Concord II User Manual and Safety Information
T - Mobile Concord® II User Manual and Safety information 1
About This Manual LEGAL INFORMATION Copyright © 2014 ZTE CORPORATION All rights reserved. Approved Firmware Versions˖This device will only operate with firmware versions that have been approved for use by T-Mobile and the device manufacturer. If unauthorized firmware is placed on the device it will not function.
Version No.: R1.0 Edition Time: 2014.
Contents Service ....................................................................12 Getting Started .......................................................13 Getting to Know Your Phone ............................................ 13 Knowing the Keys ............................................................ 15 Installing the SIM Card, microSDHC Card, and Battery .... 15 Charging the Battery ........................................................ 19 Powering On/Off ....................................
Managing Notifications ..................................................... 32 Managing Shortcuts and Widgets ..................................... 33 Organizing With Folders ................................................... 34 Rearranging the Favorites Tray ........................................ 35 Entering Text .................................................................... 36 Editing Text ...................................................................... 41 Opening and Switching apps ......
Adding a New Contact ..................................................... 67 Setting Up Your Own Profile............................................. 68 Importing, Exporting, and Sharing Contacts ..................... 68 Working With Favorite Contacts ....................................... 70 Working With Groups ....................................................... 70 Searching for a Contact ................................................... 72 Editing Contacts .........................................
Searching for Messages ................................................... 84 Working With Labels ........................................................ 85 Changing Gmail Settings .................................................. 86 Messaging ..............................................................87 Opening the Messaging Screen ....................................... 87 Sending a Text Message .................................................. 87 Sending a Multimedia Message.......................
Opening the Browser ....................................................... 97 Working With an Opened Page ........................................ 98 Using Multiple Browser Tabs ............................................ 99 Downloading Files ......................................................... 100 Using Bookmarks .......................................................... 101 Viewing Your Browsing History ....................................... 102 Changing Browser Settings ..........................
Working With Pictures .................................................... 114 Working With Videos ...................................................... 115 Music .................................................................... 117 Copying Music Files to Your Phone ................................ 117 Viewing Your Music Library ............................................ 118 Playing Music................................................................. 119 Managing Playlists .........................
NotePad ........................................................................ 132 Play Magazines ............................................................. 132 Task Manager ................................................................ 132 YouTube ........................................................................ 133 Play Store .............................................................134 Browsing and Searching for Apps ..................................
Radio Frequency (RF) Energy ........................................ 161 FCC Compliance............................................................ 163 Hearing Aid Compatibility (HAC) regulations for Mobile phones ........................................................................... 164 CITA Requirements........................................................ 166 Legal .....................................................................168 Approved Firmware Versions .................................
Service If you are a new T-Mobile® customer and your service has not yet been activated, call Customer Care at 1-800-937-8997 and aT-Mobile Activations representative will assist you. You will need the following information when activating service: x Your Service Agreement and the agent code on your Agreement. x Your name, home address, home phone number, and billing address. NOTE: For business and government accounts, please provide the name of the organization, the address, and the tax ID.
Getting Started Getting to Know Your Phone Sensor Power key Indicator Volume keys Back key Menu key Home key 13
Headset jack Camera Flash Speaker Charger /USB jack microSDHC card slot 14
Knowing the Keys Key Function Power Key x x x x Home Key x x x Press and hold to turn on your phone. Press and hold to restart your phone, turn on or off Airplane mode, enable silent mode, vibration mode or sound, or to power off your phone. Press to switch your phone to Sleep mode. Press to wake up your phone. Touch to return to the Home Screen from any application or screen. Touch and hold to use Google search. Touch twice to see recently used applications.
installed and removed while the phone is turned on. Unmount the microSDHC card before removing it. 1. Remove the back cover. 2. Lift the rubber stopper, then insert SIM card into SIM slot.
3. The microSDHC card can be installed and removed while the phone is turned on. Unmount the microSDHC card before removing it.
NOTE: microSDHC logo LLC. is a trademark of SD-3C, 4. Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment. Gently push down on the battery until it clicks into place.
5. Press the cover gently back into place until you hear a click. Charging the Battery When you get your new phone, you’ll need to charge the battery. If the battery is low, there will be a pop-up message on the screen. As you charge your phone, the screen will tell you the exact battery level each time you wake up your phone. WARNING! Use only T-mobile approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode.
1. Connect the adapter to the charging jack. Ensure that the adapter is inserted with the correct orientation. Do not force the connector into the charging jack. 2. Connect the charger to a standard AC wall outlet. If the phone is on, you’ll see a charging icon, such as or , appear on the status bar. 3. Disconnect the charger when the battery is fully charged.
charged. x x Press and hold the Power Key to turn on your phone. To turn it off, press and hold the Power Key to open the options menu. Touch Power off and then touch OK. Locking/Unlocking the Screen and Keys Your phone allows you to quickly lock the screen and keys (put the phone to sleep mode) when not in use, and to turn the screen back on and unlock it when you need it. To lock the screen and keys: To quickly turn the screen off and lock the keys, press the Power Key.
Using the Touch Screen Your phone’s touch screen lets you control actions through a variety of touch gestures. x Touch When you want to type using the onscreen keyboard, select onscreen items such as application and settings icons, or press onscreen buttons, simply touch them with your finger. x Touch and Hold To open the available options for an item (for example, a message or link in a Web page), touch and hold the item.
orientation from portrait to landscape by turning the phone sideways. Getting to Know the Home Screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
Status & Notifications Google Search Shortcuts Phone Chrome People Messaging All apps 24
Personalizing Changing the System Language 1. Touch the Home Key > Menu Key > System settings > Language & input > Language. 2. Select the language you need. Setting the Date and Time 1. Touch the Home Key > Menu Key > System settings > Date & time. 2. Uncheck Automatic date & time and Automatic time zone if you want to set the date, time and time zone by yourself. 3. Set the date, time, time zone, and time/date format.
want to use. 4. Touch OK. TIP: See chapter People – Editing Contacts – Set a Ringtone for a Contact for how to assign a special ringtone to an individual contact. Turning On/Off Touch Sounds 1. Touch the Home Key > Menu Key > System settings > Sound. 2. Check or uncheck Touch sounds. Adjusting Volumes 1. Touch the Home Key > Menu Key > System settings > Sound > Volumes. 2. Adjust the volume for music, video, games, and other media, the ringtone and notification volume, and the alarm volume. 3.
x Press and hold the Power Key and then touch to enable silent mode, touch to enable silent mode with vibration, or touch to disable silent mode. x x Keep pressing the Volume Down Key when no media application is active. When the icon appears in the status bar, the phone is set to silent mode with vibration. When the icon appears in the status bar, the phone is in silent mode. Touch the Home Key > Menu Key > System settings > Sound > Silent mode, and touch Vibrate or Mute.
