User's Manual
Table Of Contents
- EMG2926-Q10A
- User’s Guide
- Technical Reference
- Monitor
- WAN
- Wireless LAN
- LAN
- DHCP Server
- NAT
- DDNS
- Static Route
- Firewall
- Content Filtering
- Parental Control
- IPv6 Firewall
- StreamBoost Management
- Remote Management
- Universal Plug-and-Play (UPnP)
- USB Media Sharing
- Port Configuration
- Maintenance
- Troubleshooting
- Legal Information
- Index
EMG2926-Q10A User’s Guide
190
CHAPTER 27
Troubleshooting
27.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LEDs
• EMG2926-Q10A Access and Login
• Internet Access
• Resetting the EMG2926-Q10A to Its Factory Defaults
• Wireless Connections
• USB Device Problems
• ZyXEL Share Center Utility Problems
27.2 Power, Hardware Connections, and LEDs
The EMG2926-Q10A does not turn on. None of the LEDs turn on.
1 Make sure you are using the power adaptor or cord included with the EMG2926-Q10A.
2 Make sure the power adaptor or cord is connected to the EMG2926-Q10A and plugged in to an
appropriate power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adaptor or cord to the EMG2926-Q10A.
4 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.7 on page 15.
2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.