STB-1001S2 IP Set-Top Box User’s Guide Version 1.0 09/2008 Edition 1 DEFAULT LOGIN Password 123456 www.zyxel.
About This User's Guide About This User's Guide Intended Audience This manual is intended for people who want to configure the STB using the menu system. You should have at least a basic knowledge of TCP/IP networking concepts and topology. Related Documentation • Quick Start Guide The Quick Start Guide is designed to help you get up and running right away. It contains information on setting up your network and configuring for Internet access.
Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User’s Guide. 1 " Warnings tell you about things that could harm you or your STB. Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations. Syntax Conventions • The STB-1001S2 may be referred to as the “STB”, the “device”, the “system” or the “product” in this User’s Guide.
Document Conventions Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The STB icon is not an exact representation of your STB.
Safety Warnings Safety Warnings 1 For your safety, be sure to read and follow all warning notices and instructions. • Do NOT use this product near water, for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids. • Do NOT store things on the device. • Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning. • Connect ONLY suitable accessories to the device.
Contents Overview Contents Overview Using the STB ........................................................................................................................ 15 Introducing the STB ................................................................................................................... 17 The Menu System ..................................................................................................................... 21 Troubleshooting .............................................
Contents Overview 8 STB-1001S2 User’s Guide
Table of Contents Table of Contents About This User's Guide .......................................................................................................... 3 Document Conventions............................................................................................................ 4 Safety Warnings........................................................................................................................ 6 Contents Overview .......................................................
Table of Contents Chapter 3 Troubleshooting...................................................................................................................... 31 3.1 Power, Hardware Connections, and LEDs .......................................................................... 31 3.2 STB Access and Login ........................................................................................................ 32 3.3 Internet Access .........................................................................
List of Figures List of Figures Figure 1 Application overview ................................................................................................................. 17 Figure 2 LEDs ......................................................................................................................................... 18 Figure 3 Rear Panel Connections .......................................................................................................... 19 Figure 4 The Home Menu ............
List of Figures Figure 39 Macintosh OS 8/9: TCP/IP ..................................................................................................... 55 Figure 40 Macintosh OS X: Apple Menu ................................................................................................ 56 Figure 41 Macintosh OS X: Network ...................................................................................................... 57 Figure 42 Red Hat 9.0: KDE: Network Configuration: Devices ...................
List of Tables List of Tables Table 1 LEDs ......................................................................................................................................... 18 Table 2 Rear Panel Connections ........................................................................................................... 19 Table 3 The Video Setup Menu ............................................................................................................. 23 Table 4 The Audio Setup Menu ..............
List of Tables 14 STB-1001S2 User’s Guide
P ART I Using the STB Introducing the STB (17) The Menu System (21) Troubleshooting (31) Product Specifications (35) 15
CHAPTER 1 Introducing the STB This chapter introduces the main applications and features of the STB. It also introduces the ways in which you can manage the STB. 1.1 Overview Your STB is an IP Set-Top Box. Use it to watch Internet Television (IPTV) and Video on Demand (VOD) on your television. Connect the STB to your regular Internet access device (a broadband modem or router, for example). Operate the STB using the supplied remote control.
Chapter 1 Introducing the STB 1.2 LEDs This section describes the LEDs (lights) on the front of the STB. Figure 2 LEDs Table 1 LEDs LED STATUS POWER On DESCRIPTION Blinking The STB is starting up, or is in standby mode. Green The STB is on and ready to use. Off LAN The STB is not receiving power, or has malfunctioned. On Green The STB has an Ethernet connection to the network on the LAN port.
Chapter 1 Introducing the STB Figure 3 Rear Panel Connections Table 2 Rear Panel Connections LABEL DESCRIPTION ON/OFF Use this switch to turn the STB on or off. POWER Connect this port to a suitable power supply using the provided adaptor. USB Use this port to connect to a USB keyboard (not supplied). LAN Use this Ethernet port to connect the STB to your Internet access device or network.
