Z899VL READY WHEN YOU ARE USER MANUAL N58151100005 ZTEUSA.
About This Manual Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright © 2017 ZTE CORPORATION Table of Contents Getting Started................................... 5 Disclaimer Installing the Micro-SIM Card................... 5 Installing a microSDHC™ Card.................. 5 Charging the Battery.................................... 5 Extending the Battery Life.........................
Table of Contents Setting Up the microSDHC Card as Portable Storage............................................ 36 Sharing Your Mobile Data Connection...................................................... 37 Connecting to Virtual Private Networks.......................................................... 38 Phone Calls............................................ 40 Placing and Ending Calls............................ 40 Answering or Rejecting Calls.................... 40 Working With the Call History.......
Getting Started Table of Contents For Your Safety.................................. 102 General Safety............................................. Radio Frequency (RF) Energy................. FCC Regulations.......................................... Hearing Aid Compatibility (HAC) Regulations for Mobile Phones............. Distraction.................................................... Product Handling....................................... Electrical Safety...........................................
Getting Started WARNING! Use only ZTE-approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode. 1. Connect the adapter to the charging port. 2. Connect the charger to a standard AC wall outlet. If the phone is on, you’ll see a charging icon, such as or , appear in the Status Bar. 3. Disconnect the charger when the battery is fully charged.
Getting Started NOTE: If you have set an unlock pattern, PIN, or password for your phone (see Personalizing – Protecting Your Phone With Screen Locks), you’ll need to draw the pattern or enter the PIN/password to unlock your screen. Using the Touch Screen Your phone’s touch screen lets you control actions through a variety of touch gestures.
Getting Started Getting Started Getting to Know the Home Screen Key Functions Key Description Power/Lock Key Press and hold to turn Airplane mode on or off, restart, or to power off. Press to change your phone to Sleep mode. Press to wake up your phone. Home Key Press to return to the home screen from any application or screen. Press and hold to access the Google app. Recent Apps Key Press to see recently used applications. Double-tap to switch to the most recent application.
Getting Started Personalizing To add a new home screen panel: Changing the System Language 1. Press and hold an empty area of the home screen. 2. Tap Widgets. 3. Slide the home screen thumbnails left or right and tap 4. Drag a widget to the new home screen. . To delete a home screen panel: 1. Press and hold an empty area of the home screen. 2. Tap Home. 3. Swipe left or right to view the home screen thumbnails. Tap on the top right corner of a thumbnail. 4. Tap OK.
Personalizing Personalizing • See Contacts – Editing Contacts – Setting a Ringtone for a Contact for how to assign a special ringtone to an individual contact. • When selecting ringtones or sounds, tap the Music or Recording tab to select an audio file saved on the phone or the microSDHC card. Turning System Sounds On/Off 1. Press the Home Key > > Settings > Sound > Other sounds. 2.
Personalizing • Y ou can also enable Do not disturb mode from the Quick Settings menu. Swipe down twice to open Quick Settings, and then tap Do not disturb. Adjust the settings and tap DONE when ready or MORE SETTINGS for the full menu. • To turn off Do not disturb mode quickly, press the Volume Key and then tap END NOW. Applying New Wallpapers You can set the wallpaper for the home screen and lock screen. 1. Press and hold an empty area on the home screen. 2. Tap Wallpapers. 3.
Personalizing Knowing the Basics NOTES: • Screen lock options are listed in the approximate order of the strength of their security, starting with None and Long press, which provide no security. A pattern provides minimal security, although it can be more convenient than the stronger options. • Remember the pattern, PIN, or password you set. Otherwise, you will have to upgrade the phone software to use the phone (see Upgrading the Phone Software).
Knowing the Basics Knowing the Basics Managing Notifications Opening/Closing the Notification Panel The Status Bar at the top of the home screen provides notification icons on the left side. Below are some of the icons you may see.
Knowing the Basics Using Quick Settings The Quick Settings in the Notification Panel make it convenient to view or change the most common settings for your phone. Swipe down with two fingers from the top of the screen, or open the Notification Panel and drag the panel downward to view the following Quick Settings. Swipe left or right to view more options; tap to add more. • Brightness: Uncheck AUTO and drag the slider to adjust the screen brightness. • Bluetooth: Tap to turn Bluetooth on or off.
