P-2000W_V2 VoIP Wi-Fi Phone User’s Guide Version WV.00.
P-2000W_V2 User’s Guide Copyright Copyright © 2005 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation.
P-2000W_V2 User’s Guide Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operations. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
P-2000W_V2 User’s Guide Federal Communications Commission (FCC) Interference Statement 5
P-2000W_V2 User’s Guide Safety Warnings For your safety, be sure to read and follow all warning notices and instructions. • Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel can service the device. Please contact your vendor for further information. • Use ONLY the dedicated power supply for your device.
P-2000W_V2 User’s Guide ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase.
P-2000W_V2 User’s Guide Customer Support Please have the following information ready when you contact customer support. • • • • Product model and serial number. Warranty Information. Date that you received your device. Brief description of the problem and the steps you took to solve it. TELEPHONEA WEB SITE SALES E-MAIL FAX FTP SITE support@zyxel.com.tw +886-3-578-3942 sales@zyxel.com.tw +886-3-578-2439 www.zyxel.com ZyXEL Communications Corp. www.europe.zyxel.
P-2000W_V2 User’s Guide TELEPHONEA WEB SITE SALES E-MAIL FAX FTP SITE support@zyxel.co.uk +44 (0) 8702 909090 www.zyxel.co.uk sales@zyxel.co.uk +44 (0) 1344 303044 +44 (0) 1344 303034 (UK only) 0845 2267839 ftp.zyxel.co.uk METHOD SUPPORT E-MAIL REGULAR MAIL LOCATION UNITED KINGDOM ZyXEL Communications UK Ltd.,11 The Courtyard, Eastern Road, Bracknell, Berkshire, RG12 2XB, United Kingdom (UK) a. “+” is the (prefix) number you enter to make an international telephone call.
P-2000W_V2 User’s Guide 10 Customer Support
P-2000W_V2 User’s Guide Table of Contents Copyright .................................................................................................................. 3 Federal Communications Commission (FCC) Interference Statement ............... 4 Safety Warnings ....................................................................................................... 6 ZyXEL Limited Warranty.......................................................................................... 7 Customer Support........
P-2000W_V2 User’s Guide 3.7 Authentication Type ............................................................................................37 3.8 Profiles ...............................................................................................................38 Chapter 4 Network Settings.................................................................................................... 41 4.1 Fixed IP ..................................................................................................
P-2000W_V2 User’s Guide Chapter 9 Information Menus ................................................................................................. 65 9.1 Displaying Information ........................................................................................65 Chapter 10 Prestige Usage ....................................................................................................... 67 10.1 Dialing a Telephone Number ..........................................................................
P-2000W_V2 User’s Guide 12.11.2.3 Port Restricted Cone NAT ...........................................................87 12.11.2.4 Symmetric NAT ............................................................................87 12.12 NAT and SIP ..................................................................................................88 12.12.1 SIP ALG ................................................................................................88 12.12.2 Fake WAN Address on SIP and RTP ..............
P-2000W_V2 User’s Guide IP Subnetting ........................................................................................................ 111 IP Addressing......................................................................................................... 111 IP Classes .............................................................................................................. 111 Subnet Masks ......................................................................................................
P-2000W_V2 User’s Guide 16 Table of Contents
P-2000W_V2 User’s Guide List of Figures Figure 1 SIP Proxy Server Application ................................................................... 25 Figure 2 IP to IP Calling ......................................................................................... 25 Figure 3 Ad-Hoc Mode ........................................................................................... 26 Figure 4 Prestige Hardware ...................................................................................
P-2000W_V2 User’s Guide Figure 39 Prestige as a PPPoE Client ................................................................... 120 Figure 40 Peer-to-Peer Communication in an Ad-hoc Network ............................. 121 Figure 41 Basic Service Set ................................................................................... 122 Figure 42 Infrastructure WLAN .............................................................................. 123 Figure 43 Roaming Example ................................
P-2000W_V2 User’s Guide List of Tables Table 1 Prestige Hardware Descriptions ............................................................... 26 Table 2 LCD Main Screen ..................................................................................... 29 Table 3 Web Configurator User Screens Summary .............................................. 71 Table 4 Web Configurator Administrator Screens Summary ................................. 71 Table 5 Device Information ......................................
P-2000W_V2 User’s Guide Table 39 Subnet 3 ................................................................................................. 115 Table 40 Subnet 4 ................................................................................................. 116 Table 41 Eight Subnets ......................................................................................... 116 Table 42 Class C Subnet Planning ........................................................................
P-2000W_V2 User’s Guide Preface About Your Prestige Congratulations on your purchase of the Prestige 2000W_V2 VoIP Wi-Fi Phone. About This User's Manual This manual is designed to help you configure the Prestige and provide background information on its features. Note: You may use the keypad and the LCD screen menus or the web configurator to configure your Prestige. Related Documentation • Supporting Disk Refer to the included CD for support documents.
P-2000W_V2 User’s Guide Graphics Icons Key 22 Prestige Computer Notebook Computer Server Switch Router Telephone Trunking Gateway Wireless Signal Preface
P-2000W_V2 User’s Guide CHAPTER 1 Getting To Know Your Prestige This chapter describes the key features and applications of your Prestige. The Prestige 2000W_V2 is a wireless telephone that operates over the Internet. It gives you the benefits of Internet telephony, for example cheaper calls, without the physical restrictions of a fixed Internet connection (it provides mobility). Sending compressed voice signals over the Internet is called Voice over IP or VoIP.
P-2000W_V2 User’s Guide Outbound Proxy Some VoIP service providers use a SIP outbound server to handle voice calls. This allows the Prestige to work from behind any type of NAT router and eliminates the need for STUN or a SIP ALG (Application Layer Gateway). Voice Coding The Prestige can use the following voice codecs (coder/decoders). • G.711 • G.
P-2000W_V2 User’s Guide You don’t need to know if the recipient’s connection type is an IP, cellular or landline based service. Your Prestige can call any landline or mobile telephone that a traditional PSTN telephone can connect to as well the IP telephone network. Calls received from IP telephones works exactly as you would expect from the traditional telephone service.
