User manual

Chapter 14 Troubleshooting
PLA450 User’s Guide
121
V The POWER lights on both devices finished blinking, but only one device’s
HomePlug light is on.
One device may have connected to a third powerline device. To check device A is connected
to device B and not another device, disconnect device B from its power source. Device A’s
HomePlug ( ) light will turn off if the connection is with Device B. Press the ENCRYPT
button on both devices for more than 10 seconds, then try to reconnect, pressing the
ENCRYPT button for less than 3 seconds on both devices.
V I pressed the ENCRYPT button for more than 10 seconds, but the HomePlug
light is still on.
5 The HomePlug light is on, indicating it is still connected to another powerline device.
Try again, pressing the ENCRYPT button for more than 10 seconds.
14.8 Advanced Features
V I can log in, but I cannot see some of the screens or fields in the Web
Configurator.
You may be accessing the Web Configurator in Basic mode. Some screens and fields are
available only in Advanced mode. Use the Maintenance > Config Mode screen to select
Advanced mode.