User's Manual

Chapter 10 Monitor
ISG50 User’s Guide
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10.20.1 Call Recordings File List
This screen lists the call recordings that matched your specified criteria. Use this screen to listen to
or delete individual call recordings. Click Monitor > Log > Call Recording and perform a query to
open the screen as following.
Figure 163 Call Recordings File List
The following table describes the labels in this screen.
10.21 CDR Backup Screen
Use this screen to backup CDR files, delete existing backups of CDR files and mail CDR files to an
administrator email address. Click Monitor > Log > CDR to open this screen.
Figure 164 Monitor > Log > CDR
Each field is described in the following table.
Table 55 Call Recordings File List
LABEL DESCRIPTION
Download Select an entry and click Download to save the call recording to your computer.
Remove Select an entry or entries and click Remove to delete them from the ISG50.
# This is the number of the entry in the list.
Recorded Time This is the time that the call recording started. Click an entry to play the call recording.
Caller This is the number that initiated the call. This cell is highlighted if the number is for a peer
in the recording list.
Callee This is the number that received the call. This cell is highlighted if the number is for a peer
in the recording list.
Table 56 Monitor > Log > CDR
LABEL DESCRIPTION
Forward Select the files you want to forward to the administrator email address and click the
Forward button.
Download Select an entry and click Download to save it to your computer.