Knowing the Basics Knowing the Basics Moving Shortcuts or Widgets 1. Press and hold a widget or shortcut on the home screen. 2. Drag it to the place you need. Removing Shortcuts or Widgets 1. Press and hold a widget or shortcut on the home screen. 2. Drag it to to remove it. Adjusting Widget Size 1. Press and hold a widget on the home screen and then release it. 2. An outline appears around the widget. Drag the outline to resize the widget. NOTE: Not all widgets can be resized. 2.
Knowing the Basics Using Two Apps in Split-Screen Mode You can work with two apps at the same time in split-screen mode. NOTE: Not all apps support split-screen mode. Method one: Knowing the Basics Google Keyboard The Google Keyboard provides a layout similar to a desktop computer keyboard. Turn the phone sideways and the keyboard will change from portrait to landscape. The landscape keyboard is not supported in all applications. 1. Press the Recent Apps Key to view your recently used apps. 2.
Knowing the Basics Knowing the Basics Gesture Typing Google Voice Typing The Google Keyboard supports the gesture typing feature. You use this feature to input a word by sliding through the letters. Google voice typing uses the Google voice recognition service to convert speech to text. You must have a data connection on a mobile or Wi-Fi network to use it. 1. Tap to access the voice-typing feature. 2. When you see the microphone image, speak what you want to type. 3.
Connecting to Networks and Devices Connecting to Mobile Networks Controlling Mobile Data Use To enable or disable data access: 1. Press the Home Key > > Settings > Mobile networks. 2. Slide the Mobile Data switch to enable or disable mobile data use. To get data services when roaming internationally: 1. Press the Home Key > > Settings > Mobile networks. 2. Slide the Data roaming switch to enable or disable roaming. NOTE: Data roaming may incur significant roaming charges.
Connecting to Networks and Devices Connecting to Networks and Devices Connecting to a WPS Network Wi-Fi Protected Setup (WPS) is a feature that makes it easy to add your phone to the access points that supply WPS. You can use one of the following methods to connect your phone to a wireless network using WPS. Method one: WPS button (Recommended) 1. Press the Home Key > > Settings > Wi-Fi. 2. Slide the switch to the On position. 3. Tap > Advanced > WPS Push Button. 4.
Connecting to Networks and Devices 2. Slide the switch to the On position if Bluetooth is off. Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range. Tap > Refresh if you want to scan again. 3. Tap the device you want to pair with. 4. If necessary, confirm that the Bluetooth passkeys are the same between the two devices and tap PAIR. Alternatively, enter a Bluetooth passkey and tap PAIR.
Connecting to Networks and Devices Connecting to Networks and Devices NOTE: To make your phone connect to the computer automatically using the selected connection type, check Don’t ask me again. Disconnecting Your Phone From the Computer To disconnect the phone from the computer, simply unplug the USB cable when you’re finished.
Connecting to Networks and Devices Setting Up Your Wi-Fi Hotspot You can change your phone’s Wi-Fi network name (SSID), secure your portable Wi-Fi hotspot, and set other options. 1. Press the Home Key > > Settings > Wi-Fi hotspot. 2. Tap an option to configure settings. • Configure: – Network name: Enter or edit a network SSID (name) that other devices see when scanning for Wi-Fi networks. – Channel: Change channels in case of interference.
Phone Calls Phone Calls You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually tap it to dial. Placing and Ending Calls Placing a Call by Dialing 1. Press the Home Key > > . 2. Enter the phone number with the on-screen keypad. Tap to delete incorrect digits. NOTE: As you enter digits, your phone searches for contacts that match.
Phone Calls Phone Calls Adding a Call History Number as a Contact 1. Open the call history. 2. Tap the contact icon in front of a number. 3. Tap on the contact information tab. 4. To add a new contact, tap at the top. (See Contacts – Adding a New Contact.) To add the number to an existing contact, tap a contact in the list. 5. After typing the contact information in the fields, tap to save it. - or 1. Open the call history. 2. Tap a listing. 3.
Phone Calls • Tap to make another call separately from the first call, which is put on hold. • Tap when connected to two calls to put the caller you are speaking to on hold and switch to the other call, currently on hold. • Tap to end the current call. WARNING! Because of higher volume levels, do not place the phone near your ear during speakerphone use. Managing Multi-party Calls Phone Calls Setting Sounds and Vibration Set the sounds and vibration for incoming calls as well as dialpad sounds. 1.
