Prestige 630 ADSL USB Modem User’s Guide Version 1.
Prestige 630 ADSL USB Modem Copyright Copyright ©2002 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation.
Prestige 630 ADSL USB Modem ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase.
Prestige 630 ADSL USB Modem Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operation and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Prestige 630 ADSL USB Modem Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operations. This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of the FCC Rules.
Prestige 630 ADSL USB Modem Customer Support When contacting your Customer Support Representative, please have the following information ready: ♦ ♦ ♦ Product model and serial number. Warranty Information. Date you received your Product. ♦ Brief description of the problem and the steps you took to solve it. METHOD E-MAIL SUPPORT/ SALES TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL LOCATION Worldwide support@zyxel.com.tw +886-3-578-3942 www.zyxel.com www.europe.zyxel.
Prestige 630 ADSL USB Modem Table of Contents Copyright .......................................................................................................................................................ii ZyXEL Limited Warranty ............................................................................................................................. iii Information for Canadian Users...................................................................................................................
Prestige 630 ADSL USB Modem 3.1 Windows Millennium and 98 Second Edition .................................................................................3-1 3.2 Windows 2000.................................................................................................................................3-4 3.3 Windows XP....................................................................................................................................3-7 Chapter 4 User Interface Screens.................
Prestige 630 ADSL USB Modem List of Figures Figure 1-1 Back Panel Connections ............................................................................................................... 1-2 Figure 1-2 Splitter .......................................................................................................................................... 1-3 Figure 1-3 USB Cable Connectors.................................................................................................................
Prestige 630 ADSL USB Modem Figure 3-11 Internet Connection Screen .......................................................................................................3-11 Figure 3-12 Internet Account Information Screen ........................................................................................3-12 Figure 5-1 ADSL Control and Status Screen..................................................................................................5-1 Figure 7-1 Network Window - Configuration Tab .......
Prestige 630 ADSL USB Modem List of Tables Table 1-1 Needed Information ....................................................................................................................... 1-1 Table 1-2 LED Descriptions ........................................................................................................................ 1-10 Table 8-1 Troubleshooting.............................................................................................................................
Prestige 630 ADSL USB Modem About ADSL Your Prestige 630 ADSL USB Modem Congratulations on the purchase of your new modem! Your modem combines the super-fast speed of stateof-the-art ADSL (Asynchronous Digital Subscriber Line) technology with the ease of setup and operation facilitated by a Plug and Play USB (Universal Serial Bus) interface. About ADSL (ADSL) technology provides high-speed data access across regular telephone or ISDN lines by making use of previously unused high-frequency bandwidth.
Prestige 630 ADSL USB Modem About USB USB USB (Universal Serial Bus) is a data communications standard that allows your to computer recognize (autodetect) new devices. No technical expertise is required to install your device. You simply plug your USB cable in and follow a limited set of easy-to-understand, automatically generated instructions. Set-up and operation has never been easier. Advantages of USB 1. There is no need for numerous different types of ports and connectors on your computer.
Prestige 630 ADSL USB Modem Preface This manual provides instructions for two Prestige 630 models, one for ADSL over POTS (Plain Old Telephone System) and on for ADSL over ISDN (Integrated Synchronous Digital System). Both models are discussed together in this guide. Features The ZyXEL Prestige 630 ADSL USB Modem provides the following features: • Compliant with Universal Serial Bus Specification Revision 1.1 • USB bus-powered; an external power supply is not required • Compatible with all G.
Prestige 630 ADSL USB Modem A practical and comprehensive tool, this manual provides information about modem installation and operation. Familiarize yourself with the Syntax Conventions listed next for better and faster understanding. Syntax Conventions • “Select” or “Choose” means for you to select one from the predefined choices. • Window and command choices are in Bold Times New Roman font. The “ZyXEL Prestige 630 ADSL USB Modem” is also referred to as the “modem” in this manual.
Prestige 630 ADSL USB Modem Chapter 1 Installing Your Modem This chapter introduces the ports and LED indicators; and shows you how to install your modem and software driver. 1.1 Needed Information Fill in the table below with information from your Internet Service Provider (ISP) and telephone company before installation. You may not need to fill in every blank. Table 1-1 Needed Information REQUIRED INFORMATION: FILL IN THE BLANKS Driver: RFC 1483, PPPoA or PPPoE.
Prestige 630 ADSL USB Modem See the appendix for more information about VPI and VCI. 1.2 Installation Procedure Have your system operating disk handy during the installation, in case a specific file can not be found on your computer. The back panel has two interfaces: a USB and an ADSL port as shown in the following figure. Figure 1-1 Back Panel Connections 1.2.1 Splitter Use a splitter (optional) in order to plug a phone into the same ISDN or telephone line. See the following figure.