Chapter 1 Introducing the STB 20 STB-1001S2 User’s Guide
CHAPTER 2 The Menu System This chapter discusses the STB’s menus. These menus are displayed on the screen of the television connected to the STB, and operated using the STB’s remote control. • Use the Basic Setup menus to make basic changes to the STB’s configuration (such as activating Daylight Saving Time or selecting the video mode). • Use the Advanced Setup menus to make advanced changes to the STB’s configuration (such as setting the STB’s homepage or changing its IP address). 2.
Chapter 2 The Menu System Figure 4 The Home Menu 2 Press the MENU key on the remote control. The Video Setup menu displays (see Section 2.2.2 on page 22). To leave the basic setup menus, press the HOME key on the remote control at any time. The Home menu displays. " Changes do not take effect until you save them. Each menu has a Save button. 2.2.2 Video Setup Menu Use the Video Setup menu to change the STB’s display type.
Chapter 2 The Menu System " Do not change the Mode in this menu! If you do so, the picture on your TV may not display correctly. NTSC is supported in North American televisions, and PAL is supported in European televisions. The following table describes the labels in this menu. Table 3 The Video Setup Menu LABEL Mode Output Aspect DESCRIPTION COMPOSITE-NTSC Select this if your TV supports NTSC (Common in North and Central America and Japan).
Chapter 2 The Menu System The following table describes the labels in this screen. Table 4 The Audio Setup Menu LABEL DESCRIPTION PCM Select this to use PCM (Pulse Code Modulation) audio compression. Select this only if your TV or audio equipment (connected to the STB’s S/PDIF connector) also supports PCM. AC3/AAC Select this to use AC-3 (Dolby Digital) or AAC (Advanced Audio Coding) audio compression.
Chapter 2 The Menu System Figure 8 The Language Setup Menu 2.2.6 The Factory Default Menu Use this screen to return the STB to its default settings. Figure 9 The Factory Default Menu Click Factory Default to return the STB to its original settings. Any configuration changes you made will be lost. 2.3 The Advanced Setup Menus The Advanced Setup menus allow you to see and change network settings.
Chapter 2 The Menu System 1 Ensure that the STB is set up and working correctly, as shown in the Quick Start Guide. 2 Press Menu to enter the menu system. 3 Press the blue key on the remote controller three times. The Login menu displays. Figure 10 The Login Menu 4 Enter the password. The default password is “123456”. 5 Press the navigator key to highlight the login button. Press the OK key. The Advanced Setup: Information menu displays when you are successfully logged in. 2.3.
Chapter 2 The Menu System Table 6 The Information Menu LABEL DESCRIPTION MAC Address This shows the hardware Media Access Control address of the STB. IP Address This shows the IP address currently assigned to the STB. You can change this in the Advanced Setup: Network menu. STB Version This shows the firmware version running on the STB. Check this before you upload new firmware. Bootloader This shows the version number of the software that loads the STB’s operating system on startup.
Chapter 2 The Menu System Table 7 The Network: DHCP Menu LABEL DESCRIPTION Home URL Enter the address of the homepage the STB uses as the Home menu (the screen that displays when you press the HOME key on the remote control). ACS Server This field is for remote management. Change the information in this field only if you were specifically told to do so. Enter the address of the auto-configuration server from which the STB gets its operating settings.
Chapter 2 The Menu System 2.3.3.3 Network: PPPoE Select PPPoE in the Network menu. The following menu displays. Figure 14 The Network: PPPoE Menu The following table describes the labels in this menu that were not already described in table 7. Table 9 The Network: PPPoE Menu LABEL DESCRIPTION Mode Select PPPoE to use a Point-to-Point Protocol over Ethernet service. User Name Enter the username for your PPPoE account. Password Enter the password for your PPPoE account. 2.3.
Chapter 2 The Menu System If you want to get new firmware from the auto-configuration server, click Upgrade Now. The STB contacts the autoconfiguration server and downloads the firmware. If the following screen displays, the STB cannot reach the autoconfiguration server. Check the settings in the Advanced Setup: Network menu (see Section 2.3.3 on page 27) and try again.