Changing Screen Brightness 1. Touch the Home Key > Menu Key > System settings > Display > Brightness. 2. Touch AUTO to make the phone adjust the screen brightness automatically, or adjust the brightness manually. Protecting Your Phone With Screen Locks You can protect your phone by creating a screen lock. When enabled, you need to touch and hold certain icon, draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys. 1.
f If you touch PIN or Password, you’re prompted to set a numeric PIN or a password you must enter to unlock your screen. The next time you turn on your phone or wake up the screen, you must draw your unlock pattern or enter your PIN or password to unlock it. IMPORTANT: Screen lock options are listed in the approximate order of the strength of their security, starting with None and Long press, which provide no security.
2. Charge the battery. 3. Keep the phone connected to the charger. 4. Schedule an hour or more for the encryption process: you must not interrupt it or you will lose some or all of your data. When you're ready to turn on encryption: 5. Touch the Home Key > Menu Key > System settings > Security > Encrypt phone. 6. Read the information about encryption carefully. The Encrypt phone button is dimmed if your battery's not charged or your phone's not plugged in.
Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see.
Managing Notifications Notification Icons The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see.
the notification panel to view the details of notifications. x To open the notification panel, swipe your finger down from the top of the screen. x To close the notification panel, swipe your finger up from the bottom of the screen or touch the Back Key. Respond to or Remove a Notification In the notification panel, you can respond to a notification or remove the notifications. x x To respond to a notification, just touch it. To remove a notification, swipe it left or right.
Screen. Move Shortcuts or Widgets 1. Touch and hold a shortcut or widget on the Home Screen. 2. Drag it to the place you need. Remove Shortcuts or Widgets 1. Touch and hold a shortcut or widget on the Home Screen. 2. Drag it to to remove it. Adjust Widget Size 1. Touch and hold a widget on the Home Screen and then release it. 2. An outline appears around the widget. Drag the outline to resize the widget. NOTE: Not all widgets can be resized.
folder will be created and the shortcut is added into the folder. Rename a Folder 1. Touch a folder to open it. 2. Touch the folder name field and enter a new name. Add Shortcuts to a Folder 1. Touch and hold a shortcut and then drag it onto a folder icon. 2. Release the shortcut and it will be added into the folder. Remove Shortcuts From a Folder 1. Touch a folder to open it. 2. Touch and hold the shortcut you want to remove and then drag it to the Home Screen. 3.
Touch and hold an item in the favorites tray and drag it out of the tray. To add items to the favorites tray: Touch and hold an item on the Home Screen and drag it into the favorites tray. If the favorites tray is full, you need to remove an item in the tray. Entering Text You can enter text using the onscreen keyboard. Some apps open it automatically. In others, you open it by touching where you want to type. You can touch the Back Key to hide the onscreen keyboard. Change Input Methods 1.
x Touch the alphabetic keys to enter letters. x Touch to use uppercase or lowercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, and when locked in uppercase. x Touch x Touch touch x Touch x Touch to delete the text before the cursor. to select numbers and symbols. You can then to find more. to start a new line. to use Google voice typing. x Touch and hold and then release it to change the input languages or set up the Google keyboard.
Google Voice Typing Google Voice typing uses the Google voice recognition service to convert speech to text. You must have a data connection on a mobile or Wi-Fi network to use it. 1. Flick down the status bar when entering text and touch Choose input method, and then select Google voice typing. Or touch to access the voice typing when you are using the Google Keyboard. 2. When you see the microphone image, speak what you want to type. 3. You can continue entering text to keep it or to delete it.
x Touch the alphabetic keys to enter letters. Touch and hold a key to enter the number or symbol located on the top of the key. Keep holding the key to bring up a series of characters available on that key, including associated accented letters, symbols or numbers. x For example, in English mode, touch and hold to enter 5. Keep holding to open a character and number list. You can select to enter T, or 5. x Touch to use uppercase or lowercase.
enter letters. Touch and hold to open a simple keyboard with numbers and certain symbols. x Touch to delete a character before the cursor. x Touch to start a new line. x Touch and hold to open the Swype settings. To enter text via Swype: Move your finger from letter to letter to trace a word without lifting the finger until you reach the end of the word. To enter the word “here”. Put your finger on “h”, and without lifting, slide it to “e”, and then to “r”, and back to “e”.
In the KEYBOARD & INPUT METHODS section, you can set the default input method and choose the settings for input methods. Editing Text x Move the insertion point: Touch where you want to type. The cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor. x Select text: Touch and hold or double-tap within the text. The nearest word highlights, with a tab at each end of the selection. Drag the tabs to change the selection.
x Insert text from the clipboard: Move cursor to the insertion point and then touch and hold the tab below the cursor. Release the finger and touch PASTE. Opening and Switching apps Open an App 1. 2. Touch the Home Key > . Slide left or right on the screen and touch an app to open it. Switch Between Recently Opened Apps 1. Touch the Home Key twice. A list of the names and thumbnails of apps you’ve used recently opens.
Connecting to Networks and Devices Connecting to Mobile Networks Select Network Operator 1. Touch the Home Key > Menu Key > System settings > Mobile networks > Network operators. 2. Touch Search networks to search for all available networks. 3. Touch a network in the network list to register manually. You can also touch Choose automatically to select preferred network automatically. Control Mobile Data Use To enable or disable data access: 1.
Use 2G Network Only to Save Power 1. Touch the Home Key > Menu Key > System settings > Mobile networks. 2. Check Use only 2G networks to save battery power. Set Access Point Names To connect to the Internet you can use the default Access Point Names (APN). And if you want to add a new APN, please contact the service provider to get the necessary information. 1. Touch the Home Key > Menu Key > System settings > Mobile networks > Access Point Names. 2. Touch . 3.
Turn Wi-Fi On and Connect to a Wi-Fi Network 1. Touch the Home Key > Menu Key > System settings > Wi-Fi. 2. Slide the Wi-Fi switch to the ON position to turn on Wi-Fi. 3. Touch a network name to connect to it. 4. If the network is secured, enter the password and touch Connect. NOTE: Your phone automatically connects to previously used Wi-Fi networks when they are in range. Get Notified of Open Networks 1. Touch the Home Key > Menu Key > System settings > Wi-Fi. 2. Slide the Wi-Fi switch to the ON position.
To connect to a secured network, you first need to get the security details from the network's administrator. 1. Touch the Home Key > Menu Key > System settings > Wi-Fi. 2. Slide the Wi-Fi switch to the ON position. 3. Touch +. 4. Enter the network SSID (name). If necessary, enter security or other network configuration details. 5. Touch Save.
Turn Bluetooth On/Off 1. Touch the Home Key > Menu Key > System settings > Bluetooth. 2. Slide the Bluetooth switch to the ON or OFF position. When Bluetooth is on, the icon will appear in the status bar. Make Your Phone Visible In order to work with other phones or devices that have Bluetooth, you need to make your phone ‘visible’ to them. 1. Touch the Home Key > Menu Key > System settings > Bluetooth. 2. Slide the Bluetooth switch to the ON position. 3.
