User manual

117
Troubleshooting
Problem Possible causes Possible solution
Unable to
select certain
features
Your service provider does not
support these features, or you have
not applied for services that provide
these features.
Contact your service provider.
Battery not
charging
The battery or battery charger is
damaged.
Contact the dealer.
The phone’s temperature is below
32°F (0°C) or higher than 113°F (45°C).
Adjust the battery charging
environment to avoid
extremes of temperature.
Poor contact between the battery
and charger.
Check all connectors to
ensure that all connections
have been properly made.