps can access many functions or a significant amount of your personal data. The Play Store will show you what the app can access. Touch ACCEPT to proceed, or touch the Back Key to cancel. 2. Wait for the app to be downloaded and installed automatically. Payment needs to be authorized before paid apps start downloading.
Play Store, you’re prompted to enter your billing information to set up a Google Wallet account. WARNING: When you’ve used Google Wallet once to purchase items from the Google Play Store app, the phone remembers your password so you don’t need to enter it the next time. For this reason, you should secure your phone to prevent others from using it without your permission. Requesting a Refund for a Paid App If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase.
uninstalled and the charge is cancelled. Managing Your Downloads After you’ve downloaded and installed an app, you can rate it, view it in a list with your other downloaded apps, configure it to update itself automatically, and so on. View Your Downloaded Apps 1. On the Apps screen of Play Store, touch the Menu Key > My Apps. Touch touch My apps. at the top left of the screen and then 2. Your list of installed apps opens. You can touch one to rate it, uninstall it, and request a refund and so on.
Settings Touch in the Home Screen and select Settings. The Settings app contains most of the tools for customizing and configuring your device. General Settings Airplane Mode In the Settings app, slide the Airplane mode switch to ON, then all the phone’s radios that transmit voice or data are turned off. Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections. See Connecting to Networks and Devices – Connecting to Wi-Fi. Bluetooth Turn Bluetooth on or off and configure your Bluetooth connections.
Mobile Networks Control mobile data use, select mobile network and set access point names. See Connecting to Networks and Devices – Connecting to Mobile Networks. Sound Adjust volumes (see Personalizing – Adjusting Volumes), toggle sound and mute (see Switching to Silent Mode), set up ringtone and notification sound (see Personalizing – Changing Ringtone and Notification Sound), and select system sounds (refer to Turning On/Off Touch Sounds).
Font size: Set the font size of the text on the screen. Pulse notification light: Flash the LED light to notify you of missed calls, new messages, and other events. Touch key light duration: Set the touch key light duration. Date & Time Set date, time, time zone, and how date and time are displayed. You can also use network-provided data. Language & Input Language: Select a language and region for your system.
Hands-free only. Block offensive words: Replace offensive words with an asterisk (*) when you use Google voice recognition to transcribe your voice into text. Hotword detection: When this is checked, you can say “OK Google” when viewing the Google Now screen rather than touching the Microphone icon to initiate a voice search or action. Bluetooth headset: When this is checked, you can record audio through Bluetooth headset if supported.
Wireless and Networks Data Usage Touch the ON/OFF switch to turn on or off mobile data. You can check how much data has been used during the time cycle you set, set a mobile data limit and warning, see what apps have been using mobile data, or restrict background data for individual apps. NOTE: The data usage is measured by your phone. Your carrier’s data usage accounting may differ. VPN Set up and connect to virtual private networks.
phone so that you can safely remove the card while the phone is on. Erase external SD card: Erase all data on your memory card and prepare it for use with your phone. Touch the Menu Key > USB computer connection to set the connection type for your phone. Battery Check how much power remains for the battery and what has been using the battery. Apps See apps installed on your phone and manage them. Touch an app in the DOWNLOADED, ON SD CARD, RUNNING, or ALL tab to see its information.
Personal Location Access Activate location services to determine your location. See Maps. Select Wi-Fi & mobile network location to improve Google search results and other services using your location information. Security Screen lock: Disable the screen lock or enable it with slide, pattern, PIN, or password. See Personalizing – Protecting Your Phone With Screen Locks. Owner info: Set the text that you may display on the lock screen.
Make passwords visible: Display passwords as you enter them. Device administrators: View or deactivate apps you have authorized to be device administrators. Unknown sources: Check this option to permit installation of apps from sources other than the Play Store. Verify apps: Disallow or warn before installation of apps that may cause harm. Storage type: Set storage type. Trusted credentials: Display trusted CA certificates.
Factory data reset: Reset your phone to factory default settings. All your personal data from the phone’s internal storage will be erased. You can also erase the data on the memory card during the process. Accounts Manage your accounts and synchronization settings. Touch Add account to sign in to or create accounts on your phone. Touch an account to set the sync settings for that account. You can then touch the Menu Key > Sync now to sync all checked items.
About Phone View phone status and legal information. You can also upgrade your phone system from update packages copied to the storage card.
Upgrading the Phone Software There are several ways to upgrade your phone software: 1. Use the online upgrade tool for mobile terminal products. 2. Use the one-press upgrade package offered by your mobile service provider. 3. Use the upgrade package on your microSDHC card. NOTE: Visit the ZTE official handset service support website (http://www.ztedevice.com/support) and click your country or region to learn more about the above upgrade methods, as well as which phones and methods are supported.
Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution Poor reception The network signal is too weak at your current location, for example, in a basement or near a tall building, because wireless transmissions can not effectively reach it.
Problem Echo or noise Possible causes Possible solution You are too far away from a base station for your service provider. You can request a service area map from your service provider. Poor network link quality End the call and dial on the part of your again. You may be service provider. switched to a better-quality network link or phone line. Poor local telephone line End the call and dial quality. again. You may be switched to a better-quality network link or phone line.