Pair With Another Bluetooth Device 1. Touch the Home Key > Menu Key > System settings > Bluetooth. 2. Slide the Bluetooth switch to the ON position if Bluetooth is off. Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range. You could touch SEARCH FOR DEVICES if you want to scan again. 3. Touch the device you want to pair with. 4. Confirm that the Bluetooth passkeys are the same between the two devices and touch Pair.
the Bluetooth device you want to unpair from. 3. Touch Unpair. Connecting to Your Computer via USB You can connect your phone to a computer with a USB cable and transfer music, pictures, and other files in both directions. Your phone stores these files in internal storage or on a removable microSDHC card. If you are using USB tethering, you must turn that off before you can use USB to transfer files between your phone and computer. Connect Your Phone to a Computer via USB 1.
f Media device (MTP): Lets you use phone as USB storage and transfer files when it is connected to Windows PC or Mac. f Camera (PTP): Lets you use camera software to transfer pictures from phone to PC. Disconnect Your Phone From the Computer To disconnect the phone from the computer, simply unplug the USB cable when you’re finished. Remove the microSDHC Card From Your Phone If you need to remove the microSDHC card while the phone is on, you should unmount it first. 1.
tethering feature of your phone. The feature needs data connection on a mobile network and may result in data charges. NOTE: If your phone has a microSDHC card or USB storage, you can’t mount it on your computer while USB tethered. 1. Connect your phone to your computer with a USB cable. 2. Touch the Home Key > Menu Key > System settings > More. 3. Check USB tethering. A new network connection will be created on your computer.
tethering. Share Your Mobile Data Connection as a Wi-Fi Hotspot You can share your phone’s data connection with other devices by turning your phone into a portable Wi-Fi hotspot. You must have qualifying service on your account in order to use the Mobile HotSpot feature. NOTE: When the portable Wi-Fi hotspot feature is enabled, you cannot use your phone’s applications to access the Internet via its Wi-Fi connection. You still remain connected to the Internet via your mobile data network. 1.
Configure Mobile Hotspot. 2. Set your name and security options as follows: f Network SSID: Enter or edit a network SSID (name) that other devices see when scanning for Wi-Fi networks. f Channel: Select the channel of the Wi-Fi hotspot. f Security: Choose a security option: None (not recommended), WPA PSK or WPA2 PSK (other users can access your mobile hotspot only if they enter the correct password). When you select WPA PSK or WPA2 PSK, touch the Password field to edit the security password. 3.
More > VPN. 2. Touch + and fill in the information provided by your network administrator. 3. Touch Save. The VPN is added to the list on the VPN screen. Connect to a VPN 1. Touch the Home Key > Menu Key > System settings > More > VPN. 2. Touch the VPN that you want to connect to. 3. When prompted, enter any requested credentials, and then touch Connect. When you are connected, the VPN connected icon appears in the Status bar. Modify a VPN 1. Touch the Home Key > Menu Key > System settings > More > VPN.
3. Touch Delete profile.
Phone Calls You can place calls from the Phone app, the People app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually touch it to dial. Placing and Ending Calls Place a Call by Dialing 1. Touch the Home Key > . 2. In the dialer tab , enter the phone number with the on-screen keypad. Touch to delete incorrect digits. NOTE: As you enter digits, your phone searches for contacts that match.
Answering or Rejecting Calls When you receive a phone call, the Incoming Call screen opens, displaying the Caller ID or the information about the caller that you've entered in People. You can answer or reject the call, or reject it with a text message. Answer a Call When you receive a phone call, drag over to answer the call. NOTE: To silence the ringer before answering the call, press the Volume Keys up or down. Reject a Call When you receive a phone call, drag the call.
Place a Call From the Call Log 1. Open the call log. 2. Touch a number for more information about the call, or touch beside it to call back. Add a Call Log Number as a Contact 1. Open the call log. 2. Touch a number to view more call information. 3. Touch . 4. To add the number to an existing contact, touch a contact in the list. To add a new contact, touch CREATE NEW CONTACT. Take Other Actions on a Call Log Entry 1. Open the call log. 2. Touch a number to view more call information.
Delete the Call Log 1. Open the call log. 2. Touch the Menu Key > Select item(s). 3. Touch the call log items you want to delete and then touch > OK to delete the call logs. NOTE: You can also touch a number in the call log screen, and touch the Menu Key > Remove from call log to delete the call log of the number. Calling Your Contacts Call a Contact 1. Touch the Home Key > and then touch the Contact tab . 2. Flick the screen up or down to view all your contacts with phone numbers.
numbers are listed at the top of the screen. Touch a contact or number to call it. Checking Voicemail If you have set the phone to divert certain calls to the voicemail, callers can leave voicemail messages when they cannot reach you. Here’s how to check the messages they left. 1. Touch the Home Key > . 2. Touch and hold 1 Key in the dialer. 3. Follow the voice prompts to listen to and manage your voicemail messages.
x Touch code. x Touch to merge the separate calls into a single conference call. to switch to the dialer, for example to enter a x Touch to end the current call. WARNING! Because of higher volume levels, do not place the phone near your ear during speakerphone use. Managing Multi-party Calls When the call waiting and three-way call features are available, you can switch between two calls or set up a conference call.
Set Up a Conference Call With this feature, you can talk to two people at the same time. 1. On the dialer screen, enter a number and touch . 2. Once you have established the connection, touch and dial the second number. (This puts the first caller on hold and dials the second number.) 3. When you’re connected to the second party, touch . If one of the people you called hangs up during your call, you and the remaining caller stay connected.
NOTE: The PIN2 code is provided by your carrier. Entering an incorrect PIN2 code more times than allowed can get your SIM card locked. Contact T-Mobile for assistance. Edit Quick Response to Rejected Callers 1. Touch the Home Key > > Menu Key > Settings > Quick responses. 2. Touch the text message to edit it. Set Voicemail 1. Touch the Home Key > > Menu Key > Settings > Voicemail. 2. Touch service to select voicemail service provider. Your carrier is the default. 3.
Set DTMF Tones You can set the length of Dual-tone multi-frequency (DTMF) signal tones. 1. Touch the Home Key > DTMF Tones. > Menu Key > Settings > 2. Touch Normal or Long. Set Speed Dials You can touch and hold the 1 ~ 9 key from the dialer to call the corresponding speed dial number. The number key 1 is reserved to speed dial your voicemail. To assign a speed dial key: 1. Touch the Home Key > settings > Speed dial. > Menu Key > System 2. Touch a speed dial key. 3.
Bar Certain Calls Call barring feature allows you to forbid certain types of calls from your phone. 1. Touch the Home Key > Barring Settings. > Menu Key > Settings > Call 2. Set the restriction of specific types of calls from your phone. Forward Incoming Calls Call forwarding feature allows you to forward your incoming calls to another phone number. 1. Touch the Home Key > forwarding. > Menu Key > Settings > Call 2.