CHAPTER 3 Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • STB Access and Login • Internet Access 3.1 Power, Hardware Connections, and LEDs V The STB does not turn on. None of the LEDs turn on. 1 Make sure the STB is turned on. 2 Make sure you are using the power adaptor or cord included with the STB.
Chapter 3 Troubleshooting 2 3 4 5 V Check the hardware connections. See the Quick Start Guide and Section 1.3 on page 18. Inspect your cables for damage. Contact the vendor to replace any damaged cables. Turn the STB off and on. If the problem persists, contact the vendor. I cannot operate the STB using the remote control. 1 See your Quick Start Guide for instructions on using the remote control.
Chapter 3 Troubleshooting 3.3 Internet Access V I cannot access IPTV or VOD services. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.2 on page 18. Ensure that your Internet access device is working correctly. 2 Check the Home URL IP address in the Network menu. 3 Disconnect all the cables from your STB, and follow the directions in the Quick Start Guide again. 4 If the problem continues, contact your ISP or IPTV provider.
Chapter 3 Troubleshooting 34 STB-1001S2 User’s Guide
CHAPTER 4 Product Specifications This chapter gives details about your STB’s hardware and firmware features. 4.1 General STB Specifications The following tables summarize the STB’s hardware and firmware features. Table 10 Hardware Specifications SPECIFICATION DESCRIPTION Dimensions (W x D x H) 190 x 130.6 x 34.8 mm Weight 0.35 Kg Power DC: 12 V, 1.5 A LAN Ethernet Port Auto-negotiating: 10 Mbps or 100 Mbps in either half-duplex or full-duplex mode.
Chapter 4 Product Specifications Table 10 Hardware Specifications SPECIFICATION DESCRIPTION Approvals Safety UL60950-1 CAN/CSA-C22.2 No.
Chapter 4 Product Specifications Table 12 Standards Supported (continued) STANDARD DESCRIPTION RFC 2684 Multiprotocol Encapsulation over ATM Adaptation Layer 5. IEEE 802.11d Standard for Local and Metropolitan Area Networks: Media Access Control (MAC) Bridges TR-069 TR-069 DSL Forum Standard for CPE Wan Management. 1.363.5 Compliant AAL5 SAR (Segmentation And Re-assembly) 4.
Chapter 4 Product Specifications 3 Do not insert the screws all the way into the wall. Leave a small gap of about 0.5 cm between the heads of the screws and the wall. 4 Make sure the screws are snugly fastened to the wall. They need to hold the weight of the STB with the connection cables. 5 Align the holes on the back of the STB with the screws on the wall. Hang the STB on the screws. Figure 17 Wall-mounting Example The following are dimensions of an M4 tap screw and masonry plug used for wall mounting.
P ART II Appendices and Index " The appendices provide general information. Some details may not apply to your STB.
APPENDIX A Setting up Your Computer’s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed. Windows 95/98/Me/NT/2000/XP/Vista, Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/ IP on your computer. Windows 3.1 requires the purchase of a third-party TCP/IP application package.
Appendix A Setting up Your Computer’s IP Address Figure 19 WIndows 95/98/Me: Network: Configuration Installing Components The Network window Configuration tab displays a list of installed components. You need a network adapter, the TCP/IP protocol and Client for Microsoft Networks. If you need the adapter: 1 In the Network window, click Add. 2 Select Adapter and then click Add. 3 Select the manufacturer and model of your network adapter and then click OK.
Appendix A Setting up Your Computer’s IP Address Configuring 1 In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties 2 Click the IP Address tab. • If your IP address is dynamic, select Obtain an IP address automatically. • If you have a static IP address, select Specify an IP address and type your information into the IP Address and Subnet Mask fields. Figure 20 Windows 95/98/Me: TCP/IP Properties: IP Address 3 Click the DNS Configuration tab.