Prestige 630 ADSL USB Modem Figure 1-2 Splitter Step 1. Close all Windows programs and applications. Step 2. Plug the square end of the USB cable into the back of your modem (see figures), and then plug the rectangular end of the USB cable into the back of your computer.
Prestige 630 ADSL USB Modem These instructions show how to do a custom ZyXEL installation without using the Windows installation wizard. Click Cancel. Figure 1-4 Windows Installation Wizard Click Yes or Continue Anyway if Windows 2000 or XP displays Digital Signature Not Found or Windows Logo Testing alerts. Step 3. 1-4 Insert the supporting CD and click the Windows Start button (usually located in the bottom left corner) and select Run. Then do as shown next.
Prestige 630 ADSL USB Modem Use Browse to find Setup.exe on the supporting CD Then click OK Figure 1-5 Run Setup Step 4. Click Next in the Welcome screen to display the License Agreement screen. Step 5. Read the license agreement and click Yes to agree to the terms and bring up the Read Me screen. Step 6. The Read Me screen gives instructions for installing and uninstalling the modem, along with some troubleshooting information.
Prestige 630 ADSL USB Modem Step 7. In the Driver Components screen, select the driver if your ISP has not pre-configured it for you. Type the VPI and VCI specified by your telephone company and click Next. Step 8. Select the framing type specified by your ISP and click Next. Step 9. When using RFC 1483, the RFC 1483 Modes screen appears. Select the mode that your ISP supports and click Next. Just go to the next step for PPPoA or PPPoE. Step 10.
Prestige 630 ADSL USB Modem You may opt to buy a telephone microfilter to install between the wall jack and your telephone(s). A microfilter acts as a low pass filter that screens out possible interference. 1.3 Step 1. Connecting In Windows, click Start (usually in the bottom left-hand corner) Settings Control Panel and double-click the ADSL Control and Status icon to bring up the ADSL Control and Status window.
Prestige 630 ADSL USB Modem Step 2. Use the Connect button in the ADSL Control and Status window to initiate a connection with your ISP. The button text changes to Disconnect after a connection is established. Click Connect. Figure 1-7 ADSL Control and Status Step 3. Click Close to close the ADSL Control and Status window after your connection has been made (the modem stays connected). If you are using RFC 1483, you are done installing your modem! Visit www.zyxel.
Prestige 630 ADSL USB Modem 1.4 PPPoA and PPPoE Setup From the Windows desktop, double-click the Shortcut to ZyXEL ADSL icon. Configure the screen as follows (this screen varies slightly depending on OS). Type your user name from your ISP. Type your user password from your ISP. Click Dial (or Connect depending on your OS).
Prestige 630 ADSL USB Modem 1.5 Front Panel LEDs The LEDs on the front panel of your modem indicate operational status. The table under the following figure describes the LED functions. Figure 1-9 Front Panel LEDs 1.6 Front Panel LED Descriptions Table 1-2 LED Descriptions LED USB FUNCTION USB Interface and Modem Power Connection DESCRIPTION This LED is off when the modem’s USB port is not connected or not receiving power.
Prestige 630 ADSL USB Modem Chapter 2 Modifying Dial-up Settings This chapter shows you how to modify PPPoA and PPPoE settings in Windows. Use the following procedures to change the user name, password, VPI and VCI settings PPPoA or PPPoE dial-up connections. Go to the ADSL Control and Status screen and click Connect before modifying your PPPoA or PPPoE settings, if the modem is disconnected. See 1.4 or Chapter 5 for details. 2.1 Step 1.
Prestige 630 ADSL USB Modem In the Phone number field, type “p” followed by the VPI and VCI numbers separated by a comma; for example “p8,35”. For PPPoA: Type “p” and your VPI and VCI numbers separated by a comma. For PPPoE: Type the service name followed by @ if the ISP provides it and then the server name (if one is provided). Click OK. Figure 2-2 Configure VPI and VCI in Windows 2000 Step 2. 2-2 Click Dial in the Connect Dial-up Connection screen to use your new settings.
Prestige 630 ADSL USB Modem 2.2 Step 1. Windows ME and 98 From the Windows desktop, double-click the My Computer icon and then the Dial-up Networking icon. Right-click the ZyXEL ADSL icon and then click Properties to bring up the following screen. With PPPoA: This field only displays your VPI and VCI. You do not need to configure it. Configure VPI and VCI in the next screen. For PPPoE: Type the service name followed by @ if the ISP provides it and then the server name (if one is provided).
Prestige 630 ADSL USB Modem Step 2. Configure the Connection Properties screen as follows: Click this radio button. Type the VPI and VCI provided by your ISP. Click OK.
Prestige 630 ADSL USB Modem Step 3. From the Windows desktop, double-click the Shortcut to ZyXEL ADSL icon to bring up the following screen. Type your user name and password from your ISP. Click Connect. Figure 2-5 Connect To Window Step 3. 2.3 Step 1. Click Connect to use your new settings. Windows XP From the Windows desktop, double-click the Shortcut to ZyXEL ADSL icon to bring up the following screen.
