User's Manual

3. Select or adjust settings as necessary, click Apply, and then
click OK to save your settings.
4. Once you’ve configured your settings, check the main screen
to make sure you’re connected. If you aren’t connected, click
Connect and you’re all set.
5 Configure XOHM Connection Manager
3. Follow the instructions to explore the XOHM service options,
select the option that’s right for you, and activate XOHM. When
you have made your selections, submit your order.
cDuring registration you will be asked to enter your XOHM USB’s
MAC ID (for example, 01-23-45-67-89-ab). The MAC ID (also
know as MAC address) can be found on the label attached to
your XOHM USB or on the box; you can also click Help > About
Connection Manager in XOHM Connection Manager to display
the MAC address.
4. When activation is complete, your XOHM USB will be ready to use
once you are in a XOHM WiMAX coverage area.
cOnce you are in a XOHM WiMAX coverage area, insert your
XOHM USB and launch XOHM Connection Manager. The XOHM
WiMAX network will detect and identify your XOHM USB and
complete your registration automatically.
Once your XOHM USB and XOHM service are activated, you may wish
to use XOHM Connection Manager to configure settings for your XOHM
experience.
1.
Display the XOHM Connection Manager main screen.
cIf XOHM Connection Manager is running, double-click the
connection manager icon in the system tray at the bottom right
corner of the computer screen.
cIf XOHM Connection Manager is not running, double-click the
connection manager icon ( ) on the desktop (or click Start >
(All) Programs > XOHM > XOHM Connection Manager) to
launch the program and display the main screen.
2. From the main screen, click Settings and choose General, Network
Configuration, Software Updates, or Notifications to display the
associated menu.
The following list provides some common issues and solutions if you
are having difficulty installing or using your XOHM USB.
cThe connection manager software will not load. If the software does
not auto-run when you insert the CD, click Start > My Computer and
double-click on the CD Drive. From the CD drive file list, click Setup.exe
to begin the installation.
cActivation will not complete. If activation does not complete,
your computer’s security or firewall settings may be preventing
communication between XOHM Connection Manager and the XOHM
WiMAX server. In this case, you must adjust your firewall settings to
allow incoming and outgoing communication on UDP port 2948.
Consult your firewall documentation or the “Addendum – Working
With Firewalls” section in the XOHM Connection Manager User Guide
on the CD.
cXOHM Connection Manager does not detect the XOHM USB.
Make sure the device is securely inserted in an available USB port.
Another application, such as a different connection, may be conflicting
with Connection Manager and needs to be closed.
If you are still experiencing difficulty, call XOHM Care at
877-333-XOHM (877-333-9646) for assistance.
Check out the XOHM Connection Manager
User Guide on the XOHM Connection Manager
Installation CD.
Go to www.xohm.com for more information.
If you need help, call XOHM Care at
877-333-XOHM (877-333-9646).
© 2008 Sprint. XOHM and the XOHM logo are trademarks of Sprint.
For More Information
Troubleshooting
WiMAX
4 Activate Your XOHM Service
Activate in a XOHM WiMAX Coverage Area
1. After installation, XOHM Connection Manager should launch
automatically and search for XOHM WiMAX service each time
your computer boots up.
cIf your computer does not automatically launch XOHM
Connection Manager, click Start > (All) Programs > XOHM
> XOHM Connection Manager or double-click the XOHM
Connection Manager icon ( ) on the desktop.
cIf you are a Windows Vista user, you may need to remove and
reinsert your XOHM USB before proceeding with installation.
2. The first time XOHM Connection Manager launches, it looks
for the XOHM Network. If it is available, click the green Activate
XOHM button to launch the XOHM website to begin activating
and provisioning your XOHM USB. (If the XOHM Network is not
available, see “Activate Outside of a XOHM WiMAX Coverage
Area” to the right.)
3. When the XOHM website opens, follow the instructions to explore
the XOHM service options, select the option that’s right for you,
and activate your XOHM USB on the XOHM WiMAX network. When
you have made your selections on the products and services you
wish to purchase, submit your order. (XOHM Connection Manager
will remain open in the background. Please leave it open during
this process.)
4. When activation is complete, your XOHM USB and XOHM service
are ready to use. (Activation by XOHM is typically fast but may take
several minutes.)
cUpon successful activation, a pop-up message appears (“WiMAX
Update: Your WiMAX device has been updated.”), followed by the
main XOHM Connection Manager screen displaying your XOHM
WiMAX connection.
To confirm activation, use your web browser to navigate to another
website.
cIf you are able to successfully display another website, then your
XOHM Card and service are activated. If you were brought back to
the xohm.com activation page, then your service is not yet activated.
cIf activation is unsuccessful, refer to the Troubleshooting information
below for possible solutions. If none of those addresses the problem,
call XOHM Care at 877-333-XOHM (877-333-9646) for assistance.
Activate Outside of a XOHM WiMAX Coverage Area
If you are outside of an immediate XOHM WiMAX coverage area
and you have an alternate (Ethernet or Wi-Fi) Internet connection
available, you can activate XOHM service once you have installed
XOHM Connection Manager and inserted your XOHM USB. This lets
you quickly connect to the XOHM WiMAX network once you’re in a
XOHM WiMAX coverage area.
1. When your computer restarts, XOHM Connection Manager will
launch automatically and search for XOHM WiMAX service.
cIf your computer does not automatically launch XOHM
Connection Manager, click Start > (All) Programs > XOHM
> XOHM Connection Manager or double-click the XOHM
Connection Manager icon ( ) on the desktop.
2. When the XOHM Network Not Available message appears, click
Next, make sure an alternate Internet connection is active, and
then click the red Complete Registration link.
cIf no link appears, launch your computer’s web browser, and go
to www.xohm.com/activation.
cIf you’re using a Wi-Fi connection, you may need to use the
XOHM Connection Manager Network Configuration tool to
configure your connection. See the XOHM Connection Manager
User Guide on the CD for details.
N
O
T
E
For details about using XOHM Connection Manager,
see the XOHM Connection Manager User Guide on
the XOHM Connection Manager Installation CD.
Get Started
XOHM
USB
TU25 by ZTE

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