User`s guide

A-6000 High Speed, Long Range Ethernet Wireless Bridge
Customer Support vii
Customer Support
Before contact ZyXEL customer support/representative, please record the following information for customer support:
♦ Model name (A-6000) and serial number.
♦ Information in web page –System Information.
♦ Warranty Information.
♦ Date of receiving A-6000
♦ Brief description of the problem and the troubleshooting procedures performed by technical personnel.
Method
Location
e-mail –
Support/Sales
Telephone/Fax Web Site/FTP Site Regular Mail
Worldwide
[e-mail]
[phone]
[phone]
www.zyxel.com.tw
ZyXELCommunications Corp.
No.6 Innovation Road II,
Science Park, Hsinchu, Taiwan
[e-mail]
[phone]
800-255-4101
www.zyxel.com
North
America
[e-mail]
[phone]
ftp.zyxel.com
ZyXEL Communications, Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
[e-mail]
[phone]
www.zyxel.dk
Denmark
[e-mail]
[phone]
ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark.
[e-mail] [phone]
www.zyxel.com
Malaysia
[e-mail] [phone]
Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia
Norway [e-mail]
[e-mail]
[phone]
[phone]
www.zyxel.no ZyXEL Communications A/S
Nils Hansens vei 13. N-0667
Oslo, Norway
Sweden [e-mail]
[e-mail]
[phone]
[phone]
www.zyxel.se ZyXEL Communications A/S
Anders Carlssons Gata 7417 55
Goteborg Sweden
Shanghai [e-mail]
[e-mail]
[phone]
[phone]
ZyXEL(Shanghai)office
23/F,B Majesty Building No.138
Pudong Avenue Pudong Area,
Shanghai, China
[e-mail]
[phone]
0180-5213247
Tech Support hotline
0180-5099935
RMA/Repair hotline
www.zyxel.de
Germany
[e-mail]
[phone] ftp.europe.zyxel.com
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4
D-52146 Wuerselen,
Germany.