IPTV User’s Guide Entone and Universal Remote Control Menu, Channel Guide and Settings Digital Video Recorder Video on Demand Wireless Network Name & Password (Case sensitive ‐ alpha characters are all capitalized): Network Name or SSID: (from Zyxel modem 12‐digit alpha & numeric MAC Address) Network Password or Security Key: (from Zyxel modem 13‐digit alpha & numeric serial number) This password is for wireless Internet access; for computers, laptops, iPads, electronic book readers, gaming devices, mobil
Table of Contents Entone Remote Button Functions & Programming Instructions Universal Remote Button Functions & Programming Instructions Just the Basics Power ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Basic Menu, Guide and Settings Information . . . . . . . . . . . . . 2-5 Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Basic TV Controls . . . . . . . . . . . . . . . . . . . . . . . . . 2 Channel Guide . . . . . . . . . . . . . . . . . . . . . . . . . . .
Available TV Remotes XIT Communications’ IPTV service provides you with MORE of what you enjoy… MORE news, weather, sports, children’s channels, music, movies, drama and programming for all audiences.
ENTONE REMOTE CONTROL BUTTON FUNCTIONS BUTTON BLUE SETUP BUTTON ORANGE INPUT BUTTON FUNCTION POWER Used for programming the remote functions. Used to locate video stream input source or as directed by XIT personnel. Power on/off the TV and STB. STB Activate the set top box (STB) mode on the remote control. TV, AUX TV = TV AUX = Activate alternate modes on the remote control. LANG Not an active button at this time. INFO Displays current show information. MENU Display the Main Menu.
ENTONE REMOTE Programming Instructions A brand new ENTONE remote control must first be registered with the set top box (STB) before it can be manually programmed to a specific TV. Program Remote # 1 to channel 10 or the HD Stream, Remote # 2 to channel 23 and Remote #3 to channel 39. REGISTER REMOTE TO STB – In front of ENTONE Set Top Box: 1. Press and hold for 10 seconds the “STB” button on remote while pressing “OK” button on the front of the ENTONE set top box.
Available TV Remotes XIT Communications’ IPTV service provides you with MORE of what you enjoy… MORE news, weather, sports, children’s channels, music, movies, drama and programming for all audiences.
UNIVERSAL REMOTE BUTTON FUNCTIONS BUTTON System ON/OFF +/– FUNCTION Powers off the STB and all devices programmed to the remote. POWER Powers on/off whatever device mode that is currently activated. For example, if the remote is activated for the TV it will power on/off the TV. If activated for the DVD or VCR it will power them on/off. STB AUX, DVD, VCR, TV GUIDE HELP INFO EXIT MENU PAGE Activate the set top box (STB) mode on the remote control. Activate alternate modes on the remote control.
UNIVERSAL REMOTE Programming Instructions The universal remote control is used with the CISCO 330 and CISCO 430 set top box (STB). A new universal remote needs to be programmed to both the set top box (STB) and to the TV or other device. This remote can be programmed for use with more than one device. It can be programmed for the TV, DVD, VCR, or use the AUX button to program other devices. The quick programming instructions can also be found on the back of the Universal Remote.
IPTV User’s Guide ENTONE & UNIVERSAL Remote Controls Just the basics… STB = Set Top Box; DVR = Digital Video Recorder; VOD = Video on Demand (movies) ENTONE REMOTES – used with Hydra (3‐stream STB) and Amulet (single stream STB): POWER ON = Press POWER button for two seconds – this powers on the TV and STB POWER OFF = Press POWER button for two seconds – this powers off the TV and STB NOTE: Some ENTONE remotes have been programmed to use the following sequence to POWER ON/OFF the TV: TV/POWER/Wait for Pict
Basic Menu, Guide and Settings Information Navigate menus using the arrow keys and the OK/SEL button to select or toggle options.
