P630M ADSL USB Modem User’s Guide February 2001
Prestige 630 ADSL USB Modem Copyright Copyright ©2001 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation.
Prestige 630 ADSL USB Modem ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase.
Prestige 630 ADSL USB Modem Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operation and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Prestige 630 ADSL USB Modem Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operations. This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of the FCC Rules.
Prestige 630 ADSL USB Modem Customer Support When contacting your Customer Support Representative, please have the following information ready: ♦ ♦ ♦ ♦ ♦ Prestige model and serial number. Loopback Test information. Warranty Information. Date you received your Prestige. Brief description of the problem and the steps you took to solve it. Method EMAIL – Support Telephone Web Site EMAIL – Sales Fax FTP Site Regular Mail Region support@zyxel.com.tw Worldwide +886-3-578-3942 support@europe.zyxel.
Prestige 630 ADSL USB Modem Table of Contents Copyright .......................................................................................................................................................ii ZyXEL Limited Warranty............................................................................................................................ iii Information for Canadian Users....................................................................................................................
Prestige 630 ADSL USB Modem 2.3 Update Modem Software ................................................................................................................2-2 2.3.1 Procedure ................................................................................................................................2-2 2.4 Remove Software............................................................................................................................2-3 2.4.1 Procedure ...............................
Prestige 630 ADSL USB Modem List of Tables Table 1-1 Required Information..................................................................................................................... 1-1 Table 1-2 Front Panel LED Descriptions ....................................................................................................... 1-6 Table 5-1 Troubleshooting Table...................................................................................................................
Prestige 630 ADSL USB Modem What is ADSL? Your Prestige 630 ADSL USB Modem Congratulations on the purchase of your new modem! Your modem combines the super-fast speed of stateof-the-art ADSL (Asynchronous Digital Subscriber Line) technology with the ease of setup and operation facilitated by a Plug and Play USB (Universal Serial Bus) interface.
Prestige 630 ADSL USB Modem What is USB? USB (Universal Serial Bus) is an external interface data communication standard for a peripheral bus that was developed by Intel and Microsoft. USB is commonly referred to as a Plug and Play - meaning that your computer will instantly recognize (auto-detect) your new device (your Prestige).
Prestige 630 ADSL USB Modem Device Drivers Two types of device drivers are provided for your new modem: WAN (Wide Area Network) and LAN (Local Area Network). The proper choice of driver depends on the combination of operating system and protocol. 1. WAN (RFC 2364) Driver - this driver causes the modem to resemble a dial-up modem. Call establishment takes place through Dial-Up Networking. This driver supports RFC 2364 with PVC (Permanent Virtual Circuit) connections. 2.
Prestige 630 ADSL USB Modem Features The ZyXEL USB ADSL Modem provides the following features: • Compliant with Universal Serial Bus Specification Revision 1.1 • USB bus-powered; an external power supply is not required • Supports the Microsoft NDIS 4.0 WAN and NDIS 4.0 LAN Miniport device drivers • Compatible with all T1.413, G.DMT and G.
Prestige 630 ADSL USB Modem About This Manual A practical and comprehensive tool, this manual provides information about modem installation and operation. Ensure optimal comprehension by familiarizing yourself with the Syntax Conventions listed next. Syntax Conventions • “Type” means for you to type one or more characters and press the carriage return. “Select” or “Choose” means for you to select one from the predefined choices. • Window and command choices are in Bold Times font.
Prestige 630 ADSL USB Modem Chapter 1 Software Setup and Modem Installation This chapter guides you through the process of installing and configuring your software and hooking up your modem. Your modem supports WAN and LAN software drivers. See the previous section on Device Drivers to find out what drivers you should use with your Windows OS (Operating System). Follow the instructions that your computer OS provides. 1.
Prestige 630 ADSL USB Modem Information you may need before beginning software installation: Fill in the blanks Name Server Information Dynamic assignment (no information required) OR Static assignment (you need the following information): Primary DNS Address Secondary DNS Address Primary WINS Address Secondary WINS Address The Virtual Path Identifier number identifies virtual paths between users or between users and networks.