Phone Calls Phone Calls Setting Voicemail Setting Voice Privacy 1. Press the Home Key > > > Settings > Call settings. 2. Tap Voicemail to configure voicemail settings. • Tap Service to select the voicemail service provider. Your carrier is the default. • Tap Setup > Voicemail number to edit to view the voicemail number. • Tap Sound to select the notification ringtone for new voicemails. • Check Vibrate to enable vibration for notifications. This option allows you to enable enhanced privacy mode. 1.
Phone Calls Contacts Setting TTY Mode You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, press the Home Key > > Contacts. From there, you can tap the tabs to quickly switch to your contact groups or favorite contacts. Your phone is a TTY compatible device. A TTY device can allow people who have hearing or speech disabilities to communicate by telephone.
Contacts Contacts Importing, Exporting, and Sharing Contacts Working With Favorite Contacts You can import/export contacts to/from phone storage, a microSDHC card, or your online accounts. This is especially useful when you need to transfer contacts between different devices. You can also quickly share your contacts using Bluetooth, Email, Messaging, Google Drive, or Gmail. You can add the contacts you use frequently to FAVORITES so that you can find them quickly.
Contacts 6. Tap . 7. If necessary, tap the field below RINGTONE or NOTIFICATION RINGTONE to set a special ringtone for incoming calls or messages from the group members, and then tap OK. 8. Tap to save the group. Deleting a Group 1. Press the Home Key > > Contacts > GROUPS. 2. Tap a group and then tap > Delete group. 3. Tap OK to disband the group. The contacts in the group will not be deleted. Editing a Group 1. Press the Home Key > > Contacts > GROUPS. 2. Tap a group > > Edit group. 3.
Contacts Accounts 5. Tap LINK to confirm. NOTES: • The information from the second contact is added to the first, and the second contact is no longer displayed in the contacts list. • You can repeat these steps to join another contact to the main contact. Adding or Removing Accounts Unlinking Contact Information If contact information from different sources was joined in error, you can separate the information back into individual contacts on your phone. 1. Press the Home Key > > Contacts > CONTACTS.
Accounts Email Syncing Manually Press the Home Key > . Use it to read and send emails. Select Microsoft Exchange ActiveSync, Gmail, Hotmail, Yahoo!®, or Others. 1. Press the Home Key > > Settings > Accounts. 2. Tap the account category and then the account you want to sync. 3. Tap > Sync now. Changing an Account’s Sync Settings 1. Press the Home Key > > Settings > Accounts. 2. Tap the account category and then the account.
Email 3. Edit your message and tap Email . Adding a Signature to Your Emails You can return a read email to the unread state — for example, to remind yourself to read it again later. You can also mark a batch of emails as unread. • While reading a message, tap > Mark unread. • While in a message list (for instance, the inbox), tap the sender image before the message and then tap .
Email Messaging Removing an Email Account You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS). 1. Open the Email app. 2. Tap > Settings and tap the account you want to remove. 3. Tap Remove account from this device > OK. Opening the Messaging Screen Changing General Email Settings General settings apply to all email accounts you add. 1. Open the Email app. 2. Tap > Settings > General settings. 3.
Messaging Messaging Adding an Attachment Number 1 2 3 4 5 6 7 Replying to a Message Messages you receive are appended to existing threads of the same number. If the new message comes from a new number, a new thread is created. 1. On the Messaging screen, tap the thread that has the message you want to reply to. 2. Type your reply in the text field at the bottom. You can tap if you want to reply with an MMS. 3. Tap . Function Tap to select a focus area. Tap to start recording a video.
Calendar Calendar on the phone works with the web-based Google Calendar™ service for creating and managing events, meetings, and appointments. It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, press the Home Key > > Calendar. Viewing Your Calendars and Events Selecting Visible Calendars 1. Open the Calendar app. 2. Tap > Calendars to display. 3.
Browser Calendar starts on, and use home time zone when you are traveling. You can also choose event reminder settings such as notification sound, vibrate, default reminder time, and more. Searching an Event Tap > Search event and then type the event in the Search field or tap the event you want to search. to speak out Use Browser to view web pages and search for information. Opening the Browser 1. Press the Home Key > . • The last web page you were viewing is displayed.
