User's Manual

Chapter 34 Call Services
ISG50 User’s Guide
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The following table describes the labels in this screen.
34.6 The Music on Hold Screen
The ISG50 allows you to specify a music file to play when callers are placed on hold. This lets the
callers know that they are still connected. Use this screen to customize the default music callers will
hear when placed on hold. If you create any custom profiles then they can override this setting.
Table 194 Configuration > PBX > Call Service > Emergency Call
LABEL DESCRIPTION
Outbound Line
Summary
Use this section to specify which outside line groups should be used for emergency calls.
Add Click this to create a new entry. Select an entry and click Add to create a new entry after
the selected entry.
Edit Double-click an entry or select it and click Edit to modify it.
Remove To remove an entry, select it and click Remove. The ISG50 confirms you want to remove
it before doing so.
# This field displays the number of the entry.
Outbound Line
Pool
This field shows an outside line group selected for emergency call use. When adding or
editing an entry, click in the field and use the drop-down list to select an outside line group
for emergency call use.
Prefix This is any prefix that must be added to emergency calls when using this outside line.
Specify a number which should be inserted at the beginning of the dialed number before it
is sent out from the ISG50. For example, if the ISG50 is behind another PBX and calls to
the outside require a “0” to be dialed first, specify it here.
When adding or editing an entry, click in the field and type the prefix number necessary to
connect users to an emergency number by simply dialing the emergency number you
configure in the Emergency Number Summary section of this screen.
Emergency
Numbers
Summary
Use this section to add, edit or remove emergency numbers.
Add Click this to create a new entry. Select an entry and click Add to create a new entry after
the selected entry.
Edit Double-click an entry or select it and click Edit to modify it.
Remove To remove an entry, select it and click Remove. The ISG50 confirms you want to remove
it before doing so.
# This field is a sequential value, and it is not associated with a specific entry.
Emergency
Numbers
This column displays the emergency numbers currently configured on the ISG50. When
adding or editing an entry, click in the field and type the emergency number. This is the
number (such as 911) a person dials in case of emergency.
Apply
Click this to save your changes.
Reset Click this to set every field in this screen to its last-saved value.