Prestige 630 ADSL USB Modem Step 3. Read the license agreement and click Yes. Step 4. If your service provider is not listed, highlight Other Service Provider and click Next > to continue. Step 5. At the Select Driver Type window, highlight the driver you want to install and click Next >. Step 6. Use the Communication Settings window (shown next) to configure VPI, VCI, Encapsulation and Modulation type. Then click Next >.
Prestige 630 ADSL USB Modem necessary; ZyXEL has tested the software with this OS. Click Yes to allow the installation to continue. Step 8. The Setup Complete window indicates successful completion of the installation process. Click Finish to close the installation wizard. Figure 1-2 Setup Complete Window Step 9. 1.3 Proceed to the Modem Installation section (shown next). Modem Installation For Windows 98 SE applications, you may need the Windows 98 SE CD to complete the installation.
Prestige 630 ADSL USB Modem Figure 1-3 Back Panel Connections Do not connect your USB device until you have installed the driver software for your computer as described at the beginning of this chapter. 1.3.2 Procedure Step 1. Attach the rectangular end of the USB cable into the back of your computer and the square end of the USB cable into the back of your Prestige (see figures below).
Prestige 630 ADSL USB Modem For Windows 2000 applications, the Found New Hardware Wizard window indicates the modem has been installed. Click Finish. Step 2. Follow the Windows instructions to get your new settings to take affect. Once you restart your computer, installation of the ZyXEL USB Modem is complete. 1.4 Front Panel LEDs The LED indicators on the front panel indicate the operational status of the Prestige 630. All LEDs are located on the front panel.
Prestige 630 ADSL USB Modem link is up or connected. This LED blinks when the link is not ready or has failed.
Prestige 630 ADSL USB Modem Chapter 2 DSL Modem Installer This chapter shows you how to customize your communication settings, update modem software and remove modem software drivers. Install your software and modem (see previous chapter) before proceeding. 2.1 Introduction You can perform many functions through the DSL Modem Installer window. The following explains how to find this window. 2.1.1 Procedure Step 1. From your computer desktop click Start!Programs!ZyXEL DSL Modem!Configure.
Prestige 630 ADSL USB Modem 2.2 Customize Your Communication Settings This section describes how to customize your VPI, VCI, Encapsulation and Modulation settings. 2.2.1 Procedure Step 1. In the DSL Installer window shown previously, click Settings. Step 2. From the Communication Settings window (see previous chapter), configure the following fields: VPI, VCI, Encapsulation and Modulation type. Click Apply. Step 3.
Prestige 630 ADSL USB Modem Step 3. In the window shown next, highlight the location of the Setup files and click OK. Figure 2-2 Select installation location Window Step 4. Click OK at the message that informs you not to unplug the USB modem cable until “after the install wizard has finished”. This message may not appear in Windows 2000 versions. Step 5. Click Finish in the Setup Complete window to complete this portion of the update process. Step 6. Unplug the USB modem cable. 2.
Prestige 630 ADSL USB Modem If in some versions you get a screen that says not to unplug the USB cable until after the Install Wizard has finished, just click OK and continue. Step 4. 2-4 At the Setup Complete window, remove any disks from their drives and click Finish. Restart your computer when prompted.
Prestige 630 ADSL USB Modem Chapter 3 Control Panel Application This chapter shows you how to configure and check the performance of the Modem/ADSL connection. When the control panel application is open, the monitor window updates every 2 seconds. The figures shown next May differ from what you see because ZyXEL Control Panel functionality is continually being upgraded and improved. 3.1 Procedure Step 1. Click Start! !Settings! !Control Panel and then double-click the ZyXEL DSL Modem icon.
Prestige 630 ADSL USB Modem Step 3. This window displays the Driver / Firmware Release numbers and the Control Panel Version. Figure 3-2 ZyXEL ADSL Modem Window - System Info Tab Step 4. This window displays the Modulation, Encapsulation and VPI/VCI values Figure 3-3 ZyXEL ADSL Modem Window - Configuration Tab The preceding window may vary depending on your operating system and driver type.
