Model: D1080P-3.
CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of un-insulated "dangerous voltage" within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product. Installation 1.
Use Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or equipment may expose you to dangerous voltage or other aerosol cleaners. Use a damp cloth for cleaning. Refer all servicing to qualified service 20. Product and Cart Combination - Video and cart hazards. personnel. combination should be moved with care.
General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked. 4.
Features • HD CMOS Progressive Scan • 720p or 1080p models with real-time (25/30 fps) • Triple-streaming (H.264/MJPEG) • Future proof ONVIF 2.1 compliance (1.
TABLE OF CONTENTS 1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . 1 1.1 Default Camera Username, Password, and Ports . . . . . . . . . . . 1 1.2 Camera Interior Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.2.1 Functions of Status LED’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.3 ONVIF Compatibility and Included Software Overview . . . . . . . . 3 1.3.2 NVMS . . . . . . . . . . .
Getting Started 6.7.7 BNC Video Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 6.7.8 Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 6.8 Alarm Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 6.8.1 Disk Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started 1. GETTING STARTED The system comes with the following components: Mounting Screw Kit: • 1 x Camera • 2 x mounting screws (PA4 30mm) • 1 x Mounting Screw Kit • 1 x Allen Key • 1 x RJ45 Coupler • 1 x BNC Test Cable • 1 x Mounting Template • 1 x Quick Start Guide • 1 x Instruction Manual • 1 x Software/Documentation CD • 2 x drywall anchors Allen Key RJ45 Coupler BNC Test Cable 1.
Getting Started 1.2 Camera Interior Overview Termination cables Mounting screw hole BNC analog output Status LED’s microSD card slot (max. 64GB supported; SanDisk™/Kingston™ brand memory cards recommended) Reset button IR LED Mounting screw hole CdS Light sensor 1.2.1 Functions of Status LED’s • POWER (Top): Glows green when camera is connected to power.
Getting Started 1.3 ONVIF Compatibility and Included Software Overview This camera is ONVIF v2.1 compliant. It is designed for interoperability with popular VMS’s and NVR’s*, with backwards compatibility to ONVIF v.1.02. For more information on ONVIF, visit www.onvif.org NOTE: Provided software is PC compatible only; Mac OS® access to the cameras is available via Safari® browser only. 1.3.1 NVMS • NVMS is a client-only solution that supports up to 36 IP cameras.
Connection 2. CONNECTION The camera has the following termination cables: 1. RJ45 Network Interface: Connect to a router or switch on your network using RJ45 Ethernet cable (Cat5e or better). 100Mhz connection. PoE supported (class 3 PoE switch required). NOTE: Use the included RJ45 coupler to connect to male end of RJ45 Ethernet cable. RJ45 Coupler 2. Audio Input (RCA): Connect to a self-powered microphone for listen-in audio. 3.
Connection 3. CAMERA INSTALLATION Make sure to follow the correct polarity if connecting the camera to DC power. Polarity is marked on the power connector. 1. Use the included allen key to remove the camera cover screws (2x). Lift the cover away from the camera. 1 2. Use the included mounting template or the camera to mark holes for the mounting screws.
Camera Installation 3. Mount the camera to the surface using the included mounting screws (2x). TIP: The NET LED in the middle flashes when the camera is connected to the network. 3 Mounting Screws NET LED 4. (Optional) Insert the included BNC test cable into the video test cable terminals and connect to a test monitor to check the camera viewing angle. 4 5. (Optional) Insert a microSD card into the camera.
Camera Installation 6. If you need to adjust the viewing angle, loosen the screws on the sides of the ball camera and adjust the ball camera. Do not remove the screws holding the ball camera. Tighten the screws when finished. 6 NOTE: Ensure the ball camera is pointed in the same direction as the IR LED to ensure a good nighttime image. Loosen screws to adjust the angle of the ball camera IR LED Do not remove the screws holding the ball camera.