Prestige 630 ADSL USB Modem Type your user name and password from your ISP. Click Properties if your ISP gave you a service name (PPPoE only).
Prestige 630 ADSL USB Modem Step 2. Click the General tab in the properties window and type the service name from your ISP in the Service name field and click OK. Step 3. Click Connect in the connect window.
Prestige 630 ADSL USB Modem Chapter 3 Dial-Up Set-Up This chapter shows you how to set up a new PPPoA or PPPoE connection in Windows . 3.1 Windows Millennium and 98 Second Edition Use the following procedure to set up Windows ME or 98 Second Edition for use with PPPoA or PPPoE. Step 1. In Windows, click Click Start (usually in the bottom left-hand corner) Programs Accessories Communications Dial-Up Networking. Step 2. Double-click the Make New Connection icon.
Prestige 630 ADSL USB Modem Step 3. Configure the PPP ATM Adapter Connection Properties screen as follows (PPPoE does not use this screen): Select the type specified by your ISP Click this radio button Select 1.
Prestige 630 ADSL USB Modem Step 4. In the next screen, enter the following information. PPPoA does not use the telephone number, but you must enter a number (any number will do). Enter a number here for PPPoA. For PPPoE: Type the service name followed by @ if the ISP provides it and then the server name (if one is provided). Click Next Figure 3-3 Phone Number Screen Step 5. Click Finish in the next screen to complete this procedure and return to the desktop. Step 6.
Prestige 630 ADSL USB Modem Step 7. Input the User Name and Password that your ISP supplies. Figure 3-4 Connect To Screen Step 8. 3.2 Click Connect to set-up the connection. Windows 2000 Use the following procedure to set up Windows 2000 for use for PPPoA or PPPoE. Step 1. In Windows, click Click Start (usually in the bottom left-hand corner) Programs Accessories Communications Network and Dial-Up Connections Step 2. Click the Make New Connections icon. Step 3.
Prestige 630 ADSL USB Modem Step 5. In the Select a Device screen, select the first listed ZyXEL Communications Corporation USB PPPoA (ATM) modem, as shown below and click Next. Select ZyXEL USB PPPoA (ATM) with PPPoA. Select All available ISDN lines multi-linked for PPPoE.
Prestige 630 ADSL USB Modem Step 6. The Phone Number to Dial screen is displayed next. Configure as shown below and then click Next to bring up the Connection Availability screen. For PPPoA: Type “p” and your VPI and VCI numbers separated by a comma. For PPPoE: Type the service name followed by @ if the ISP provides it and then the server name (if one is provided).
Prestige 630 ADSL USB Modem Step 7. In the Connection Availability screen, click Next to bring up the Completing the Network Connection Wizard screen. Use the default For all users Click Next Figure 3-7 Connection Availability Screen Step 8. In the Completing the Network Connection Wizard screen, you can use the default connection name or type in one of your choice. Then click Finish. Step 9. The Connect ADSL Connection screen appears.
Prestige 630 ADSL USB Modem Step 2. Double-click the Create a new connection icon. Step 3. In the Welcome screen, click Next. Step 4. In the Network Connection Type screen, click the Connect to the Internet option button. Then click Next to bring up the Getting Ready screen.
Prestige 630 ADSL USB Modem Step 5. In the Getting Ready screen, select the Set up my connection manually option button, as shown below and click Next.
Prestige 630 ADSL USB Modem Step 6. The Connection Name screen is displayed next. Type the name of your ISP and then click Next to bring up the Internet Connection screen.
Prestige 630 ADSL USB Modem Step 7. In the Internet Connection screen, click Connect using a broadband connection that requires a user name and password option button and then Next to bring up the Internet Account Information screen.
Prestige 630 ADSL USB Modem Step 8. Type your user name, name and password from your ISP in the Internet Account Information screen and then click Next.
Prestige 630 ADSL USB Modem Step 9. Select the option button in the Completing the New Connection Wizard screen to have an icon for this connection added to your desktop. Then click Finish.
Prestige 630 ADSL USB Modem Chapter 4 User Interface Screens This chapter introduces the Control and Status Application and its System Tray icon. Install your software and modem (see previous chapter) before proceeding. 4.1 CSA The CSA (Control and Status Application) displays information about your modem’s status and performance, and also allows you to connect or disconnect it. 4.1.
Prestige 630 ADSL USB Modem • Yellow • Green Leave your cursor on the tray icon to view a ToolTip pop-up text that indicates the current state of the modem when it is connected: • Bytes received • Bytes transmitted • Connect rate Double-click the system tray icon to bring up the ADSL Control and Status screen. If the icon is not present in the system tray, you can access the same screen by opening the Control Panel and double-clicking the ADSL Control and Status icon.