P-2000W_V2 User’s Guide Figure 3 Ad-Hoc Mode 1.3 Getting to Know the Prestige Hardware Figure 4 Prestige Hardware Pre Table 1 Prestige Hardware Descriptions NAME 26 DESCRIPTION 1 LCD Screen Use this screen to display information and navigate the phone’s menus. 2 Left Key Use the Left key to open the on-screen menus and select options. 3 Right Key Use the Right key to return to the previous menu. It is also a shortcut to the phone book.
P-2000W_V2 User’s Guide Table 1 Prestige Hardware Descriptions (continued) NAME DESCRIPTION 10 Volume Keys Use these keys to increase or decrease the ear piece volume. 11 Power Jack Connect the phone’s power adapter here to charge the battery.
P-2000W_V2 User’s Guide 28 Chapter 1 Getting To Know Your Prestige
P-2000W_V2 User’s Guide CHAPTER 2 Using the LCD Screen Menus This section introduces the Prestige’s LCD screen menu system. Note: See the web configurator section of this guide for background information on the Prestige’s features. 2.1 LCD Main Screen Press the Power/End key for two seconds to turn on the Prestige. The Prestige searches for the available wireless network with the best signal. It then restarts and attempts to connect to the wireless network. This is the main screen.
P-2000W_V2 User’s Guide Table 2 LCD Main Screen LABEL DESCRIPTION Menu This is the function of the Left key. Press the Left key from the main screen to open the menus. Names This is the function of the Right key. Press the Right key from the main screen to open the phonebook. 2.2 Navigating the LCD Screen Menus Press the Left button to enter the menus. After you enter the menus, use the Up or Down arrow keys to scroll through the menu items. Figure 6 LCD Screen Menu Navigation 1. Information 2.
P-2000W_V2 User’s Guide • Use the keypad to enter the text. You may need multiple keypad presses to enter letters. For example, to enter a lowercase “b”, press the down arrow key to select lowercase mode (a), then press the “2” key twice. Use the left arrow key to remove typos. • Press the OK key when you are done.
P-2000W_V2 User’s Guide 32 Chapter 2 Using the LCD Screen Menus
P-2000W_V2 User’s Guide CHAPTER 3 Wireless LAN Setup Menus First you need to associate your Prestige with a Wireless LAN Access Point (AP). This provides your Prestige with the basic services for communication. When you turn the Prestige on, it searches for available wireless LAN Access Points (APs). It selects the AP with the best signal and restarts and attempts to connect to it. Use the following sections if you want to enter a WEP key or manually specify other wireless settings.
P-2000W_V2 User’s Guide 3.2 SSID (Service Set ID) The SSID identifies the Service Set with which a wireless station is associated. Wireless stations associating to the access point (AP) must have the same SSID. You can think of the SSID as being similar to a workgroup name in a Microsoft network. Do the following to set the SSID that the Prestige is to use. 1 Select Wireless in the first menu screen (use the up or down arrow to highlight it and then press the Left key). 7. Wireless 8. Restart 1.
P-2000W_V2 User’s Guide 2 Select Network Mode. 3. Network Mode 4. Channel 5. Rate Select 3 Select Infra. to access an AP. Select Ad Hoc to form an independent network with another wireless client (like another Prestige for example) without the need of an AP. Back [2] Infra. [1] Ad Hoc OK Back 3.4 Channel A radio frequency used by a wireless device is called a channel. The Prestige determines which channel to use when you do the site survey and select the AP.
P-2000W_V2 User’s Guide 3.5 Rate Do the following to set the transfer rate of the Prestige’s wireless connection to the AP. 1 Select Wireless in the first menu screen (use the up or down arrow to highlight it and then press the Left key). 7. Wireless 8. Restart 1. Information Select 2 Select Rate. Back 5. Rate 6. WEP Select 7. Profiles Select 3 Select Auto to have the Prestige automatically use the highest rate that the wireless connection to the AP will support.
P-2000W_V2 User’s Guide 4 Select a WEP key to configure. 7. WEP key 1 8. WEP key 2 9. WEP key 3 Select Back 5 Select a keypad mode and use the keypad to enter the WEP key WEP key 1 that the AP is using. Use the Power/End key to clear the default ********** text and remove typos. Press the OK key when you are done. Ok Aa1@ Clear 6 You can configure up to four WEP keys (in the same manner as 8. WEP key 2 the first) but only one key can be selected (enabled) at any one 9. WEP key 3 time. 10.
P-2000W_V2 User’s Guide Note: Only set the authentication type to shared key if the wireless clients are required to send the WEP key to the AP for authentication (not just for encryption). Many networks use an open system where you would only use WEP for encryption, not for authentication. 1 Select Wireless in the first menu screen (use the up or down arrow to highlight it and then press the Left key). 7. Wireless 8. Restart 1.
P-2000W_V2 User’s Guide 3 Select Create to make a new profile. Select Activate to use an existing profile. Select Remove to delete a profile. 1. Create 2. Activate 3. Remove Select Back 4 When creating a profile, select a number for the profile and 1: press the Left key. The profile uses the name of the AP that you 2: AP 1 are using. 3: AP 2 When activating or removing a profile, select the profile. 5 The Prestige restarts when you return to the main screen.
P-2000W_V2 User’s Guide 40 Chapter 3 Wireless LAN Setup Menus
P-2000W_V2 User’s Guide CHAPTER 4 Network Settings Use this chapter to configure your Prestige to access the Internet. The Prestige restarts when you return to the main screen after changing the network settings. If you were given a user name and password for Internet access, go to Section 4.3 on page 43. If you were given an IP address and subnet mask, go to Section 4.1 on page 41. If you were not given an IP address and subnet mask, go to Section 4.2 on page 42. 4.
