User's Guide

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Table Of Contents

Contents Overview
Table of Contents
Introduction
- 1.1 Overview
- 1.2 Applications
- 1.3 Ways to Manage the EMG1302-R10A
- 1.4 Good Habits for Managing the EMG1302-R10A
- 1.5 LEDs
- 1.6 The WPS Button
- 1.7 Wall Mounting
Introducing the Web Configurator
- 2.1 Overview
- 2.2 Login Accounts
- 2.3 Accessing the Web Configurator
- 2.4 Resetting the EMG1302-R10A
  - 2.4.1 Procedure to Use the RESET Button
Quick Start
- 3.1 Overview
- 3.2 Quick Start Setup
Monitor
- 4.1 Overview
- 4.2 What You Can Do
- 4.3 The Log Screen
  - 4.3.1 View Log
  - 4.3.2 Log Setting
- 4.4 DHCP Table
- 4.5 Packet Statistics
- 4.6 WLAN Station Status
Router Mode
- 5.1 Overview
- 5.2 Router Mode Status Screen
  - 5.2.1 Navigation Panel
Tutorials
- 6.1 Overview
- 6.2 Set Up a Wireless Network with WPS
  - 6.2.1 Push Button Configuration (PBC)
  - 6.2.2 PIN Configuration
- 6.3 Configure Wireless Security without WPS
  - 6.3.1 Configure Your Notebook
- 6.4 Using Multiple SSIDs on the EMG1302-R10A
  - 6.4.1 Configuring Security Settings of Multiple SSIDs
WAN
- 7.1 Overview
- 7.2 What You Can Do
- 7.3 What You Need To Know
  - 7.3.1 Configuring Your Internet Connection
  - 7.3.2 Multicast
- 7.4 Management WAN
  - 7.4.1 Add/Edit Internet Connection
  - 7.4.2 Bridge Encapsulation
- 7.5 Advanced WAN Screen
- 7.6 IPv6 Screen
Wireless LAN
- 8.1 Overview
- 8.2 What You Can Do
- 8.3 What You Should Know
- 8.4 General Wireless LAN Screen
- 8.5 Wireless Security
  - 8.5.1 No Security
  - 8.5.2 WPA2-PSK
- 8.6 More AP
  - 8.6.1 More AP Edit
- 8.7 MAC Filter
- 8.8 Wireless LAN Advanced Screen
- 8.9 Quality of Service (QoS) Screen
- 8.10 WPS Screen
- 8.11 WPS Station Screen
- 8.12 Scheduling Screen
- 8.13 WDS
LAN
- 9.1 Overview
- 9.2 What You Can Do
- 9.3 What You Need To Know
  - 9.3.1 IP Pool Setup
  - 9.3.2 LAN TCP/IP
- 9.4 LAN IP Screen
DHCP Server
- 10.1 Overview
- 10.2 What You Can Do
- 10.3 What You Need To Know
- 10.4 The DHCP General Screen
- 10.5 The DHCP Advanced Screen
- 10.6 The DHCP Client List Screen
Quality of Service (QoS)
- 11.1 Overview
  - 11.1.1 What You Can Do in the QoS Screens
  - 11.1.2 What You Need to Know About QoS
- 11.2 The Quality of Service General Screen
- 11.3 The Rule-based QoS Screen
  - 11.3.1 Adding a Rule
- 11.4 QoS Technical Reference
NAT
- 12.1 Overview
- 12.2 What You Can Do
- 12.3 What You Need To Know
- 12.4 The NAT General Screen
- 12.5 The NAT Port Forwarding Screen
- 12.6 The NAT Trigger Port Screen
- 12.7 The ALG Screen
DDNS
- 13.1 Overview
- 13.2 The DDNS General Screen
Routing
- 14.1 Overview
- 14.2 Static Route Screen
  - 14.2.1 Add/Edit Static Route Screen
- 14.3 The Dynamic Routing Screen
Interface Group
- 15.1 Overview
- 15.2 The Interface Group Screen
  - 15.2.1 Add Interface Group
Security
- 16.1 Overview
- 16.2 What You Can Do
- 16.3 What You Need To Know
- 16.4 The Firewall General Screen
- 16.5 The Firewall Services Screen
Content Filtering
- 17.1 Overview
- 17.2 What You Need To Know
- 17.3 Content Filter
IPv6 Firewall
- 18.1 Overview
- 18.2 The IPv6 Firewall Screen
Remote Management
- 19.1 Overview
- 19.2 What You Need to Know
  - 19.2.1 Remote Management and NAT
- 19.3 What You Can Do
- 19.4 The WWW Screen
- 19.5 The Telnet Screen
- 19.6 The SNMP Screen
- 19.7 The TR069 Screen
Universal Plug-and-Play (UPnP)
- 20.1 Overview
- 20.2 What You Need to Know
  - 20.2.1 NAT Traversal
  - 20.2.2 Cautions with UPnP
- 20.3 UPnP Screen
- 20.4 Technical Reference
  - 20.4.1 Using UPnP in Windows XP Example
  - 20.4.2 Web Configurator Easy Access
Maintenance
- 21.1 Overview
- 21.2 What You Can Do
- 21.3 General Screen
- 21.4 Account Screen
  - 21.4.1 Account Setup Screen
- 21.5 Time Setting Screen
- 21.6 Firmware Upgrade Screen
- 21.7 Configuration Backup/Restore Screen
- 21.8 Restart Screen
Troubleshooting
- 22.1 Overview
- 22.2 Power, Hardware Connections, and LEDs
- 22.3 EMG1302-R10A Access and Login
- 22.4 Internet Access
- 22.5 Resetting the EMG1302-R10A to Its Factory Defaults
- 22.6 Wireless Router/AP Troubleshooting
Customer Support
Pop-up Windows, JavaScript and Java Permissions
Wireless LANs
Common Services
Legal Information
Index

Chapter 22 Troubleshooting

EMG1302-R10A User’s Guide

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22.3 EMG1302-R10A Access and Login

I don’t know the IP address of my EMG1302-R10A.

1 The default IP address is 192.168.1.1.

2 If you changed the IP address and have forgotten it, you might get the IP address of the EMG1302-

R10A by looking up the IP address of the default gateway for your computer. To do this in most

Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the

Default Gateway might be the IP address of the EMG1302-R10A (it depends on the network), so

enter this IP address in your Internet browser.Set your device to Router Mode, login (see the

Quick Start Guide for instructions) and go to the Device Information table in the Status screen.

Your EMG1302-R10A’s IP address is available in the Device Information table.

•If the DHCP setting under LAN information is None, your device has a fixed IP address.

•If the DHCP setting under LAN information is Client, then your device receives an IP

address from a DHCP server on the network.

3 If your EMG1302-R10A is a DHCP client, you can find your IP address from the DHCP server. This

information is only available from the DHCP server which allocates IP addresses on your network.

Find this information directly from the DHCP server or contact your system administrator for more

information.

4 Reset your EMG1302-R10A to change all settings back to their default. This means your current

settings are lost. See Section 22.5 on page 164 in the Troubleshooting for information on

resetting your EMG1302-R10A.

I forgot the username and password.

1 The default username is admin and password is 1234.

2 If this does not work, you have to reset the device to its factory defaults. See Section 22.5 on page

164.

I cannot see or access the Login screen in the Web Configurator.

1 Make sure you are using the correct IP address.

• The default IP address is 192.168.1.1.

• If you changed the IP address (Section 9.4 on page 95), use the new IP address.

• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I

don’t know the IP address of my EMG1302-R10A.

2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick

Start Guide.