Finding the Camera’s IP Address 4. FINDING THE CAMERA’S IP ADDRESS Use the steps below to find the camera’s IP address and connect to the camera over the local area network (LAN) using NVMS, UPnP on Windows® 7, or Bonjour® in Mac OS®. 4.1 Finding the Camera’s IP Address Using NVMS 1. Install NVMS from the CD. Now Double-click the NVMS icon ( ) on the Desktop. The log in screen appears. 2. Under User Name and Password, enter the default NVMS user name (admin) and password (admin).
Finding the Camera’s IP Address 4. Click on a camera IP address in Device List to login. 5. Under User Name, enter the user name for the camera (default: admin). Under Password, enter the password for the camera (default: admin). Click Continue. Enter Camera User Name (default: admin) Enter Camera Password (default: admin) Click Continue to login 6. The camera appears under the camera IP address. Click and drag the camera to the display grid to open it.
Finding the Camera’s IP Address 1. Click Start>Computer>Network. The camera’s IP address appears under Network Infrastructure. Double-click to open the camera Network 2. Double-click the camera to open it in your default browser. 3. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.
Finding the Camera’s IP Address 2. Click Bonjour. The camera’s IP address appears in the Bonjour Devices list. 3. Double-click the camera to open it in Safari®. Bookmarks button Bonjour Double-click the camera’s IP address 4. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.
Configuring Remote Connection 5. CONFIGURING REMOTE CONNECTION Follow the steps below to configure your camera for connections over the Internet using a web browser, NVMS, or other VMS software. Step 1 of 6: Locate the camera’s local IP address: • See “4. Finding the Camera’s IP Address” on page 8.
Configuring Remote Connection Step 3 of 6: Locate your camera’s MAC address: 1. Open a web browser and enter the camera’s IP address in the address bar in the following format: http:// http://192.168.0.120:80 IP address Colon HTTP port number 2. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login. 3. Click Device Info and write down the MAC Address.
Configuring Remote Connection Step 5 of 6: Enable DDNS on the camera: 1. Enter the camera’s IP address in your web browser. Log in and then click Network Service>DDNS. 2. Check Enable DDNS. 3. Configure the following: • Provider: Select the ddns service you use.. • Domain Name: Enter the Domain Name you received from the confirmation email you received after you created your DDNS account (e.g. mycamera.dyndns.org). • User Name: Enter the User Name.
Configuring Remote Connection 5.1 Connecting to a DDNS address using NVMS NOTE: Complete all the steps above before performing the following method. 1. Open NVMS and click Device Manager>Video Device Manager. 2. Click Manager. The Device Maintenance window opens. Enter the camera’s DDNS address Control Port Click Add Click Save 3. Under Device IP, enter the Domain Name from the confirmation email. For example, enter mycamera.
Configuring Remote Connection 8. Close Device Maintenance and Device Manager, and return to the Live Video screen. The newly added camera will appear in Device List. Found camera NOTE: A icon is shown for all cameras outside of the LAN. This does not affect your ability to connect to the camera remotely. 9. Click on the camera in Device List to login. Enter the User Name (default: admin) and Password (default: admin) and then click Continue.
Web Configuration 6. WEB CONFIGURATION The camera includes a built-in web interface that can be accessed using a web browser. 6.1 Supported Browsers • Google Chrome, Mozilla Firefox, and Apple Safari® (via Adobe Flash Player) • Microsoft Internet Explorer® 7.0 or later, 32-bit version (via ActiveX®) 6.2 Chrome, Firefox, and Safari Setup 1. Connect the camera to your local network and find the camera’s IP address. See “4. Finding the Camera’s IP Address” on page 9. 2.
Web Configuration 4. The main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: If you do not see video from the camera, make sure your computer has the latest version of Adobe Flash Player installed (visit http:// www.adobe.com/ to download the latest version). After installing Flash Player, restart your browser and reconnect to the camera. 6.
Web Configuration 3. Under Download unsigned ActiveX controls, click Prompt (recommended) or Enable. Select Enable or Prompt under Download unsigned ActiveX controls Click OK 4. Click OK. Click OK again to save changes. Step 2 of 2: Log into camera: 1. Connect the camera to your local network and find the camera’s IP address. See “4. Finding the Camera’s IP Address” on page 9. 2.