Menu > My Guide = Channel Guide Press the Guide button once = My Channels Press the Guide button twice = My Favorites My Channels = the channels that the customer subscribes to. My Favorites = the channels the customer has selected as favorites. Setting “My Favorites” allows the customer to create a separate program guide of the channels the customer watches the most. This channel guide will be smaller and easier to scroll thru to quickly find favorite channels.
guide In the Channel Guide, a clock icon indicates that the program is selected for Autotune. guide / [selected program] + ok To cancel an Autotune selection, navigate to the program, press OK, select Cancel Autotune, and press OK again. How to use the Quick and Advanced Search features of the Channel Guide: The IPTV guide offers quick and advanced search features. The quick search allows you to search the guide for current programming by program genre or type.
menu / search / advanced Press arrow buttons to select one or more categories: Genre, Day, From (start time), To (end time), Channel, Title. Press OK to scroll through options in the fields on this screen. If you search by Title, you’ll spell the program name in the pop-up keyboard. (Partial spelling is okay.) Use arrow buttons to select the letters and press OK after each. When you’re done, select the check mark and press OK. In the Search Channel Guide window, select Search and press OK.
Menu > My Services Menu > My Services > News The NEWS feature is not operational at this time. If NEWS is selected, the TV will go to a black screen and then go back to the current TV program that was being viewed. Access your Caller ID by using the My Services menu option. Please see page 9, for additional information on how to set up and check your Caller ID. Menu > Settings = Account, Preferences, and Help Menu > Settings > Account menu Details = Customer’s account information.
/ settings / account / manage users / create new With ABC selected, press OK. In the pop-up keyboard, press arrow buttons ( ) to select letters. Press OK after each letter to spell the new username. Select the check mark and press OK. Complete the remaining fields: Password Press number buttons on the remote to enter a numeric password of your choice. [If you make a mistake, press Pg Back () to erase.] Confirm Enter the password numbers again. Rating Press OK to scroll through ratings.
LOCK user out of program /channel: Menu > Settings > Account > Manage Users > User Name > Locks > Channel Locks > OK > The channel guide will appear on screen, scroll to select program or channel that needs to be locked. You will then have the option to: LOCK PROGRAM or LOCK CHANNEL or CANCEL. Make the appropriate selection and press OK. LOCK user out of TV indefinitely: Menu > Settings > Account > Manage Users > User Name > Locks > Lock NOW > OK This user is now blocked from logging in.
How to Set Rating: A Rating PIN allows a user to view programming with a higher rating than the rating specified when the user was created. Menu > Settings > Account > Rating PIN menu / settings / account / rating pin Access the Account menu and select Rating PIN. Complete the fields: New PIN – Use number buttons to enter the 4-digit numeric PIN. Confirm new PIN – Enter PIN again. Password – Enter your 4-digit numeric password. Enable PIN Protection – Press OK to select Yes or No.
How to set the Language: Menu > Settings > Preferences > Menu Language > English > OK Menu > Detalles > Preferencias > Menu Idioma > Espanol (us) > OK How set Appearances: Menu > Settings > Preferences > Appearance Change the color scheme, font size, font bold or regular, etc. Appearances is also where you can activate the on‐screen Help Bar. Both the Help Bar and the Full Screen Graphics need to be turned on. APPLY will save the settings.
IPTV Feature ‐ DVR & Pause Live TV Menu > My DVR = DVR Menu General Information DVR = Digital Video Recorder Pricing ‐ $9.95 per month per household DVR is available for both High Definition (HD) and Standard Definition (SD) TV service.
Two programs cannot be recorded during the same time period: If you start recording a program on channel A and then go to channel B and try to record a program at the same time, you will get the following message once you attempt to record the second program during the same time period. “The program you want to record overlaps with other programs to be recorded.” RESOLVE CONFLICT or CANCEL will be your options.
Scroll to the desired action and select using OK/SEL. Remove = Erase the selected program from the recorded list. Remove All = Erase all programs in the recorded and scheduled list. Clears out the DVR. Start = Start the recorded program at the beginning. Resume = Continue to play the program if it has already been started. Cancel = Returns you back to the previous screen that lists all recorded programs.
Menu > My DVR > Manual Recordings: This will detail what is scheduled to record by either date or title. View these recordings in the same way other recordings are viewed. A manual recording is a recording that is created by using the “Set Manual Recording” option. Menu > My DVR > Set Manual Recordings: Manual recordings let the customer specify the time, channel, and/or date to record without using the channel guide. For example the customer may want to record one channel for an entire evening.