Problem Possible causes Possible solution The phone’s temperature is below 0°C or higher than 45 °C. Adjust the battery charging environment to avoid extremes of temperature. Poor contact between Check all connectors to the battery and charger. make sure all connections have been properly made. Shortened The standby time is standby time related to your service provider system configuration.
Problem Possible causes Possible solution If you are not able to connect to the network, the phone will continue to send out signals as it attempts to locate a base station. Doing so consumes battery power and will consequently shorten standby time. Change your location to one where the network is accessible, or temporarily turn off your phone. Cannot turn Battery power has been Recharge the phone’s your phone depleted. battery. on SIM card error SIM card malfunction or damage.
Problem Possible causes Possible solution Unable to connect to the network SIM card invalid. Contact your service provider. You are not within the network’s service area. Check the service area with your service provider. Poor signal. Move to an open space, or if you are inside a building, move closer to a window. Cannot answer incoming calls You have activated the Call barring feature. Go to > Menu Key > Settings > Call Barring Settings, and then select Deactive All.
Problem Possible causes Possible solution You have activated the Fixed dial numbers feature. Go to > Menu Key > Settings > Fixed Dialing Numbers and disable it. PIN Code blocked You have entered an Contact your service incorrect PIN code three provider. If the service consecutive times. provider provides the SIM card’s PUK code, use the PUK code to unlock the SIM card. Unable to enter information into the phonebook The phonebook’s memory is already full. Delete unnecessary data from the contacts.
Problem Possible causes freeze, or phone. cannot be powered on Possible solution Enter safety mode and uninstall the software that may cause the problem. Upgrade the phone software.
For Your Safety General Safety Don’t make or receive handheld calls while driving. Never text while driving. Don’t use at gas stations. Keep your phone at least 15 mm away from your ear or body while making calls. Your phone may produce a bright or flashing light. Small parts may cause choking. Don’t dispose of your phone in fire. Your phone can produce a loud sound. To prevent possible hearing damage, do not listen at high volume levels for long periods. Avoid contact with anything magnetic.
Keep away from pacemakers and other electronic medical devices. Avoid contact with liquids. Keep your phone dry. Turn off when asked to in hospitals and medical facilities. Don’t take your phone apart. Turn off when told to in aircrafts and airports. Only use approved accessories. Turn off when near explosive materials or liquids. Don’t rely on your phone for emergency communications. Radio Frequency (RF) Exposure This device meets the government’s requirements for exposure to radio waves.
SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value.
FCC ID: SRQ-Z791. For body worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and the positions the handset a minimum of 1.0 cm from the body. Use of other enhancements may not ensure compliance with FCC RF exposure guidelines. If you do not use a body-worn accessory and are not holding the device at the ear, position the handset a minimum of 1.0 cm from your body when the device is switched on.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
wireless phones sometimes do because of electromagnetic energy emitted by the phone's antenna, backlight, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011). While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate.
and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled.
Distraction Driving Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands free kit) can cause distraction and lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving. Operating Machinery Full attention must be given to operating machinery in order to reduce the risk of an accident.
keep it in a clean and dust-free place. Keep the screen and camera lens clean. Unclean screen or camera lens may slow down the phone's reaction to your operations or lower image quality. Clean the device and its accessories with a soft material such as cleaning cloth for eyeglass lenses. Do not use alcohol or other corrosive substances for cleaning or allow them to get inside. Do not expose your phone or its accessories to open flames or lit tobacco products.
high pressure containers, such as water heaters, microwave ovens, or hot cooking utensils. Otherwise, your phone may be damaged. Please check local regulations for disposal of electronic products. Do not carry your phone in your back pocket as it could break when you sit down. Small Children Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the phone.
Electrostatic Discharge (ESD) Do not touch the SIM card’s metal connectors. Antenna Do not touch the antenna unnecessarily. Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth. Air Bags Do not place a phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and serious injury could result. Store the phone safely before driving your vehicle.
have a family history of such occurrences, please consult a physician. Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone: Do not grip the phone too tightly. Press the buttons lightly. Use the special features which are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text. Take many breaks to stretch and relax.
headphones, Bluetooth stereo headsets or other audio devices. Phone Heating Your phone may become warm during charging and during normal use. Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit in the battery terminals. Never puncture the surface of the battery with sharp objects.
Only qualified personnel can service or repair the phone or its accessories. If your phone (or its accessories) has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center. CTIA Requirements Do not disassemble or open crush, bend or deform, puncture or shred.
Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. Promptly dispose of used batteries in accordance with local regulations. Battery usage by children should be supervised. Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. Improper battery use may result in a fire, explosion or other hazard.
Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this, use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket. Hearing Aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby.
Hospitals Turn off your wireless device when requested to do so in hospitals, clinics or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment. Aircraft Turn off your wireless device whenever you are instructed to do so by airport or airline staff. Consult the airline staff about the use of wireless devices onboard the aircraft. If your device offers a ‘flight mode’, this must be enabled prior to boarding an aircraft.
Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment. Areas with potentially explosive atmospheres include fueling areas, below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