Internet Call Settings To add an Internet calling account: 1. Touch the Home Key > > Menu Key > Settings >SIP Accounts. 2. Touch ADD ACCOUNT. 3. Follow the instructions from your Internet calling service provider to configure the settings for your account. 4. Touch SAVE.
People You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, touch the Home Key > . From there, you can touch the tabs on the top of the screen to quickly switch to the contact groups or favorite contacts . Checking Contact Details 1. Touch the Home Key > and touch the all contacts tab to access your contact list. 2. Scroll through the list to view all your contacts. 3.
contacts will be synced automatically with your account online. 4. Enter the contact name, phone numbers, email addresses, and other information. 5. Touch DONE to save the contact. Setting Up Your Own Profile You can create your own name card in your phone. 1. Touch the Home Key > . and touch the all contacts tab 2. Touch Set up my profile or your name, whichever is at the top of the contact list. 3. Edit your profile information and touch DONE.
2. Touch the Menu Key > Import/export > Export to SIM card. 3. Touch OK. Import Contacts From storage 1. Touch the Home Key > . 2. Touch the Menu Key > Import/export > Import from storage. 3. Select an account in which to save the contacts. 4. Touch to select the vCard file you need and then touch OK. Export Contacts to storage 1. Touch the Home Key > . 2. Touch the Menu Key > Import/export > Export to storage. 3. The phone will prompt you with the name of the vCard file.
Working With Favorite Contacts In the favorite contacts tab, you can find your favorite contacts and frequently contacted contacts. Add a Contact to Favorites You can add the contacts used frequently to Favorites, so you can find them quickly. 1. Touch the Home Key > . and touch the all contacts tab 2. Touch a contact and then touch name. next to the contact Remove a Contact From Favorites 1. Touch the Home Key > tab . and touch the favorite contacts 2.
groups you have created. 3. Touch a group to view its members. Set Up a New Group 1. Touch the Home Key > tab . 2. Touch and touch the contact groups to create a new group. 3. Touch the account field on the top of the screen to choose an account for the group. 4. Enter the group name and touch DONE. 5. Touch members. 6. Touch and select the contacts you wish to be the group . Delete a Group 1. Touch the Home Key > tab . and touch the contact groups 2.
2. Touch a group and then touch the Menu Key. 3. Touch Rename group to edit the group name. Or touch Select item(s) to select the members you don’t need and remove them. Searching for a Contact 1. Touch the Home Key > 2. Touch . at the bottom of the screen. 3. Input the contact name you want to search for. The contacts matched will be listed. Editing Contacts Edit Contact Details 1. Touch the Home Key > . 2. Touch a contact you need to edit and then touch the Menu Key > Edit. 3.
the Menu Key > Set ringtone. NOTE: The contact must be saved on the phone, not the SIM card. 3. Select a ringtone you like and touch OK. Delete a Contact 1. Touch the Home Key > . 2. Touch a contact you want to delete and touch the Menu Key > Delete. 3. Touch OK to confirm.
Accounts Adding or Removing Accounts You can add multiple Google Accounts and Microsoft Exchange ActiveSync accounts. You may also add other kinds of accounts, depending on the apps installed on your phone. Add an Account 1. From the Home Screen, touch the Menu Key > System settings > Add account. 2. Touch the type of account you want to add. 3. Follow the onscreen steps to enter the information about the account. Most accounts require a username and password, but the details may vary.
2. Touch the account (such as Google). 3. Select an exact account and touch the Menu Key > Remove account > Remove account. Configuring Account Sync Configure Auto Sync Setting 1. Touch the Home Key > Menu Key > System settings > Data usage. 2. Touch the Menu Key and check or uncheck Auto-sync data. X When automatic sync is turned on, changes you make to information on your phone or on the web are automatically synced with each other.
Change an Account’s Sync Settings 1. Touch the Home Key > Menu Key > System settings. 2. Touch the type and then the account in the ACCOUNTS section. The Sync screen appears, showing a list of information the account can sync. 3. When auto-sync is turned on, check or uncheck items as you need. Checked types of information on the phone and the web will be kept in auto-sync.
Email Touch in the Home Screen and select Email. Use it to read and send emails from services other than Gmail. Set Up the First Email Account 1. When you open Email for the first time, enter your email address and password. 2. Touch Next to let the phone retrieve the network parameters automatically. NOTE: You can also enter these details manually by touching Manual setup or when automatic setup fails. 3. Follow the on-screen instructions to finish the setup.
Responding to an Email You can reply to or forward a message that you receive. You can also delete messages and manage them in other ways. Reply to or Forward an Email 1. Open the email you want to reply to or forward from Inbox. 2. Touch the icons at the bottom to reply or forward the email. f Touch f Touch to reply to the sender and all recipients of the original email. f Touch to reply to the sender. to forward the email to someone else 3. Type your email.
Delete an Email You can delete an email from its folder. You can also delete a batch of emails. x While reading a message, touch x While in a message list (for instance, the inbox), touch the checkboxes in front of the messages and then touch > OK. > OK. Writing and Sending an Email 1. Open your email Inbox and touch . NOTE: If you have more than one email account added on the phone, touch the sender line to select the account you want to use for sending the message. 2.
Adding Signature to Your Emails You can set a few lines of plain text as signature for every outgoing email message from an account, such as your name and contact information. 1. Open the Email app. 2. Touch the Menu Key > Settings and select the account you want to add signature to. 3. Touch Signature and enter the text. 4. Touch OK.
and details about the servers the account uses to send and receive mails. 1. Open Email to get the Inbox screen. 2. Touch the Menu Key > Settings and touch the account whose settings you want to change. 3. Make the changes you want and touch the Back Key when you’re finished. Remove an Email Account 1. Open Email to get the Inbox screen. 2. Touch the Menu Key > Settings and touch the account you want to remove. 3. Touch Remove account > OK.
GmailTM After you sign in to your Google account on the phone, you can send and retrieve Gmail messages with the Gmail app. Opening Your Gmail Inbox Touch in the Home Screen and select Gmail. The Inbox screen appears. If you haven’t signed in, you will be prompted to do so or create a new account. Touch the Menu Key > Refresh to refresh your Inbox and download new messages. Switching Accounts Gmail displays conversations, messages, and settings from one Google account at a time.
to use for sending the message. 2. Touch . 3. Enter a contact name or email address in the ‘To’ field. Separate each recipient with a comma. 4. Enter the email subject and compose the email text. 5. To attach an image, touch the Menu Key > Attach picture/Attach video and select a file. 6. Touch at the top right of the screen to send the message. Adding Signature to Your Gmail Messages You can set a few lines of plain text as signature for every outgoing Gmail message.
another person. 2. Do the following as you need. X To reply to the sender, touch . X To reply to the sender and all recipients of the original message, touch > Reply all. X To forward the message, touch > Forward. 3. Edit your message and touch the send icon . Working With Received Attachments When a message has an attachment, Gmail displays information about it in the ATTACHMENTS section of the email.
