User's Guide
Table Of Contents
- Contents Overview
- Table of Contents
- Introduction
- Introducing the Web Configurator
- Quick Start
- Monitor
- Router Mode
- Tutorials
- WAN
- Wireless LAN
- LAN
- DHCP Server
- Quality of Service (QoS)
- NAT
- DDNS
- Routing
- Interface Group
- Security
- Content Filtering
- IPv6 Firewall
- Remote Management
- Universal Plug-and-Play (UPnP)
- Maintenance
- Troubleshooting
- Customer Support
- Pop-up Windows, JavaScript and Java Permissions
- Wireless LANs
- Common Services
- Legal Information
- Index
Chapter 22 Troubleshooting
EMG1302-R10A User’s Guide
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You will lose all of your changes when you push the RESET button.
To reset the EMG1302-R10A:
1 Make sure the power LED is on.
2 Press the RESET button for longer than 1 second to restart/reboot the EMG1302-R10A.
3 Press the RESET button for longer than five seconds to set the EMG1302-R10A back to its factory-
default configurations.
If the EMG1302-R10A restarts automatically, wait for the EMG1302-R10A to finish restarting, and
log in to the Web Configurator. The password is 1234.
If the EMG1302-R10A does not restart automatically, disconnect and reconnect the EMG1302-
R10A’s power. Then, follow the directions above again.
22.6 Wireless Router/AP Troubleshooting
I cannot access the EMG1302-R10A or ping any computer from the WLAN (wireless AP or
router).
1 Make sure the wireless LAN is enabled on the EMG1302-R10A.
2 Make sure the wireless adapter on the wireless station is working properly.
3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports
the same wireless standard as the EMG1302-R10A.
4 Make sure your computer (with a wireless adapter installed) is within the transmission range of the
EMG1302-R10A.
5 Check that both the EMG1302-R10A and your wireless station are using the same wireless and
wireless security settings.
6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the EMG1302-
R10A.
7 Make sure you allow the EMG1302-R10A to be remotely accessed through the WLAN interface.
Check your remote management settings.
• See the chapter on Wireless LAN in the User’s Guide for more information.
I set up URL keyword blocking, but I can still access a website that should be blocked.