Manualshelf

Users Manual Part 2

ManualsBrandsZYXEL ManualsComputers & AccessoriesDual-band Wireless AX Gigabit Ethernet Gateway, Wireless AX 10G PON Gateway with VoIP, Wireless AX VDSL Bonding Gateway
151152153154155156157158159160
PX7511-B0 User’s Guide
303
CHAPTER 41
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
• Power, Hardware Connections, and LEDs
• Zyxel Device Access and Login
• Internet Access
• Wireless Internet Access
• UPnP
41.1 Power, Hardware Connections, and LEDs
The Zyxel Device does not turn on. None of the LEDs turn on.
1 Make sure the Zyxel Device is turned on.
2 Make sure you are using the power adapter included with the Zyxel Device.
3 Make sure the power adapter is connected to the Zyxel Device and plugged in to an appropriate
power source. Make sure the power source is turned on.
4 Turn the Zyxel Device off and on.
5 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Table 2 on page 20.
2 Check the hardware connections.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the Zyxel Device off and on.
5 If the problem continues, contact the vendor.