Internet connection, only messages synchronized onto your phone can be searched. 1. Open the Gmail app and touch . 2. Enter the words to search for and touch the search key on the screen keyboard. As you type, suggestions may appear below the search field. You can touch a suggestion to search for it right away. 3. In the search results, touch the message you need and work with it just as you would with any Gmail message.
2. At the top of the screen, touch > Change labels. 3. Check or uncheck labels in the new screen and touch OK. To add stars to messages: 1. Open the Gmail app and touch in the message list the sender images in front of the messages you want to star. 2. At the top of the screen, touch > Add star. To view messages by label: 1. Open the Gmail app and touch . 2. Touch a label below ALL LABELS to view messages with that label.
Messaging You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messaging Screen Touch in the Home Screen and select Messaging. The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread. x Touch x Touch x Touch an existing message thread to open the conversation you’ve had with a certain number. to write a new text or multimedia message. to search for a message using keywords.
4. Touch . Sending a Multimedia Message 1. On the Messaging screen, touch at the bottom. 2. Enter the recipient and the text of the message, as you do when sending a text message. You can also include email addresses as recipients. 3. Touch the Menu Key > Add subject to add a message subject. 4. Touch the paper clip icon message. 5. Touch to attach a file to the .
2. Type your reply in the text box at the bottom. You can touch the attach icon 3. Touch if you want to reply with an MMS. . Forwarding a Message 1. On the Messaging screen, touch the thread that has the message you want to forward. 2. Touch and hold the message. 3. Touch Forward in the menu that opens. 4. Enter a recipient for the message and edit the content if you want. 5. Touch . Viewing Details About a Message 1. Touch and hold a message in a thread. 2.
2. Touch the Menu Key > Select item(s). 3. Touch the messages you want to delete. The ones you touch will have a check in the box in front of them. 4. Touch at the bottom. 5. Touch Delete. To delete message threads: 1. On the Messaging screen, touch and hold one thread you want to delete. 2. If there are more threads you want to delete, touch them one by one. 3. Touch at the bottom. 4. Touch Delete.
Calendar Calendar on the phone works with the web-based Google Calendar service for creating and managing events, meetings, and appointments. It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, touch Calendar. in the Home Screen and select Viewing Your Calendars and Events Select Visible Calendars 1. Open the Calendar app. 2. Touch the Menu Key > Calendars to display. 3.
You can also change to Day view from Month view by touching any day in the grid. x In Month view, swipe vertically to see earlier months and later months. x In Week or Day view, swipe horizontally to see earlier weeks/days and later weeks/days. x When you are viewing earlier or later days, weeks, or months, touch at the top to quickly switch to today. View Event Details In Agenda, Day, or Week view, touch an event to view its details. In Month view, touch a day to switch to Day view.
NOTE: If you have more than one calendar, you can choose the calendar to which to add the event by touching the current calendar above the Event name box. 3. Touch SAVE at the top of the screen to save the new event. Editing or Deleting an Event 1. Find the event you want to edit or delete. 2. Open its details screen (see Viewing Your Calendars and Events – View Event Details in this chapter). 3. Do one of the following as you need. To… do… Edit the event, touch at the bottom of the screen.
Google+ Google+ is a social networking service offered by Google. The Google+ application on your phone enables you to manage your data, chat with online contacts, organize them in different circles, and share your selected information. Touch in the Home Screen and select Google+. The first time you open the Google+ app, select the photo & video backup and contact sync options. Organizing Your Contacts 1. Open the Google+ app. 2. Touch > People. 3.
X Nearby shows posts shared with you by users near your current location. X All, Acquaintances, Family, Following, circles and Friends show updates from people you’ve added to your circles. X What’s hot shows popular posts on Google+. Chatting With Contacts You can chat with your Google+ contacts through instant messaging and video call. 1. Touch > Hangouts in the Google+ app or touch from the home screen > Hangouts. 2. Touch "+" at the top right to create a new Hangout. 3.
Touch > Photos in the Google+ app to see all available albums. Checking and Managing Your Profile 1. Touch > Profile in the Google+ app. 2. Touch the ABOUT tab to see your profile and edit them. Other Features x Communities: A community is where people gather for the sharing and discussion of a common topic. Touch > Communities in the Google+ app to search and join all kinds of online communities on the Google+ network. x Events: Touch > Events in the Google+ app to manage your social calendar.
Browser Use Browser to view web pages and search for information. Opening the Browser Touch in the Home Screen and select Browser to start this function. The last web page you were viewing is displayed. If you have not used Browser recently, your home page opens. Browser also opens when you touch a web link - for example, in an email or a text message. Open a Web Page or Search the Web 1. Open the Browser app. 2. Touch the address box at the top of the web page. 3. Enter the address (URL) of a web page.
using the app for a while. 1. Open the page you want to set as your home page. 2. Touch the Menu Key > Settings > General > Set homepage. 3. Touch Current page or one of the following options. X Blank page: Open browser tab without opening a web page by default. This can make new Browser tabs open more quickly. X Default page: Set the factory default URL as the homepage. X Most visited sites: Every new browser tab displays a list of your frequently visited sites for you to choose from.
x Zoom in: Touch the screen with two fingers and spread them apart. x Go back: Touch to return to the page you’ve viewed previously in the same window. x Go forward: Touch x Refresh the page: Touch the address box and then touch . x Find text on the page: Touch the Menu Key > Find on page and type the terms you want to search for. x Send the page URL to friends: Touch the Menu Key > Share page and select how you want to send the URL. x Follow a link: Touch a link on the web page to open it.
1. Touch the tabs icon at the bottom of the screen. 2. Touch + at the top right of the screen. A new browser window opens and the homepage is loaded. To switch between tabs: 1. Touch the tabs icon at the bottom of the screen. 2. Swipe vertically to scroll through the list of opened tabs. 3. Touch the thumbnail of the tab you want to open. TIP: Swipe a thumbnail horizontally or touch its X to close the tab.
Downloads). Using Bookmarks Save web URLs as bookmarks to open them easily in the future. To open a bookmark, touch the Menu Key > Bookmarks in a browser tab and then touch the bookmark. Bookmark a Web Page 1. Open the web page. 2. Touch the Menu Key > Save to bookmarks. 3. Edit the bookmark label and address if necessary, or choose a different account. NOTE: To change the place where the bookmark stored, please touch the name beside Add to. 4. Touch OK. Edit a Bookmark 1.
NOTE: Preinstalled bookmarks may not be edited. Delete a Bookmark 1. Touch the Menu Key > Bookmarks. 2. Touch and hold the bookmark to delete. 3. Touch Delete bookmark. 4. Touch OK. NOTE: Preinstalled bookmarks may not be deleted. Viewing Your Browsing History 1. Open the Browser app and touch the Menu Key > Bookmarks. 2. Touch the HISTORY tab. 3. Touch a time span to view the web pages you browsed during then. You can touch an item to reopen the web page.