P-2000W_V2 User’s Guide 5 Use the left arrow button to clear the IP address. Use the up and IP Address 192.168.1.3 down arrows to select the type of characters. Enter your IP address. Use the Left key to select Ok when you are done. Ok 6 Select Subnet Mask. Aa1@ Clear 3. Subnet Mask 4. Gateway 1. Network Mode Select Back Subnet Mask 7 Clear the subnet mask and enter your’s.The subnet mask specifies the network number portion of an IP address. Type the 255.255.255.
P-2000W_V2 User’s Guide 2 Select Network Mode. 1. Network Mode 2. IP Address 3. Subnet Mask Select 3 Select DHCP. Back [2] DHCP [3] PPPoE [1] Fixed IP Select Back 4.3 PPPoE Point-to-Point Protocol over Ethernet (PPPoE) functions like a dial-up connection. You need a user name (PPPoE name) and password from your ISP. 1 Select Net Settings in the first menu screen (use the up or down 4. Net Settings arrow to highlight it and then press the Left key). 5. SIP Settings 6.
P-2000W_V2 User’s Guide 6 Select PPPoE Pwd. 3. PPPoE Pwd 1. Network Mode 2. PPPoE Name Select 7 Clear the PPPoE password and enter your’s.
P-2000W_V2 User’s Guide CHAPTER 5 SIP Settings The Prestige uses Session Initiated Protocol (SIP), an internationally recognized standard for implementing VoIP. You must register your Prestige with your VoIP service provider’s SIP server. Note: You should have a voice account already set up. 5.1 Registrar Server Configure the Registrar settings to have the Prestige register with your provider’s SIP registrar server.
P-2000W_V2 User’s Guide 5 Select Port. 2. Port 3. Expiry Time 1. Registrar IP Select 6 Clear the port and enter the registrar server’s listening port number. Leave the default port number if you were not given one to use. Back Port 5060 Ok Aa1@ Clear 7 Select Expiry Time if you were given a specific expiration time 3. Expiry Time period to use. Otherwise leave it set to the default. 1. Registrar IP 2.
P-2000W_V2 User’s Guide 4 Use the left arrow button to clear the default text. Use the up and down arrows to select the type of characters. Enter the outbound proxy server’s IP address or domain name. Use the Left key to select Ok when you are done. Proxy IP sip.proxy.net 5 Select Port. 2. Port Ok Aa1@ Clear 1. Proxy IP Select 6 Clear the port and enter the SIP outbound proxy server’s listening port number. Leave the default port number if you were not given one to use.
P-2000W_V2 User’s Guide 5 Select Port. 2. Port 1. Proxy IP Select Back 6 Clear the port and enter the SIP server’s listening port number. Port Leave the default port number if you were not given one to use. 5060 Ok Aa1@ Clear 5.4 User Account Configure the Prestige to use your User Account for registering with the SIP server. When you registered for your voice account, you should have been given a telephone number, user name and password for connecting to the SIP proxy server.
P-2000W_V2 User’s Guide 5 Select Username. 2. Username 3. User Pwd 1. Phone Number Select 6 Clear the user name and enter yours exactly as it was given to you. Username username Ok 7 Select User Pwd. Back Aa1@ Clear 3. User Pwd 1. Phone Number 2. Username Select 8 Clear the password and enter yours exactly as it was given to you. 9 The Prestige restarts when you return to the main screen.
P-2000W_V2 User’s Guide 50 Chapter 5 SIP Settings
P-2000W_V2 User’s Guide CHAPTER 6 Phonebook Use the phonebook feature to store and later retrieve names and corresponding telephone numbers. The following sections describe how to create and erase phonebook entries. 6.1 Calling Methods There are two ways the Prestige can dial a telephone number; either by using the SIP proxy server or an IP address. • Select Proxy to have the SIP server make the connection. • Select P2P to an IP address to place a call without first going through the SIP proxy server.
P-2000W_V2 User’s Guide 3 Enter the callee’s name. Use the up and down arrows to select Display Name: the type of characters. Use the Left key to select Ok when you are done. Ok 4 Enter the telephone number. Clear Aa1@ Clear Aa1@ Clear Port: Ok 7 Select P2P if calls to this party use a different SIP server or go directly to the callee’s VoIP phone (peer-to-peer). Select Proxy if calls to this party use your SIP account. Aa1@ Host IP: Ok 6 Enter the callee’s listening port number.
P-2000W_V2 User’s Guide 3 Select an entry. Alan Amy Note: An empty mailbox icon displays if there are no entries in Ann the phonebook. Select 4 Select Edit. Then edit the entry in the same manner that you add one (see Section 6.2 on page 51). Back 1. Edit 2. Erase 3. Speed Dial Select Back 6.4 Erasing Phonebook Entries Use the following instructions to remove an existing entry from your phonebook. 1 Select Phonebook in the first menu. 3. Phonebook 4. Net Settings 5.
P-2000W_V2 User’s Guide 6.5 Speed Dial Phonebook Entries Use the following instructions to make an existing phonebook entry into a speed dial entry. 1 Select Phonebook in the first menu. 3. Phonebook 4. Net Settings 5. SIP Settings Select 2 Select Search. Back 1. Search 2. Add Entry 3. Erase Select 3 Select an entry. Back Alan Amy Note: An empty mailbox icon displays if there are no entries in Ann the phonebook. Select 4 Select Speed Dial. Back 3. Speed Dial 1. Edit 2.
P-2000W_V2 User’s Guide CHAPTER 7 Call History The call history feature is useful for checking missed, received, and dialed calls. 7.1 Missed Calls Follow these directions to use the missed calls list to check for missed calls and then edit and save (or erase) the telephone numbers. 1 Select Call History in the first menu. 2. Call History 3. Phonebook 4. Net Settings Select 2 Select Missed. Back 1. Missed 2. Received 3. Dialed Select 3 Select an entry.
P-2000W_V2 User’s Guide 7.2 Received Calls Follow these directions to use the received calls list to check for received calls and then edit or erase the telephone numbers. 1 Select Call History in the first menu. 2. Call History 3. Phonebook 4. Net Settings Select 2 Select Missed. Back 2. Received 3. Dialed 1. Missed Select 3 Select an entry. Back 1234 5678 Note: An empty mailbox icon displays if there are no entries in 2222 the phonebook. Select 4 Select Edit Received to save the number.
