User's Guide

Table Of Contents
LTE Series User’s Guide
189
CHAPTER 29
Troubleshooting
29.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
Power and Hardware Connections
Zyxel Device Access and Login
Internet Access
UPnP
SIM Card
Cellular Signal
29.2 Power and Hardware Connections
The Zyxel Device does not turn on.
For LTE7461-M602/LTE7480-S905/LTE7485-S905
1 Make sure you are using the PoE injector and cable (Power over Ethernet, PoE) included with the Zyxel
Device.
2 Make sure the PoE is connected to the Zyxel Device and plugged in to an appropriate power source.
Make sure the power source is turned on.
3 Turn the Zyxel Device off and on.
4 If the problem continues, contact the vendor.
29.3 Zyxel Device Access and Login
I forgot the IP address for the Zyxel Device.