Appendix A Setting up Your Computer’s IP Address Figure 21 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 4 Click the Gateway tab. • If you do not know your gateway’s IP address, remove previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add. 5 Click OK to save and close the TCP/IP Properties window. 6 Click OK to close the Network window. Insert the Windows CD if prompted. 7 Turn on your STB and restart your computer when prompted.
Appendix A Setting up Your Computer’s IP Address Figure 22 Windows XP: Start Menu 2 In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT). Figure 23 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Properties.
Appendix A Setting up Your Computer’s IP Address Figure 24 Windows XP: Control Panel: Network Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and then click Properties. Figure 25 Windows XP: Local Area Connection Properties 5 The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP). • If you have a dynamic IP address click Obtain an IP address automatically.
Appendix A Setting up Your Computer’s IP Address Figure 26 Windows XP: Internet Protocol (TCP/IP) Properties 6 If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: • In the IP Settings tab, in IP addresses, click Add. • In TCP/IP Address, type an IP address in IP address and a subnet mask in Subnet mask, and then click Add.
Appendix A Setting up Your Computer’s IP Address Figure 27 Windows XP: Advanced TCP/IP Properties 7 In the Internet Protocol TCP/IP Properties window (the General tab in Windows XP): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields.
Appendix A Setting up Your Computer’s IP Address Figure 28 Windows XP: Internet Protocol (TCP/IP) Properties 8 Click OK to close the Internet Protocol (TCP/IP) Properties window. 9 Click Close (OK in Windows 2000/NT) to close the Local Area Connection Properties window. 10 Close the Network Connections window (Network and Dial-up Connections in Windows 2000/NT). 11 Turn on your STB and restart your computer (if prompted).
Appendix A Setting up Your Computer’s IP Address Figure 29 Windows Vista: Start Menu 2 In the Control Panel, double-click Network and Internet. Figure 30 Windows Vista: Control Panel 3 Click Network and Sharing Center. Figure 31 Windows Vista: Network And Internet 4 Click Manage network connections.
Appendix A Setting up Your Computer’s IP Address 5 Right-click Local Area Connection and then click Properties. " During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. Figure 33 Windows Vista: Network and Sharing Center 6 Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
Appendix A Setting up Your Computer’s IP Address 7 The Internet Protocol Version 4 (TCP/IPv4) Properties window opens (the General tab). • If you have a dynamic IP address click Obtain an IP address automatically. • If you have a static IP address click Use the following IP address and fill in the IP address, Subnet mask, and Default gateway fields. • Click Advanced.
Appendix A Setting up Your Computer’s IP Address Figure 36 Windows Vista: Advanced TCP/IP Properties 9 In the Internet Protocol Version 4 (TCP/IPv4) Properties window, (the General tab): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields.
Appendix A Setting up Your Computer’s IP Address Figure 37 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties 10 Click OK to close the Internet Protocol Version 4 (TCP/IPv4) Properties window. 11 Click Close to close the Local Area Connection Properties window. 12 Close the Network Connections window. 13 Turn on your STB and restart your computer (if prompted). Verifying Settings 1 Click Start, All Programs, Accessories and then Command Prompt.
Appendix A Setting up Your Computer’s IP Address Figure 38 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 39 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. 4 For statically assigned settings, do the following: • From the Configure box, select Manually.
Appendix A Setting up Your Computer’s IP Address • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your STB in the Router address box. 5 Close the TCP/IP Control Panel. 6 Click Save if prompted, to save changes to your configuration. 7 Turn on your STB and restart your computer (if prompted). Verifying Settings Check your TCP/IP properties in the TCP/IP Control Panel window.
Appendix A Setting up Your Computer’s IP Address Figure 41 Macintosh OS X: Network 4 For statically assigned settings, do the following: • From the Configure box, select Manually. • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your STB in the Router address box. 5 Click Apply Now and close the window. 6 Turn on your STB and restart your computer (if prompted). Verifying Settings Check your TCP/IP properties in the Network window.