P-2000W_V2 User’s Guide 7.3 Dialed Calls Follow these directions to use the list of telephone numbers the Prestige has been used to call to check the list of telephone numbers that have been called and then edit or erase the telephone numbers. 1 Select Call History in the first menu. 2. Call History 3. Phonebook 4. Net Settings Select 2 Select Dialed. Back 3. Dialed 4. Erase Calls 1. Missed Select 3 Select an entry.
P-2000W_V2 User’s Guide 1 Select Call History in the first menu. 2. Call History 3. Phonebook 4. Net Settings Select 2 Select Erase Calls. Back 4. Erase Calls 1. Missed 2. Received Select 3 Select Erase All to remove all entries from the call history. Select Missed to remove the missed call entries. Select Received to remove the received call entries. Select Dialed to remove the dialed call entries. 1. Erase All 2. Missed 3.
P-2000W_V2 User’s Guide CHAPTER 8 Miscellaneous Settings These sections detail how to change the Prestige’s other settings. 8.1 Setting the Ring Melody Follow these directions to change the Prestige’s ring melody. 1 Select Settings in the first menu screen. 6. Settings 7. Wireless 8. Restart Select 2 Select Melody. Back 1. Melody 2. Vibrator 3. Ringer Volume Select 3 Select a melody. Default 4 Press the Left key to save your setting.
P-2000W_V2 User’s Guide 8.2 Setting the Vibration Mode You can have the Prestige vibrate to alert you to incoming calls. Follow these directions to turn the Prestige’s vibration mode on or off. 1 Select Settings in the first menu screen. 6. Settings 7. Wireless 8. Restart Select 2 Select Vibrator. Back 2. Vibrator 3. Ringer Volume 4. Edit Time Select 3 Select Ring Only to have the Prestige not vibrate for incoming calls.
P-2000W_V2 User’s Guide 8.4 Setting the Time Follow these directions to change the Prestige’s time settings. 1 Select Settings in the first menu screen. 6. Settings 7. Wireless 8. Restart Select 2 Select Edit Time. Back 4. Edit Time 5. Edit Date 6. Banner Select Back 3 Use the left arrow to move the cursor in front of the number you Edit Time 16:47 want to edit and use the keypad to change the number. 4 Press the Left key to save your setting. Ok Back 8.
P-2000W_V2 User’s Guide 8.6 Setting the Banner Follow these directions to change the text that displays in the Prestige’s main screen. 1 Select Settings in the first menu screen. 6. Settings 7. Wireless 8. Restart Select 2 Select Banner. Back 6. Banner 7. Key Lock 8. Don’t Disturb Select 3 Enter the text that you want to display in the main screen. 4 Press the Left key to save your setting. Back Banner ZyXEL Ok Aa1@ Clear 8.
P-2000W_V2 User’s Guide 8.8 Setting the Don’t Disturb Enable the Prestige’s don’t disturb function, to not receive any incoming calls. Anyone calling the Prestige gets a busy signal when you enable the don’t disturb function. Follow these directions to enable or disable the don’t disturb function. 1 Select Settings in the first menu screen. 6. Settings 7. Wireless 8. Restart Select 2 Select Don’t Disturb. Back 8. Don’t Disturb 1. Melody 2.
P-2000W_V2 User’s Guide 64 Chapter 8 Miscellaneous Settings
P-2000W_V2 User’s Guide CHAPTER 9 Information Menus These sections detail how to use the information menus. 9.1 Displaying Information Follow these directions to display important Prestige information. 1 Select Information in the first menu screen. 1. Information 2. Call History 3. Phonebook Select 2 Select Phone Number. Back 1. Phone Number 2. IP Address 3. MAC Address Select 3 The screen displays the Prestige’s current SIP phone number.
P-2000W_V2 User’s Guide 9 The screen displays the Prestige’s MAC address. MAC Address 00a0c5b76249 10 Press the Right key to return to the main information menu. OK 11 Select Firmware Ver. Back 4. Firmware Ver. 1. Phone Number 2. IP Address Select 12 The screen displays the Prestige’s current firmware version. 66 Back Firmware Ver. WR.00.
P-2000W_V2 User’s Guide CHAPTER 10 Prestige Usage This chapter describes how to use your Prestige for basic tasks. 10.1 Dialing a Telephone Number Use the following instructions to call a number that is not already in your Prestige’s phonebook. 1 When the Prestige is in standby mode, use the numerical keys to enter the telephone number. 2 If you enter an incorrect number, press the Right key to backspace. 3 Press the Call key to make your call. 10.
P-2000W_V2 User’s Guide 10.5 Answering a Call Press the Call key to answer a call. 10.6 Rejecting a Call Press the Off key to reject a call. 10.7 Changing the Volume Press the volume buttons to increase or decrease the volume during a call. Use the web configurator’s administrator account if you want to change the Prestige’s default volume. See the web configurator sections for details.
P-2000W_V2 User’s Guide C H A P T E R 11 Using the Web Configurator Screens This chapter describes how to use the Prestige’s web configurator to view and configure the Prestige’s settings. 11.1 Introduction to the Web Configurator The embedded web configurator allows you to configure or view the Prestige’s settings through Microsoft Internet Explorer. Use Internet Explorer 6.0 and later versions. It is recommended that you set your screen resolution to 1024 by 768 pixels. 11.
P-2000W_V2 User’s Guide • For user access: Type the default user name: admin and password: 1234 for user-level access, the first time you login. • For administrator access: Type the default user name: zyxeladmin and password: 1234 for administrator access, the first time you login. Figure 9 Login Screen Note: It is strongly advised that you change the passwords for both the user and administrator accounts the first time you login. 11.
P-2000W_V2 User’s Guide The following table introduces the screens that are available with the user account. Table 3 Web Configurator User Screens Summary LINK FUNCTION Information This screen contains firmware version information. Network Use this screen to configure your Internet access settings. SIP Use this screen to configure your Prestige’s Session Initiation Protocol settings. NAT TRVSL Use this screen to configure your Prestige’s NAT traversal settings.