Web Configuration 4. If your computer has Flash Player installed, the main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: The ActiveX plug-in may provide smoother video performance than Flash Player. To use ActiveX, click the message above the video window. Then click inside the video area, select Install this Add-on for all users on this computer, and follow the prompts.
Web Configuration 6.4 Web Interface/Live Video Overview Camera configuration menus Click and drag to zoom in. Right-click and select ZoomOut to zoom out. Double-click inside window for full-screen Select Stream TIP: Select stream2 for better performance for remote connections. Stream2 has a lower resolution than stream1. The Live video page appears when you log into the camera.
Web Configuration The Live Video Menu contains the following options: • Full Screen: Open the video in full screen. Press ESC to exit full screen. • Sensor Config: Configure the camera sensor settings. See “6.17 Sensor Configuration” on page 51. • ZoomIn: Zoom in one level. • ZoomOut: Zoom out one level. • Restore Panorama: Zoom out all the way. 6.4.2 Configuring Camera Settings • Click the options on the left to configure camera settings.
Web Configuration 6.5 Device Info The Device Info page shows information about your IP camera, such as the Device Name (which appears in the Device List in NVMS), firmware version, MAC address, and camera inputs and outputs. You can also configure the Device Name for your camera. ATTENTION: The device ID is unique. Do not change it unless your installation has special requirements. To configure the Device Name: 1. Click Device Info. 2.
Web Configuration 6.6 Stream Configuration The Stream Configuration page allows you to configure the camera’s video streams. The camera supports three different video streams. This allows you to have a high quality recording stream (stream1), a lower quality stream (stream2) to preserve bandwidth for remote connections, and an MJPEG stream for applications requiring MJPEG. To configure video streaming settings: 1. Click Stream Configuration.
Web Configuration • Frame Rate: Select the frame rate for the stream up to maximum of 30FPS for stream1 or stream2 or 12FPS for stream3. NOTE: Frame rate may be automatically adjusted to account for bandwidth limitations. • I Frame interval: Select the interval for I frames: 1, 2, or 3. The default value of 2 should be used unless there are special requirements. The I Frame interval does not apply to stream3.
Web Configuration 6.7.1 Local Network The Local Network page shows the camera’s current IP address and network parameters if DHCP is enabled. It also allows you to set a static IP address for the camera (see below), set the networking parameters, and to select IPv4 or IPv6. NOTE: DHCP is disabled by default. When DHCP is enabled, the IP address is shown under DHCP IP. Use the IPScan tool on CD to configure a static IP address.
Web Configuration 4. Click OK to save changes. The camera will restart with the new IP address. 6.7.2 Device Port The Device Port page (Device Configuration>Device Port) allows you to configure the camera’s port configuration. The camera has the following ports: • Control port: The default is 30001. Enables video streaming. • HTTP Port: The default is 80. Enables web access.
Web Configuration 6.7.3 Camera The Camera page (Device Configuration>Camera) allows you to configure the Channel Name, which appears on the camera OSD and the video system frequency. To change the Channel Name: • Configure the Channel Name as needed and then click the Set button next to Channel Name. To change the video system frequency: • Select the desired setting under Video System and then click the Set button next to Source Resolution. 6.7.
Web Configuration You can set the camera’s date and time the following ways: • Using an NTP server (recommended) • Using your computer’s system time • Manually The camera is configured to use NTP by default, but you must set the time zone and Daylight Savings Time settings to ensure accurate time. After a power failure, the camera is configured to connect to an NTP server and automatically update the time when power is restored.
Web Configuration 3. Un-check Enable NTP and click Apply at the bottom of the screen. 4. If your region observes daylight savings time, check Adjust clock for daylight saving changes. • Under Start and End, select the start and end times for daylight savings. 5. Click Set Manually, and use the on-screen calendar to set the time and date. 6. Click Apply. The camera updates to the newly entered time. 6.7.5 OSD The OSD page allows you to configure the camera’s on-screen display text.