Time Shifted TV (Pausing Live TV) How to pause live TV: Press Pause ( ) ‐ This will pause the program you are watching. To resume the program from the point where it was paused hit Play (). For example: you are watching TV and the door bell rings…if you press pause, when you get back to the TV, press play and you will start right where you left off.
IPTV Feature ‐ Video on Demand VOD (Movies) Menu General Information: 1. Pricing ‐ Varies depending on the type of movie or event selected for viewing. 2. Purchase PIN – A purchase PIN must be entered in order to rent a movie or event. A purchase PIN must be set up on each set top box in the home. The same purchase PIN and password can be used for all set top boxes. 3.
Navigating in a Video on Demand (VOD) Movie: When you navigate with the remote control in a VOD movie, the Progress Bar (below) appears. Button Play (►) Function Start or resume the movie. Stop () Pause the movie. Press ► to resume. Pause () Pause the movie. Press ► to resume. Rewind / Fast Fwd ( / ) Rewind / fast‐forward the movie. Press repeatedly to increase speed. Number keys (0–9) OR arrow keys ( ) Skip among the ten movie sections.
To search for a specific movie title using the Advanced Search: Menu > VOD > OK > Search > OK > Advanced Search > OK > ABC > OK using the remote control keypad, use to move from letter to letter on the on‐screen keyboard. Use the OK button to select a letter. Select the green checkmark to save the title. SEARCH will now be highlighted, press the OK button on the remote to begin the search. Click on the movie title to RENT, read the PLOT or view TRAILER (preview).
Troubleshooting ITPV SYSTEM REBOOT Q: What is a reboot? A: Unplugging the set top box from the electricity. When a customer needs to do a reboot, all TV’s connected to the set top box that is going to be rebooted should be turned ON before the set top box is unplugged from the electricity. Once the system comes back up make sure all streams are working, and then turn off each TV. Q: When should a customer do a reboot? A: Reboot the system when all other methods of resolving the issue have failed.
URC PLUS User’s Guide ENTONE REMOTE Device Codes Appendix Appendix A – Device Code Your URC Plus can control many brands and models of television, VCR, DVD and other types of audio-visual equipment. The following pages list device codes for many categories and brands of equipment. You may need to test several codes to find the best match for your equipment. Your equipment may be supported even if your brand is not shown in the list below.
URC PLUS User’s Guide Megapower Megatron Memorex MGA Midland Mitsubishi Monivision Montgomery Ward Motorola MTC Multitech NAD NEC Net-TV Nikko Norcent Olevia Onwa Optimus Optonica Orion Panasonic Penney Philco Philips Philips Magnavox Pilot Pioneer Polaroid Portland Prima Princeton Prism Proscan Proton Protron Proview Pulsar Quasar Radio Shack Radio Shack/Realistic RCA Realistic Runco Sampo Samsung Sansui Sanyo ENTONE REMOTE Device Codes 0013 0006 0001, 0005, 0006, 0063 0004, 0005, 0006, 0018 0010, 0011,