P-2000W_V2 User’s Guide 72 Chapter 11 Using the Web Configurator Screens
P-2000W_V2 User’s Guide CHAPTER 12 User Web Configurator Screens This chapter details the settings that you can configure in the web configurator using the user account. 12.1 Device Information Use this screen to view read-only information about your Prestige. Figure 12 Device Information Table 5 Device Information LABEL DESCRIPTION Software Version This is the firmware version that the Prestige is using.
P-2000W_V2 User’s Guide You can obtain your IP address from the IANA, from an ISP or have it assigned by a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks. On the other hand, if you are part of a much larger organization, you should consult your network administrator for the appropriate IP addresses.
P-2000W_V2 User’s Guide 12.5 DNS Server Use DNS (Domain Name System) to map a domain name to its corresponding IP address and vice versa, for instance, the IP address of www.zyxel.com is 204.217.0.2. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it. The Prestige can get the DNS server addresses in the following ways. 1 The ISP tells you the DNS server addresses, usually in the form of an information sheet, when you sign up.
P-2000W_V2 User’s Guide Table 7 STATIC LABEL DESCRIPTION Get IP Address Network Mode Click STATIC to manually enter a fixed IP address. Click DHCP to have the Prestige automatically obtain network settings at startup from a Dynamic Host Configuration Protocol server. These settings are not configurable. Click PPPoE if your ISP uses Point-to-Point Protocol over Ethernet. Network IP This is the IP address your Prestige uses to connect to the wireless LAN.
P-2000W_V2 User’s Guide Figure 14 DHCP Network Configuration Table 8 DHCP LABEL DESCRIPTION Get IP Address Network Mode Click STATIC to manually enter a fixed IP address. Click DHCP to have the Prestige automatically obtain network settings at startup from a Dynamic Host Configuration Protocol server. These settings are not configurable. Click PPPoE if your ISP uses Point-to-Point Protocol over Ethernet. Network IP This is the IP address your Prestige uses to connect to the wireless LAN.
P-2000W_V2 User’s Guide 12.8 Network Configuration: PPPoE Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. PPPoE is an IETF (Internet Engineering Task Force) draft standard specifying how a host personal computer interacts with a broadband modem (for example DSL, cable, wireless, etc.) to achieve access to high-speed data networks. Use the following screen to set your Prestige to use PPPoE for your Internet connection.
P-2000W_V2 User’s Guide Table 9 PPPoE (continued) LABEL DESCRIPTION MAC Address Every Ethernet device has a unique MAC (Media Access Control) address. Your Prestige’s MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. This field is read only and cannot be configured. DNS Server IP This field displays the IP address of the DNS server for translating readable domain names into valid computer IP addresses.
P-2000W_V2 User’s Guide 12.9.1.1.2 SIP Service Domain The SIP service domain of the VoIP service provider is the domain name in a SIP URI. For example, if the SIP address is 1122334455@VoIP-provider.com, then “VoIP-provider.com” is the SIP service domain. 12.9.1.2 SIP Call Progression The following figure displays the basic steps in the setup and tear down of a SIP call. A calls B. Table 10 SIP Call Progression A B 1. INVITE 2. Ringing 3. OK 4. ACK 5.Dialogue (voice traffic) 6. BYE 7.
P-2000W_V2 User’s Guide Figure 16 SIP User Agent 12.9.1.3.2 SIP Proxy Server A SIP proxy server receives requests from clients and forwards them to another server. In the following example, you want to use client device A to call someone who is using client device C. 1 The client device (A in the figure) sends a call invitation to the SIP proxy server (B). 2 The SIP proxy server forwards the call invitation to C. Figure 17 SIP Proxy Server 12.9.1.3.
P-2000W_V2 User’s Guide Figure 18 SIP Redirect Server 12.9.1.3.4 SIP Register Server A SIP register server maintains a database of SIP identity-to-IP address (or domain name) mapping. The register server checks your user name and password when you register. 12.9.1.4 RTP When you make a VoIP call using SIP, the RTP (Real time Transport Protocol) is used to handle voice data transfer. See RFC 1889 for details on RTP. 12.10 SIP Configuration Your Prestige is a SIP client and must connect to a SIP server.
P-2000W_V2 User’s Guide Figure 19 SIP Table 11 SIP LABEL DESCRIPTION SIP PROXY Proxy IP Address This field displays the IP address or domain name of your SIP proxy server. User Account Registrar Username This field displays the username as supplied by your VoIP provider to access the SIP server. Local Name This field displays the name used to interoperate with other SIP devices and identify your Prestige on a network.
P-2000W_V2 User’s Guide 12.11.1 NAT Example See the following figure. The Prestige (X) sends packets to the Internet. The Prestige’s IP address is 10.0.0.3 (a private IP address). The NAT router maps the private source IP address to a public source IP address (a.b.c.d). Note: The NAT figures in this chapter use lower-case letters (like a.b.c.d for example) to represent public IP addresses. Figure 20 NAT: Outgoing When the NAT router receives packets with destination address IP address a.b.c.
P-2000W_V2 User’s Guide The following table summarizes how these NAT types handle outgoing and incoming packets. Read the following sections for more details and examples. Table 12 NAT Types FULL CONE Incoming Any external host Packets can send packets to the mapped external IP address and port. RESTRICTED CONE Only external hosts with an IP address to which the internal host has already sent a packet can send packets to the mapped external IP address and port.
P-2000W_V2 User’s Guide Figure 22 Full Cone NAT Example 12.11.2.2 Restricted Cone NAT As in full cone NAT, a restricted cone NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network. In the following example, the NAT router maps the source address of all packets sent from internal IP address 1 and port A to IP address 2 and port B on the external network.
P-2000W_V2 User’s Guide 12.11.2.3 Port Restricted Cone NAT As in full cone NAT, a port restricted cone NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network. In the following example, the NAT router maps the source address of all packets sent from internal IP address 1 and port A to IP address 2 and port B on the external network.
