User Manual
Table Of Contents
- ARMOR G1
- User’s Guide
- Introduction
- Wizard
- The Web Configurator
- NBG6818 Modes
- Standard Mode
- Bridge Mode
- Tutorials
- 7.1 Overview
- 7.2 Run a Speed Test
- 7.3 Configure the NBG6818’s WiFi Networks
- 7.4 Enable or Disable a WiFi Network
- 7.5 Add Clients to a Profile
- 7.6 Set a Profile’s WiFi Schedule
- 7.7 Pause or Resume Internet Access on a Profile
- 7.8 Turn on or off the NBG6818’s LED (Light)
- 7.9 Change Your NBG6818 Operating Mode
- 7.10 Configure a Port Forwarding Rule
- Technical Reference
- Applications
- WAN
- Wireless LAN
- LAN
- Security
- System
- Troubleshooting
- Customer Support
- Setting Up Your Computer’s IP Address
- Common Services
- Legal Information
- Index
Chapter 14 Troubleshooting
NBG6818 User’s Guide
142
14.3 NBG6818 Access and Login
I don’t know the IP address of my NBG6818.
• The default IP address of the NBG6818 in Standard Mode is 192.168.123.1. If the NBG6818 obtains a
WAN IP address in the same subnet as the LAN IP address 192.168.123.1, the default LAN IP address will
be changed to 10.0.0.1 automatically. See Auto-IP Change on page 79 for more information.
The default IP address of the NBG6818 in Bridge Mode is 192.168.123.2.
• If you changed the IP address and have forgotten it, you might get the IP address of the NBG6818 in
Standard Mode by looking up the IP address of the default gateway for your computer. To do this in
most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the
Default Gateway might be the IP address of the NBG6818 (it depends on the network), so enter this IP
address in your Internet browser.
• If your NBG6818 in Bridge Mode is a DHCP client, you can find your IP address from the DHCP server.
This information is only available from the DHCP server which allocates IP addresses on your network.
Find this information directly from the DHCP server or contact your system administrator for more
information.
• Reset your NBG6818 to change all settings back to their default. This means your current settings are
lost. See Section 14.5 on page 144 in the Troubleshooting for information on resetting your NBG6818.
I cannot see or access the Login screen in the Web Configurator.
• Make sure you are using the correct IP address.
• The default IP address of the NBG6818 in Standard Mode is 192.168.123.1. If the NBG6818 obtains a
WAN IP address in the same subnet as the LAN IP address 192.168.123.1, the default LAN IP address will
be changed to 10.0.0.1 automatically. See Auto-IP Change on page 79 for more information.
The default IP address of the NBG6818 in Bridge Mode is 192.168.123.2.
• If you changed the IP address (Section 11.4 on page 114), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I don’t
know the IP address of my NBG6818.
• Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
• Make sure your Internet browser does not block pop-up windows and has JavaScript and Java
enabled. See Appendix B on page 153 for more information.
• Make sure your computer is in the same subnet as the NBG6818. (If you know that there are routers
between your computer and the NBG6818, skip this step.)
• If there is a DHCP server on your network, make sure your computer is using a dynamic IP address. See
Section 11.4 on page 114.
• If there is no DHCP server on your network, make sure your computer’s IP address is in the same subnet
as the NBG6818. See Section 11.4 on page 114.
• Reset the device to its factory defaults, and try to access the NBG6818 with the default IP address.
See Section 1.5 on page 13.
• If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.