Maps Activating Location Services To find your location on Google Maps, you must have location services turned on your phone. 1. Touch the Home Key > Menu Key > System settings > Location access. 2. Select the location options you want to use. Turn on Access to my location to ask your permission use your location information; check GPS satellites to use GPS satellites to determine your location. Check Wi-Fi & mobile network location to use Wi-Fi and mobile networks to determine your approximate location.
2. Enter the place you’re looking for in the search box at the top. You can enter an address, a city, or a type of business or establishment, for example, “museums in Shanghai.” As you enter information, suggestions from your previous searches and from popular searches appear in a list below the search box. You can touch a suggestion to search for it. TIP: You can also touch voice search. beside the search box to use 3. Touch the search icon on the keyboard.
NOTE: Touch (Start) to use Google Maps Navigation (beta) and get turn-by-turn voice directions.
Google Now and Search You can search for information on the web or on your phone using Google Search, get information when you need with Google Now without searching, or perform certain tasks by speaking. Enabling Google Now Google Now gets you just the right information at just the right time. It tells you today’s weather before you start your day, how much traffic to expect before you leave for work, and more. You can turn Google Now on or off from within the Google app.
search suggestion that appears below the search box. Searching by Speaking You can also search the web or perform certain tasks by speaking. 1. Touch the Home Key > > Google. 2. Touch the microphone icon to the right of the search box, or just say ‘Google’. NOTE: You can also touch the Home Key > Search. > Voice 3. Speak the terms you want to search for or the question you want to ask. When you’re finished speaking, your speech is analyzed and the search is initiated.
Camera You can use your phone to take photos and record videos. Photos and videos are stored on the phone’s memory card or in the phone’s internal storage. You can copy them to your computer or access them in the Gallery app. Capturing a Photo 1. Touch in the Home Screen and select Camera. 2. Aim the camera at the subject and make any necessary adjustment.
Number Function 1 Turn on/off flash. 2 Select the color effect. 3 Switch between normal and other mode. 4 Change the camera settings. 5 Hold the slider and slide to zoom in or out. 6 View photos and videos you have captured. 7 Capture a photo. 8 Switch to the camcorder. 3. Lightly touch the capture button . Customizing Camera Settings Before taking a photo, you can touch camera setting options. Grid Shutter tones to open the following Turn on/off grid. Select your preferred shutter tone.
White balance Select how the camera adjusts colors in different kinds of light to achieve the most natural looking colors for your shots, or allow the camera to adjust the white balance automatically. ISO Auto-review Set ISO as ISO-100, ISO-200, ISO-400, ISO-800. Adjust the review time. Geo-tagging Set whether your location information is stored or not with each photo you take. Anti-banding Set anti-band as auto, 50 Hz or 60 Hz. Storage location Select where to store the picture you take.
Number Function 1 Turn on/off flash. 2 Select the color effect. 3 Change the camcorder settings. 4 Hold the slider and slide to zoom in or out. 5 View photos and videos you have captured. 6 Start or stop recording a video. 7 Switch to the camera. 4. Touch to start recording. 5. Touch to stop recording.
Customizing Camcorder Settings Before recording a video, you can touch following camcorder setting options. Video quality to open the Choose the video quality. Silent camcorder Turn on/off silent camcorder. Time lapse Set the lapse time for taking photo. White balance Select how the camera adjusts colors in different kinds of light to achieve the most natural looking colors for your videos, or allow the camera to adjust the white balance automatically.
Gallery Opening Gallery Touch in the Home Screen and select Gallery to view albums of your pictures and videos. Working With Albums When you open Gallery, all pictures and videos on your phone are displayed in a number of albums. To view album contents: Touch an album to view the pictures and videos it contains. To share albums: 1. Touch and hold an album until it is selected. 2. Touch more albums that you want to share. 3. Touch at the top of the screen and select how you want to share the albums.
Working With Pictures Touch a picture in an album to view the picture in full screen. Double-touch the picture, or pinch two fingers together or spread them apart to zoom out or in. Slide left or right to view other pictures in the album. Retouch Your Pictures You can edit any photos you took and some other pictures in Gallery. The changed picture is saved in the same album, while the original image is never affected. 1. Touch while viewing a picture in full screen to open the Edit interface.
Add doodle. Input text you want to show on the picture. 3. To undo or redo the changes you’ve made to the picture, touch or at the top of the screen. 4. Touch Save to save the new picture to the same album. Share Your Pictures 1. Touch an album in the gallery and then touch a picture. 2. Touch at the bottom of the screen. If the icon is invisible, touch the screen first. 3. Select how you want to share the picture. Working With Videos Play Videos 1.
of a video. 2. Touch at the bottom of the screen. If the icon is invisible, touch the screen first. 3. Select how you want to share the video.
Music Touch in the Home Screen and select Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, and so on. Copying Music Files to Your Phone Before using Music, you need to copy or download audio files to your phone. Copy From a Computer 1. Connect your phone and the computer with a USB cable. 2.
Viewing Your Music Library Touch in the Home Screen and select Music and your music library is displayed. All your audio files are cataloged according to the information stored in the files. Touch the tabs at the screen to view your music library organized by Songs, Playlists, Folder, Albums, Artists or Genre.
Playing Music Touch a song in the music library to listen to it. The following playback screen appears. Number Function 1 Song and artist information. 2 Touch to open the music library. 3 Playback control. Skip songs or pause and resume playback. Drag the slider to jump to any part of the song. 4 Add to my favorite playlist. 5 Touch to toggle repeat mode.
Managing Playlists Create playlists to organize your music files into sets of songs, so that you can play the songs you like in the order you prefer. Create a Playlist 1. Touch next to the song in the music library. 2. In the menu that opens, touch Add to playlist. 3. Touch New. 4. Type the playlist name and touch Save. The playlist is created and the song you selected is added to the playlist. Add a Song to a Playlist 1. Touch next to the song in the music library. 2.
5. Touch . Delete or Rename a Playlist 1. Touch the Playlists tab in the music library to see all the playlists. 2. Touch next to a playlist and touch Rename Playlist or Delete Playlist in the menu that opens. NOTE: These options may not be available for certain automatically created playlists.
Play Music The Play Music application ( ) works with Google Music, Google’s online music store and streaming service. You can stream via mobile data or Wi-Fi and listen to you favorite songs that you’ve added to your online Google Music library. You can also play audio files you’ve copied directly to your phone from a computer. NOTE: The availability of Google Music is dependent on your region.
Number Function 1 Song and artist information. Touch or drag down to return to the music library. 2 Album artwork. 3 Give the song a thumbs-up. 4 Playback control. Skip songs, pause and resume playback, use shuffle or repeat. Drag the progress bar to jump to any part of the song. 5 Give the song a thumbs-down. 6 Touch to see the current playlist (queue). 7 Get more options.