Browser Camera Downloading Files You can take photos and record videos. Photos and videos are stored to the phone’s memory card or to the phone’s internal storage. You can copy them to your computer or access them in the Gallery app. 1. Press and hold an image or a link to a file or to another web page. 2. In the menu that opens, tap Save image or Save link. The downloaded files are saved to your phone. You can view or open them in the Downloads app.
Camera Camera 8 Use special photo or video camera modes: Panorama, Multi Exposure, and Timelapse. 9 Adjust the focus point and exposure. 10 Switch between the back and front cameras. 11 Set a time delay before the camera takes a picture after you tap the shutter icon. 12 Turn the High-Dynamic Range (HDR) feature on or off (only available for the back camera). WARNING! Keep a safe distance when using the flash. Do not point the flash toward the eyes of people or animals.
Camera Camera • W hen you tap the screen to focus during normal-speed recording, the exposure bar appears beside the focus point. You can drag up or down to adjust the exposure. • While recording is in progress, tap to save the frame as a separate photo. • To capture a time-lapse video, tap to stop. > TIMELAPSE.
Gallery Opening the Gallery Press the Home Key > > Gallery to view albums of your pictures and videos. Tap Timeline or Album to select a viewing mode. Timeline displays contents in chronological order, and Album displays contents organized by album. Gallery ➐ Number Function 1 Tap to return to the album or timeline. ➊ 2 Swipe horizontally to see more; double-tap a picture to zoom in or out. ➋ Viewing Album Contents 3 Delete the picture.
Gallery Gallery 2. Tap the icons along the bottom of the screen to edit the picture. Adjust saturation, hue, and other color effects. 5. Tap the options along the bottom to adjust the final picture. • For GIF, you can adjust the speed, order, and size. Tap MORE to adjust each picture. • For collage, tap TEMPLATE, FREE, or COLLAGE and then select a border, shading, and style. 6. When you are satisfied with the final picture, tap to save the GIF or tap to save the collage.
Music Press the Home Key > > Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and more. Copying Music Files to Your Phone Before using Music, you need to copy audio files to your phone or memory card. Copying From a Computer 1. Connect your phone and the computer with a USB cable. 2.
Music Number Music Function 1 Song, album, and artist information. 2 Return to the music library. 3 Album artwork (if available). Slide left/right to switch to the next/previous song in the playlist. 4 Check the track information. 5 Turn shuffle on or off. 6 Playback control: Skip songs or pause and resume playback. Drag the progress bar to jump to any part of the track. 7 Toggle repeat mode: no repeat, repeat the current track, or repeat the current playlist.
Video Player Use the Video Player to manage your video library and to watch videos. Video Player ➐ ➏ ➊ ➎ Opening the Video Library Press the Home Key > > Video Player to view your video library. Swipe up or down to find the video you want. You can also tap to search for video files, or tap > View by or Sort by to change the display mode or sort the list. Managing Video Files Deleting or Sharing Videos Playing and Controlling Videos Tap a video in the video library to play it.
More Apps More Apps Calculator Using Stopwatch and Countdown Press the Home Key > > Calculator to use the phone’s convenient built-in calculator for some basic as well as advanced mathematical equations. NOTE: To see more calculator options, swipe left while holding the phone in portrait view or turn the phone to landscape view. 1. Open the Clock app and tap or . 2. Stopwatch allows you to record lap times, while countdown allows you to set a time and count down to zero.
More Apps More Apps Wi-Fi Utility Google Apps Wi-Fi Utility can manage your Wi-Fi settings to provide free and high-speed data by automatically connecting your phone to reputable Wi-Fi hotspots. Press the Home Key > > Wi-Fi Utility, and select a Wi-Fi settings option. Open these apps to use Google services. Some Google apps can be found in the Google folder on the home screen. NOTE: Some Google services may not be available in your region.
More Apps Settings Play Music Play music on the phone and on your Google account. From the home screen, tap > Settings. Settings contains most of the tools for customizing and configuring your device. Play Store Wireless & Networks Purchase and download apps, games, and more from the Google Play store. Wi-Fi Voice Search Turn Wi-Fi on or off and configure your Wi-Fi connections (see Connecting to Networks and Devices – Connecting to Wi-Fi). Search for information with your voice.