Prestige 630 ADSL USB Modem Chapter 4 Modify TCP/IP Networking Options This chapter shows you how to modify networking options for WAN and LAN. TCP/IP settings are automatically set-up during the software installation process. Use the following OS specific procedures to change TCP/IP settings (if necessary) for WAN and LAN. Procedures detail statically assigned, as opposed to dynamically assigned, information.
Prestige 630 ADSL USB Modem Step 4. Use this window to reach your TCP/IP settings. Make sure this box is checked and then click TCP/IP Settings… Figure 4-1 ZyXEL ADSL Connection Window - Server Types Tab Step 4. Use this window to configure your TCP/IP settings. Click here and then type the information that your service provider gave you. Change the default gateway by leaving this box blank. Click here and then type the information that your service provider gave you. Then, click OK.
Prestige 630 ADSL USB Modem Step 5. Click OK to confirm changes and end this TCP/IP option modification session. Figure 4-3 ZyXEL ADSL WAN Connection Properties Window - Networking Tab 4.1.2 Microsoft Windows 2000 Procedure Step 1. From your computer desktop, right-click the My Network Places icon and select Properties. Step 2. From the Network and Dial-Up Connections window, right-click the ZyXEL ADSL WAN Connection icon and click Properties.
Prestige 630 ADSL USB Modem Step 3. Use this window to reach the IP Protocol Properties window. Select Internet Protocol (TCP/IP) and click Properties. Figure 4-4 ZyXEL ADSL WAN Connection Properties Window - Networking Tab Step 4. Use this window to configure your IP Protocol Properties. Click here and type the IP address that your service provider gave you. Click here and type the information that service provider gave you. Click here to alter DNS/WINS addresses and IP security settings.
Prestige 630 ADSL USB Modem Step 5. At the ZyXEL ADSL WAN Connection Properties window, click OK to confirm changes and end this TCP/IP option modification session. 4.1.3 Microsoft Windows Me Procedure Step 1. From your computer desktop, double-click the My Computer icon. Step 2. From the My Computer window, double-click the Dial-Up Networking icon. Step 3. Right-click the ZyXEL ADSL Connection icon and click Properties. Step 4. Use this window to reach your TCP/IP settings.
Prestige 630 ADSL USB Modem Step 5. Use this window to configure your TCP/IP settings. Click here and type the IP address that your service provider gave you. Click here and type the information that your service provider gave you. Change the default gateway by leaving this box blank. Then, click OK. Figure 4-7 TCP/IP Settings Window Step 6. 4.2 Click OK at the next window. LAN USB Driver 4.2.1 Microsoft Windows 98 Procedure Step 1.
Prestige 630 ADSL USB Modem Step 2. Use this window to reach your LAN TCP/IP networking properties. Highlight TCP/IP >ZyXEL USB ADSL LAN Modem. Then click Properties. Figure 4-8 Network Window - Configuration Tab Step 3. Use this window to configure TCP/IP Properties. Click here and type your IP Address and Subnet Mask in the spaces provided. Then click OK.
Prestige 630 ADSL USB Modem Step 4. Use this window to add or remove gateways. Consult with your network administrator to determine the appropriate addresses for your needs. To add a new gateway: type the address in the New gateway field and click Add. The new gateway will appear in the Installed gateways list. To remove a gateway highlight it in the Installed gateways list and click Remove. Then click OK. Figure 4-10 TCP/IP Properties Window - Gateway Tab Step 5.
Prestige 630 ADSL USB Modem Step 3. Use this window to reach your LAN TCP/IP networking properties. Highlight Internet Protocol (TCP/IP). Then click Properties.
Prestige 630 ADSL USB Modem Step 4. Use this window to configure TCP/IP properties. Click here and type the information that your service provider gave you. Click here and type the information that your service provider gave you. Then click OK. Figure 4-12 Internet Protocol (TCP/IP) Properties Window - General Tab Step 5. At the next window, click OK to confirm changes and end this TCP/IP option modification session. 4.2.3 Microsoft Windows Me Procedure Step 1.