Web Configuration • Custom: Create a custom OSD message. Enter the custom OSD text under Custom OSD. Device Name Channel ID Channel Name Time Custom 3. Enter the desired Row and Column for enabled OSD messages. Text on row 0 is shown at the top of the screen, and moves down as the row number increases. Text on column 0 is shown on the left side of the screen, and moves right as the column number increases.
Web Configuration Configure microphone settings for listen-in audio. Self-powered microphone required (not included). To configure microphone settings: 1. Click Device Configuration>Microphone. 2. Check Enable Microphone to enable listen-in audio or un-check to disable. 3. Under Microphone Volume, select the volume for the microphone between 1~100. 4. Click OK to save changes. 6.7.
Web Configuration To change the language for the OSD and email alarms: 1. Click Device Configuration>Language. 2. Under Language, select the desired language then click OK to save changes. 6.8 Alarm Configuration Alarm Configuration contains the following sub-menus: • Disk Alarm • Motion Alarm • Alarm I/O (Not supported) • I/O Alarm Linkage (Not supported) • Alarm Setting (Not supported) 6.8.
Web Configuration 3. Under Max Disk Space, enter the disk full percentage that will trigger an alarm (e.g. a Disk Full Alarm will be triggered when the recording disk is 80% full). 4. Check Disk Error Alarm to enable Disk Error Alarms. 5. Click OK. 6.8.2 Motion Alarm The Motion alarm page allows you to configure camera motion detection alarm settings. You must enable motion detection to use local (e.g. microSD/ SD card or FTP recording) motion detection recording.
Web Configuration 3. Click Schedule to configure a motion detection schedule. The Schedule Time Setting menu opens. NOTE: If the Schedule Time Setting does not open, disable any popup blockers. 4. Configure the weekly schedule. The schedule is divided into 3 periods, and motion detection will be enabled in all times during all 3 periods. 5. Click Motion Area, and configure up to 8 motion detection areas: • Select Area Motion or Area Mask to configure motion detection areas.
Web Configuration 6.9 Local Record Local Record contains the following sub-menus: • Record Policy • Record Directory 6.9.1 Record Directory Record Directory allows you to configure the microSD/SD memory card, NAS, and FTP storage locations. It also allows you format the microSD/SD card. IMPORTANT: You must format the microSD/SD card using the camera before you can record to it.
Web Configuration 4. Click Modify. The Record Disk Path menu opens. Select SD1 Click Modify 5. Check Enable. Check Enable Click Format 6. Under File System, select SDVideo (recommended) or Ext3. 7. Click Format. A window will appear to show the status of the formatting. Wait for the formatting to complete and then click OK.
Web Configuration 2. Under Disk Name, select ftp. Select ftp Click Modify 3. Click Modify. The Record Disk Path opens. 4. Check Enable. 5. Configure the following: Check Enable Configure FTP server information Click OK • IP: Enter the FTP server address. • Port: Enter the FTP port number. • Accounts: Enter the FTP account user name. • Password/Confirm Password: Enter the FTP password.
Web Configuration 6. Click OK. 7. Set up recording using the Record Policy sub-menu (see “6.9.1 Record Directory” on page 36). To access your recordings, use NVMS or manually access your FTP server. NOTE: On the Record Directory page, Status will be OK when FTP is selected if FTP is accessible and all settings have been entered correctly. Status OK To configure a NAS storage location: 1. Click Local Record>Record Directory. 2.
Web Configuration 4. Configure the following: • IP: Enter the IP address of the NAS. • Path: Enter the NAS folder where video files will be saved. NAS folder must be located directly under the root folder of the NAS (e.g. /public). • Accounts: Enter the account user name for the NAS. • Password/Confirm Password: Enter the account password for the NAS. • File System: Enter the NAS file system (cifs or nfs). • Use All Space: Check to enable the camera to record until the NAS is full.