URC PLUS User’s Guide ENTONE REMOTE Device Codes Lasonic Lenoxx LG Liquid Video Liteon Magnavox Memorex Microsoft Mintek Mitsubishi Nesa Next Base Onkyo Oppo Oritron 2020 2008, 2025 2017, 2022, 2064, 2082 2009 2027, 2071 2001, 2010, 2026, 2057 2000, 2062 2011 2014, 2021 2065 2014 2028 2010 2015 2003, 2009 Philips Pioneer 2002, 2010, 2034, 2036, 2053, 2056, 2079, 2080, 2081 2010, 2057 2012, 2051, 2083 Polaroid 2043 Proceed Proscan Qwestar 2013 2011, 2055 2003 RCA 2004, 2011, 2012, 2014, 2038, 2
URC PLUS User’s Guide ENTONE REMOTE Device Codes Sears Sharp Shogun Singer Sonic Blue Sony Stack STS Sylvania Symphonic Systemax Tagar Systems Tandy Tashiko Teac Technics Teknika Tivo TMK Toshiba Totevision Touch Unitech Vector Research Video Concepts Videosonic Viewsonic Voodoo Wards XR-1000 Yamaha Zenith ZT Group 1001, 1003, 1004 1017 1002 1004 1006 1008, 1013 1008 1004 1004, 1005 1005 1008 1008 1001 1003 1005 1004 1003, 1004, 1005 1007 1002 1008, 1019 1002, 1003 1008 1002 1000 1000 1002 1008 1008 1
URC PLUS User’s GuiGH ENTONE REMOTE Device Codes Pansat Paysat Philips Pioneer Primestar Proton Radio Shack RCA Realistic Samsung Sharp Sony Star Choice STS Tivo Toshiba UltimateTV Uniden US Digital USDTV Viewsat Voom Zenith 4051 4016 4013, 4016, 4024, 4031, 4042 4013 4009 4018 4017 4024, 4025, 4026, 4028, 4029, 4030, 4034 4007 4013, 4024, 4036, 4038 4050 4015, 4021, 4027, 4032, 4035, 4037, 4039, 4040 4017 4012 4013, 4024 4041 4015 4008, 4016 4018 4018 4052 4017 4046 Audio ADC Adcom Aiwa Alco Amphion
TV and Device Brand Codes - UNIVERSAL REMOTE TV & Device Brand Codes - UNIVERSAL Remote TV Brand ADMIRAL ADVENT AIKO AKAI ALARON AMARK AMERICA ACTION AMPRO ANAM AOC APEX DIGITAL AUDIOVOX BAYSONIC BELL&HOWELL BRADFORD BROKSONIC CANDLE CAPEHART CARVER CELEBRITY CETRONIC CINERAL CITIZEN CLASSIC CONCERTO CONTEC CORONADO CRAIG CROSLEY CROWN CURTIS MATHES CXC DAEWOO DAYTRON DELL DENON DUMONT DWIN DYNASTY DYNATECH ELECTROBAND ELECTROHOME EMERSON TV Code (3-digit) 072 081 160 161 096 247 103 006 146 248 028 112 1
TV and Device Brand Codes - UNIVERSAL REMOTE TV Brand MOTOROLA MTC MULTITECH NAD OPTIMUS OPTOMA PHILCO PHILIPS PIONEER POLAROID PORTLAND PRISM PROSCAN PROTON QUASAR RADIO SHACK RCA REALISTIC RUNCO SAMPO SAMSUNG SANSEI SANSUI SANYO SCEPTRE SCOTCH SCOTT SEARS SEMIVOX SEMP SHARP SIGNATURE SONY SOUNDESIGN SPECTRICON SQUAREVIEW SSS STARLITE SUPRE MACY SUPREME SVA SYLVANIA SYMPHONIC SYNAX OLEVIA TANDY TATUNG TECHNICS TV Code (3-digit) 081 006 004 062 101 043 015 025 080 029 032 006 003 004 024 056 059 060 063 0
TV and Device Brand Codes - UNIVERSAL REMOTE TV/VCR TV/VCR Brand DAYTRON DBX DYNATECH ELECTROHOME ELECTROPHONIC EMERSON Brand NEC NIKKO NOBLEX NORDMENDE OLYMPUS OPTIMUS PILOT PIONEER PORTLAND PROFITRONIC PROTEC RCA Code (3-digit) 108 012 023 043 034 053 059 101 101 006 029 035 037 129 153 017 025 027 031 034 036 046 101 131 138 117 FISHER 003 010 008 009 FUJI 031 FUNAI 034 GARRARD 034 GE 031 072 144 147 063 107 109 040 053 GO VIDEO 132 155 040 136 GOLDSTAR 101 004 012 020 HARLEY DAVIDSON 034 HARMAN KAR
TV and Device Brand Codes - UNIVERSAL REMOTE TV/DVD Brand AIWA ALPINE APEX DIGITAL ARCAM CARYAUDIO DESIGN CLASSE CYBERHOME DAEWOO DENON FUNAI GE GOLDSTAR GO VIDEO HARMAN KARDON HITACHI HITEKER JVC KENWOOD KLH LG MAGNAVOX MARANTZ MCINTOSH MEMOREX MITSUBISHI MYRYAD NAD TV/DVD Code (3-digit) 202 221 251 246 182 183 215 184 193 220 220 226 241 208 230 231 235 239 201 187 188 189 194 243 223 246 238 216 210 148 254 237 253 242 217 207 227 224 247 239 Brand NAKAMICHI ONKYO OPTIMUS PANASONIC PHILIPS PIONEER POL