user manual

Chapter 27 Call Detail Record (CDR)
X6004 User’s Guide
243
Direction Specify the types of calls you want to view based on the source and destination of
the calls. You can choose one or more of the available source - destination
combinations:
• extension / extension - to view internal calls; those made from one extension
to another extension on the X6004.
• extension / outbound - to view calls from within your organization made to
the outside world via one of the outbound lines.
• outbound / extension - to view calls from the outside world to extensions
configured on the X6004.
• outbound / outbound - to view calls that come in from an outbound line and
are routed back to the outside world via another outbound line.
Call Time
Call time is the time from when a caller finishes dialing a number until one of the
parties hangs up.
Enter the range of seconds, minutes or hours to specify the length of calls that you
want to search for. If you leave this field blank, then the length of the call will not be
considered as a search criterion, in other words calls of all length duration are
displayed unless limited by other search criteria.
Ta l k Ti me
Talk time is the time from when a callee picks up an incoming call until one of the
parties hangs up.
Enter the range of seconds, minutes or hours to specify the length of calls that you
want to search for. If you leave this field blank, then the length of the call will not be
considered as a search criterion, in other words calls of all length duration are
displayed unless limited by other search criteria.
Caller Group
Type the name of the authority group or outbound line group for which you want to
search the call detail record. Use the drop down listbox to choose Totally Match, if
you want to display only call records that exactly match the criteria you type or
select Partially Match, if you want to enter only a part of the group name that you
want to search for. Alternatively, use the button to select the outbound line
group or authority group configured on the X6004 that you want to use as your
search criterion.
Channel
Type the name of the type of channel for which you want to search the call detail
record. The channels can be either FXS extensions, FXO outbound channels, or
SIP based connections. Use the drop down listbox to choose Totally Match, if you
want to display only call records that exactly match the criteria you type in or select
Partially Match if you want to enter only a part of the group name that you want to
search for. Alternatively, use the button to select the channel configured on
the X6004 that you want to use as your search criterion.
Next use the drop down list box to select whether you want to search calls
originating from this channel (SRC.), terminating via this channel (Dest.) or both
(Both).
Caller Number
Type the telephone number of the caller for which you want to search the call
detail record. Use the drop down listbox to choose Totally Match, if you want to
display only call records that exactly match the criteria you type in or select
Partially Match, if you want to enter only a part of the telephone number to search
for.
Dialed Number
Type the dialed telephone number of the callee for which you want to search the
call detail record. Use the drop down listbox to choose Totally Match, if you want
to display only call records that exactly match the criteria you type in or select
Partially Match, if you want to enter only a part of the telephone number to search
for.
Table 112 Report > LOGS > CDR > CDR Query (continued)
LABEL DESCRIPTION