User's Manual

ZyWALL USG 2000 User’s Guide
859
CHAPTER 53
Diagnostics
53.1 Overview
Use the diagnostics screens for troubleshooting.
53.1.1 What You Can Do in this Chapter
•Use the Maintenance > Diagnostics screen (see Section 53.2 on page 859) to
generate a file containing the ZyWALL’s configuration and diagnostic information
if you need to provide it to customer support during troubleshooting.
•Use the
Maintenance > Diagnostics > Packet Capture screens (see Section
53.3 on page 860) to capture packets going through the ZyWALL.
53.2 The Diagnostic Screen
The Diagnostic screen provides an easy way for you to generate a file containing
the ZyWALL’s configuration and diagnostic information. You may need to generate
this file and send it to customer support during troubleshooting.
Click Maintenance > Diagnostics to open the Diagnostic screen.
Figure 570 Maintenance > Diagnostics