You can still control the music when you are not in the playback screen. x In the music library of the Play Music app, touch the summary information at the bottom of the screen to restore the playback screen. x In other apps, flick down the notification panel. Touch the song title to restore the playback screen, or just pause/ resume playback or skip to the next/previous song. x When the screen is locked, the song information, album cover as well as playback control is displayed on top of the screen.
2. Touch next to the playlist you want to delete. 3. Touch Delete in the menu that opens. 4. Touch OK to confirm.
Video Player Use the video player to play various kinds of videos. Opening the Video Library Touch in the Home Screen and select Video Player to view your video library. Playing and Controlling Videos Touch a video in the video library to play it. Rotate the phone on its side to watch the video in landscape view. Touch the video to show the playback controls. You can pause and resume the playback, or jump to any part of the video, adjust video brightness, hide the control panel and more.
2. To share more videos, touch them. 3. Touch at the bottom right of the screen and select how you want to share them. To rename a video: 1. Touch next to the video you want to rename. 2. Touch Rename. 3. Type the new video name and touch OK. To view details of a video: 1. Touch next to the video you want to view the details of. 2. Touch Details.
Sound Recorder Sound Recorder enables you to record voice memos and listen to them whenever you like. Recording a Voice Memo 1. Touch in the Home Screen and select Sound Recorder. 2. Touch to start recording. Touch recording if you change your mind. 3. Touch saved. to cancel to stop recording. The memo is automatically If you don’t want to save the memo after recording it, touch OK to delete it. Playing a Voice Memo To play a memo you just recorded: Touch at the bottom of the screen.
More Apps Clock Set alarms or turn the phone into a bedside clock. Set a New Alarm 1. Touch in the Home Screen and select Clock. 2. Touch a default alarm to configure it, or touch bottom of the screen to create a new alarm. at the 3. Touch each item to set up the alarm options, such as time, repeat, and alarm sound. 4. Touch SAVE to save and exit. Use Bed Clock Bed clock displays the current time and the next alarm. 1. Touch in the Home Screen and select Clock. 2.
screen. Stopwatch and Countdown 1. Touch Stopwatch / Countdown tab in Clock app to use the stopwatch or countdown. 2. Stopwatch allows you to record lap times, while Countdown allows you to set a time and count down to zero. World Time 1. Touch World time tab to check local time for cities around the world. 2. Touch + at the bottom to add a new city or country. Calculator Touch in the Home Screen and select Calculator. TIP: Touch or to switch between different panels.
Downloads The Downloads app keeps a record of the files you have downloaded using the Browser, Email, or Gmail app. Touch in the Home Screen and select Downloads to check the record. x Touch a file to open it with the appropriate applications. x Touch and hold a file, or check the box in front of it, to delete or share it. File Manager Quickly access all of your images, videos, audio clips, and other types of files on your phone and on the memory card. Touch in the Home Screen and select File Manager.
change the settings. NotePad Touch in the Home Screen and select NotePad to save and view your text notes. Touch to create a new note. Then enter your text and touch Save to save it. Touch a note to view its entire contents. You can also delete it, share it, or change its title. Play Magazines Touch in the home screen and select Play Magazines to access the digital magazines you have purchased from the Google Play Store.
YouTube Touch in the Home Screen and select YouTube. You can watch YouTube videos or upload your own.
Play Store Touch in the Home Screen and select Play Store. You can buy or rent music, books, movies, and apps and download them to your phone. Browsing and Searching for Apps You can browse apps by category and sort them in different ways. Touch a top-level category, such as Games and touch an app from any subcategory. You can also search for apps using an app’s name or description, or the developer’s name. Just touch and enter the search terms.
2. Wait for the app to be downloaded and installed automatically. Payment needs to be authorized before paid apps start downloading. The app is successfully installed when the icon appears in the status bar. You can find the new app after touching the Home Key > . Creating a Google Wallet Account You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app. Do one of the following: x On your computer, go to checkout.google.
within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone. If you change your mind, you can install the app again, but you can’t request a refund a second time. For details, please read the Play Store help information. 1. Touch the Home Key > > Play Store. 2. Touch the Menu Key > My apps. 3. Touch the app to uninstall for a refund. The details screen for the app opens. 4. Touch Refund and then touch Uninstall.
Uninstall an App 1. On the Apps screen of Play Store, touch the Menu Key > My Apps. 2. Touch an app to open its details screen. 3. Touch Uninstall > OK.
Settings Touch in the Home Screen and select Settings. The Settings app contains most of the tools for customizing and configuring your device. General Settings Airplane Mode In the Settings app, Slide the Airplane mode switch to the ON position to turn on Airplane mode. All the phone’s radios that transmit voice or data are turned off. Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections. See Connecting to Networks and Devices – Connecting to Wi-Fi.
Sound Adjust volumes (see Personalizing – Adjusting Volumes), toggle sound and mute (see Switching to Silent Mode), set up ringtone and notification sound (see Personalizing – Changing Ringtone and Notification Sound), and select system sounds (refer to Turning On/Off Touch Sounds). Display x Brightness: Set the brightness of the display. x Wallpaper: Select a background image for the Home Screen. x Auto-rotate screen: Rotate the screen display as you rotate the phone.
settings. x Personal dictionary: Add new words to the phone’s dictionary or remove words from the dictionary. The words you add are used for spelling check and word suggestion. x KEYBOARD & INPUT METHODS: Configure text input settings. See Knowing the Basics – Entering Text – Touch Input Settings. x Voice Search: x X Language: Select the language you use when entering text by speaking or searching by speaking. X Speech output: Select to set the speech output.
X x Listen to an example: Play a brief sample of the speech synthesizer, using your current settings. Pointer speed: Select how fast the pointer/mouse should scroll when you connect the phone to a trackpad or mouse accessory. Wireless & Networks Data Usage Touch the ON/OFF switch to turn on or off mobile data.
USB Tethering Share your phone’s mobile data connection with PCs or other devices via a USB cable. See Connecting to Networks and Devices – Sharing Your Mobile Data Connection – Share Your Mobile Data Connection via USB. Bluetooth Tethering Share your phone’s mobile data connection with PCs or other devices via Bluetooth. See Share Your Mobile Data Connection via Bluetooth.
card and prepare it for use with your phone. Battery Check how much power remains for the battery and what has been using the battery. Apps See apps installed on your phone and manage them. Touch an app in the DOWNLOADED, RUNNING, or ALL tab to see its information. You can stop the app, uninstall the app, clear data and cache, or move the app between the internal storage and the memory card. NOTE: Not all applications can be moved or uninstalled.
Security x Screen lock: Lock the screen with none, long press, pattern, PIN, or password. See Personalizing – Protecting Your Phone With Screen Locks. x Owner info: Set the text that you may display on the lock screen. x Encrypt phone: Encrypt your data on the phone to protect your privacy. See Personalizing – Protecting Your Phone With Encryption. x Set up SIM / RUIM card lock: X Lock SIM card: Activate or deactivate the PIN lock to require PIN before accessing the SIM card.
x Install from SD card: Install certificates from the memory card. x Clear credentials: Delete all certificates. Backup and Reset x Back up my data: Back up app data, Wi-Fi passwords, and other settings to Google servers after you sign in to your Google account. x Automatic restore: Restore previously backed up settings and data when you reinstall an app. x Factory data reset: Reset your phone to factory default settings. All your personal data from the phone’s internal storage will be erased.
