User manual

120
Troubleshooting
If you encounter problems while using the phone, or if it
performs abnormally, refer to this chart. If you cannot resolve
the problem using this information, contact the dealer where
you purchased the phone.
Problem
Possible causes
Possible solution
Poor
reception
The network signal is too
weak at the current
location, for example, in
a basement or near a
tall building, because
wireless transmissions
cannot effectively reach
the signal.
Move to a location
where the network
signal can be properly
received.
The network is busy, for
example, during peak
times, there may be too
much network traffic to
handle additional calls.
Avoid using the phone at
such times, or try again
after waiting a short
time.
You are too far away
from a base station for
your service provider.
Request a service area
map from your service
provider.