P-2000W_V2 User’s Guide Figure 25 Symmetric NAT 12.12 NAT and SIP Some NAT routers are not SIP-friendly and will stop your voice sessions. The Prestige must register its public IP address with a SIP register server. If there is a NAT router between the Prestige and the SIP register server, the Prestige probably has a private IP address. The Prestige lists its IP address in the SIP message that it sends to the SIP register server. NAT does not translate this IP address in the SIP message.
P-2000W_V2 User’s Guide 12.12.3 STUN STUN (Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators) allows the Prestige to find the presence and types of NAT routers and/or firewalls between it and the public Internet. STUN also allows the Prestige to find the public IP address that NAT assigned, so the Prestige can embed it in the SIP data stream. STUN does not work with symmetric NAT routers (see Section 12.11.2.4 on page 87) or firewalls. See RFC 3489 for details on STUN.
P-2000W_V2 User’s Guide Figure 27 NAT Traversal Configuration Table 13 NAT Traversal Configuration LABEL DESCRIPTION Select Type Select None if the Prestige is not behind a NAT router or the NAT router is a SIP ALG. Select By Outbound Proxy if your VoIP service provider has a SIP outbound server to handle voice calls. This allows the Prestige to work with any type of NAT router.
P-2000W_V2 User’s Guide Table 13 NAT Traversal Configuration (continued) LABEL DESCRIPTION STUN Server IP Type the IP address or domain name of the STUN server in the first field. You can use up to 127 ASCII characters. Enter the STUN server’s listening port for STUN requests in the second field. Leave this field set to the default if your VoIP service provider did not give you a server port number for STUN. STUN Interval(sec.
P-2000W_V2 User’s Guide Figure 28 Phonebook Table 14 Phonebook LABEL DESCRIPTION Add New Entry Speed Dial Select a speed dial key combination from the drop-down list box if you want to use the speed dial function with this phonebook entry. Display Name. Enter a descriptive name to identify the party that you will use this entry to call. User Info Enter the SIP number of the party that you will call (use the number or text that comes before the @ symbol in a full SIP URI).
P-2000W_V2 User’s Guide 12.16 Wireless Introduction A wireless LAN can be as simple as two wireless devices communicating in a peer-to-peer network or as complex as a number of wireless devices communicating through access points which bridge network traffic to the wired LAN. Note: See the WLAN appendix for more detailed information on WLANs. 12.16.1 WEP Encryption WEP encryption scrambles the data transmitted between the wireless stations and the access points to keep network communications private.
P-2000W_V2 User’s Guide Figure 29 Wireless Setting Table 15 Wireless Setting 94 LABEL DESCRIPTION Wireless Mode An 802.11b_AdHoc network is the simplest WLAN configuration, defined as two or more wireless devices within range of each other that form an independent network without the need of an access point (AP). Select Infrastructure to access an AP. SSID (Service Set ID) The SSID identifies the Service Set with which a wireless station is associated.
P-2000W_V2 User’s Guide Table 15 Wireless Setting (continued) LABEL DESCRIPTION Default Key Choose from the available WEP keys. Leave Key 1 as the default key unless your network administrator tells you to do otherwise. APPLY Click APPLY to save your changes without restarting the Prestige. Your wireless LAN, Internet and SIP settings changes do not take affect until you use RESTART (in the navigation panel). CANCEL Click CANCEL to begin configuring this screen afresh. 12.
P-2000W_V2 User’s Guide Figure 31 S/W Update Table 17 S/W Update LABEL DESCRIPTION Auto-provisioning by HTTP If there is an HTTP server set up to update the Prestige’s configuration through auto-provisioning, type its IP address or domain name in this field. Click APPLY to have the Prestige check the server for the latest auto-provisioning file. Update Firmware Update Firmware by Web Browser Type in the location of the firmware file you want to upload in this field or click Browse ... to find it.
P-2000W_V2 User’s Guide CHAPTER 13 Administrator Web Configurator Screens This chapter details the Prestige’s web configurator settings that can only be configured using the administrator account. Only edit these settings if you understand the technology involved. Note: See Chapter 12 on page 73 for information on the fields that can be configured through the user account. 13.1 NAT Traversal Configuration Click NAT TRVSL to open the following screen.
P-2000W_V2 User’s Guide Figure 32 NAT Traversal Configuration Table 18 NAT Traversal Configuration LABEL DESCRIPTION Outbound Proxy Outbound Proxy Server Address Type in the URL or IP address of your main outbound proxy server. This field is the destination address where your Prestige’s SIP traffic is sent. Outbound Proxy Server Port Type in the port number to access proxy services. APPLY Click APPLY to save your changes without restarting the Prestige.
P-2000W_V2 User’s Guide Click SIP to open the following screen where you can set up your Prestige to connect to the SIP server. Note: Enter either the IP address of your SIP server or the URL domain name as given to you by your VoIP service provider. Figure 33 SIP Configuration Table 19 SIP Configuration LABEL DESCRIPTION SIP Proxy SIP URI Type the SIP telephone number assigned to your Prestige by your VoIP service provider.
P-2000W_V2 User’s Guide Table 19 SIP Configuration (continued) LABEL DESCRIPTION Registrar Server Address Enter the SIP register server’s IP address or domain name in this field. You can use up to 95 ASCII characters. Note: If you were not given a register server address, then enter the address from the SIP Server Address field again here. Registrar Server Port Enter the SIP register server’s listening port for SIP in this field.
P-2000W_V2 User’s Guide Pulse Code Modulation (PCM) measures analog signal amplitudes at regular time intervals and converts them into bits. 13.3.2 G.729 G.729 is an Analysis-by-Synthesis (AbS) hybrid waveform codec that uses a filter based on information about how the human vocal tract produces sounds. G.729 provides good sound quality and reduces the required bandwidth to 8kbps. 13.