Web Configuration 6. Set up recording using the Record Policy sub-menu (see “6.9.1 Record Directory” on page 36). To access your recordings, use NVMS or manually access your NAS device. NOTE: On the Record Directory page, Status will be OK when NAS is selected if NAS is accessible and all settings have been entered correctly. Status OK 6.9.
Web Configuration The Record Policy menu allows you to set the microSD/SD memory card, NAS, and FTP recording parameters. Once configured, the device can record video directly to a microSD/SD card, NAS, and FTP. To enable recording to microSD/NAS/FTP: 1. Click Local Record>Record Policy. 2. Configure recording storage locations in the Record Directory sub-menu. See “6.9.1 Record Directory” on page 36.
Web Configuration number of days and enter the Number of Days desired. Note that you must have sufficient storage space to save the number of days entered. 8. Click OK to save changes. NOTE: To view video from the SD/microSD card, FTP, or NAS, use NVMS’s playback features, see the NVMS manual on the CD for details. You can access video saved to FTP or NAS by manually accessing your FTP server or NAS device. 6.
Web Configuration 4. Click OK. An error message appears if the masks configured exceed 8% of the total image area. 6.11 Network Service Network Service contains the following sub-menus: • DDNS • PPPoE (Not supported) 6.11.1 DDNS The DDNS sub-menu allows you to configure DDNS settings. Before configuring DDNS settings, you must register the camera for a free DDNS account (see “5. Configuring Remote Connection” on page 12). To configure DDNS settings: 1.
Web Configuration • Password: Enter the Password you have set on the account. 4. Click OK to save settings. 6.12 Service Center Service Center contains the following sub-menus: • SMTP • Alarm Center (not supported currently) 6.12.1 SMTP (Email Alert Setup) The SMTP sub-menu allows you to configure email alerts when motion alarms occur. Email alerts will include a .jpg snapshot attachment.
Web Configuration To enable email alerts: 1. Click Service Center>SMTP. 2. Check Enable SMTP. 3. Configure the following: • SMTP Server Address: Enter the address for your SMTP server. • SMTP Server Port: Enter your server’s SMTP port number. • User Name: Enter the SMTP account user name. • Password: Enter the SMTP account password. • Sender E-mail Address: Enter the email address that will be used to send email alerts.
Web Configuration 6.13.1 Group The Group page (Privilege>Group) allows you to manage permissions for user groups. Users obtain permissions from their group. The Administrators group contains all permissions and cannot be deleted or edited. To add a user group: 1. Click Add. The Add Group menu appears. NOTE: If the Add Group menu does not appear, disable any popup blockers. 2. Enter a name for the user group and click OK. Enter a group name and click OK 3.
Web Configuration 1. Under Group, select the group you would like to modify. 2. Click Modify to change the group name if needed, enter a new group name and click OK. 3. Change permissions as needed and click OK. To delete a user group: 1. Click Delete. The Delete Group menu appears. NOTE: If the Delete Group menu does not appear, disable any popup blockers. 2. Select the group you would like to delete and click Delete. 6.13.
Web Configuration To add a user account: 1. Click Add. The Add User window appears. NOTE: If the Add User menu does not appear, disable any popup blockers. 2. Enter a User Name and Password for the account and repeat the password under Confirm. 3. Under Group, select the desired user group for this account. 4.
Web Configuration 2. Click Privilege Manager>User. Select the user Click Unlock 3. Under User, select the locked user account. 4. Click Unlock to unlock the account. 6.14 Protocol Protocol contains the following sub-menus: • Protocol • Security (Not supported) NOTE: Do not check User Verification in the Security sub-menu, as it may block ONVIF software from detecting the camera. 6.14.
Web Configuration 6.16 Default Settings Click Default Settings. Click Restore then click OK to restore the camera to factory default settings. The camera will reboot. 6.17 Sensor Configuration The Sensor Configuration menu is used to adjust camera image settings. To configure camera image settings using the Sensor Configuration menu: • Log into the camera using a web browser, and from the Live Video page, right-click on the video area and select Sensor Config.