Appendix A Setting up Your Computer’s IP Address " Make sure you are logged in as the root administrator. Using the K Desktop Environment (KDE) Follow the steps below to configure your computer IP address using the KDE. 1 Click the Red Hat button (located on the bottom left corner), select System Setting and click Network. Figure 42 Red Hat 9.0: KDE: Network Configuration: Devices 2 Double-click on the profile of the network card you wish to configure.
Appendix A Setting up Your Computer’s IP Address • If you have a dynamic IP address, click Automatically obtain IP address settings with and select dhcp from the drop down list. • If you have a static IP address, click Statically set IP Addresses and fill in the Address, Subnet mask, and Default Gateway Address fields. 3 Click OK to save the changes and close the Ethernet Device General screen. 4 If you know your DNS server IP address(es), click the DNS tab in the Network Configuration screen.
Appendix A Setting up Your Computer’s IP Address Figure 46 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 DEVICE=eth0 ONBOOT=yes BOOTPROTO=dhcp USERCTL=no PEERDNS=yes TYPE=Ethernet • If you have a static IP address, enter static in the BOOTPROTO= field. Type IPADDR= followed by the IP address (in dotted decimal notation) and type NETMASK= followed by the subnet mask. The following example shows an example where the static IP address is 192.168.1.10 and the subnet mask is 255.255.255.0.
Appendix A Setting up Your Computer’s IP Address Verifying Settings Enter ifconfig in a terminal screen to check your TCP/IP properties. Figure 50 Red Hat 9.0: Checking TCP/IP Properties [root@localhost]# ifconfig eth0 Link encap:Ethernet HWaddr 00:50:BA:72:5B:44 inet addr:172.23.19.129 Bcast:172.23.19.255 Mask:255.255.255.
Appendix A Setting up Your Computer’s IP Address 62 STB-1001S2 User’s Guide
APPENDIX B IP Addresses and Subnetting This appendix introduces IP addresses and subnet masks. IP addresses identify individual devices on a network. Every networking device (including computers, servers, routers, printers, etc.) needs an IP address to communicate across the network. These networking devices are also known as hosts. Subnet masks determine the maximum number of possible hosts on a network. You can also use subnet masks to divide one network into multiple sub-networks.
Appendix B IP Addresses and Subnetting Figure 51 Network Number and Host ID How much of the IP address is the network number and how much is the host ID varies according to the subnet mask. Subnet Masks A subnet mask is used to determine which bits are part of the network number, and which bits are part of the host ID (using a logical AND operation). The term “subnet” is short for “subnetwork”. A subnet mask has 32 bits.
Appendix B IP Addresses and Subnetting Subnet masks are expressed in dotted decimal notation just like IP addresses. The following examples show the binary and decimal notation for 8-bit, 16-bit, 24-bit and 29-bit subnet masks. Table 15 Subnet Masks BINARY DECIMAL 1ST OCTET 2ND OCTET 3RD OCTET 4TH OCTET 8-bit mask 11111111 00000000 00000000 00000000 255.0.0.0 16-bit mask 11111111 11111111 00000000 00000000 255.255.0.0 24-bit mask 11111111 11111111 11111111 00000000 255.255.255.
Appendix B IP Addresses and Subnetting Table 17 Alternative Subnet Mask Notation (continued) SUBNET MASK ALTERNATIVE NOTATION LAST OCTET (BINARY) LAST OCTET (DECIMAL) 255.255.255.192 /26 1100 0000 192 255.255.255.224 /27 1110 0000 224 255.255.255.240 /28 1111 0000 240 255.255.255.248 /29 1111 1000 248 255.255.255.252 /30 1111 1100 252 Subnetting You can use subnetting to divide one network into multiple sub-networks.