Prestige 630 ADSL USB Modem Step 2. Use this window to reach TCP/IP properties. Highlight TCP/IP -> ZyXEL USB ADSL LAN Modem. Then, Click Properties. Figure 4-13 Network Window - Configuration Tab Step 3. Use this screen to configure TCP/IP properties. Click here and type your IP Address and Subnet Mask address in the spaces provided. Make sure this box is checked and then click OK. Figure 4-14 TCP/IP Properties Window - IP Address Tab Step 4. Click OK and then click Yes to restart your computer.
Prestige 630 ADSL USB Modem Chapter 5 Troubleshooting This chapter covers potential problems and the possible solutions. Table 5-1 Troubleshooting Table PROBLEM None of the LEDs are on when I turn on the Prestige. CORRECTIVE ACTION Make sure your USB cable is properly connected to your Prestige. Make sure your computer is connected to, and receiving power from, a power source. If the error persists, you may have a hardware problem. In this case, contact technical support.
Prestige 630 ADSL USB Modem Glossary 10BaseT The 10-Mbps baseband Ethernet specification that uses two pairs of twisted-pair cabling (Category 3 or 5): one pair for transmitting data and the other for receiving data. ADSL Asymmetrical Digital Subscriber Line is an asymmetrical technology, meaning that the downstream data rate is much higher than the upstream data rate.
Prestige 630 ADSL USB Modem The DCE sits between the DTE (data terminal equipment) and a transmission circuit such as a phone line. DHCP Dynamic Host Configuration Protocol automatically assigns IP addresses to clients when they log on. DHCP centralizes IP address management on central computers that run the DHCP server program. DHCP leases addresses for a period of time, which means that addresses are made available to assign to other systems. DNS Domain Name System links names to IP addresses.
Prestige 630 ADSL USB Modem to the IEEE 802.3 Ethernet standard, including adaptations with data rates of 10 Mbits/sec and 100 Mbits/sec over coaxial cable, twisted-pair cable, and fiber-optic cable. The latest version of Ethernet, Gigabit Ethernet, has a data rate of 1 Gbit/sec. FAQ (Frequently Asked Questions) -- FAQ’s are documents that list and answer the most common questions on a particular subject.
Prestige 630 ADSL USB Modem the gatekeepers into the Internet. LAN Local Area Network is a shared communication system to which many computers are attached. A LAN, as its name implies, is limited to a local area. This has to do more with the electrical characteristics of the medium than the fact that many early LANs were designed for departments, although the latter accurately describes a LAN as well. LANs have different topologies, the most common being the linear bus and the star configuration.
Prestige 630 ADSL USB Modem PPP Point to Point Protocol. PPP encapsulates and transmits IP (Internet Protocol) datagrams over serial point-to-point links. PPP works with other protocols such as IPX (Internetwork Packet Exchange). The protocol is defined in IETF (Internet Engineering Task Force) RFC 1661 through 1663. PPP provides router-to-router, host-to-router, and host-to-host connections.
Prestige 630 ADSL USB Modem Cable SUA Single User Account. The Prestige's SUA (Single User Account) feature allows multiple user Internet access for the cost of a single ISP account - see also NAT. TCP Transmission Control Protocol handles flow control and packet recovery and IP providing basic addressing and packet-forwarding services. Telnet Telnet is the login and terminal emulation protocol common on the Internet and in UNIX environments. It operates over TCP/IP networks.
Prestige 630 ADSL USB Modem two major meanings - First, loosely used: the whole constellation of resources that can be accessed using Gopher, FTP, HTTP, Telnet, USENET, WAIS and some other tools. Second: the universe of hypertext servers (HTTP servers).
Prestige 630 ADSL USB Modem Index A F About ADSL ........................................................x About This Manual .......................................... xiv ADSL ...................................................................x Advantages of ADSL ...........................................x Advantages of USB............................................ xi Always on ............................................................x asymmetric....................................................
Prestige 630 ADSL USB Modem O Online Registration ............................................ iii P Plug and Play ......................................................xi power supply.....................................................xiii private, secure channel.........................................x protocol..............................................................xii R Release numbers .............................................. 3-2 repair.......................................................