Prestige 630 ADSL USB Modem Chapter 5 ADSL Control and Status Interface This chapter introduces the features and uses of the ADSL Control and Status interface. 5.1 Introduction Use the ADSL Control and Status interface for connecting and disconnecting as well as monitoring status. From your computer desktop click Start (usually in the bottom left-hand corner) Settings Control Panel and double-click the ADSL Control and Status icon to open the ADSL Control and Status interface.
Prestige 630 ADSL USB Modem After the first access, just double-click the System Tray icon (in the bottom right-hand corner) to open the ADSL Control and Status interface. 5.2 Modem Performance Two bar graphs indicate the throughput rates. One indicates the transmit rate (upstream) and the second indicates the receive rate (downstream). 5.
Prestige 630 ADSL USB Modem Chapter 6 Uninstalling Your Modem This chapter tells how to uninstall your modem’s software driver. 6.1 Uninstall Procedure Use the following steps to completely uninstall your modem’s software driver. Step 1. Close all Windows programs and applications. Step 2. In Windows, Click Start Programs ADSL Modem Driver Remove ADSL Modem Driver Step 3. Click Yes in the Question screen to remove the driver. Step 4.
Prestige 630 ADSL USB Modem Chapter 7 Modify TCP/IP Networking Options This chapter shows you how to modify TCP/IP networking options. TCP/IP settings are automatically set-up during the software installation process. Use the following OS specific procedures to change TCP/IP settings (if necessary) when using the RFC 1483 driver. The procedures detail statically assigned, as opposed to dynamically assigned, information.
Prestige 630 ADSL USB Modem Step 3. Use the IP Address tab to configure TCP/IP Properties. Click here and type your IP Address and Subnet Mask in the spaces provided. Then click OK.
Prestige 630 ADSL USB Modem Step 4. Use this window to add or remove gateways. Consult with your network administrator to determine the appropriate addresses for your needs. To add a new gateway: type the address in the New gateway field and click Add. The new gateway will appear in the Installed gateways list. To remove a gateway select it in the Installed gateways list and click Remove. Then click OK. Figure 7-3 TCP/IP Properties Window - Gateway Tab Step 5.
Prestige 630 ADSL USB Modem Step 2. Use the General tab to reach your TCP/IP networking properties. Select Internet Protocol (TCP/IP). Then click Properties.
Prestige 630 ADSL USB Modem Step 4. Use the General tab to configure TCP/IP properties. Click here and type the information that your service provider gave you. Click here and type the information that your service provider gave you. Then click OK. Figure 7-5 Internet Protocol (TCP/IP) Properties Window - General Tab Step 5. 7.3 Step 1. At the next window, click OK to confirm changes and end this TCP/IP option modification session.
Prestige 630 ADSL USB Modem Step 2. Use the Configuration tab to reach TCP/IP properties. Select TCP/IP >ZyXEL USB ADSL Modem (RFC1483 Mode). Then click Properties.
Prestige 630 ADSL USB Modem Step 3. Use the IP Address tab to configure TCP/IP properties. Click here and type your IP Address and Subnet Mask address in the spaces provided. Select this check box and click OK. Figure 7-7 TCP/IP Properties Window - IP Address Tab Step 4. Click OK and then click Yes to restart your computer.
Prestige 630 ADSL USB Modem Chapter 8 Troubleshooting This chapter covers potential problems and the possible solutions. Table 8-1 Troubleshooting PROBLEM None of the LEDs turn on when I start the modem. CORRECTIVE ACTION Make sure your computer is turned on. Check the USB cable connections between the modem and your computer. Click Start Programs. Install the software driver if ADSL Modem Driver is not present.
Prestige 630 ADSL USB Modem 8-2 Modify TCP/IP Networking Options
Prestige 630 ADSL USB Modem Appendix VPI and VCI ATM is a connection-oriented technology, meaning that it sets up virtual circuits over which end systems communicate. The terminology for virtual circuits is as follows: z VC (virtual channel) Logical connections between end stations z VP (virtual path) A bundle of VCs Think of a VP as a cable that contains a bundle of wires. The cable connects two points, and wires within the cable provide individual circuits between the two points.
Prestige 630 ADSL USB Modem Index A Customer Support ...............................................vi About ADSL ..................................................... xii D ADSL ................................................................ xii Device Status ................................................... 5-2 ADSL Control and Status .........................4-1, 5-1 Dial-Up Set-Up................................................ 3-1 Advantages of ADSL ........................................
Prestige 630 ADSL USB Modem O ToolTip.............................................................4-2 Online Registration............................................ iii Troubleshooting................................................8-1 P U Power Supply....................................................xiv Uninstalling ......................................................6-1 PPPoA Setup.................................................... 3-1 Upstream Data Rates ...................................