Appendix B IP Addresses and Subnetting Figure 53 Subnetting Example: After Subnetting In a 25-bit subnet the host ID has 7 bits, so each sub-network has a maximum of 27 – 2 or 126 possible hosts (a host ID of all zeroes is the subnet’s address itself, all ones is the subnet’s broadcast address). 192.168.1.0 with mask 255.255.255.128 is subnet A itself, and 192.168.1.127 with mask 255.255.255.128 is its broadcast address.
Appendix B IP Addresses and Subnetting Table 19 Subnet 2 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. 64 IP Address (Binary) 11000000.10101000.00000001. 01000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: 192.168.1.64 Lowest Host ID: 192.168.1.65 Broadcast Address: 192.168.1.127 Highest Host ID: 192.168.1.126 Table 20 Subnet 3 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1.
Appendix B IP Addresses and Subnetting Table 22 Eight Subnets (continued) SUBNET SUBNET ADDRESS FIRST ADDRESS LAST ADDRESS BROADCAST ADDRESS 5 128 129 158 159 6 160 161 190 191 7 192 193 222 223 8 224 225 254 255 Subnet Planning The following table is a summary for subnet planning on a network with a 24-bit network number. Table 23 24-bit Network Number Subnet Planning NO. “BORROWED” HOST BITS SUBNET MASK NO. SUBNETS NO. HOSTS PER SUBNET 1 255.255.255.
Appendix B IP Addresses and Subnetting Table 24 16-bit Network Number Subnet Planning (continued) NO. “BORROWED” HOST BITS SUBNET MASK NO. SUBNETS NO. HOSTS PER SUBNET 14 255.255.255.252 (/30) 16384 2 15 255.255.255.254 (/31) 32768 1 Configuring IP Addresses Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask.
Appendix B IP Addresses and Subnetting IP Address Conflicts Each device on a network must have a unique IP address. Devices with duplicate IP addresses on the same network will not be able to access the Internet or other resources. The devices may also be unreachable through the network. Conflicting Computer IP Addresses Example More than one device can not use the same IP address.
Appendix B IP Addresses and Subnetting Conflicting Computer and Router IP Addresses Example More than one device can not use the same IP address. In the following example, the computer and the router’s LAN port both use 192.168.1.1 as the IP address. The computer cannot access the Internet. This problem can be solved by assigning a different IP address to the computer or the router’s LAN port.
APPENDIX C Legal Information Copyright Copyright © 2008 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation.
Appendix C Legal Information If this device does cause harmful interference to radio/television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1 Reorient or relocate the receiving antenna. 2 Increase the separation between the equipment and the receiver. 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Appendix C Legal Information Note Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser. To obtain the services of this warranty, contact your vendor.
Appendix C Legal Information 76 STB-1001S2 User’s Guide
APPENDIX D Customer Support In the event of problems that cannot be solved by using this manual, you should contact your vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in which you bought the device. Regional offices are listed below (see also http:// www.zyxel.com/web/contact_us.php). Please have the following information ready when you contact an office. Required Information • • • • Product model and serial number. Warranty Information.
Appendix D Customer Support • Address: 1005F, ShengGao International Tower, No.137 XianXia Rd., Shanghai • Web: http://www.zyxel.cn Costa Rica • • • • • • Support E-mail: soporte@zyxel.co.cr Sales E-mail: sales@zyxel.co.cr Telephone: +506-2017878 Fax: +506-2015098 Web: www.zyxel.co.cr Regular Mail: ZyXEL Costa Rica, Plaza Roble Escazú, Etapa El Patio, Tercer Piso, San José, Costa Rica Czech Republic • • • • • E-mail: info@cz.zyxel.com Telephone: +420-241-091-350 Fax: +420-241-091-359 Web: www.zyxel.
Appendix D Customer Support Germany • • • • • • Support E-mail: support@zyxel.de Sales E-mail: sales@zyxel.de Telephone: +49-2405-6909-69 Fax: +49-2405-6909-99 Web: www.zyxel.de Regular Mail: ZyXEL Deutschland GmbH., Adenauerstr. 20/A2 D-52146, Wuerselen, Germany Hungary • • • • • • Support E-mail: support@zyxel.hu Sales E-mail: info@zyxel.hu Telephone: +36-1-3361649 Fax: +36-1-3259100 Web: www.zyxel.hu Regular Mail: ZyXEL Hungary, 48, Zoldlomb Str.
