User manual

17
Troubleshooting
 If you use Mini SD, RS-MMC, MS Duo, or MS Pro Duo, a card adapter (not provided) must be used
before inserting them into the 4-in-1 card slot.
 If you encounter operation errors while you are using any of these 3 cards - Mini SD, MS Duo, MS Pro
Duo, please check whether you have taped the card with insulation paper as instructed. For details
about using insulation paper, please refer to “Memory Cards Back Up” section.
 PHOTO HARDDISK only supports FAT32 in standalone mode. PHOTO HARDDISK’s default format is
FAT32. If you reformat the internal hard disk to other file system such as NTFS, “Copy” function under
standalone mode will fail.
Note: MAC OS does not recognize NTFS file system.
 PHOTO HARDDISK can only back up contents on memory cards to the first primary partition of the
internal hard disk.
 If the PHOTO HARDDISK becomes non-responsive, use a paper clip and insert it into the Reset
Pinhole to reset PHOTO HARDDKISK. This should solve most problems.
 If the computer does not detect the PHOTO HARDDISK after it is connected to it with USB cable,
check if the display is still showing “Press ENTER to Link”. If yes, please press the ENTER key. If
“Password: . . . .” is displayed on the LCD, it means that PHOTO HARDDISK is password protected and
you need to enter the 4-digit password before the computer can recognize the unit.
 If you have misplaced the password, you will not be able to connect to a computer. Please contact
your dealer for assistance in restoring the password.
 If the menu language displayed is not understandable, turn the unit off and back on, press the DOWN
key four times, and then press the ENTER key, and one UP key and ENTER key to change to the other
language. If both languages are not understandable, please refer to “PHOTO HARDDISK Utility
Program” section for procedures to set up 2nd language for the unit.