System Accessibility Configure accessibility plug-ins on your phone, such as using TalkBack for low-vision users. About Phone View phone status and legal information. You can also upgrade your phone system from update packages copied to the storage card.
Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution Poor reception The network signal is too weak at your current location, for example, in a basement or near a tall building, because wireless transmissions can not effectively reach it.
Problem Possible causes Echo or noise Poor network link quality End the call and dial on the part of your again. You may be service provider. switched to a better-quality network link or phone line. Possible solution Poor local telephone line End the call and dial quality. again. You may be switched to a better-quality network link or phone line. Unable to select certain features Your service provider does not support these features, or you have not applied for services that provide these features.
Problem Possible causes Shortened The standby time is standby time related to your service provider system configuration. The same phone used with different service providers’ systems will not provide exactly the same length of standby time. Possible solution If you are located in an area where signaling is weak, temporarily power off the phone. The battery is depleted. In Use a new battery. high temperature environments, battery life will be shortened.
Problem Possible causes Possible solution Cannot turn Battery power has been Recharge the phone’s your phone depleted. battery. on SIM card error Unable to connect to the network SIM card malfunction or damage. Take the SIM card to your service provider for testing. SIM card inserted improperly. Insert the SIM card properly. Debris on the SIM card contacts. Use a soft, dry cloth to clean the SIM card contacts. SIM card invalid. Contact your service provider.
Problem Possible causes PIN Code blocked You have entered an Contact your service incorrect PIN code three provider. If the service consecutive times. provider provides the SIM card’s PUK code, use the PUK code to unlock the SIM card. Possible solution Unable to enter information into the phonebook The phonebook’s memory is already full. Delete unnecessary data from the contacts. Phone crashes, reboots, freeze, or cannot be powered on Some third-party software is not compatible with your phone.
For Your Safety General Safety Don’t make or receive handheld calls while driving. Never text while driving. Don’t use at gas stations. Keep your phone at least 15 mm away from your ear or body while making calls. Your phone may produce a bright or flashing light. Small parts may cause choking. Don’t dispose of your phone in fire. Your phone can produce a loud sound. To prevent possible hearing damage, do not listen at high volume levels for long periods. Avoid contact with anything magnetic.
Turn off when asked to in hospitals and medical facilities. Don’t take your phone apart. Turn off when told to in aircrafts and airports. Only use approved accessories. Turn off when near explosive materials or liquids. Don’t rely on your phone for emergency communications. Distraction Driving Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands free kit) can cause distraction and lead to an accident.
Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use. You must always turn off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment. x Always treat your phone and its accessories with care and keep it in a clean and dust-free place. x Keep the screen and camera lens clean.
x Do not attempt to disassemble your phone or its accessories. Only authorized personnel can do so. x Do not expose or use your phone or its accessories in a environment with or that can reach extreme temperatures, minimum - [5] and maximum + [50] degrees Celsius. x Do not place your phone inside or near heating equipments or high pressure containers, such as water heaters, microwave ovens, or hot cooking utensils. Otherwise, your phone may be damaged.
devices or magnetic media to be close to your phone for a long time. Electrostatic Discharge (ESD) Do not touch the SIM card’s metal connectors. Antenna Do not touch the antenna unnecessarily. Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth. Air Bags Do not place a phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and serious injury could result.
physician. Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone: x Do not grip the phone too tightly. x Press the buttons lightly. x Use the special features which are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text. x Take many breaks to stretch and relax.
normal use. Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit in the battery terminals. Never puncture the surface of the battery with sharp objects. Connection to a Car Seek professional advice when connecting a phone interface to the vehicle electrical system.
Radio Frequency Interference General Statement on Interference Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this, use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket.
determine if operation of your phone may interfere with the operation of your medical device. Hospitals Turn off your wireless device when requested to do so in hospitals, clinics or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment. Aircraft Turn off your wireless device whenever you are instructed to do so by airport or airline staff. Consult the airline staff about the use of wireless devices onboard the aircraft.
posted signs to turn off wireless devices such as your phone or other radio equipment. Areas with potentially explosive atmospheres include fueling areas, below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The highest SAR value for the device as reported to the FCC when tested for use at the ear is 1.14 W/kg and when worn on the body, as described in this user guide, is 1.
and are not holding the device at the ear, position the handset a minimum of 1.0 cm from your body when the device is switched on. FCC Compliance This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
—Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. Hearing Aid Compatibility (HAC) regulations for Mobile phones In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants.
been rated. Phones that are rated have the rating on their box or a label located on the box. The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.
Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. For more information about FCC Hearing Aid Compatibility, please go to http://www.fcc.gov/cgb/dro. CITA Requirements a) Do not disassemble or open crush, bend or deform, puncture or shred. b) Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
j) Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. k) Improper battery use may result in a fire, explosion or other hazard.
Legal Approved Firmware Versions This device will only operate with firmware versions that have been approved for use by T-Mobile and the device manufacturer. If unauthorized firmware is placed on the device it will not function. Information About Safeguarding Handsets T-Mobile encourages customers to take appropriate measures to secure their devices and invites them to take advantage of the features available on this device to help secure it from theft and/or other unauthorized access and use.
Emergency Dialing Although all phones are equipped with 9-1-1 emergency calling, this phone may or may not permit its location to be approximated during a 9-1-1 call.* * Availability of this feature depends on upgrades to the (a) wireless network and (b) 9-1-1 calling system that are required to be installed by the local 9-1-1 response agency or public safety answering point (PSAP); these upgrades may not be available everywhere within our wireless coverage area or your roaming area.
Additional Information Use of some content or features may incur separate, additional charges and/or require qualifying service, or access to a Wi-Fi connection. Smartphone Mobile HotSpot (Tethering): Qualifying service required. Plan data allotment applies. Roaming and on-network data allotments differ; see your selected service for details. Use of connected devices subject to T-Mobile Terms and Conditions.
quality service to other users, if you roam for a significant portion of your usage, or if you use a disproportionate amount of bandwidth during a billing cycle. You may not use your plan or device for prohibited uses. Downloads/Applications: T-Mobile is not responsible for any third party content or Web site you may be able to access using your device. Additional charges may apply; not all downloads available on all devices.
access through an App. Hearing Aid Compatibility: This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise.
use by connected devices sharing Wi-Fi. Use of connected devices subject to T-Mobile’s Terms and Conditions. Wi-Fi Calling: Wi-Fi connection required; may decrement plan minutes. See your selected service for details. Devices and screen images are simulated. See brochures and Terms and Conditions (including arbitration provision) at T-Mobile.