Appendix D Customer Support Malaysia • • • • • • Support E-mail: support@zyxel.com.my Sales E-mail: sales@zyxel.com.my Telephone: +603-8076-9933 Fax: +603-8076-9833 Web: http://www.zyxel.com.my Regular Mail: ZyXEL Malaysia Sdn Bhd., 1-02 & 1-03, Jalan Kenari 17F, Bandar Puchong Jaya, 47100 Puchong, Selangor Darul Ehsan, Malaysia North America • • • • • • • Support E-mail: support@zyxel.com Support Telephone: +1-800-978-7222 Sales E-mail: sales@zyxel.
Appendix D Customer Support Singapore • • • • • • Support E-mail: support@zyxel.com.sg Sales E-mail: sales@zyxel.com.sg Telephone: +65-6899-6678 Fax: +65-6899-8887 Web: http://www.zyxel.com.sg Regular Mail: ZyXEL Singapore Pte Ltd., No. 2 International Business Park, The Strategy #03-28, Singapore 609930 Spain • • • • • • Support E-mail: support@zyxel.es Sales E-mail: sales@zyxel.es Telephone: +34-902-195-420 Fax: +34-913-005-345 Web: www.zyxel.
Appendix D Customer Support Turkey • • • • • Support E-mail: cso@zyxel.com.tr Telephone: +90 212 222 55 22 Fax: +90-212-220-2526 Web: http:www.zyxel.com.tr Address: Kaptanpasa Mahallesi Piyalepasa Bulvari Ortadogu Plaza N:14/13 K:6 Okmeydani/Sisli Istanbul/Turkey Ukraine • • • • • • Support E-mail: support@ua.zyxel.com Sales E-mail: sales@ua.zyxel.com Telephone: +380-44-247-69-78 Fax: +380-44-494-49-32 Web: www.ua.zyxel.com Regular Mail: ZyXEL Ukraine, 13, Pimonenko Str.
Index Index A AAC 24 AC3 24 ACS server 28, 29 Advanced Audio Coding, see AAC advanced setup 25 login menu 26 password 26 advanced setup menus 25 accessing 25 exiting 25 alternative subnet mask notation 65 analog audio output 23 applications 17 audio compression 24 AAC 24 AC3 24 Audio menu 23 auto-configuration server 28 autoconfiguration server 29 B basic setup menus 21 accessing 21 exiting 21 bootloader 27 C cable inspection 32 Central Processing Unit, see CPU certifications 73 notices 74 viewing 74 col
Index humidity 35 I IANA 70 Information menu 26 intended audience 3 Internet access device modem 17 router 17 Internet Assigned Numbers Authority See IANA 70 Internet television 17 IP address 27 default 32 IPTV 17 N NAT 70 navigation 21 network disconnected 25 Network menu 27 network settings 25 NTP server 28 O operating language 24 overview 17 application 17 P K Kernel 27 L Language setup menu 24 LED description 18 LEDs 18 LEDs troubleshooting 31 lights 31 login menu 26 password 26, 29, 32 default 3
Index using 32 remote management 28 reset 19 reset default 25 Rootfs 27 V Video on Demand, see VoD Video setup menu 22 video setup menu 22 VOD 17 S W S/PDIF 19 safety warnings 6 saving changes 22 saving settings 21 screen menus 21 server 27 set-top box 17 Sony/Philips Digital Interface Format, see S/PDIF specifications 37 power adaptor 37 standby mode 31 startup 31 static IP 27 static IP address 28 STB server 27 subnet 63 subnet mask 64 subnetting 66 supporting disk 3 syntax conventions 4 System setup me
Index 86 STB-1001S2 User’s Guide