P-2000W_V2 User’s Guide Table 20 PHONE LABEL DESCRIPTION Default Voice Codec A voice codec (coder/decoder) converts voice data to electrical signals for transmission over a network. Use this field to select the type of voice coder/decoder (codec) that you want the Prestige to use. Choosing a voice codec depends on a tradeoff between transmission speed, sound quality and desired bandwidth usage. G.711 provides higher voice quality than G.729 but requires 64kbps of bandwidth while G.
P-2000W_V2 User’s Guide 13.6 System Administrator access allows you to use this screen to set up the Prestige’s administrator user name and password. Figure 35 System Settings Table 21 System LABEL DESCRIPTION Admin Login username The default setting for this is “zyxeladmin”. Admin New Password Type in a password. The default password is “1234” Admin Confirm Password Type the new password again in this field. APPLY Click APPLY to save your changes without restarting the Prestige.
P-2000W_V2 User’s Guide 13.8 ToS The second byte in an IPv4 packet is the Type of Service (ToS) byte. The first three bits (by themselves) of the ToS byte are referred to as the IP Precedence bits and refer to a priority from 0 to 7. The next three bits are used in conjunction with the IP Precedence bits to define the Diffserv Code Point protocol (DSCP bits). The last two bits are reserved for future use. 13.
P-2000W_V2 User’s Guide CHAPTER 14 Troubleshooting This chapter covers potential problems and the corresponding remedies. 14.1 Problems Starting Up the Prestige Table 23 Troubleshooting the Start-Up of Your Prestige PROBLEM CORRECTIVE ACTION The Prestige does not turn on. Make sure you have the battery installed and charged. Remove the Prestige’s battery and reinstall it. If the error persists, you may have a hardware problem. In this case, you should contact your vendor. 14.
P-2000W_V2 User’s Guide 14.3 Problems Accessing the Prestige Table 25 Troubleshooting Accessing the Prestige PROBLEM CORRECTIVE ACTION Cannot access the web configurator. Make sure that you are connecting to the Prestige’s IP address (you can use the Information LCD menu to check the IP address). The username and password fields are case sensitive. Make sure that you enter the correct user name and password using the proper casing. If you have forgotten the user name and password, see Section 14.
P-2000W_V2 User’s Guide 14.5 Error Message Troubleshooting The Prestige displays error messages to let you know that an error has occurred. An error may prevent you from connecting to the network or from using the Prestige. For some of the error messages, you may need to contact the system administrator to resolve the problem. Table 27 Error Message Troubleshooting Error Message CORRECTIVE ACTION Battery Low The battery’s power is low. Recharge the battery.
P-2000W_V2 User’s Guide 108 Chapter 14 Troubleshooting
P-2000W_V2 User’s Guide Appendix A Product Specifications See also the Introduction chapter for a general overview of the key features. Specification Tables Table 28 Hardware Specifications Default Network Mode DHCP client Default User Account User name and Password admin, 1234 Default Administrator Account Password zyxeladmin, 1234 Dimensions 40 (W) x 128 (L) x 0.
P-2000W_V2 User’s Guide Table 29 Firmware Features 110 Network IP address assignment: Fixed IP, DHCP, PPPoE HTTP, TFTP, TCP, UDP, DNS, ARP, ICMP Management LCD screen menus Embedded Web Configurator Auto-provisioning: The Prestige acts as a HTTP client to receive configuration file from HTTP server automatically when booting up Wireless ESSID Channel ID configurable IEEE 802.11b Frequency Range: 2.
P-2000W_V2 User’s Guide Appendix B IP Subnetting IP Addressing Routers “route” based on the network number. The router that delivers the data packet to the correct destination host uses the host ID. IP Classes An IP address is made up of four octets (eight bits), written in dotted decimal notation, for example, 192.168.1.1. IP addresses are categorized into different classes. The class of an address depends on the value of its first octet. • Class “A” addresses have a 0 in the left most bit.
P-2000W_V2 User’s Guide Since the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A” address can have a value of 0 to 127. Similarly the first octet of a class “B” must begin with “10”, therefore the first octet of a class “B” address has a valid range of 128 to 191. The first octet of a class “C” address begins with “110”, and therefore has a range of 192 to 223.
P-2000W_V2 User’s Guide Since the mask is always a continuous number of ones beginning from the left, followed by a continuous number of zeros for the remainder of the 32 bit mask, you can simply specify the number of ones instead of writing the value of each octet. This is usually specified by writing a “/” followed by the number of bits in the mask after the address. For example, 192.1.1.0 /25 is equivalent to saying 192.1.1.0 with mask 255.255.255.128.
P-2000W_V2 User’s Guide Note: In the following charts, shaded/bolded last octet bit values indicate host ID bits “borrowed” to form network ID bits. The number of “borrowed” host ID bits determines the number of subnets you can have. The remaining number of host ID bits (after “borrowing”) determines the number of hosts you can have on each subnet. Table 35 Subnet 1 NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. 0 IP Address (Binary) 11000000.10101000.00000001.
P-2000W_V2 User’s Guide Example: Four Subnets The above example illustrated using a 25-bit subnet mask to divide a class “C” address space into two subnets. Similarly to divide a class “C” address into four subnets, you need to “borrow” two host ID bits to give four possible combinations of 00, 01, 10 and 11. The subnet mask is 26 bits (11111111.11111111.11111111.11000000) or 255.255.255.192.
P-2000W_V2 User’s Guide Table 40 Subnet 4 NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. 192 IP Address (Binary) 11000000.10101000.00000001. 11000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: 192.168.1.192 Lowest Host ID: 192.168.1.193 Broadcast Address: 192.168.1.255 Highest Host ID: 192.168.1.254 Example Eight Subnets Similarly use a 27-bit mask to create 8 subnets (001, 010, 011, 100, 101, 110).
P-2000W_V2 User’s Guide Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet mask also determines which bits are part of the network number and which are part of the host ID. A class “B” address has two host ID octets available for subnetting and a class “A” address has three host ID octets (see Table 30 on page 111) available for subnetting. The following table is a summary for class “B” subnet planning. Table 43 Class B Subnet Planning NO.