Settings • Billing cycle: Set the reset date of the data usage cycle, and set the mobile data warning and limit. • Wi-Fi data usage: View the Wi-Fi data usage of apps. • Network restrictions: Select Wi-Fi networks that are metered. Apps may warn before using these networks for large downloads to avoid high mobile data bills. NOTE: Data usage is measured by your phone. Your carrier’s data usage accounting may differ. Airplane Mode In Settings, tap More > Airplane mode to enable or disable airplane mode.
Settings Settings Apps Battery See apps installed on your phone and manage them. Tap an app to see its information. The following options may be available: • FORCE STOP: Stop the app. • UNINSTALL: Uninstall the app. • DISABLE/ENABLE: Disable or enable the app. • Storage: Check the app’s storage information and clear its data or cache.
Settings 3. When location is enabled, tap Mode to select the location mode you want to use. • High accuracy: Get accurate location using GPS, Wi-Fi, Bluetooth, and mobile networks. • Battery saving: Use only Wi-Fi, Bluetooth, and mobile networks to get your approximate location. This will drain less power from your battery than using GPS. • Device only: Use only GPS to pinpoint your location.
Settings • Physical keyboard –S how virtual keyboard: Keep the virtual keyboard on screen while a physical keyboard accessory is active. – Keyboard shortcuts helper: Display available shortcuts. • Text-to-speech output –P referred engine: Select the speech synthesis engine you want to use, or change its settings. – Speech rate: Select how quickly you want the synthesizer to speak. – Pitch: Adjust the tone of spoken text. – Reset speech rate: Reset the speed at which the text is spoken to normal.
Upgrading the Phone Software Troubleshooting There are several ways to upgrade your phone software: 1. Use the online upgrade tool for mobile terminal products. 2. Use the one-press upgrade package offered by your mobile service provider. 3. Use your PC to download an upgrade package to your microSDHC card and install it to your phone from the card. NOTE: Visit the ZTE official handset service support website Z-Community (https://community.zteusa.
Troubleshooting Problem Battery not charging Shortened standby time Possible Causes Possible Solution Problem Possible Causes Possible Solution The battery or battery charger is damaged. Contact the dealer. Cannot turn your phone on Battery power has been depleted. Recharge the phone’s battery. The phone’s temperature is below 32°F (0°C) or higher than 113°F (45°C). Adjust the battery charging environment to avoid extremes of temperature. The micro-SIM card has malfunctioned or is damaged.
For Your Safety For Your Safety General Safety 102 Radio Frequency (RF) Energy Don’t make or receive handheld calls while driving. Never text while driving. Don’t use at gas stations. Keep your phone at least 15 mm away from your ear or body while making calls. Your phone may produce a bright or flashing light. Small parts may cause choking. Don’t dispose of your phone in fire. Your phone can produce a loud sound.
For Your Safety do not contain metallic components, to maintain a separation of 0.4 inches (10 mm) between this device and your body. RF exposure compliance with any body-worn accessory, which contains metal, was not tested and certified, and use such body-worn accessory should be avoided. Operations in the band 5.15-5.25 GHz are restricted to indoor use only. FCC Regulations This device complies with part 15 of the FCC Rules.
For Your Safety T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices contain telecoils.) Your Z899VL has been tested for hearing aid device compatibility and has an M4/T4 rating. Hearing devices may also be measured for immunity to this type of interference.
For Your Safety Demagnetization To avoid the risk of demagnetization, do not allow electronic devices or magnetic media to be close to your phone for a long time. Electrostatic Discharge (ESD) For Your Safety • Press the buttons lightly. • Use the special features that are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text. • Take many breaks to stretch and relax. Do not touch the micro-SIM/SD card’s metal connectors.
For Your Safety Faulty and Damaged Products Do not attempt to disassemble the phone or its accessories. Only qualified personnel can service or repair the phone or its accessories. If your phone (or its accessories) has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center. CTIA Requirements • Do not disassemble or open, crush, bend or deform, puncture, or shred.
For Your Safety Specifications Interference in Vehicles Handset specifications are shown in the following table. Please note that because of possible interference with electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a handsfree kit with an external antenna is included in the installation. Operating system Android 7.1.1 (Nougat) Handset standards LTE/CDMA Explosive Environments Dimensions (H × W × D) 5.37" (H) x 2.67" (W) x 0.
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