Web Configuration • Click Save to save setting changes. • Click Reset to revert to the last saved changes. • Click Factory Setting to revert all camera sensor settings to factory defaults. • Click Cancel to exit. TIP: Hold the mouse over the tabs to see the full name of the tab. 6.17.1 Image Adjust Adjust the Brightness, Saturation, and Contrast settings for the image. 6.17.2 Shutter Control Adjust the camera shutter settings. • ShutterMode: Select AutoShutter or FixedShutter.
Web Configuration • MaxShutter: Sets the upper limit of the shutter speed when AutoShutter is selected. • FixedShutter: Sets the shutter speed when FixedShutter is selected. 6.17.3 Gain Mode Select gain mode and adjust gain settings. • Gain Mode: Select AutoGain or FixedGain. • MaxGain (dB): Select the maximum gain value when AutoGain is selected. • FixedGain (dB): Select the gain value when FixedGain is selected. 6.17.4 Day/Night Mode Configure color settings for night mode.
Web Configuration • Night Color: Select Black_White to have the camera switch to black and white during night mode or select Multicolor to have the camera remain in color during night mode. 6.17.5 Auto Iris Set Auto Iris settings. • Auto Iris: Select ON to enable or OFF to disable. • Iris Speed: If Auto Iris is set to ON, select Auto Iris speed. 6.17.6 Gamma Adjust Gamma. • Gamma: Select gamma setting: Standard, High, Middle, Low, or Dynamic.
Web Configuration 6.17.7 AE Meter Mode Set the Auto-Exposure Meter Mode from one of the following: • Multi-Pattern: When metering light, entire image is metered symmetrically. • Center-Weighted: When metering light, priority is given to the center of the image. • Vertical Center-Weighted: When metering light, priority is given to the vertical center of the image. • Horizontal Center-Weighted: When metering light, priority is given to the horizontal center of the image. 6.17.
Web Configuration • WB Mode: Select Auto for automatic white balance or Manual to manually set the white balance. • Manual Mode: Select a mode for the lighting conditions or select Customized and manually adjust the RedGain and BlueGain. 6.17.9 WDR (solution may not feature this setting) Configure settings for Digital Wide Dynamic Range. • Control Mode: Select ON to enable Digital Wide Dynamic Range or OFF to disable.
Web Configuration 6.17.10 Mirror Enable/disable image mirroring. • Mirror: Select Horizontal to mirror the image horizontally, Vertical to mirror vertically, or Picture Flip to mirror both horizontally and vertically. Select Close to disable image mirroring. 6.17.11 Noise Filter (solution may not feature this setting) Configure noise filter settings. • Noise Filter: Select Auto for automatic noise filtering or Manual. • Max Level: Select the maximum level for automatic noise filtering.
Dimensions 7. RESETTING TO FACTORY DEFAULTS Follow the steps below to revert all settings to factory defaults. The camera must be connected to power to perform a factory reset. 1. Remove the camera cover screws (2x) and remove the camera cover. 2. Press and hold the white reset button for 5 seconds then release the button to reset the camera to factory defaults. 3. Re-attach the camera cover and replace the camera cover screws (2x).
Dimensions 8. DIMENSIONS Units: mm 99.9 49.2 52.9 30.3 100.0 Because our products are subject to continuous improvement, product design and specifications without notice and without incurring any obligation. E&O.E.
Troubleshooting 9. TROUBLESHOOTING Can’t find the camera IP address using NVMS or other software: • Make sure Ethernet and/or DC power cables are correctly connected to the camera. • Make sure the PoE switch or DC power source meets the camera’s power requirements (class 3 PoE / 450mA / 5.4W / 12V). If using PoE, make sure the PoE switch is powered on. • Make sure the PC is on the same network as the camera. Ping the camera’s IP address.
Troubleshooting Can’t connect to camera on a web browser using a DDNS address: • Port forwarding not set up. Make sure the HTTP port (default: 80) and Control port (default: 30001) are forwarded on your router to the camera’s local IP address. • Multiple cameras using same port number to connect. Configure each camera to use different ports and port forward the new ports (see “6.7.2 Device Port” on page 27 for details on changing camera ports).