P-2000W_V2 User’s Guide 118 Appendix B IP Subnetting
P-2000W_V2 User’s Guide Appendix C PPPoE PPPoE in Action An ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet, RFC 2516) from your computer to an ATM PVC (Permanent Virtual Circuit) which connects to a DSL Access Concentrator where the PPP session terminates (see Figure 38 on page 120). One PVC can support any number of PPP sessions from your LAN. PPPoE provides access control and billing functionality in a manner similar to dial-up services using PPP.
P-2000W_V2 User’s Guide Figure 38 Single-Computer per Router Hardware Configuration How PPPoE Works The PPPoE driver makes the Ethernet appear as a serial link to the computer and the computer runs PPP over it, while the modem bridges the Ethernet frames to the Access Concentrator (AC). Between the AC and an ISP, the AC is acting as a L2TP (Layer 2 Tunneling Protocol) LAC (L2TP Access Concentrator) and tunnels the PPP frames to the ISP. The L2TP tunnel is capable of carrying multiple PPP sessions.
P-2000W_V2 User’s Guide Appendix D Wireless LANs Wireless LAN Topologies This section discusses ad-hoc and infrastructure wireless LAN topologies. Ad-hoc Wireless LAN Configuration The simplest WLAN configuration is an independent (Ad-hoc) WLAN that connects a set of computers with wireless stations (A, B, C).
P-2000W_V2 User’s Guide Figure 41 Basic Service Set ESS An Extended Service Set (ESS) consists of a series of overlapping BSSs, each containing an access point, with each access point connected together by a wired network. This wired connection between APs is called a Distribution System (DS). This type of wireless LAN topology is called an Infrastructure WLAN. The Access Points not only provide communication with the wired network but also mediate wireless network traffic in the immediate neighborhood.
P-2000W_V2 User’s Guide Figure 42 Infrastructure WLAN Channel A channel is the radio frequency(ies) used by IEEE 802.11a/b/g wireless devices. Channels available depend on your geographical area. You may have a choice of channels (for your region) so you should use a different channel than an adjacent AP (access point) to reduce interference. Interference occurs when radio signals from different access points overlap causing interference and degrading performance.
P-2000W_V2 User’s Guide The roaming feature on the access points allows the access points to relay information about the wireless stations to each other. When a wireless station moves from a coverage area to another, it scans and uses the channel of a new access point, which then informs the access points on the LAN about the change. The new information is then propagated to the other access points on the LAN. An example is shown in see Figure 43.
P-2000W_V2 User’s Guide 2 If IEEE 802.1x user authentication is enabled and to be done locally on the access point, the new access point must have the user profile for the wireless station. 3 The adjacent access points should use different radio channels when their coverage areas overlap. 4 All access points must use the same port number to relay roaming information.
P-2000W_V2 User’s Guide 126 Appendix D Wireless LANs
P-2000W_V2 User’s Guide Index Numerics 110V AC 6 230V AC 6 64kbps 102 8kbps 102 A Abnormal Working Conditions 7 AbS 101 AC 6 Accessories 6 ACK Message 80 Acts of God 7 Address Assignment 75 Administrator Screens Summary 71 Airflow 6 ALG 88 Alternative Subnet Mask Notation 113 Analysis-by-Synthesis 101 AP (access point) 123 Application Layer Gateway 88 Authority 4 Charge 7 Circuit 4 Circuit-switched Telephone Networks 79 Class B 4 Clicks 101 Client Server, SIP 80 Client-server Protocol 80 Codec 100, 102 C
P-2000W_V2 User’s Guide Dual-Tone MultiFrequency 101 Dust 6 Dynamic Jitter Buffer 23 E Electric Shock 6 Electrocution 6 Enter See Syntax Conventions Equal Value 7 ESS 122 Ethernet 43, 78 Europe 6 Expiration Duration 100 Exposure 6 Extended Service Set 122 Extended Service Set IDentification 34, 94 External IP Addresses 83 F Failure 7 Fake WAN Address on SIP and RTP 88, 91 FCC 4 Compliance 4 Rules, Part 15 4 FCC Rules 4 Federal Communications Commission 4 Finland, Contact Information 8 Firmware Upgrades 2
P-2000W_V2 User’s Guide Merchantability 7 Modem 22 Modifications 4 Multimedia 79 N NAT 83 Full Cone 85 Symmetric 87 NAT Routers 89 NAT Types 84 NAT, Incoming 84 NAT, Outgoing 84 Network Address Translation 83 Network Address Translators 89 Network Type Ad-Hoc(IBSS) 25 New 7 North America 6 North America Contact Information 8 Norway, Contact Information 8 Notebook Computer 22 O OK Response 80 Opening 6 Operating Condition 7 Outbound Proxy 24, 88, 89 Outbound Proxy Server 89 Outbound Proxy, SIP 89 Out-date
P-2000W_V2 User’s Guide Redirect Server, SIP 81 REGISTER Server Address 100 REGISTER Server Port 100 Register Server, SIP 82 Registered 3 Registered Trademark 3 Regular Mail 8 Related Documentation 21 Relocate 4 Re-manufactured 7 Removing 6 Reorient 4 Repair 6, 7 Replace 7 Replacement 7 Reproduction 3 Required Bandwidth 101 Restore 7 Restricted Cone NAT 86 Return Material Authorization (RMA) Number 7 Returned Products 7 Returns 7 RFC 1889 82 RFC 2833 102 RFC 3489 89 Rights 3 Rights, Legal 7 Risk 6 Risks 6
P-2000W_V2 User’s Guide Television Reception 4 Thunderstorm 6 ToS 23 Touch Tone® 101 Trademark 3 Trademark Owners 3 Trademarks 3 Translation 3 Troubleshooting Radio interference 106 TV Technician 4 Type of Service 23 Web Configurator 70 Web Configurator Administrator Screens Summa 71 Web Configurator User Screens Summary 71 Web Site 8 WEP 36 WEP Encryption 93 WEP Key 36 Wet Basement 6 Wired Equivalent Privacy See WEP WLAN Interference 123 Workmanship 7 Worldwide Contact Information 8 Written Permission 3
