User Guide
21
① The accounts you and your friends have registered must be
in the same country.
② For example, UK users cannot share with US users.
① Ensure that ZUMIMALL APP has access to mobile cellular data
and wireless LAN.
② Enter an unregistered account and make sure the format of
the registered account is correct.
14. Unable to register an account
15. Unable to share device
① Open the speaker button on the APP.
② Adjust the intercom volume in the settings.
③ Turn on the phone media volume.
④ Release the intercom button and listen to the other party.
16. No sound is heard when the device is talking
① If the distance between the camera and the mobile phone
is too close (1~2 meters), there will be whistling, which is a
normal phenomenon.
② It is recommended to keep a certain distance between the
camera and the mobile phone during the intercom.
17. Noise during two-way intercom
① Check the lens for dust and wipe it clean.
② Try switching between different resolutions.
③ Re-add camera after reset.
18. Live video is blurry
① When the light source is directly on the lens, there will be
white spots on the screen.
② It is recommended not to point the lens at a strong light
source.
19. The live broadcast at night has white spots