User manual

116
Troubleshooting
If you encounter problems while using the phone, or if it performs abnormally, you
can refer to the chart below. If your particular problem cannot be resolved using the
information in the chart, contact the dealer where you purchased the phone.
Problem Possible causes Possible solution
Poor reception
The network signal is too weak at
your current location, for example,
in a basement or near a tall building,
because wireless transmissions
cannot eectively reach it.
Move to a location where
the network signal can be
properly received.
The network is busy at the current
time (for example, during peak times,
there may be too much network
trac to handle additional calls).
Avoid using the phone at
such times, or try again after
waiting a short time.
You are too far away from a base
station for your service provider.
You can request a service
area map from your service
provider.
Echo or noise
Poor network link quality on the part
of your service provider.
End the call and dial again.
You may be switched to a
better-quality network link or
phone line.
Poor local telephone line quality.
End the call and dial again.
You may be switched to a
better-quality network link or
phone line.