Operation Manual

Chapter 23 Troubleshooting
NBG-418N v2 User’s Guide
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If the NBG-418N v2 does not restart automatically, disconnect and reconnect the NBG-418N v2’s
power. Then, follow the directions above again.
23.5 Wireless Problems
I cannot access the NBG-418N v2 or ping any computer from the WLAN.
1 Make sure the wireless LAN is enabled on the NBG-418N v2.
2 Make sure the wireless adapter on the wireless station is working properly.
3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports
the same wireless standard as the NBG-418N v2.
4 Make sure your computer (with a wireless adapter installed) is within the transmission range of the
NBG-418N v2.
5 Check that both the NBG-418N v2 and your wireless station are using the same wireless and
wireless security settings.
6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the NBG-418N
v2.
7 Make sure you allow the NBG-418N v2 to be remotely accessed through the WLAN interface. Check
your remote management settings.
•See Chapter 6 Wireless LAN for more information.
I cannot access the Web Configurator after I switched to a non-router mode.
When you change from router mode to a non-router mode, you must manually give your computer
an IP address in the range between 192.168.1.3 and 192.168.1.254 as non-router mode has no
LAN DHCP server.
Refer to Appendix C on page 175 for instructions on how to change your computer’s IP address.